Modernize Your Intranet
with Oracle WebCenter Portal
Presented by Robert Whiter, Solution Specialist Director for Enterprise 2.0 and
Barry Hiern, Senior Principal Architect, Oracle
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Contents for this session
1.
2.
3.
4.
5.
2
The changing face of Public Sector Collaboration
Rise of Composite Collaboration Apps
Oracle Webcenter Spaces
Examples and case studies.
Summary.
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<Insert Picture Here>
1 – Changing Face of Public Sector
Collaboration
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Trends in online Government
MULTI CHANNEL
CONSISTENCY
SELF SERVICE
MOBILITY
BUDGET PRESURES
PERSONALIZATION
SOCIAL MEDIA
4
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How your citizens expect to reach you?
Choice is a factor, as is time and mobility is on the rise*
Social Media channels
Any time, place & any device
Co-developed personalized connections
At their convenience and not yours
5
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How do your employees expect to work?
People work best when they can see the context
Provide anytime, anywhere access
Offer intuitive tools & complete experiences
Enable them to easily find expertise and knowledge internally
Improve their efficiency and effectiveness
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<Insert Picture Here>
2 – Rise of Composite Applications
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THE OLD WAY – DATA DRIVEN SYSTEMS
COBBLE TOGETHER
HIGH INTEGRATION COSTS
COMPATIBILITY ISSUES
8
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TIME INTENSIVE
RESOURCE INTENSIVE
DOES NOT SCALE
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RATIONALIZE
GOVERNANCE
ENTERPRISE FIT
THE NEW WAY
MULTI-CHANNEL
COLLABORATION
WEBSITES
APPLICATION INTEGRATION
INSTANT MESSAGING
EASY TO USE
PRESENCE
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SOCIAL
MOBILE
MASH-UPS
SOCIAL NETWORKING
SELF-SERVICE
DOCUMENT MANAGEMENT
REAL-TIME
WEB CONFERENCING
PERSONALIZED
9
WIKIS
WEB CONFERENCING
ACTIVITY STREAMS
FILE SHARING
BLOGS
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A New Solution – ORACLE WEBCENTER
• An Internet Grade User Interaction App
10
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1st – Secure Enterprise Collaboration
Stand up safe Collaboration Sites quickly and simply.
• FOR BUSINESS – OOTB Templates for many Collab apps:
– Teaming & discussion Forums
– Project Delivery spaces
– Blog & Wiki spaces
– Document Assembly spaces
– B.I & Analytics spaces
– BPM & eForms spaces
• FOR I.T:
– Customizing templates
– Build new templates
– Add new look / feels (skins)
– Create new app integrations (task flows)
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2nd – Rich Social Media Services
Review and Share Information with your team /peers / partners
• People Connections
• Activity streaming
• Event and content publication
• Comments, links, tagging and affirmations
• White boarding and announcements
• Invitations, recommendations, segmentations, &
suggestions
• Org Chart & Org Viewer
• Profiler (Facebook profile)
• Pervasive message board (Facebook wall)
12
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3nd – Enterprise grade content services
Secure reliable records & documentary data.
• Embedded Oracle Content Server
–
–
–
–
–
Full Feature function Document controls
Records Controls
Web content and rich media publication (WCM)
Folio’s for controlled document assembly
Discussion threads and social media stored as
“document” objects with full version controls
– Explorer/Outlook/Office plugins for in place
editing
13
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4th – Extensive Desktop Integrations
Ensure documentary & collaborative data capture at time of creation.
• Desktop Productivity Services
– MS Office 2003-2010
– Outlook 2003-2010
– Windows Explorer XP-Windows 7
– WebDAV CalDAV
– MS Exchange for E Mail
– MS Lync Server for IM / Presence
14
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5th – Mobility & Composite Apps
Enhance your Intranet/Extranets and bind in your core applications
• OOTB Mobility Clients
– iOS 5.x
– ANDRIOD & others to follow.
• Composite App Deployment Framework with support for:
– Oracle Applications (Using ADF)
– Oracle Fusion Apps (Native)
– JAVA Applications
– .NET Applications
– Portlets & Gadgets
– HTML 5 (pending final spec) and more (ref next session for
more on this)
15
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<Insert Picture Here>
4 – An Example and a Case Study
1. Merging Collaboration and Analytical services
2. Australian Bio Security Intelligence Network
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1 – Merging BI into Collaboration Apps
Collaborative Decision Support Systems for Business Users
Pages
Task Flows / Portlets
1. Business Objectives
1.
Represent Analytical data in broader
business context
2.
Create Reusable BI Services
3.
Use common BI and Content
Metadata Dictionary
4.
Allow users to create BI enabled
Collaborative apps
Data Controls
SQL
CRM
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Web Services
Data Sources
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XML
ERP
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Business Goals and Use Cases
• Provide out-of-box Analytics support in WebCenter Collaborative
Applications, some common Public Sector activities would include:
1.
2.
3.
4.
5.
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Budgetary Submissions
Ministerial briefings
Case Management Applications (Justice, Social Services etc)
Freedom of Information Requests
Policy Submissions and reviews
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Surface fully featured Analytics Dashboard
inside Webcenter Spaces
• Business Users
now have:
• Fully functional BI with:
– Analytics Console
– Expose metrics across
all Spaces, Pages, etc.
– Build publish reports
– Deploy BI access to
Collaborative Apps.
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Deploy Analytic “Task flows” to any
Collaboration Apps
• Collaboration users can now:
– Add individual reports to any given page.
– All reporting will inherit Collaboration context (e.g. All
App or Specific Sub-Space etc).
