File - Landco Projects

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PRIVILEGE CLUB
November 2013
DEFINITION & OBJECTIVES
I.
What is Landco Privilege Club?
Landco Privilege Club is an exclusive club for Landco
Property Owners. The club gives members the
privilege of having special access to selected Landco
projects’ amenities subject to special terms and
conditions.
II.
Objectives
 To create a new marketing handle for all projects:
purchasing a leisure lifestyle

To strengthen clients’ pride of ownership with the
exclusive and distinct “Leisure Living” experience
offered in different Landco projects

To expand individual project’s network across
Landco’s universal client database
PARTICIPATING PROJECTS
Project Name
Location
Amenities
- Playa Calatagan
Calatagan, Batangas
-Beach Area
-Picnic Tables
-Event Lawn
-Beach Club
- Aquaria
Calatagan, Batangas
- Kiddie and cove pools
- Cove Pool Cabanas
- Bath House
-Giant Slide
-Beach Access
- Playa Laiya
Laiya Batangas
-Beach Area
-Pool
-Bath House
-Cabanas
-Picnic Area
-Camping Tent
-Poolside Event Lawn
-Beach Club
- CPFI
Nasugbu Batangas
-Beach
-Pools
-Casitas
- Tribeca
Muntinlupa, City
-Aqua Park
-Clubhouse
- Playa Azalea
-Davao
-Beach
-Pool
MEMBERSHIP PERKS
A. Discounted Rate for the use of LPC project
amenities
B. Use of amenities with affiliated clubs and hotels
PROCEDURES & GUIDELINES
How does it work?
A. FOR DAY TRIPS
Step 1: Client books thru Landco Club Concierge via phone
Step 2: Club Concierge coordinates with the site banquet
sales officer to confirm availability of dates and gives
feedback to client
Step 3: Club Concierge informs clients of rates and emails or
faxes guidelines. Concierge will also get the names and plate
numbers of the cars entering the property
Step 4: Club Concierge forwards the booking details
banquet officer at the end of the day
REMINDER: NO BOOKING, NO USAGE
to site
PROCEDURES & GUIDELINES
B. EVENTS
Step 1: Clients book thru Landco Club Concierge via phone
Step 2: Club Concierge coordinates with the site banquet
sales officer to confirm availability of dates and gives
feedback to client
Step 3: Club Concierge endorses the client to the banquet site
officer and informs client that site banquet sales officer will
be the one to contact them for the event arrangements
Step 4: Site banquet officer contacts client
REMINDER: NO BOOKING, NO USAGE
PROCEDURES & GUIDELINES
Guidelines
A.
Booking Guidelines:

