Résumé Writing 101 P R E S E N T E D B Y: BILL MINNICK, DIRECTOR NW CAREER DEVELOPMENT CENTER WHAT IS A RÉSUMÉ? The resume is a selling tool… Your resume has to sell you in short order… The most effective résumés are clearly focused and address the employer’s stated requirements for the position… You will need INFORMATION to write a good résumé… POINTS TO CONSIDER People don’t read résumés Use action verbs Don’t worry about punctuation Emphasize skills Résumés should be one page Expand on relevant experience Slant your résumé to the type of job you are applying Recruiter Pet Peeves about Resumes Spelling errors, typos and poor grammar Too duty oriented – reads like a job description and fails to explain what the job seeker’s accomplishments Missing or inaccurate dates Missing contact Info, inaccurate, or unprofessional email addresses Poor formatting – boxes, templates, tables Long resumes – over 2 pages Long, dense paragraphs – no bullet-points Personal info not relevant to the job Misleading Information- especially in terms of education, dates and inflated titles Recruiter Pet Peeves about Resumes Poor font choice or style Pictures, graphics or URL links Not easy-to-follow Resumes written with 1st or 3rd person references Burying important info in the resume TYPES OF RÉSUMÉS CHRONOLOGICAL RÉSUMÉ CHRONOLOGICAL RÉSUMÉS Lists your experiences in reverse chronological order with most recent first! Major categories include: Education Special Skills Related or Relevant Experience Awards/Activities References CHRONOLOGICAL RÉSUMÉ Most Commonly Used Preferred by Employers Highlights Positions, Jobs, Leadership Roles Employers can “track” your record Sections of the Résumé Heading Body Extra-Information Heading Name and contact information 2 addresses are fine Do not use labels: “phone” and “email” Make it look balanced Use a professional email address Examples of Good Headings John Doe 101 7th Street SW Box 000 Orange City, IA 51041 jdoe@nwciowa.edu (712) 707-7000 YOUR NAME 704 4th Street NW Orange City, Iowa 712.737.2282 name@gmail.com Finda Job Current Address 123 Main Ave. SW Orange City, Iowa 51041 (712) 987-6543 Permanent Address 4321 E. Hammond Tulip Town, Michigan 48864 (517) 456-7890 student@nwciowa.edu Georgia Warren School Address: 101 7th Street Box 000, Orange City, IA 51041 Home Address: 2627 Valley View Drive, Any Town, IA 51111 student@nwciowa.edu (712) 555-1001 (712) 366-1212 Examples of some not so good headings 1220 North State #210 Chicago, IL 60610 James R. Student 312-587-0000 jamesrstudent@hotmail.com STUDENT M. GRAD E-mail: student@nwciowa.edu Current Address (to 5/10/00) Northwestern College RSC/NWC Box 1234 208 8th Street SW Orange City, IA 51041 Phone: (712) 737-7000 Permanent Address Rt. 10 Box 111 Smalltown, MN 56789 Phone: (320) 321-4321 Super Dooper Student 710 S. Colorado Apt. # 00 Orange City, IA 51041 712-737-0000 Notta Smarta Student 987 S. Main Street Apartment # 111 Somewhere, IA 51001 (712) 123-4567 hotguy@hotmail.com Body The most significant/relevant information should be listed on the top half of resume Categories: Education, Skills, Related Experience Do not use paragraphs Use bullet points with action verbs Related experience should have: Title, dates of service, organization, city and state Examples of Good Body Content Some not so good examples Objective To apply the classroom knowledge in a real world setting. Experience 2002-2003 Accountant CPA Office Orange City, IA Complete Corporate Tax returns for a variety of corporations. Prepare year end entries and prepare financial statements. Experience with Word, Excel, UnilLink, and Lacerte. 1998-2002 Pro Golf Club Orange City, IA Cashier//Cart Washer Developed valuable people skills by dealing with members and visitors. Helped balance the daily receipts. Education 2000-2003 Northwestern College Orange City, IA Working toward B.A. degree in Accounting and Business Administration. Cum GPA: 3.5/4.0 Accounting Major GPA:3.61/4.0 Bus. Admin. GPA: 3.76/4.0 Participate on the men’s golf team. Specialized Courses Interests spending time with my wife, golfing, walking with my wife and dog, water skiing, camping and hunting Intermediate Accounting I, II Cost Accounting Auditing Computer Science I Business Law Speech Business Ethics Macro and Micro Economics WRITING AND PUBLISHING EXPERIENCE Features Editor for the Beacon (weekly college newspaper) August 2003-May 2004 Cooperatively responsible for executive decisions made by the editorial staff Developed, wrote and assigned weekly features; edited articles; designed and