NEASC
Phase I
DESCRIPTION
Standards 1 - 11
October 20, 2011
Goals of today’s meeting:
 Share preliminary Description of each Standard
 Provide feedback from Committee-of-theWhole ~ Did we miss big areas we might want to
include?
 Share feedback from the NEASC Conference on
October 13- 14
 Provide direction for completing the preliminary
Appraisal of each Standard
Standard One: Mission & Purpose #1

Adopted August 21, 2006 by BOG

In print: Viewbook, Strategic Plan, Student
Resource Guide, Catalog
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Primary website:
www.ccri.edu/about/mission/html
Standard One: Mission & Purpose #2
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Questions / Issues to consider
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Is our current mission statement as prominent as it
should be?
Do students, faculty, staff know at least elements of
the mission?
Does the current wording reflect the 21st C.
Commission Report recommendations/new wording
of our charter by the legislature?
Is the April 2005 draft version statement reflected in
the current mission and/or should it be reviewed?
Standard One: Mission & Purpose #3
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Next Steps
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Consider places where the mission should be.
Consider possible survey to see who knows the
mission (or at least parts of it) – students, faculty, staff,
general public.
Improve visibility of mission ( in strategic locations).
Standard Two: Planning & Evaluation #1
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President’s Council primary planning body
BOG Goals & Priorities: “ Performance Indicators”
BOG requires annual Management Letter (Since 1982)
Capital Improvement Plan (BOG 2013-17); CCRI
Campus Master Plan (RFP; “renewal/expansions”)
Strengthening IR&P; Utilizing data-IRPL web
Mission, Strategic Planning Process & “Plan” (2009-2012
Strategies driven by Strategic Plan

Examples: Business Affairs metrics, IR tracking cohorts metrics,
learning outcomes metrics in some departments
Standard Two: Planning & Evaluation #1
Standard Two: Planning & Evaluation #3
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Foundations of Excellence self study
21st Century Workforce Commission Report
Academic Program Review (5 year cycle for APR)
Student Learning Outcomes
Faculty Development & CITLA
Faculty Evaluation Process (built, approved, implemented)
Institutional Planning Council (part of “governance model”)
APR & Learning Outcomes Assessment developing
measurement strategies
Wabash Study of Liberal Arts Education
Standard Three: Organization &
Governance #1
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Locations
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Four Campuses
o
o
o
o
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Lincoln
Newport
Providence
Warwick
Other Locations

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Down City
Providence
Westerly
Learning
Modalities
o
o
o
o
Classroom
Online
Television
Hybrid
Standard Three: Organization &
Governance #2
CCRI Functional Organizational Chart
BOARD OF GOVERNORS
DIRECTOR OF
MARKETING, COMM.
& PUBLICATIONS
Richard H. Coren
EXEC. DIRECTOR
PROVIDENCE
CAMPUS
Walter Crocker (Interim)
PRESIDENT
Ray Di Pasquale
AFFIRMATIVE ACTION
John White
(Interim)
AVP for
ENROLLMENT
MANAGEMENT
(Vacant)
DEAN
INSTITUTIONAL
ADVANCEMENT
(Vacant)
AVP for STUDENT
SERVICES
Ronald L. Schertz
VICE PRESIDENT
ACADEMIC AFFAIRS
Lela M. Morgan
VICE PRESIDENT
BUSINESS AFFAIRS
Robert J. Shea Jr.
·
Arts, Humanities, &
Social Sciences
·
Accounting
·
Enrollment Services
·
Access /Disability Serv.
·
Alumni
·
Bookstore
·
Admissions
·
Advising & Counseling
·
Foundation
Business, Science &
Technology
·
Bursar’s Office
·
Financial Aid
·
Athletics
·
Grants
Health &
Rehabilitative
Sciences
·
Business Office
·
Cooperative Education
·
Controller’s Office
·
EOC/ETS
·
Human Resources
·
Health Services
·
Info Technology
·
Reach Program
·
Payroll
·
·
Physical Plant
·
Purchasing
Student Life/Service
Learning/Student
Government
·
Security
·
Student Success
·
·
·
Library
DIRECTOR
INST. PLANNING &
RESEARCH
William LeBlanc
AVP
WORKFORCE &
COMMUNITY EDUC.
Robin Smith
·
Adult Ed./Literacy
Services
·
Community Educ./
Personal Develop.
·
Training & Develop.