All bookings shall pass thru the Club Concierge

Club Concierge shall coordinate with the site
banquet officer daily; Monday – Friday; cut-off
time: 5:30 pm
PROCEDURES & GUIDELINES
Parameters
 Only clients of good standing are allowed to use the
privilege
-
Clients will be considered to be in good standing if
all applicable payments under the sales contract and
all applicable association dues and other charges
are updated as certified by PLI and HOA
-
For clients with more than 1 Landco property: They
are allowed to use the privilege provided that at
least 1 of their properties is current/fully paid.
-
Qualification as a property owner in good standing
for Club membership shall be solely determined by
Landco and the Club at their absolute discretion
LAIYA LAUNCH ACTIVITIES
•
Exhibit of the host project
•
Photo Exhibit
•
Membership activation for lot owners
•
Live performers
•
Welcome remarks by AXB3
•
Speech from the YHs
*Dinner will be served during
the event.
LAIYA LAUNCH PROGRAM
6:00 pm
Registration
MIS distribution/submission
Picture Taking
Photo Op
Photo Exhibit
7:00 pm
Opening - Host Lia Guerrero
Welcome Remarks - AXB3
YH Speech
AVP Presentation
7:30 pm
Dinner
Bossa Nova Performers
Activation and distribution of
Privilege Club Card and token (after the event)
Raffle draw
VENUE SET UP
VENUE SET UP
FAQs
MEMBERSHIP
Q: HOW MUCH DO I HAVE TO PAY TO BECOME A MEMBER?
A: MEMBERSHIP IS FREE OF CHARGE
MEMBERSHIP
Q: WHAT LEVEL OF PAYMENT IS REQUIRED TO QUALIFY FOR
MEMBERSHIP?
A: UPON CLEARING OF FULL RF AND FULL 1ST DP AS CERTIFIED BY PLI
Q: WHEN WILL THE CLIENT BE A MEMBER?
A: UPON CLAIMING OF MEMBERSHIP CARD
Q: WHEN WILL THE CLIENT RECEIVE HIS MEMBERSHIP CARD?
A: UPON SUBMISSION OF THE MEMBERSHIP INFORMATION SHEET &
PICTURE
MEMBERSHIP
Q: HOW MANY CARDS WILL I GET
A: ONE (1) CARD WILL BE GIVEN PER ACCOUNT.
IN CASES WHEREIN THE UNIT IS NAMED AFTER
a.) MULTIPLE LOTS-COMPANY: DESIGNATED/ AUTHORIZED
REPRESENTATIVE OF THE COMPANY. DESIGNATED PERSON
MUST BE IN THE BIS.
b.) MULTIPLE BUYERS FOR ONE LOT: ALL BUYERS WILL BE GIVEN
ONE MEMBERSHIP CARD EACH
c) SPOUSES: DESIGNATED SPOUSE
d) MULTIPLE LOTS OWNED BY ONE PERSON: DESIGNATE ONE
PERSON PER LOT. DESIGNATED PERSON MUST BE IN THE BIS.
MEMBERSHIP
Q: IS THE CARD VALID FOR ONE YEAR?
A: YES!
Q: DO I PAY FOR THE CARD?
A: NO. BUT FOR CARD REPLACEMENT, YES. NEW MEMBERSHIP CARDS
WILL BE PRICED AT P150/CARD
MEMBERSHIP
Q: IF AFTER 1 YEAR, WLL YOU AUTOMATICALLY SEND ME A NEW CARD
NEXT YEAR?
A: NO. YOU HAVE TO REGISTER YOUR CARD WITH THE LANDCO
CONCIERGE
Q: DO I NEED TO PAY FOR THE RENEWAL FEE?
A: NO
MEMBERSHIP
Q: IF I LOSE MY CARD, HOW DO I GET A NEW CARD?
A: YOU HAVE TO GET YOUR NEW CARD WITH THE LANDCO CONCIERGE.
: NEW MEMBERSHIP CARDS WILL BE PRICED AT P150/CARD
MEMBERSHIP
Q: CAN I TRANSFER/SELL THE RIGHTS TO USE MEMBERSHIP PERKS?
A: NO. MEMBERSHIP IS NON-TRANSFERRABLE AND HAS NO CASH
VALUE
MEMBERSHIP
Q: AT WHAT EVENT WILL THE MEMBERSHIP BE REVOKED/ CANCELLED?
A: THE CLIENT’S MEMBERSHIP MAY BE REVOKED IF :
1. CLIENT IS DELINQUENT WITH HIS PAYMENTS (SALES
CONTRACT, HOA OR OTHER CHARGES)
2. CLIENT IS EXPELLED FROM THE HOA
3. THERE WAS A CHANGE IN DECLARED OWNER/ CLIENT
CEASES TO OWN A UNIT
4. CLIENT MADE ANY MISREPRESENTATION OR FRAUDULENT
USE OF MEMBERSHIP CARD
BOOKING
Q: DO I HAVE TO BOOK EACH TIME OR CAN I JUST WALK IN?
A:
NO BOOKING, NO USAGE!!! CLIENTS NEED TO BOOK
WITH THE CLUB CONCIERGE PRIOR TO USING THE FACILITIES THEY
WANT TO USE
