Presentation for the housing and support community

This presentation has been prepared by the DCLG Supporting People
Personalisation Working Party.
It has developed from the sub-group on coproduction. This is a group of people who believe that coproduction is an important way to design and deliver housing support services now and in the future. These people include those with lived experience of using services, those who provide services and those who commission them.
It draws on the work of the new economics foundation, an organisation supporting coproduction in the UK.
www.neweconomics .org

This is an introduction to Co-production
It is to help you understand more about what it means and what you can do
We hope it will be accessible to a wide range of people
We encourage you to talk to each other about what it means for you and how you can begin to do things differently
Co-production is an on-going process:
“Working together as equals to achieve change ”

“Co-production means designing and delivering services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours.
” nef

D. Mello ’s Co-production equation
E + P = C
Expertise Partnership Creation
Bring what we know and the best we have to offer
Working together as equals, celebrating each other ’s expertise
With the objective of producing something
By Augusto D. Mello in partnership with Look Ahead Housing and Care

Centre for Welfare Reform – www.centreforwelfarereform.org

Key Features of Coproduction
People have strengths and assets
Based on what we can do

Key Features of Coproduction
A way of thinking, a way of doing, not a model
Working together, sharing power

Key Features of Coproduction
Peer support as a key activity
Breaking down barriers between people – professionals, users carers, neighbours

People living in their own homes but sharing their skills and talents with each other.
Establishing local networks of volunteers, members (those with support needs), community support workers, supported living managers.
Support available in the community is at least as important as support which is paid for.
KeyRing members co-produce their support as a community.

Who is planning and designing services?
Professionals only
Professionals, users, and communities
Users and communities only
Professionals only
Traditional professional service provision
Traditional User
Involvement in service delivery
Traditional User
Led services
Professionals, users, and communities
Traditional User
Involvement in planning & design
Full
Co-production
User & community delivery of coplanned services
Users and communities only
Self-funders buying professionally delivered services
User & Community delivery of services with little formal planning or design
Self-organised community groups

It ’s more than user voice…
It ’s more than user led design…
…but listening to and valuing user input is key
It ’s more than user involvement…
…but designing services together is key It ’s more than self-organised support…
…but involving users as equals is key
…but organising together is key

Things some people say
‘’Our clients are too vulnerable to be exposed to non professional support. We don ’t want them to be at risk, so its safer for them to stay in the day centre ’’
This isn ’t co-production

Things some people say
‘’We have a service user representative on our board, but we wouldn ’t want them getting involved on the ground. That ’s the role of the staff. Our customers expect to be looked after ’’.
This isn ’t co-production

Things some people say
‘’We try to encourage people’s participation, but once we ’ve considered the risk assessments and CRB checking its often easier for our staff to do things ’’
This isn ’t co-production

Things some people say
‘’We know our staff have great professional expertise, but they can ’t always be there for people all the time, so we make it our job to connect the people who we support to other people and organisations in the community, and develop peer support ”
This could be co-production

Things some people say
‘’Everyone who is part of this service is expected to make a contribution based on their skills and interests. All our members expect to be actively involved in setting up activities and generating ideas.
’’
This is co-production

Asset mapping
Appreciative enquiry
(Imagine)

Peer research
Co-production audit and self reflection tools
Co-production practitioners ’ website www.coproductionnetwork.com

• www.coproductionnetwork.com
• http://www.abcdinstitute.org/
• http://www.timebanking.org/
• http://www.thinklocalactpersonal.org.uk/Browse/
Coproduction/

More resources from the Personalisation and
Supporting People Working Group can be found on the Sitra micro-site www.sitra.org/1571/