Armed & Dangerous: Protecting your employees from violence Yendelela Neely Anderson, Kilpatrick Townsend & Stockton Celeste Bradley, Blue Cross/Blue Shield Tennessee Waverly D. Crenshaw, Jr., Waller Lansden Dortch & Davis Sheldon W. Snipe, AT&T Services, Inc. Maria A. Audero, Paul Hastings LLP April 25, 2013 © 2013 Kilpatrick Townsend Armed & Dangerous THE FACTS 2 Armed & Dangerous • 2 million people are victims of workplace violence each year • In 2011, homicide accounted for 17% of all workplace fatalities • Homicide is the most common cause of workplace fatality in women • Relatives account for most workplace violence against women • Robbers account for most workplace violence against men 3 Armed & Dangerous LEGAL LANDSCAPE 4 Armed & Dangerous The majority of states have no legislature regarding rights with regards to guns in/around the workplace 5 Armed & Dangerous 16 states (and counting) have enacted laws expressly prohibiting employers from preventing employees from keeping their guns in their locked car in the parking lot 6 Armed & Dangerous 6 states have enacted laws requiring employers to post signs regarding any gun restrictions 7 Armed & Dangerous It is unlawful in 5 states to ask employees or job applicants whether they possess a gun and/or to search employees cars for guns 8 Armed & Dangerous 14 states (and counting) limit the liability for employers who cannot prohibit employees from keeping guns in their locked cars in the parking lot 9 Armed & Dangerous • Occupational Safety and Health Act (“OSHA”) – No specific OSHA standard for violence – General Duty Clause (OSH Act Section 5(a)(1)) • All employers have a general duty to provide their employees with a workplace free from recognized hazards likely to cause death or serious physical harm – OSHA has issued voluntary guidelines and recommendations for employers seeking to reduce the risk of workplace violence in at-risk industries • For-hire drivers, late-night retail establishments, healthcare and social workers • Failure to adhere to the guidelines is not an automatic violation of the General Duty Clause 10 Armed & Dangerous • Ramsey Winch v. Henry, 555 F.3d 1199 (10th Cir. 2009) – Challenge to Oklahoma bring your gun to work law – Reversed trial court ruling that gun-related workplace violence was a “recognized hazard” under the general duty clause, and, therefore, an employer that allows firearms in the company parking lot may violate the OSH Act. – Noted “an employee's general fear that he or she may be subject to violent attacks is not enough to require abatement of a hazard under the general duty clause” 11 Armed & Dangerous TENSIONS RISING 12 Armed & Dangerous • Federal Limits: – “Enforcement Guidance on the Consideration of Arrest and Conviction Records in Employment Decisions Under Title VII of the Civil Rights Act of 1964,” issued April 25, 2012 – August 2012: EEOC announced focus on discrimination cases stemming from background checks 13 Armed & Dangerous • State Limits: – “Ban-the-box” legislation: prohibits employers from asking about criminal convictions on an initial employment application • Several states and cities have such laws – Some states have deemed it unlawful under some circumstances to refuse to hire an applicant or take adverse action because of a criminal conviction – Some states permit inquiry into criminal background but limit the scope, for example: • Prohibit questions about arrests that did not result in convictions • Limited ability to ask about “old” convictions • Limited ability to ask about misdemeanors or certain first offenses 14 Armed & Dangerous • The federal and state limits on employee background searches can be fertile ground for negligent hiring claims – Negligent hiring claims arise when a person suffers harm at the hands of an employee and blames the employer’s failure to conduct a reasonable investigation of the applicant’s background – Typical elements of claim: • Employment relationship (consider independent contractors; subcontractors relationships) • Employee is dangerous, unfit or incompetent • Employer should have known or did in fact know • Employee’s dangerous propensities were cause of injury 15 Armed & Dangerous 14 states (and counting) limit the liability for employers who cannot prohibit employees from keeping guns in their locked cars in the parking lot 16 Armed & Dangerous 5 states limit the liability for employers regarding decisions on whether to seek temporary restraining orders on behalf of employees 17 Armed & Dangerous • Courts generally ask the following questions regarding negligent hiring: – Did the employer know or should have known of an employee’s potential risk? – Could the risk have been discovered by a reasonable investigation? • What’s at stake: – Raegan et al v. Dunaway Timber Company (2011): Negligent hiring case where Arkansas jury awarded $7 million in damages to a the family of an Arkansas truck driver killed in an accident. – Linhart v. Heyl Logistics, LLC, et al. (2012): Oregon jury awards $5.3 million in damages on a negligent hiring case against Washington Transportation for failing to conduct background check and verifying driving record. 18 Armed & Dangerous Courts ask the following questions regarding negligent hiring: • Did the employer know or should have known of an employee’s potential risk? • Could the risk have been discovered by a reasonable investigation? 2011 – Arkansas jury awarded $7 million in damages to a the family of an Arkansas truck driver killed in an accident. Claim of negligent hiring was brought against a timber company and its driver. Raegan et al v. Dunaway Timber Company et al 3:10-CV-03016 2012- Oregon jury awards $5.3 million in damages on a negligent hiring case against Washington Transportation for failing to conduct background check and verifying driving record. Linhart v. Heyl Logistics, LLC, et al., Case NO. 1003100- PA 19 Armed & Dangerous CRISIS MANAGEMENT AND MITIGATING VIOLENCE 20 Armed & Dangerous • Effective Workplace Violence Crisis Management Protocol – Step 1: Assessment • Develop Management Team • In-House Resource • Political Dynamics – Step 2: Coordinated Buy-In • Approach • Options 21 Armed & Dangerous • Effective Workplace Violence Crisis Management Protocol (continued) – Step 3: Educate and Train • Supervisor Training (early warning signs; de-escalate tension; prompt reporting) • Wide Policy Coverage (Zero Tolerance; Open Communication; No Retaliation) • Review And Enhance Security Measures • Cooperative Relationship With Law Enforcement 22 Armed & Dangerous • Effective Workplace Violence Crisis Management Protocol (continued) – Step 4: Investigation • Timeframe • Reporting to Management – Step 5: Decision Points • Access • Articulate • Understand 23 Armed & Dangerous • Plan Implementation – Communication • Decision-maker • Stakeholder • Public – Progress • Step by Step • Effectiveness – Reassessment • Trends • Effectiveness • Feedback 24 Questions? 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