HUMAN RESOURCES DEVELOPMENT System Office Updates HRD Moving Forward HRD Course Offerings System Office Updates CHANGES AND UPDATES FROM THE NC COMMUNITY COLLEGE SYSTEM OFFICE 2013 HRD - CRC TRAINING ACADEMY 2 System Office Updates FTE Trends and Analysis Course Changes HRD 3004 and HRD 3005 Waivers Guideline Document Funding Tiered and Performance State Board Code Policies and Proposals 2013 HRD - CRC TRAINING ACADEMY 3 FTE Trends - Prefix Alamance CC combe Asheville-Bun C fort County CC TC Beau Bladen CC Blue Ridge CC Brunswick CC d TI Caldwell CC an Cape Fear CC HRD3001 17.1 Carteret CC y CC Catawba Valle a CC lin ro Central Ca t CC on m Central Pied Cleveland CC a CC Coastal Carolin College of the le Al enarCC avm Crbe ty CC Davidson Coun C Durham TC Edgecombe CC C Fayetteville TC C TC h Forsyt Gaston College Guilford TCC 4.6 2.4 24.2 1.2 15.4 16.1 25.6 16.3 8.0 5.4 16.2 9.9 1.4 34.2 30.9 58.1 16.0 19.8 32.0 20.0 3.6 0.5 0.4 7.1 4.7 11.0 HRD3005 11.6 HRD3004 HRD3003 HRD3002 32.5 1.8 1.0 6.9 21.3 5.4 15.3 34.5 0.3 0.1 52.5 8.0 5.9 4.7 7.2 2.2 7.0 5.4 1.9 0.3 8.2 1.6 35.6 1.8 5.7 0.3 6.6 108.1 13.7 20.7 2.0 8.2 34.0 1.6 1.8 7.5 3.1 18.4 1.8 11.9 24.2 0.1 10.6 26.5 5.9 m by College HRD3008 Su 28.7 HRD3006 20.6 6.5 7.7 7.6 76.3 10.6 1.8 0.3 37.4 61.0 32.7 83.0 0.2 1.1 0.1 0.6 92.4 HRD 3001 .6 10.1 16 0.4 62.7 62.1 0.1 3.0 1.0 0.7 37.9 1,264.4 25.3 35.3%59.7 0.7 6.6 10.5 25.1 3.0 0.6 15.4 2.3 16.1 0.7 0.8 4.1 2.4 0.6 1.6 16.2 2.9 9.9 0.7 3.4 10.3 72.7 5.4 11.8 23.6 5.3 2.9 8.2 HRD 3003 HRD 3004 HRD 3005 HRD 3006 HRD 3008 671.9 153.4 733.2 562.0 131.9 55.8 18.8% 4.2% 20.5% 15.7% 3.6% 1.5% 38.1 1.7 0.9 19.1 1.7 HRD 3002 2013 HRD - CRC TRAINING ACADEMY 35.5 74.6 38.9 73.2 160.7 128.3 98.1 4 Course Trends - Prefix CC Alamance TCC uncombe B eill Ashev y CC nt ou C t Beaufor C Bladen C ge CC Blue Rid k CC Brunswic TI l CC and Caldwel ar CC Fe e ap C CC Carteret C Valley C Catawba C C a in ol ar Central C C dmont C ie P al tr Cen C C nd la Cleve CC Carolina Coastal emarle lb A e th of College C Craven C CC n County Davidso C C T Durham be CC Edgecom e TCC ill ev tt Faye C C T Forsyth ollege Gaston C TCC Guilford C Halifax C d CC Haywoo al CC Isotherm prunt CC S es Jam CC on Johnst C Lenoir C C Martin C CC Mayland l TCC McDowel CC Mitchell ery CC Montgom HRD3001 162 138 HRD3002 451 357 107 9 2,521 3,688 532 57 289 259 189 192 193 110 282 345 238 256 132 344 333 443 19 25 24 8 270 2,456 6 196 296 HRD3001 22 269 70 266 266 17,397 2,326 3,107 2,279 392 40 39 1,788 450 150 347 HRD3002 1,984 225 83 208 38 17 311 41 17 15 HRD3003 40 2 443 459 25 15 College Sum by 538 2,431 66 433 6 1,039 4,669 746 11 6,058 356 1,692 275 12 1,392 1,650 26 1,189 89 983 758 44 50 HRD 3001 68 43 250 195 117 690 141 20 39 371 244 838 306 23 72 160 1,438 796 98 509 634 50 124 463 405 13 152 605 30 102 28 95 89 28 254 289 4 308 100 192 147 388 550 725 111 151 4,018 99 20 771 801 1,950 685 177 612 732 HRD3005 376 576 736 133 197 877 190 1,153 114 34 18 779 248 113 731 158 HRD3004 HRD3003 HRD3008 HRD3006 274 4,322 748 2,354 1,086 2,472 23,889 57 17 28 73 264 4 17.6% 12 26 4 40 182 330 231 157 260 448 HRD3004 436 50 56 100 84 295 29 6 5 11 38 12 75 237 HRD3006 HRD3005 105 122 73 19,303 4,497 6,126 1,437 2,549 461 589 898 4,840 619 876 1,156 HRD3008 21 10 HRD 3002 HRD 3003 HRD 3004 HRD 3005 HRD 3006 HRD 3008 61,316 12,421 18,563 11,250 5,462 2,409 45.3% 9.2% 13.7% 8.3% 4.0% 1.2% College Sum by 2,608 749 2013 HRD - CRC TRAINING ACADEMY 5 FTE to Courses – Energy and Time FTE GENERATION TO COURSES OFFERED HRD 3002 HRD 3003 HRD 3004 HRD 3005 HRD 3006 HRD 3008 FTE 1,264.4 671.9 153.4 733.2 562.0 131.9 55.8 COURSES 23,889 61,316 12,421 18,563 11,250 5,462 2,409 1.2% 1.5% 4.0% 3.6% 15.7% 8.3% 20.5% 13.7% 9.2% 4.2% 18.8% 17.6% HRD 3001 COURSES 35.3% 45.3% FTE HRD 3001 HRD 3002 HRD 3003 HRD 3004 HRD 3005 HRD 3006 HRD 3008 2013 HRD - CRC TRAINING ACADEMY 6 FTE – Trends (short view) COLLEGE Alamance CC 2012CE1 2012CE2 2012CE3 2013CE1 