Student Success Plan
A Cross-Industry Collaboration to
Enhance Student Support
What we are going to cover today
• What is the Student Success Plan (SSP)
open-source product?
• What is the role of the community
college?
• What is the role of the non-profit?
• What is the role of the commercial
provider?
• How does this collaboration elevate the
final result?
What is the Student Success Plan (SSP)?
The SSP is a Open Source software system and supported
processes for student success, designed to increase the
persistence, success, and graduation rates of targeted
students.
Through holistic advising, counseling, web-based support
systems, and intervention techniques, students are
identified, supported and monitored.
Tools Include:
•Case Management Software
•Academic Advising Tools (MAP)
•Early Alert / Faculty Access (EAL)
•Student Interface (Tasks, MAP, Self Help, Schedule)
•Student Information System (SIS) Integration
•Reporting Tools / Data Collection
Why a college might want to use SSP?
 Improve student retention & success
 Increase graduation rates
 Implement a systematic, comprehensive advising, counseling
and intervention process
 Implement an Early Alert intervention process
 Develop and maintain referral sources for addressing student
challenges and opportunities
 Remove silos between offices that support students, Faculty &
Chairs
 Create self help tools to connect students to resources that
help them overcome challenges to their success
 Create clear plans of action for students
Research
• 10+ years of longitudinal research on
student retention & success at Sinclair
Community College
• St. Petersburg College initial research
shows impacts on student success
• Research paper by Gateway to College
National Network
http://studentsuccessplan.org/research.pdf
Example
Outcomes
from
• Active students in the PTC program have a
40% higher average year to year retention
rate than students not designated at-risk.
• The 2.5 year accumulated average term to
term retention of minority PTC students is
29% higher than non-PTC (not at-risk)
students. Minority student’s average term
to term retention is 97%.
• The average Year to Year retention of PTC
minority students is 51% higher than non
PTC (not at-risk) students. Minority
student’s average year-to-year retention is
84%.
PTC/Transitioned SSP Students
Five times more likely to
graduate within 6 years
(2005-2011)
Funding, Partners, Supporters
What's Next
• NGLC Wave I b follow on funding ($1.5mil)
Open Source project funded until Nov 1st 2014
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North Carolina CBD Implementation (5 Colleges)
North Carolina IPAS Implementation (3 Colleges)
Ohio CBD Implementation (2 Colleges)
Other Anticipated Projects
SSP 2.0 GA – Now Available!
Continued development of the SSP platform
• Leading provider of IT
Consulting, Services, and
Open Source Support for the
education technology market
• 2013 - 4th Largest Computer
Consultant in Phoenix Area
• Founded in 1993
• Approximately 150 employees
• Headquartered in
Gilbert, AZ and staffed
throughout the US
Unicon’s Domain Expertise
Student Recruitment, Success, and Retention
• Admissions
• Case Management
• Early Alerts
Portals
• Online Campus
• Community Development
• Collaboration
Learning
• LMS
• Content Creation and Delivery
• Assignments, Gradebook and
Assessment
Identity and Access Management
• Web Single Sign-On
• Federated ID
• Groups Management
Mobile
• Authenticated personalized
content
• Support across multiple devices
and browsers
• Responsive Design
Media
• Rich-media capabilities for:
LMS
Portal
Unicon’s Services for SSP
Services for Student Success Plan
• Pre-Implementation
Assessment
• Implementation Planning
• Project Management
• Installation and Configuration
• SIS & LMS Integration
• Custom Development
• Technical Support
• Hosting / Managed Services
The SSP services team
includes architects,
developers, integration
consultants, project
managers, and systems
administrators.
A NATIONALLY RECOGNIZED EDUCATION MODEL SERVING
DROPOUT YOUTH
What We Do
Gateway to College empowers youth who
have dropped out of school or are not on
track to graduate to earn a diploma and
dual credit in a supportive college
environment.
GtCNN Consulting Services
Change management
• Strategy development
• Operations assessment
• Advising for staff buy-in
Records management
• Data flow mapping
• Procedure improvement
• Data entry staff training
Management consulting
• Goal setting
• Project planning
• Staff communication
Evaluation and reporting
• Stakeholder reporting
• Program monitoring & day-to-day
tracking
• Continuous improvement
Process management
• Process documentation
• Work flow assessment
• Strategic improvement
recommendations
Training & Manuals
• Manual & Process
• Customized training & coaching
on specialized topics.
The research behind SSP
• Structured
Pathways
Core Principles of Holistic
Student Support
– Advising options
and MAPs
• Holistic Student
Support
– Intrusive advising,
intake assessments
and early alerts
• Engagement
1. Building genuine
relationships
2. Providing a safe
environment
3. Focusing on student
strengths
4. Using a solution focused
approach
5. Providing a supportive
community
More at: http://studentsuccessplan.org/research.pdf
Examples of work to date
• Face-to-Face engagements
• Implementation Plans
• On-going Check-in Calls &
Recommendations
• Configuration Services
• Supporting Documents
• Team Work
Student Success Plan
A Cross-Industry Collaboration to
Enhance Student Support
Contact Information
Russ Little
Project Director
Ben Byers
Associate VP of Operations
Sinclair Community College
Direct: 937-512-2696
Russ.little@sinclair.edu
Gateway to College National Network
Direct: 971-634-1204
bbyers@gatewaytocollege.org
www.studentsuccessplan.org
www.gatewaytocollege.org