: NO WALK-INS WILL BE ENTERTAINED!!!
BOOKING
Q: IF I NEED TO BOOK AHEAD, HOW MANY DAYS ARE REQUIRED PRIOR
TO MY VISIT?
A: FOR DAY TRIPS, CLIENTS ARE REQUIRED TO BOOK WITH THE
CONCIERGE AT LEAST A DAY PRIOR TO THE PLANNED TRIP.
:FOR BANQUET EVENTS, CLIENTS ARE REQUIRED TO BOOK AT LEAST
2 WEEKS PRIOR TO THE EVENT.
BOOKING
Q: HOW DO I BOOK MY TRIP?
A: MEMBERS SHOULD BOOK THROUGH THE CLUB CONCIERGE VIA
PHONE.
: NO BOOKING, NO USAGE!!!
BOOKING
Q: WHAT IS THE BOOKING SCHEDULE?
A: CLIENTS CAN BOOK THEIR TRIPS AND EVENT WITH THE LANDCO
CONCIERGE FROM 8:30 AM TO 5:30PM, MONDAYS TO FRIDAYS
USAGE
Q: CAN I ENJOY ALL THE PRIVILEGES OF A UNIT/LOT OWNER/CPFI
MEMBER OF THE PARTICIPATING PROJECTS?
A: NO. CLUB MEMBERS ARE JUST GIVEN
SELECTED PROJECT AMENITIES.
ACCESS TO USE THE
USAGE
Q: CAN I ACCESS THE AMENITIES ANYTIME?
A: NO. ACCESS AND/OR USE OF THE FEATURES AND AMENITIES OF THE
RESPECTIVE LANDCO DEVELOPMENT MAY BE RESTRICTED OR
OTHERWISE BE LIMITED ON CERTAIN DATES AND SUBJECT TO THE
AVAILABILITY AND OR CAPACITY OF THE FEATURES OR AMENITIES
: NO BOOKING, NO USAGE!!!
USAGE
Q: IF I FORGET TO BRING MY CARD, WILL I BE ALLOWED TO ENTER
ANOTHER PROJECT ASIDE FROM TRIBECA?
A: NO. NO
MEMBERSHIP CARD, NO ENTRY!
USAGE
Q: CAN THE CLIENT BRING GUESTS WITH HIM/HER?
A: YES. MEMBERS MAY BRING GUESTS PROVIDED THAT GUESTS ARE
SUBJECT TO THE SAME TERMS AND CONDITIONS AND ALL APPLICABLE
RULES AND REGULATIONS OF THE RESPECTIVE LANDCO
DEVELOPMENT.
Q: IF YES, IS THERE A LIMIT WITH THE NUMBER OF GUESTS?
A: YES, DEPENDS ON THE PROJECT’S RULES AND REGULATION.
USAGE
Q: WILL LANDCO BE LIABLE TO ANY MEMBER AS A RESULT OF OR IN
CONJUNCTION WITH THE USE OF CLUB MEMBERSHIP AND MEMBERSHIP
CARD?
A: NO AND NEITHER WILL THE CLUB CONCEIRGE AND PLI BE LIABLE
PAYMENT
Q: WHAT DO I NEED TO PAY FOR EACH PROJECT?
A: EACH PROJECT WILL HAVE ITS OWN RULES AND PRICE LIST FOR THE
USE OF AMENITIES
PAYMENT
Q: ARE MY FEES OWNERS’ RATE OR GUESTS’ RATES?
A: PLAYA CALATAGAN, PLAYA LAIYA, PLAYA AZALEA, TRIBECA AND
AQUARIA WILL OFFER SPECIAL RATES FOR THE MEMBERS. RATES MAY
BE CHANGED/REVISED BASED ON PROJECT’S DISCRETION.
: CLUB PUNTA FUEGO WILL APPLY GUEST RATES/PROMO RATES TO
PRIVILEGE CLUB MEMBERS. RATES MAY BE CHANGED/REVISED BASED
ON CPFI’S DISCRETION.
PAYMENT
Q: HOW DO I PAY? IN ADVANCE? HOW ABOUT USAGE EXPENSES LIKE
FOOD, DO I HAVE TO PAY IN CASH ONLY?
A: FOR DAY TRIPS IN PLAYA CALATAGAN, PLAYA LAIYA, PLAYA AZALEA,
AQUARIA AND TRIBECA, CLIENTS WILL NEED TO PAY IN CASH, ON SITE,
PER USE OF AMENITIES.
: FOR DAY TRIPS AND OVERNIGHT STAY IN CLUB PUNTA FUEGO,
CLIENTS HAVE THE OPTION TO PAY IN CASH OR THRU CREDIT CARD
:FOR BANQUET EVENTS, CLIENT MUST FOLLOW THE PAYMENT
GUIDELINES OF EACH PROJECT
CUSTOMER SERVICE
Q: IF I HAVE CONCERNS OR ISSUES DURING MY VISIT, WHO DO I
REPORT IT TO?
A: FOR ANY CONCERN, PLEASE REPORT IT TO THE LANDCO CONCIERGE
AT 836-5000
REMINDERS:
• LANDCO AND THE CLUB RESERVE THE RIGHT TO REJECT OR
CANCEL MEMBERSHIP IN THE CLUB OF ANY PROPERTY OWNER,
EVEN IF SUCH PROPERTY OWNER IS IN GOOD STANDING
• MEMBERS ARE RESPONSIBLE AT ALL TIMES FOR GOOR
BEHAVIOR AND CONDUCT OF THEIR GUESTS. MEMBERS WILL BE
HELD RESPONSIBLE FOR ANY DAMAGES CAUSED BY THEM OR
THEIR GUESTS
• THE BENEFITS, TERMS AND CONDITIONS OF CLUB MEMBERSHIP
MAY BE AMENDED OR WITHDRAWN AT NY TIME OR FROM TIME TO
TIME WITHOUT PRIOR NOTICE AT THE SOLE DISCRETION OF
LANDCO AND THE CLUB
SPECIAL DEALS
End of Presentation
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