2013CE2 2011 TOTAL 2012 TOTAL ACTUAL CHANGE % CHANGE 8.79 7.37 12.55 13.38 7.63 29.10 28.71 -0.38 -1% 29.20 17.38 29.68 23.62 17.34 71.26 76.26 5.00 7% 3.92 4.22 2.42 3.40 1.99 10.96 10.56 -0.40 -4% Bladen CC 15.87 9.02 12.52 13.18 5.14 34.97 37.42 2.45 7% Blue Ridge CC 25.22 12.51 23.32 24.12 12.48 54.67 61.04 6.36 12% Brunswick CC 8.31 5.81 18.64 18.40 22.35 37.10 32.75 -4.35 -12% Caldwell CC and TI 16.09 27.34 39.61 40.63 12.94 42.32 83.04 40.72 96% Cape Fear CC 22.50 29.73 40.14 19.82 22.89 101.41 92.37 -9.05 -9% 5.78 4.92 5.89 5.65 6.44 14.10 16.58 2.48 18% Asheville-Buncombe TCC Beaufort County CC Carteret CC 2013 HRD - CRC TRAINING ACADEMY Actual Change relative to % of change from year to year 7 FTE Trend (long view) - Analysis College Rowan-Cabarrus 2003 60.62 2004 28.66 2005 29.70 2006 33.07 2007 42.05 2008 47.81 2009 126.84 2010 109.19 2011 100.70 2012 61.6 Rowan-Cabarrus 140 US “Great” Recession (12/07 – 6/09) 2009 ~11% unemployment (Cabarrus County) 120 100 NC Back to Work 2012-2013 7/30/03 Pillowtex Closes ~4,800 layoffs 80 60 40 JobsNow 2009-2010 R3 Center Opens (Refocus, Retrain, & Re-employ) 20 2012 ~ 8.8% unemployment (Cabarrus Co.) 0 2003 2004 2001 HRD moves from categorical funding to budget FTE 2005 2006 2007 2008 2009 2010 2011 2012 Rowan-Cabarrus 2013 HRD - CRC TRAINING ACADEMY 8 HRD 3004 - Updates Current Course Description with hours Applicable to courses with begin dates on or before December 31, 2013 Career Readiness/Pathways This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and addresses one or more of the following topics: career exploration, job seeking and keeping strategies, entry-level skill awareness and development, and training success strategies including note-taking, test-taking strategies, reducing test anxiety, and preparing for certification exams and placement tests. This course may be linked either at the beginning or ending of an occupational course. New Course Description with hours Applicable to courses with begin dates on or after January 1, 2014 Career Readiness/Pathways This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and includes one or more of the following topics: career exploration, entry-level skills competency awareness, employability skills and job search strategies. Recommended Hours: 50 Maximum Hours: 60 Recommended Hours: 60 Maximum Hours: 72 State Record ID: S14635 State Record ID: S23833 2013 HRD - CRC TRAINING ACADEMY 9 HRD 3004 – Colleague Issue HRD 3004 End Date: 12/31/13 State Record ID: S14635 HRD 3004 Start Date: 01/01/14 State Record ID: S23833 Issue: Error given making changes to Fall 2013 HRD 3004 classes 1. Change Status to alter courses built on S14635 • ‘X’ 2. Return Status to AB upon completion of changes • 2014 sections must be built off of S14635 3. Contact CIS – SME for questions/assistance 2013 HRD - CRC TRAINING ACADEMY 10 HRD 3005 - Updates Current Course Description New Course Description Applicable to courses with begin dates on or before December 31, 2013 Applicable to courses with begin dates on or after January 1, 2014 Technology Awareness This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is and the content of the instructional materials should focus on the following topics: assessing the individual’s technology literacy, understanding and developing a moderate comfort level of basic computer-use skills, using technology in developing and implementing job search strategies, researching career and occupational information, compiling and developing employment-related documents (resumes, cover letters, applications, and electronic employment portfolios), accessing governmental and educational resources, understanding the impact of social networking on employment, and emphasizing the role of technology in the workplace. Technology Awareness This course provides employability skills training for unemployed and underemployed adults. The curriculum framework and the content of the