·
Institute for
Leadership &
Organizational
Development
Updated 08/10/2011
Standard Three: Organization &
Governance #3
CCRI Functional Governance Chart
Standard Four: The Academic Program #1
Department
o
o
o
o
o
o
o
o
o
o
Syllabi
Policies unique to
individual programs
Printed materials used
for distribution
Program Assessment
Templates
Academic Program Reviews
Advisory Council Minutes
Performance Data
Minutes
o
o
o
o
o
o
o
o
Academic Advisory
Curriculum Committee
General Education
Learning Outcomes Assessment
Distance Learning
President’s Council
ASAC
ATAC
Standard Four: The Academic Program #2
Data Analysis
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Divide the individual criteria (54) between the 9
committee members
Distribute all data collected to each committee
member
Request the committee to comment on what is
being done at this point in time relative to their
assigned criteria
Identify “good practices” and “areas of concern”
Standard Four: The Academic Program #3
Projected Timeframes
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Data collection to be completed by
Thanksgiving
Report of performance according to the
criteria will be completed by December 12
Standard Five: Faculty #1
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Full-time vs. Adjunct ratio has remained static
(≈40% vs. 60%) for the past 8 years
Population slightly less diverse
Detailed handbooks are now available for both
categories
Faculty evaluation processes now consistent
among all departments
Standard Five: Faculty #2
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Most programs have undergone APR
process
Faculty development opportunities have
increased (CITLA, IT workshops, etc)
Standard Five: Faculty #3
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No consistent policy found to ensure role
of adjuncts in fulfilling mission of college
No contracts for adjuncts (handbook does
address many resources available)
Faculty pay not consistent with peer
institutions
Standard Six: Students #1
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Admissions
The primary mission of Community College of Rhode Island is to offer recent high school
graduates and returning adults the opportunity to acquire the knowledge and skills
necessary for intellectual, professional and personal growth through an array of academic,
career and lifelong learning programs.
CCRI has an open admissions policy that gives all Rhode Island residents an opportunity
for education beyond the high school level; there are no specific enrollment target goals.
The college has a diverse student population, reflective of the diversity represented in the
state.
All admission and retention policies comply with state and federal statues regarding equal
opportunity and are available to the public via the college web site as well as in the annual
college catalog.
All accepted students are given placement examinations in basic skills, a full complement of
remedial courses is available for those who require remediation. Students with other
special needs can be served and assisted through Disability Services for Students should
they elect to request them. Other specialized admission requirements are in place for
specialized programs such as health sciences.
Standard Six: Students #2
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Retention & Graduation
The College supports all students in achieving their academic goals by the provision of
both specialized and general programs that support academic success. General programs
available to all students include tutoring and study skills support, co-operative education,
academic advising and career counseling. Specialized programs include Disability Services
for Students; REACH, a state-funded program for students on public assistance; and TRiOfunded student support services programs and educational opportunity centers.
The College maintains and publicizes retention and graduation rates through the Office of
Institutional Research in print and on-line. Statistics are available in aggregate and in many
commonly used sub-categories. This data is frequently used in long term and strategic
planning projects.
Standard Six: Students #3
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Student Services
The College utilizes historical data and student demand to determine the learning needs of individual
students. Academic supports, advising, and other student supports are available on all four campuses of
CCRI, though at varying degrees of availability. Student Services at CCRI encompass Advising and
Counseling, Athletics, Career Services, Cooperative Education and Internships, Opportunity and
Outreach, Student Life, and Student Success Centers. These services are available to all enrolled,
degree-seeking students.
Information on these services is available online, in college publications, the student resource guide, and
reviewed in person during Freshman Registration sessions and New Student Orientations.
Nearly $39,000,000.00 in financial aid was disbursed to nearly 50% of all enrolled students in the fall of
2010. Support for students seeking financial aid is provided by the Office of Enrollment Services and
the Educational Opportunity Center.
Students have the opportunity to develop leadership skills through a collection of student clubs and
organizations, a small student government program, and a robust service learning program. Athletic
programs are run in compliance with or exceed all NJCAA standards.
Student rights and obligations are laid out in a Code of Conduct that is regularly reviewed. Federally
required information on safety and privacy of information is presented online and in various
publications. The College has begun a regular and systematic review of student satisfaction annually.
Standard Seven: Library &
Other Information Resources #1
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7.1 - Mission
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7.2 - Planning & Budget
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Both library & IT describe resources and services that support
the CCRI mission.
Institution maintains increased level of funding for both.
IT is addressed in 3 Strategic Plan goals; IT Governance
supports department planning.
7.3 – Appropriate Modes
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Modes: Classroom and online DL-2008/71 in 2011/131
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CSM – 2008/202 in 2011/352
Library: Increased # of electronic resources
Standard Seven: Library &
Other Information Resources #2
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7.4 - Staffing
IT has 41 FTE (filled positions).
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Library has 21 FTE (filled positions).
7.5 - Access
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IT Help Desk (40 hrs. per week); Academic Computer Lab
(71.5 weekly)
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Library (60 hrs. per week)
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Assistive technologies available
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7.6 – Training & Support
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Library: Reference services, inst. Classes, library guides, online….
Inst. Tech: CIT, consultations, workshops, tech. days, mentors…
Info. Tech: Orientation, Banner training, e-learning, workshops….
Standard Seven: Library &
Other Information Resources #3
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7.9 – Demonstrates Use & Proficiency Appropriate to Degree
Technology
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MYCCRI, LMS, Website, Email, Courses
Students offered technology training
Information Resources
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Library databases, print / online material
Library courses and instruction
7.10 – Increasingly Sophisticated Skills in Evaluating Information
Library
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6875 attended library research sessions
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Library offers 2 credit bearing research courses
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7.11 – Institutional Effectiveness
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NEASC accreditation process - Strategic Plan - Advisory Committees
Standard Eight: Physical &
Technological Resources #1
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Addressing Deferred Maintenance
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Preparing for Future Facility Needs
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Ameresco – Self-Funded
Asset Protection -Warwick and Lincoln Field Houses
Re-Roofed, Megastructure Project Starting
RICAP - 2/3 of HVAC Units replaced at Flanagan Campus and
2/3 of Building Reroofed.
