CLOUD 101 Tierney Smith TechSoup Canada ABOUT TECHSOUP CANADA Register for donations program: http://techsoupcanada.ca/getting_started ABOUT ME Software engineer Nonprofit technology blogger Community manager @tierneys @techsoupcanada facebook.com/techsoupcanada techsoupcanada.ca/community/blog youtube.com/techsoupcanada AGENDA What How is the cloud? is it relevant to your nonprofit? What does it cost? Advantages How & risks of the cloud do you get started? WHAT IS THE CLOUD? CLOUD CONFUSION One in five Americans (22 percent) admit that they’ve pretended to know what the cloud is or how it works. When asked what “the cloud” is, a majority responded it’s either an actual cloud (specifically a “fluffy white thing”), the sky or something related to the weather (29 percent). Working from home in their “birthday suit” is the cloud’s greatest advantage. Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309 YOU ALREADY USE THE CLOUD! A majority of Americans (54 percent) claim to never use cloud computing. However, 95 percent of this group actually does use the cloud. Online banking Online shopping Social networking (Facebook, Twitter, etc.) Online games Storing photos online Online file sharing Scalable services you access through the Internet Microsoft Word Not Cloud Google Docs Cloud OTHER CLOUD APPS YOU MIGHT HAVE HEARD OF… Gmail Twitter Facebook Dropbox Microsoft Office 365 Prezi Salesforce Survey Monkey Vertical Response MailChimp 3 TYPES OF CLOUD Software-as-aService Software you access through the Internet e.g. Gmail, Salesforce, Survey Monkey Infrastructure-as-aService Servers and storage in the cloud e.g. Amazon Web Services Platform-as-aService Online environment for building software e.g. Force.com, Microsoft Azure WHAT ABOUT YOU? Based on this description, what cloud tools are you already using? http://bit.ly/ntencloud101tools CLOUD + NONPROFITS ARE NONPROFITS USING THE CLOUD? 93% of Canadian nonprofits use at least one cloud app On average, nonprofits worldwide use 3-4 types of cloud apps More: http://techsoupcanada.ca/community/blog/cloudsurvey-results MORE CLOUD APPS Facebook Twitter Google Apps Bit.ly Your nonprofit Skype Zoho Email & office productivity Social networking Communication Office 365 Salesforce CRM CiviCRM File sharing GoToMeeting ReadyTalk Google Drive Box.net Skydrive Dropbox FOR EXAMPLE… SHARING DOCS WITH YOUR BOARD Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs EVEN MORE WAYS TO USE THE CLOUD Mass Emails/ E-Newsletters MailChimp, Vertical Response, Constant Contact Project Management Basecamp, Smartsheet, Podio Basic Websites Event Registration Weebly Eventbrite, Guestlist Survey/voting tools Doodle, PollDaddy, Survey Monkey FOR EXAMPLE… WORKING WITH A CONSULTANT Read more on Basecamp: http://www.techsoupcanada.ca/community/blog/toronto_net _tuesday/project_management HOW IS THIS DIFFERENT FROM WHAT I DO NOW? The cloud is particularly good for: Sharing Collaborating Makes it easier to work together with others Remote working Everyone shares one version of a doc Work from anywhere (with Internet) Scaling Add/remove more people/space on the go WHAT DOES THE CLOUD COST? BUY VS. RENT EXAMPLE: EMAIL Server-based: Microsoft Exchange (via TechSoup Canada) Cost of server: varies Windows Server + CALs: $55 + $3/person Exchange Server Standard + CALs: $44 + $5/person Microsoft Outlook: $6/person Security, spam filtering: varies Upgrade every 3-5 years Cloud-based: Google Apps $50/person/year Also includes calendar, docs ADVANTAGES & RISKS OF THE CLOUD EVEN MORE ADVANTAGES Backup Security Very little administration required RISK: LOSING CONTROL OF… Features Cost Backups Security Data Availability A WORD ABOUT PRIVACY In almost all cases there is no law against using cloud computing Up to you to read the Terms of Service You are responsible for your data at the end of the day Avoid using cloud/be extra careful for political or extremely sensitive data e.g. political activists, women’s shelters Find out more: http://www.techsoupcanada.ca/community/blog/cloud_privacy_law HOW DO YOU GET STARTED? EXPERIMENT Pick a low-risk area Many tools are free or have free 30-day trial Try it out! Learn! Have fun! Credit: jimmiehomeschoolmom ASSESS & PLAN 1. Assess your nonprofit’s technology & determine priorities Tech self-assessment: http://www.techsoupcanada.ca/community/blog/tech_self_as sessment 2. Set goals 3. Research & try out options Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro) Platformation (http://www.platformation.ca/) Idealware (http://idealware.org/) QUESTIONS? RESOURCES Further reading: http://bit.ly/tsc_cloud_further_reading Information about the cloud & case studies: http://techsoupcanada.ca/learning_centre Cloud tool reviews: platformation.ca DONATION PROGRAM INFO List of products: http://techsoupcanada.ca/product Getting started: http://techsoupcanada.ca/getting_started Microsoft donations information: http://www.techsoupcanada.ca/microsoft_resources CONTACT INFO Tierney Smith, Community Manager @tierneys TechSoup Canada www.techsoupcanada.ca @techsoupcanada facebook.com/techsoupcanada