instructional materials will focus on computer use skills as it relates to: developing basic keyboarding, word-processing, and internet awareness, learning technology based job search strategies, applying for employment online, and accessing governmental and educational resources and services. Recommended Hours: 48 Recommended Hours: 48 Maximum Hours: 58 Maximum Hours: 58 2013 HRD - CRC TRAINING ACADEMY 11 Waivers Human resources development courses for any individual who i. ii. iii. iv. is unemployed; has received notification of a pending layoff; is working and is eligible for the Federal Earned Income Tax Credit (FEITC); or is working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines 2013 HRD - CRC TRAINING ACADEMY 12 Funding Formula Budget ◦ Funds are allocated using three methodologies: 1) base allocations, which provide a standard amount of support regardless of college size, 2) enrollment allocations, which vary on a college’s budgeted full-time equivalent (FTE) student enrollment, and 3) performance-based allocations, which are determined based on student outcomes. Tiered Funding ◦ Tier 1 ◦ High Cost Curriculum Programs ◦ Tier 2 ◦ Balance of Curriculum Programs ◦ Continuing Education courses scheduled 96 hours or longer and mapped to 3rd party credential, certificate or industry-designed curriculum ◦ All Basic Skills Courses ◦ Tier 3 ◦ Balance of Continuing Education Programs 2013 HRD - CRC TRAINING ACADEMY 13 FTE and OE Fees Full-time Equivalency (FTE) ◦ metric used to describe the number of instructional hours equivalent to one student enrolled full-time during a typical year. A typical full-time student attends sixteen hours per week for sixteen weeks or 256 instructional hours per fall and spring semesters. During the summer, a typical full-time student attends sixteen hours per week for eleven weeks or 176 instructional hours. For curriculum programs, the total number of instructional hours equivalent to one FTE unit is 512 hours (256 hours times fall and spring semesters). For all other educational programs, the total number of instructional hours equivalent to one FTE unit is 688 hours (256 hours times fall and spring semesters plus 176 hours for summer semester). OE Registration Fees 2013 - 2014 Course Length Fees 0 – 24 hours $70 25 – 50 hours $125 50+ hours $180 2013 HRD - CRC TRAINING ACADEMY 14 FTE Values: 2013 - 2014 TIER Instruction Value Instructional & Total Per Capita Cost for Academic Support Value Budget FTE Tier 1 $3,636.31 $1,676.00 $5,312.31 Tier 2 $3,160.79 $1,676.00 $4,836.79 Tier 3 $2,685.38 $1,676.00 $4,361.38 HRD Programs Budget FTE (2012) Tier 3 Total Value Instruction Value 3,571.55 $2,685.38 $9,590,968.94 Total BFTE Value 3,571.55 $4,361.38 $15,576,886.73 2013 HRD - CRC TRAINING ACADEMY 15 2012 Cost of HRD (*estimated) ESTIMATED 2012 REGISTRATION Membership Hours REGISTERED MEMBERSHIP REGISTRATION ESTIMATED WAIVED RECEIPTS 0 - 24 33,323 32,000 $ 65 $ 2,080,000 25 - 50 12,982 12,479 $ 120 $ 1,497,480 50+ 5,174 4,908 $ 175 $ 858,900 Contact Hours (>24) 67,907 65,179 $ 65 $ 4,236,635 Contact Hours (25-50) 9,692 8,960 $ 120 $ 1,075,200 Contact Hours (50+) 4,881 4,812 $ 175 $ 842,100 $ 10,590,315 TOTAL 133,959 128,338 Estimated 2012 Cost of HRD (unrealized receipts + Budget FTE) Estimated Waived Receipts $10,590,315 Total BFTE (2012) $15,576,886.73 TOTAL COST $26,167,201.73 HRD Programs Budget FTE (2012) Tier 3 Total Value Instruction Value 3,571.55 $2,685.38 $9,590,968.94 Total BFTE Value 3,571.55 $4,361.38 $15,576,886.73 2013 HRD - CRC TRAINING ACADEMY 16 2012 Course Hours: 1 – 4 hour impact STUDENTS HRD-3001 1 1.5 2 2.5 3 3.5 4 HRD-3002 HRD-3003 1 1.5 2 3 3.5 4 EST. FTE 556 2.48 0 19 0.04 9 0.03 96 0.38 326 1.43 16 0.08 90 0.52 3 0.01 1464 6.37 92 0.14 192 0.41 44 0.12 597 2.57 17 0.09 522 3.04 STUDENTS HRD-3004 2 2.5 3 3.5 4 HRD-3005 2 3 HRD-3006 0.9 3 4 HRD-3008 1 1.5 2 2.5 3 3.5 4 Grand Total EST. FTE 1003 4.4 99 0.29 2 0.01 736 3.15 11 0.06 