IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6 VALUED LEADERSHIP PRACTICES FOR ACHIEVING EXCEPTIONAL RESULTS IRHA/Leadership Partnership Presenters: Don Kelso, IRHA, Executive Director Jack Bebiak, Greenspire, Senior Partner Deena Dodd, IRHA, InSRHN Director Aaron Hazzard, Greenspire, Executive Director Session Objectives Learn how community hospitals can develop the exceptional leader skills resourced at large systems Learn how to optimize the growth of internal leaders concurrent with performance improvements Learn why leadership is the performance “Difference Maker” in highly regulated & competitive industries Partnership Foundation & Vision Optimize the Growth & Performance of Exceptional Leaders in Healthcare IRHA’s Strategic Performance Goals Track Record of Leadership Needs and Fulfillment from the Members Valued Relationship with JRB Healthcare Advisors National Scope: Credentialed Firms, Services & Clients beyond the IRHA focus Greenspire Organization Leader Development Council Operating Council Credentialing Council Greenspire Leader Center, LLC Collaboration Management Forum Business Development Service Fulfillment Quality Control Finance & Legal Leader Development Council Chair: Aaron Hazzard, Greenspire Executive Director Jeff Byrum, Executive Director, Physician Practices, Witham Health Services Denise Hart, Human Resources Director, Sullivan County Community Hospital Sara Johnson, Indiana ACHE Regent, President, Perspective, LLC, Director of Undergraduate Programs, IU Fairbanks School of Public Health Roger Holloway, President & CEO, IL Rural Health Information Exchange Michael Kolenda, Ph.D., CEO Wind Rose Health Network, Edinburgh Family Health Wendy Lalone, Executive Director of Ambulatory Services, IU Health West Jason Marker, M.D., American Academy of Family Practice, CMO, Community Hospital of Bremen Becky Molnar, Ph.D., Director of Organizational Development, Hancock Regional Lori Phillips, N.P., VP/CNO, Gibson General Hospital John Rowe, Attorney, Trustee, Greene County General Hospital Linda Webb, CNO, Pulaski Memorial Hospital Staff: Deena Dodd, IRHA , Director, Suki Wright , Greenspire Director of Quality Partner Credentialing Council Chair: Aaron Hazzard, Greenspire Executive Director Matt Browning, Director of Quality Resource Management, Hendricks Regional Kipp Fortner, Healthcare Supply Chain Consultant Hicham Rahmouni, Union Hospital Health Group Jim Miller, Healthcare Consultant Staff: Tina Elliott, IRHA, Scott Graybill, Greenspire, Jeff Radabaugh, Greenspire Beck Sanders, IRHA Operating Council Jack Bebiak, Greenspire, Senior Partner Deena Dodd, IRHA, Director Aaron Hazzard, Greenspire Executive Director Don Kelso, IRHA, Executive Director Staff: Laura Carlson, Sarah White, Jim Obermaier, & Deborah Rasper Partner Collaboration Management Forum Adkisson Search Consultants Aims International - Midwest Brandeis Relational Coordination R C Culture Strategy Fit Fortner Group Healthcare Strategy Group Jenner Group JRB Healthcare Advisors McArdle Ramerman Center Net Revenue Associates Phillips & Associates Consulting Verras Ltd Five Services that are Most Effective in achieving Exceptional Performance Peer credentialed collaborative ala carte services Leadership Demands are Universal “Learn how community hospitals can develop the exceptional leader skills resourced at large systems” Case Studies & Discussion Having experienced facilitation in formalizing your Continuum of Care alignments Granular decision support and specialist coaching for reduced risk of actions taken A Director of Surgery Interim for upgrades of staff and new Director success Improving the ROI on your Leadership Talent “Learn how to optimize the growth of internal leaders concurrent with performance improvements” Case Studies & Discussion Rounding-out a CFO or CNO’s leadership value-ROI Plan execution, accountability management process facilitation reduces staff time & cost Using projects & consultant engagements to grow internal capabilities in achieving goals Integrate your Leadership with every leader, everyday Learn why leadership is the performance “Difference Maker” in highly regulated & competitive industries Case Studies & Discussion Leadership culture assessment Drives & Tracks improvements for faster & better results Vision, values and performance measures alignment improve org-wide decision making Making “Top Down Change” work, sustain, Hospital-Physician Integration Discussion with Q & A Common Sense Leader actions that improve productivity Planned vs. random retention of staff On-boarding process for “best talent” new hires Analyzing “3rd Std Deviations” vs. mean or medians Automatic deployment of counterintuitive thinking Understanding the “whole” ahead of acting on a part What skills & support serve your leaders best? Q&A “Thank you for creating this meaningful conversation” Greenspire Leader Center, LLC Contact Information: “Connect & Discuss” 317.733.9138 gspire.org