laid out pages Beacon News Editor January-May 2003 Arranged, wrote and assigned news articles; designed and laid out pages for publication Selection staff for the Spectrum, the college literary journal 2004 WORK EXPERIENCE Research Assistant, Northwestern College, Orange City, IA April 2004-Present Research, study and conduct interviews for Communication Department Chair and English professor’s project entitled, “Negotiating the Personal in Poetry and Fiction Writing Courses.” Peer Tutor, Northwestern College, Orange City, IA Junior lecturer and discussion leader for the freshman seminar August-December 2003 Teacher’s Assistant Northwestern College, Orange City, IA August 2002-May 2004 Conducted research and provided office management for college professor Grant Writing Assistant, Lilly Grant Proposal Planning Committee April-September 2002 Brainstormed with faculty, staff and other student members to research and write initiatives for the Lilly Grant Proposal, which brought in $2 million to Northwestern College Student Manager of Catering, Northwestern, Orange City, IA August 2001-May 2002 Managed catered events and mealtimes in the cafeteria; trained and supervised student workers COMPETENCIES Desktop Publishing: Adobe Photoshop, Adobe PageMaker and Adobe InDesign Microsoft Software: Word, PowerPoint, Access and Excel Black-and-White Photography: conversant with darkroom procedures Languages: English and Hindi Extra-Information Work History References-Available upon Request The purpose of a cover letter Explain why you are sending a résumé Don’t send a résumé without a cover letter (unless you are explicitly asked to do so.) Don’t make the reader guess what you are asking for; be specific: Do you want a summer internship opportunity or a permanent position at graduation? Are you inquiring about future employment possibilities? Tell specifically how you learned about the position or the organization Through a flier posted in your department, a specific directory in the Career Development Center, or their website A family friend who works at the organization It is appropriate to mention the name of someone who suggested that you write. Convince the reader to look at your résumé The cover letter will be seen first. Therefore, it must be very well written and targeted to that employer Call attention to elements of your background Education Leadership Experience—that are all relevant to the position you are seeking. Be as specific as possible, using examples The Cover letter Reflects: Attitude Personality Motivation Enthusiasm Communication skills Provide or refer to any information specifically requested in job advertisement availability date Special skills Cover letter writing tips Personalize the letter Be natural Be specific and get to the point Be positive Be confident, but not arrogant Be efficient Type and sign your letter Be available-Indicate how you will follow up Proofread -Don’t depend entirely on the spell-check function of your computer Generic cover letter example Avoid I-I-I Focus less on you (I) and more on the results you can deliver. If you do nothing else, try replacing the words "I", "me" and "my" with "you" wherever possible. This will put the emphasis back where it belongs -- on the employer and his/her problems. Note the number of times "I" and "my“ appear: "I am enclosing my resume for your review because I am very interested in obtaining a full-time position as an Investment Banking Analyst at Ace Financial. I am well qualified for this position. In addition to the strong quantitative and analytical skills I have developed as an undergraduate economics major and in my work experience, I have a proven ability to stay focused for long hours under pressure." There are five instances of "I" and two of "my.“ Now, here’s that same cover letter, revised to focus more on the reader: "I am applying for the position of Investment Banking Analyst where my combination of economics training and high-tech experience will add value to your operations. You will gain from my strong financial background, which includes a recent bachelor’s degree in economics, coupled with experience researching and trading securities as a successful investor resulting in returns of 200%.“ Just one "I" and two "mys" -- a 57% reduction. With "you" and "your" thrown in twice for good measure. Cover Letter with “I” Corrected Cover Letter Now What??? Develop a first draft of a résumé MyNWC-Career Development Contact the CDC and make an appointment to review your résumé Email your résumé prior to the appointment