155 0.89 76 0.24 56 0.16 20 0.08 415 2.41 0 4 0.01 411 2.4 68 0.21 2 0 15 0.03 24 0.07 4 0.01 19 0.08 0 4 0.02 3585 • • • • Hours Institutional Resources Student Impact Waiver 16.12 2013 HRD - CRC TRAINING ACADEMY 17 Laws and Polices 1. General Statutes 2. State Board of Community Colleges Code 3. Memos 4. Guidelines 2013 HRD - CRC TRAINING ACADEMY 18 NC General Statutes o Chapter 115- D; Community College Laws o Chapter 115- B; Tuition & Fee Waivers Reference: http://www.ncga.state.nc.us/gascripts/Statutes/StatutesTOC.pl 2013 HRD - CRC TRAINING ACADEMY 19 State Board of Community Colleges Code (SBCCC) ◦ Guidelines, policies, and regulations ◦ Revision process ◦ 1D – Educational Programs ◦ 1G – Full-time Equivalent (FTE) Reference: http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm 2013 HRD - CRC TRAINING ACADEMY 20 North Carolina Community College System – Numbered Memos CC13-004 2013 HRD Tuition and Fee Waiver Guidelines Reference: http://www.nccommunitycolleges.edu/numbered_memos/ 2013 HRD - CRC TRAINING ACADEMY 21 Communication Cross-Divisional Meeting ◦ Program Services ◦ Audit Services ◦ IT – CIS Services Opportunity to communicate across divisions to ensure consistent message and support to colleges. Recent conversations: Course overlap – CC98-362 only references overlap between membership classes, it does not address how to deal with overlap issues between membership and contact hour classes. Audit services will be providing language clarifying that contact hours may be counted for budget FTE where there is evidence that those hours did not overlap with the college schedule for a membership class as documented within official college systems. Faculty contract execution – 1G SBCCC 100.99(b) references that a college must pay for instruction which is reported for budget FTE. Best business practice to generate and acquire signatures prior to start of class, not a requirement of code. 2013 HRD - CRC TRAINING ACADEMY 22 Training – Review Opportunities Distance Learning ◦ College retains responsibility for instruction ◦ Content of course – expectations of learning ◦ Instructor interaction / involvement in online environment ◦ Student support to meet learning objectives Documentation ◦ Instructor signatures ◦ Membership Roster ◦ Contact Hour Roster ◦ Change documents ◦ Colleague / Roster / ICR 2013 HRD - CRC TRAINING ACADEMY 23 HRD Moving Forward HRD WHERE WE STARTED AND WHERE WE ARE GOING 2013 HRD - CRC TRAINING ACADEMY 24 HRD Moving Forward Right Tool – Right Audience Purpose and Intent Initiatives MS Training Academy NC Back-to-Work, NCReady4Work & Accelerating Transitions HRD 3005 Technology Awareness 2013 HRD - CRC TRAINING ACADEMY 25 Human Resources Development - Timeline 1973 – 1974 939 students in enrolled in HRD HRD begins as an experimental training program with Manpower Development Corp. 1968 HRD programs start at AB-Tech, Craven, Isothermal, RoanokeChowan and Southeastern 1970 Lenoir CC establishes the 1st HRD program at a community college 1971 NC General Assembly shifts funding source from categorical to budget FTE 1973 2001 NC General Assembly appropriates $1.4M to institutionalize HRD in 30 community colleges HRD was an experiment seen as an answer to business and industry calls for work readiness training – ‘employability skills’. 2012 Over 120,000 students enrolled in HRD classes across 58 community colleges Waiver Authorization - Intent NC G.S. 115D-5(b)(13) In order to make instruction as accessible as possible to all citizens, the teaching of curricular courses and of noncurricular extension courses at convenient locations away from institution campuses as well as on campuses is authorized and shall be encouraged. A pro rata portion of the established regular tuition rate charged a fulltime student shall be charged a part-time student taking any curriculum course. In lieu of any tuition charge, the State Board of Community Colleges shall establish a