SIA Albany VP PPT Presentation Bob Lunnon With New Website

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Membership and Club

Development

Bob Lunnon

National Vice President

Current Situation - 2014

• 25 Clubs formed in 53 years since 1960

• 3 Clubs in suspension – Newcastle, Illawarra,

Alice Springs

• Now 22 Clubs in 2014

• 5 new Clubs in past 12 years – Capricornia,

Kununurra, Bunbury/Margaret River, Albany,

Southern Gold Coast

• Declining membership, particularly since 2009

Current Situation - 2014

• Peak membership was 1375 in 2001

• Overall membership decline of 310 to 31 July 2014

• Our biggest cities generally reflect the greatest decline

• Net loss of 68 members since December 2012, 76 since December 2013

• Some regional areas have increased membership, particularly WA and NT

BREAKDOWN OF TOTAL MEMBERSHIP BY STATE AT 31 JULY 2014

2

1

5

22

8

1

CLUBS

1

3

1

STATE

ACT

NSW

NT

QLD

SA

TAS

VIC

WA

TOTAL

TOTAL

MEMBERS

16

147

50

363

75

106

94

214

1065

PERCENTAGE

1.5%

14%

4.7%

34%

7%

10%

8.8%

20%

100%

DISTRIBUTION OF CLUBS AND MEMBERS

AT 31 JULY 2014

CLUB

ADELAIDE

ALBANY

ALICE SPRINGS

BRISBANE

BROOME

BUNBURY/MARG RIVER

CAIRNS

CAPRICORNIA

CANBERRA

DARWIN

GOLD COAST

HOBART

ILLAWARRA

KUNUNURRA

LAUNCESTON

MELBOURNE

NEWCASTLE

PERTH

SOUTHERN GOLD COAST

SUNSHINE COAST

SYDNEY CITY

SYDNEY NORTH

SYDNEY SOUTH

TOWNSVILLE

WHITSUNDAYS

2001

31/12/2001

88

N/A

35

88

32

N/A

80

N/A

37

46

85

48

Suspended

47

286

65

41

29

39

157

27

80

N/A

26

20

26

36

91

Suspended

77

N/A

47

122

52

18

42

21

MEMBERSHIP

2012

31/12/2012

2013

31/12/2013

84

24

Suspended

84

87

24

N/A

85

58

15

95

18

21

41

88

73

N/A

53

15

96

18

23

44

88

74

N/A

24

37

94

N/A

78

N/A

47

124

52

18

39

21

2014

31/07/2014

75

25

N/A

79

76

16

91

16

16

50

48

73

N/A

37

84

49

14

22

33

94

N/A

75

35

36

21

1065

TOTAL 1375 1133 1141

Current Situation - 2014

• City Clubs difficulty in retaining/developing new members

• Competitive environment: associations, luncheon clubs, large company indifference (airlines, hotels)

• Some regional Clubs retaining/developing new members

• Different environment, travel and tourism is key industry, smaller company involvement

• We are at a crossroads with overall membership development

Forward Planning Opportunities

2014-2019

• Strategic Plan 2013-2018: Whitsundays 2013

• Club Business and Financial Plans: Cairns 2012

• Membership and Club development

• Regional areas represent better opportunities than cities for both Membership and Club development as

SKAL is unique

• Target regional tourism body cooperation and membership to maximise opportunities

Membership and Club Development Opportunities

Member Classifications – SKAL International By-Laws

March 2014

• Aviation: airlines, airports, IATA

• Maritime: passenger shipping, sea ferries, sea ports

• Inland Waterways: lake/river steamers, yachts, sightseeing operations

• Railways

• Autocar and Coach Companies

• Car Hire Companies

Member Classifications – SKAL International By-Laws

March 2014

• Hotels, Motels, Tourist Accommodation: holiday villages, clubs and camps

• Hotel Chains: tourist apartments, camping sites

• Travel Agents and Tour Operators

• General Sales Agents

• Official Tourist Organisations: tourism ministers, embassies, consulates, government tourism organisations

• Travel Media: publishers, editors, travel writers, TV/radio producers/reporters/broadcasters

Member Classifications – SKAL International By-Laws

March 2014

• Various Tourist Organisations: travel/tourism education, congress/convention centres/organisers,

OTAs/reservations systems, hotel/travel agent/tour operator associations, tourist attractions

• Travel/Tourism Consultancies

• Travel Insurance

• Restaurants, Golf Clubs, Spas

Club Business and Financial Plans 2014-2015

– Situation analysis, including current membership

– New membership development plans and activities; and funding requirements

– Public and media relations strategies and activities

– Goals, objectives and succession planning

– Finance plan including income and expenditure

– New Club development plans and activities; and funding requirements

– Template provided, due 31 October 2014

New Club Development 2014-2019

(Strategic Plan 2013-2018)

• New South Wales

Primary: Possible reinstatement of Newcastle and Illawarra, Coffs

Harbour, Port Macquarie, Gosford/Central Coast, Blue

Mountains, Port Stephens

Secondary: Hunter Valley, Dubbo

• Northern Territory

Primary: Possible reinstatement of Alice Springs

Secondary: Katherine

• Queensland

Primary: Mackay, Outback Queensland, Port Douglas, Noosa

Secondary: Granite Belt

New Club Development 2014-2019

(Strategic Plan 2013-2018)

• South Australia

Primary: Port Augusta, Port Lincoln, Fleurieu Peninsula,

Barossa Valley

Secondary: Whyalla, Glenelg, Mt Gambier, Kangaroo

Island

• Victoria

Primary: Bendigo, Ballarat, Albury/Wodonga, Geelong, Mornington

Peninsula

Secondary: Bairnsdale, Victorian High Country, Great Ocean Road

• Western Australia

Primary: Geraldton

Secondary: Kalgoorlie

Member Retention and Development 2014-2019

(Strategic Plan 2013-2018)

• Position Descriptions for Committee members (Club Statutes)

• Succession planning for Committees

• Membership Development Officer on Committee (1 or 2)

• Welcome/congratulatory letter for all new members with

SKAL information kit

• Use of SKAL signatures in emails wherever possible

• Regional tourism body cooperation and membership

• Jobs Section on Club/SKAL websites (possible sensitivities)

• Quality/quantity and member retention primary focus

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