Computer Mediated
Computer Mediated Communication
Communications and
Collaboration (CMCC)
Computer Mediated Communication
Google Docs and Applications in Plain English
(2:50 minutes)
Computer Mediated Communication
What are some…
• Examples of Asynchronous (one-way)
communication?
• Examples of Synchronous (two-way)
communication?
Computer Mediated Communication
What happens to our communications
when we use CMC?
• What’s the remedy?
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Caveats: careful!
• Allow 24-hour “cool down” time to
respond when angry.
• What you say can be
used against you.
• Accidental “reply to all.”
used
Computer Mediated Communication
“Netiquette”” for conference calls and web meetings
• Stating name before speaking in conference calls
• Asking permission to record
• Use of language
• Use mute button
• Be clear about what you are doing:
o Whose turn is it to speak?
o Indicate when you have to leave the conversation
( g2g, ttfn)
Computer Mediated Communication
“Netiquette”” for email
• Don’t use all CAPS.
• For business email – make it formal. Write like you
are writing a letter.
• Don’t overuse distribution lists
• Be concise
• Spelling and grammar
Computer Mediated Communication
?
Do employers have a right to
read or control your e-mail?
Why?
Jeff Quon case
Computer Mediated Communication
Facebook and your Job Search
(1:01 minutes)
Facebook Killed Private Life
(4:09 minutes)
Computer Mediated Communication
• Microsoft conducted a study in Dec. 2009 and
found…
– 70% of US recruiters have rejected candidates based on
information they found online.
– Poor communication skills displayed online was one of the
reasons for rejection.
– 85% of US recruiters say a positive online reputation
influences their hiring decisions
Computer Mediated Communication
Computer Mediated Communication
Computer Mediated Communication
Calendar Collaboration
• ICE BEER: Pervasive collaboration for
modern business
– Demonstration of the inContext project outputs
(2:56 minutes)
Computer Mediated Communication
Calendar demo and activity
• Use shared calendar to schedule meetings!
• Visually see open timeslots
• Ability to invite people
• Invitation adds event to calendar
Computer Mediated Communication
Wikis: collaboration over the web
• Collaborative Web content
o
Changes by users, not the Webmaster
• Anyone can suggest changes
o
o
Open model, or:
Only “trusted” users can make changes
directly without review
Computer Mediated Communication
Wikis: collaboration over the web
• Businesses use this for project management,
design, documentation
o
British Telecom
• Wikipedia: www.wikipedia.org
• Check out the intro page
That anyone can edit.
• Social collaboration  WEB 2.0
• Dynamic and personalized web pages
Computer Mediated Communication
Other CMCC technologies
• WebEX – Web conferencing
• Sharepoint: Microsoft’s Collaboration tool
allowing teams to work together effectively, implement
workflows, and share information through the use of
wikis and blogs.
• Skype – Video Phone
Computer Mediated Communication
WebEx
• Advanced features
o
Shared application control
o
Video & audio channels
o
Video demo (Optional - 5 Minutes)
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Final Activity
1. WebEx
Team Project
2. Google spreadsheet (worklog)
3. Google calendar
4. Google site
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WebEx instructions are in BlackBoard
Your name and lab
partner’s name
Email address
Password:
Wednesday
Computer Mediated Communication
• Find your group’s white board and answer the
following question with your group:
– What are your CMCC pet peeves?
• When you are done and have gotten your skills
check, clear your white board and begin your
IPOF chart for the Centricity system you read
about in the prelab
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When you are
finished creating
the IPOF and
entering at least
two items for
each, raise your
hand for your
skills check.
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Post Lab Reflection
• Each team member should create a single page on the
team’s Google site proposing the topic.
• List companies or industries
• List information systems or technologies
• One paragraph describing how a company might use a
system or technology in a new or innovative way.