uniform registration fee, or a schedule of uniform registration fees, to be charged students enrolling in extension courses for which instruction is financed primarily from State funds. The State Board of Community Colleges may provide by general and uniform regulations for waiver of tuition and registration fees for the following: Human resources development courses for any individual who i. ii. iii. iv. is unemployed; has received notification of a pending layoff; is working and is eligible for the Federal Earned Income Tax Credit (FEITC); or is working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines 2013 HRD - CRC TRAINING ACADEMY 27 HUMAN RESOURCES DEVELOPMENT PROGRAM CONTINUATION - AUDIENCE 1G SBCCC 200.97 Each college shall operate a Human Resources Development (HRD) program to provide assessment services, employability training, and career development counseling to unemployed and underemployed individuals. FTE shall be generated from HRD programs. Each college shall provide HRD instruction and support necessary for unemployed and dislocated workers to be served within the college service areas. 2013 HRD - CRC TRAINING ACADEMY 28 HUMAN RESOURCES DEVELOPMENT PROGRAM CONTINUATION - CONTENT 1D SBCCC 300.3(2)(f) The Human Resources Development (HRD) program provides skill assessment services, employability skills training, and career development counseling to unemployed and underemployed adults. These courses shall address six core components as follows: i. ii. iii. iv. v. vi. assessment of an individual's assets and limitations; development of a positive self-concept; development of employability skills; development of communication skills; development of problem-solving skills; and awareness of the impact of information technology in the workplace. 2013 HRD - CRC TRAINING ACADEMY 29 Accountability & Credibility Numbered Memo CC00-147 Course Content Course outline and class activities are reflective of HRD core curriculum components. Course Intent Considers the manner in which the course is offered and publicized. 2013 HRD - CRC TRAINING ACADEMY 30 Initiatives NC Back-to-Work ◦ 49 Colleges participating in NC Back-to-Work NCReady4Work ◦ New initiative release to State Board CC – November 2013 Accelerating Transitions (Basic Skills Plus) ◦ 46 Colleges participating – 4 additional colleges in approval process 2013 HRD - CRC TRAINING ACADEMY 31 NC Back-to-Work 2012 – 2013 KEY FINDINGS The North Carolina Back to Work program is a skills training program designed to provide credential attainment in high-growth industries to people facing longterm unemployment that was funded by the General Assembly with $5 million in one-time money. That funding was subsequently supplemented by $2.5 million in Workforce Investment Act funds through the Commission on Workforce Development. This training program was designed to target people who have been unemployed for 26 weeks or more and those who have exhausted their unemployment benefits. In 2011, 46 percent of the state’s unemployed have been out of work for 26 weeks or more. Sixteen community colleges applied to be Back to Work sites and met the criteria for acceptance. The criteria included the following: 1) the number of long-term unemployed individuals in the college’s service area, 2) the percentage of long-term unemployed individuals in the college’s service area, 3) the availability of jobs for which the NC Back to Work program could prepare students, and 4) the college’s demonstrated willingness and ability to successfully implement the program. 