Master Plan RFP
Access, Safety, Security and Healthful
Environment
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Stimulus Funding - New Fire Alarm and Sprinkler Systems in
Warwick, Lincoln, and Providence.
Standard Eight: Physical &
Technological Resources #2
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Appropriately Equipped Facilities
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Five-Year Replacement Plan for Classroom Furniture
Renovation of Dental Hygiene Lab
Infrastructure Bandwidth Upgrade to 10Gbps
Adoption of Blackboard 9.1 including the introduction of lecture
capture, streaming video and smart interactive whiteboards
Ninety-five percent of classrooms technology-enhanced with many
having single panel control of all audio-visual equipment
Technology upgrades in the Liston Campus Auditorium
Knight TV Studio offering new media opportunities
Multiple laptop carts for lab use in the Sciences.
Ongoing desktop replacement cycle with newest operating systems
and most recent office suite
Standard Eight: Physical &
Technological Resources #3
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Resource Planning Linked to Academic and
Student Services, Support Functions and
Financial Planning
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Renovation of Warwick Auditorium
Implementation of the Operational Data Store and Argos for
enhancing enterprise-wide reporting and delivery of data on
demand
Enhanced Student Services - Wait Listing, Financial Aid
Processing, Electronic Add/Drop Functionality, Direct Deposit
of Student Payroll, Bookstore Purchasing, E-Refund of Financial
Aid Checks and E-Billing.
Space Planning
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R25/X25
Standard Eight: Physical &
Technological Resources #4
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Study and Research – Physical and Electronic
Environments
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Renovation of Warwick Library
Collaborative Technology Suites
Centers for Instructional Technology
Monitors and Respond to Illegal or Inappropriate
Uses of Technology Systems and Resources
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Network access control for authentication and remediation of
wired and wireless devices ensuring infrastructure security and
filtering of potentially infected connections
Payment card industry compliance for all credit card handling
applications and payment gateways
Standard Eight: Physical &
Technological Resources #5
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Reliability, Integrity and Security of Data, Privacy
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Knight Campus Data Center re-design for cooling and power
management
Flanagan Campus Data Center construction for disaster recovery and
business continuity planning
Desktop virtualization through Cisco UCS Blade Technology and
VMware for secure, sustainable, reliable and consistent user
technology experience
High availability, Fault Tolerant Enterprise Level Backup System
Secondary Internet Connections at Knight and Newport with Liston
and Flanagan in Planning
Conversion of all Internet-Facing Web Pages to Comprehensive
Content Management System with Alternative Off-Campus Page
Storage Site for Disaster Planning
Standard Nine: Financial Resources #1
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Strength continues to lie in a centralized
budget/resource management process staffed by
fiscal professionals, resulting in clean externally
validated audits.
Improvements have been made to ensure that
up-to-date fiscal information is accessible on
college web site.
Strong enrollment with affordable tuition have
offset the reduction of state support.
Standard Nine: Financial Resources #2
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College is leveraging alternate funding
opportunities such as grants, capital campaign,
energy performance program and financial aid
for students.
Instruction, academic support & student service
activities account for the majority of college
expenditures.
Standard Nine: Financial Resources #3
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Interim report suggested “strengthening the
engagement of faculty & staff in use of data
decision making process” – a cultural shift that
creates inter-divisional friction.
Strategic planning, goals & objectives have not
come full circle with resource planning yet – still
divisional silo’s.
Standard Ten: Public Disclosure #1
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Role of Marketing &
Communications
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Client Service Model
Proactive as well as Reactive
Changes to Disclosure - more gradual and thus
less unsettling
Real – time updates to electronic resources
Scheduled updates to printed resources
Standard Ten: Public Disclosure #2
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Pending Responses to NEASC
Initiatives
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Acceptance of CCRI’s Fifth Year Interim Report
(3/25/09)
NEASC Policy Statement on Student Achievement &
Success (4/07)
Standard Eleven: Integrity
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#1
2004 NEASC Self-Study
Projection
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8 Appraisal Items
3 Continuing Concerns
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Adjunct Faculty
Code of Ethics
Fairness in Hiring
Standard Eleven: Integrity
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#2
Overall Concern
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Some Federal / State / BOG / CCRI Policy
Guidance for all elements of Standard 11
Defacto CCRI policies, procedures, and
practices
No official CCRI policy manual
Standard Eleven: Integrity
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#3
2009 NEASC Interim Report
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3 Appraisal items
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2 Continuing concerns including 2004 report
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Governance Effectiveness
Fairness in Hiring
Review of Self-Evaluation Form
(adapted from WASC)
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Using historical information since last ten-year visit:
 What are 2-3 most important issues for us to
address?
 What is our overall effectiveness in each area?
 What are our major strengths and areas for
improvement?
 What evidence do we have to back our
statements?