Welcome to ARCSI!
The Association of Residential
Cleaning Services International
What is ARCSI?
ARCSI is the professional association representing the entire
residential cleaning industry.
ARCSI is committed to helping member companies build,
promote and expand their residential cleaning businesses.
We provide the entire industry with resources, education and
a network of knowledge and experience.
ARCSI also acts as the leading resource and referral for
consumers.
ARCSI is governed by bylaws and directed by officers who
are also members.
Who is ARCSI For?
Membership is made up of residential
cleaning companies large and small, new and old and
representatives of our Industry Partners.
Be they owners, managers, employees
or vendors, the people who are involved
are dedicated to continually striving to
reach new levels of professionalism and personal
success.
ARCSI’s Mission
ARCSI is committed to provide members with a network of knowledge,
resources, and experience throughout the industry. As the trade association for
residential cleaning we offer networking venues to give members the
opportunity to forge connections and benefit from new perspectives while
helping to foster profitable growth and expanding their cleaning businesses.
Resources
Education
Networking
ARCSI Code of Ethics
• Operate constantly in accordance with the best and fully accepted ethical
business practices.
• Comply with all applicable laws and federal, state and local government
regulations.
• Provide employees with professional equipment, proper training, and direction.
• Contribute to the overall growth of the industry by being actively involved in activities that
will enhance the overall perception of the residential cleaning industry.
• Work to meet and exceed the needs and expectations of customers.
• Provide courteous and prompt handling of all requests and complaints.
• Strive for the continued improvement of the image and reputation of the industry by good
business practices and enlightened public service in the community.
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
Member Resource Library
* Forms, letters, advertising material, etc. established via member
contributions
* Must be a member to access this info
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
National, Regional, and Local Networking Opportunities
* ELC/Golf Tournament - held in Spring every year. Locations vary.
* Annual Convention - held in Fall every year. Locations vary.
* Regional meetings - around the country
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
Hot Topic Tuesdays
* Every Tuesday @ 1 pm EST/ 10 am PST
* Help with business problems
* Topics vary every week
* Recording of calls available in ARCSI Store
Monthly Teleconference/Webinar
* Monthly virtual conferences to help members educate themselves
about relevant industry services, topics, and business tools.
Members meet, listen to, and discuss a service, product, or industry
issue with an expert in their field.
Synergy Groups
* Small, focused groups for Silver and Gold members
* Acts as “personal advisory boards”
* Very interactive, monthly attendance requirement
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
Products and Services Discounts
* Industry partners offer association members significant discounts for
- Consulting
- Payroll Processing
- Insurance
- Maid Service software
- Employee HR Programs
- Background Searches
- Employee Assessment and Pre-Screening.
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
Bi-Weekly Newsletter: The Residential Cleaning Connection
* E-newsletter highlighting industry news, upcoming events and
technical information
ARCSI Store
* Audio Downloads
- Monthly Teleconferences
- Hot Topic Tuesday calls
- Convention sessions
ARCSI University
* High quality training online
* Streaming Video Library Web Programs for business and
professional development.
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
Searchable Database
* ARCSI Website listing and Bio
* Will be found by consumers shopping for a cleaning company
Members in the Community
* Members can submit their community and charitable involvement to
be featured in this area of the website.
Online Forums
Search “ARCSI” in Linked In
https://www.facebook.com/thearcsi
www.twitter.com/_arcsi
The ARCSI
The ARCSI
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
ARCSI Residential Cleaning Seal of Excellence – Why?
To promote ARCSI members as ethical professionals
To set ARCSI members apart from their competitors
To raise the level of professionalism within the residential cleaning industry
To raise consumer awareness about competent residential cleaning companies
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
ARCSI Residential Cleaning Seal of Excellence – How?
Have been in business for at least two (2) years
Provide background checks on all employees
Engage in ongoing professional education
Adhere to the ARCSI Code of Ethics
Provide a certificate of insurance including
Broad form comprehensive General Liability
Workers’ Comp and Employers Liability
Documentation of Third Party Bonding
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
ARCSI Residential Cleaning Seal of Excellence
Press releases sent to your local media by ARCSI staff when approved
Seal logo provided for all your marketing materials and website
Included on the ARCSI Residential Cleaning Seal of Excellence web page – easy for
potential clients to find!
Included in a special display at ARCSI events
Free for ARCSI members
Benefits of ARCSI Membership
(aka: “What’s in it for me?)
ARCSI Residential Cleaning Seal of Excellence
 Contact Chris at Chris@arcsi.org
 Download your application at http://www.arcsi.org/?page=Seal_of_Excellence_A
 Must include
Most recent invoice from background check company
Certificate of insurance with ARCSI as additional insured
How to take advantage of your ARCSI
Membership
• Get engaged
• Lots of free resources/ information
• Member Resources on website
• Hot Topic Tuesday calls
• LinkedIn discussion boards
• Join a committee
• Membership
• Research
• PR
• Awards
• Convention
• ELC
• Hot Topic Tuesday
How to take advantage of your ARCSI
Membership
• Attend an ARCSI Event
• Convention – almost half the ARCSI membership is there!
• Executive Leadership Conference
• Regional Meetings
• Hot Topic Tuesdays
• Monthly Teleconferences/Webinars
• Talk to people!
• ARCSI Ambassadors
• Hot Topic Tuesdays
• ARCSI Convention
• ELC
• Regional Meetings
www.arcsi.org