2013 – 2014 UPDATES The NC Back-to-Work program provides pre-employment training for entry-level technical jobs. Training will be short-term and focused on skill competencies that lead to industry-recognized or state-regulated credentials. Integrated into the training program will be employability skills, workplace safety/OSHA credentials, and preparation for the Career Readiness Certification. Target population expanded to reflect workforce needs: unemployed and underemployed North Carolinians, Military Veterans, and NC National Guard members. Forty-nine community colleges applied to be NC Back-to-Work sites and met the criteria for acceptance. Five colleges were funded for a second priority as well. Training programs are aligned with approved occupational clusters: manufacturing, construction trades, information technology, transportation and bioag/natural resources. 2013 HRD - CRC TRAINING ACADEMY 32 NC Back-to-Work NC Back-to-Work requires a leadership team of a number of critical partners: Workforce Continuing Education Human Resources Development Career Readiness Certification (CRC) Partners as relevant: Basic Skills Plus Program Curriculum Department Chairs Veteran Services Student Services Financial Aid 2013 HRD - CRC TRAINING ACADEMY 33 NCReady4Work Goal: NC will have the Nation’s Best Workforce What do we need to do as a community college system and overall workforce development system to make sure we're working efficiently and strategically and accountably to address workforce issues in North Carolina? Logistics: • 2-3 Learning Summits per ‘Prosperity Zone’ • Consistent agenda/framework • Demonstrate best practice partnerships • Colleges, local and industry leaders • Capture feedback/trends for strategic development 2013 HRD - CRC TRAINING ACADEMY 34 Accelerating Transitions The Basic Skills Plus program was developed to provide employability skills, job-specific occupational and technical skills, and developmental education instruction to students concurrently enrolled in a community college course leading to a high school diploma or equivalent certificate. To accomplish this task, local colleges may use up to twenty (20%) of their State Literacy Funds to develop and implement a customized education program that features redesigned program delivery models which include learning communities, streamlined operational processes, integrated teaching strategies, contextualized instructional materials/teaching aids, collaborative partnerships, and accelerated strategies that support student success. There is an ‘Employability Skills Component’ of the program requirements which is to include Human Resources Development (HRD) and the Career Readiness Certification (CRC). 2013 HRD - CRC TRAINING ACADEMY 35 HRD 3005 – Microsoft Digital Literacy MICROSOFT IT ACADEMY CERTIFICATION (MOS): MS DIGITAL LITERACY CERTIFICATION Through Perkins funds the NCCCS has acquired access to the Microsoft IT Academy Certification for MOS. The MOS certifications are workforce training certifications which can be implemented in both CE and CU programs. Colleges have access to MOS vouchers for Certiport testing through the ITA. A component of the larger Microsoft IT Academy learning package is the MS Digital Literacy Certification which includes both the student and instructor curriculum for industry designed base line digital literacy. Who is the Digital Literacy Curriculum for? The Digital Literacy Curriculum is for anyone with basic reading skills who wants to learn the fundamentals of computer technology. The curriculum is written at a reading level similar to that of most newspapers around the world. Learners who complete the curriculum will understand basic computing concepts and skills. What is the Digital Literacy Certificate? Candidates who receive a passing score on the Digital Literacy Certificate Test can print out a personalized Digital Literacy Certificate. The Digital Literacy Certificate is considered a "low-stakes" rather than a "high-stakes" certification because there is no proctor to verify the identity of candidates and no testing center to ensure that candidates rely only on their own knowledge to complete the test. The certificate validates skills learned for each student; it does not provide a formal proof of skills for others. 2013 HRD - CRC TRAINING ACADEMY 36 HRD Course Offerings BEST PRACTICES AND COURSE CHANGES 2013 HRD - CRC TRAINING ACADEMY 37 HRD Course Offerings: 2012 – 2013CE1 HRD COURSE BREAKDOWN HRD-3008 3% HRD COURSE FTE BREAKDOWN HRD-3006 6% HRD-3006 6% HRD-3001 28% HRD-3005 16% HRD-3004 22% HRD-3002 17% Balanced distribution between course offerings and FTE generation HRD 3001: 3004: 3005 66% of courses 54% of FTE HRD-3003 8% HRD-3008 3% HRD-3001 28% HRD-3005 15% HRD-3004 21% HRD3003 7% 2013 HRD - CRC TRAINING ACADEMY HRD-3002 20% 38 HRD 3001 Employability Skills This course provides employability skills training for unemployed and underemployed adults. The curriculum framework must address each of the six core HRD components: 1) Assessment of an individual’s assets and limitations, 2) Development of a positive self-concept, 3) Development of employability skills, 4) Development of communication skills, 5) Development of problem-solving skills, and 6) Awareness of the impact of information technology in the workplace. 2013 HRD - CRC TRAINING ACADEMY 39 HRD 3001 Employability Skills TITLE HRS TITLE HRS Parenting Skills 3 Art of Success I 24 Survival Skills I 35 Art of Success II 24 Survival Skills II 63 Career Exploration I 24 Customer Service for Fas 70 Career Exploration II 24 • Course Intent PEER Support Specialist 75 #2023 Pre College Training 36 • Hours Community Interpreter Sk 84 Professional Dev'l Program 87.5 Customer Service for Hos 88.5 Citizens: Rights & Responsibilities 2.5 Child Care Worker 90 Interviewing Skills I 3 Cust. Serv. for Cashier/ 94 Online Resources I 3 Call Center Associate 110 Interviewing Skills II 4 0 Online Resources II 4 Web Design & Author Emp 2013 HRD - CRC TRAINING ACADEMY Topics for Discussion • Series 40 HRD 3004 Career Readiness/Pathways This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and includes one or more of the following topics: 1) career exploration 2) entry-level skills competency awareness 3) employability skills [soft skills] 4) job search strategies **This course should be linked to an occupational course or career pathways program offered at the college. 2013 HRD - CRC TRAINING ACADEMY 41 HRD 3004 Career Readiness/Pathways TITLE HRS TITLE HRS Pathways to College 24 Basic Medical Coding Billing 60 Clerical Assistance Boot 27 HRD: Food & Bev Serv Cert 72 Career Read/Pathways: MOS 37.5 Construction Trades 72 Topics for Discussion • Titles Computers for Medical Billing 38 Carpentry Contact Hour • Course Intent Food Processing Institute 56 Clerical Assist for Health Care 24 HRD Pre-Nursing 60 Hospitality Skills 63 Placement Test Prep Contact Hour Triage 44 Study Skills 30 Pathways to College 24 Pre-Teller Certification 30 Career Readiness/Pathway 2 Pathways to Accounting C 36 Hrd Career Pathways-Nai 2 HRD Career Readiness/Pat 2 Advanced Med Coding & Billing 45 2013 HRD - CRC TRAINING ACADEMY • Hours 42 HRD 3005 Technology Awareness This course provides employability skills training for unemployed and underemployed adults. The curriculum framework and the content of the instructional materials will focus on computer use skills as it relates to: 1) developing basic keyboarding 2) word-processing, and internet awareness 3) learning technology based job search strategies 4) applying for employment online 5) accessing governmental and educational resources and services 2013 HRD - CRC TRAINING ACADEMY 43 HRD 3005 Technology Awareness TITLE HRS TITLE HRS Wrkpl Comp. Skills I Span 30 Upgrading Technology Ski 58 Wrkpl Comp. Skills II Spa 30 PowerPoint for Work 24 Computer Whiz 32.5 Technology Awareness Adv 0 Computer Path I 36 Microsoft Office 2010 Be 24 • Course Intent Computer Path I I 36 Computer Skills at Work 57 • Hours Computer Intellect 39 Intro to Computer Skills for Work 57 Advanced Comp Tech Skills 52 Computer Skills BASIC COMPUTER SKILLS -C 56 2013 HRD - CRC TRAINING ACADEMY Topics for Discussion • Titles 58 44 HUMAN RESOURCES DEVELOPMENT QUESTIONS? TOPICS FOR FUTURE DISCUSSION