− BI Admin can now grant report access controls to
Space moderators
• Save report preferences and styles.
20
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•
•
•
•
•
•
•
ABIN Connect – Powered BY Webcenter Spaces
A Public Sector Collaborative Secure Extranet Implementation
Strengthening%
Australia’s%
biosecurity%
capability%
through%
use%
of%
virtual%
collabora2 on%
technologies%
and%
a%
shared%
infrastructure%
plaHorm%
ABIN’s%
Capabili2 es%
ABIN%
Connect%
Search%
and%
Discovery%
Document%
Management%
&%
Storage%
%
Early%
Success%
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Virtual%
Microscopy%
Laboratory%
(VML)%
ABIN Connect – Australian Bio-Security Online
Publically Available ABIN site materials and viewlet’s:
• ABIN has online assets to promote their achievements:
– ABIN “Wild Health” Community Site Demonstration
• http://www.youtube.com/watch?v=1RBTMpWV_e0
– Registering for ABIN services
• http://www.youtube.com/watch?v=YYqlUoW0v9U
• ABIN Connect continues to grow
– Currently available services
• http://abin.org.au/web/capabilities/
– Australian Defense Signals Directorate Certification
• http://abin.org.au/web/capabilities/
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Oracle WebCenter
Broad Range of Use Cases
Internet Sites
• Customer Self-service
• Highly controlled publishing
• Structured content
• Pixel perfect branding
• CRM/Apps Integration
• Personalization
• Multi-channel Access
• Rich Internet Applications
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WebCenter
Intranet/Extranet Portal
• Enterprise portals
• Dept. / Workgroup portals
• Employee Self-service
• Knowledge Management
• Simple workflow
• Enterprise Apps Integration
• Leveraging Social and collaboration
features
• Content Integration
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Social/Team Collaboration
• MySite
• Connection with People
• Communities
• Collaborate on Business objects
• No approvals
• Many authors/Large number
• Unstructured
Oracle WebCenter
Enterprise
Portals
Team Spaces
Dashboards
Composite Apps
Collaborative App.
Multi-Channel
WebCenter
Oracle WebCenter Portal
Oracle WebCenter Services
Oracle WebCenter Content
Integration Infrastructure
Search
Third party
repositories
24
Web Services
CRM
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Adapters
ERP
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Content
Legacy
Applications
Identity
Management
BI
SOA & BPM
Data Sources
WebCenter Portal
Areas of Focus
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
25
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Traditional Intranet Portals
Owns the Page…
Popular because..
• Allowed for User Personalisation &
Assembly of the Page from components
• Gave a single consolidated view of the
linked applications
• Single Point of authentication
• Portlet Context through Parameter
Passing.
Unrelated Tasks
But…
• Required “Deep-Links” to perform
detailed transaction
• No Context Between Application
Transactions
26
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WebCenter : Composite Applications
Bring Portal functionality to the Application
Application now owns the Page,
but..
Sales
• Is Not Monolithic in nature.
• Application is Assembled from
Components.
• Either @ Design Time or @ Run-Time
• “Lego Block” assembly
• Atomic Transactions on application
components are executed in the
context of a single task.
ERP
27
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Manufacturing
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WebCenter : Composite Applications
Single Interface gives an Enterprise Application Mash-Up.
500 units
Call Center
Agent
• Biz Intelligence
• Content Mgmt.
CRM
20 units
Integrate
Apps, Content
SCM
“Mash Up”
related data
Financials
• Compound Application brings the disparate applications together.
• User can see the transaction context across applications, allowing them to focus on the task in hand
28
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WebCenter Portal
Yes! it does Traditional Portals as well…
Focused on the Users…
• Rich Interactive UX
• OOTB Social / Collaborative Tools
• Integration with Content Repository
• Personalised Content
• Community driven Portals & Micro-sites
• Flexible Runtime Framework.
29
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WebCenter Portal
Cross Platform Components – Flexible Application Integration
WebCenter
Portal
Framework
Business
Intelligence
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EPM
WebCenter Portal
Areas of Focus
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
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WebCenter Portal : Spaces
Micro-Sites, Communities & Collaborative Teams
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WebCenter Portal
Social Computing Services
• Announcements
• Worklist
• Discussions
• People Connections
• Blogs
• Activity Graphs
• Tags
• Recent Activities
• Links
• Mail
• Wikis
• Notes
• IM & Presence
• Search
• Documents
• Mashups
• Events
• Analytics
• RSS
• And many more…
100’s of pre-built, customizable portlets for these services
33
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WebCenter Portal
Areas of Focus
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
35
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Web Content Management and Portal
In-context WCM from your WebCenter Application
• WYSIWYG content editing,
controlled permissions & styles
36
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WebCenter Portal
Areas of Focus
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
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Composer & Business Dictionary
Runtime Customization and Mash-Ups
• Create and share mashup apps
• Wizard-driven templates
• Customize & Edit Pages
• Personalise
• Customise Site for All users or Groups
• Integrated Business Dictionary
• Browse and add content from catalogue
of Enterprise & Social services.
• Wire components together
• Extensible architecture
38
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WebCenter Composer
Explicit Application Customization with MDS
Base App
Site Customisations
Individual User Customisations
Capabilities:
Benefits:
•
Common metadata store (MDS)
•
Insulates users from updates and patches
•
Allows for explicit personalisation of content and
services for Site, Users, ++
•
Used throughout Oracle stack – business processes,
business intelligence and applications
•
Stored as layers on top of base application
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Oracle WebCenter Personalisation Service
Implicit Personalisation
Properties
and
Profiles
Conductor
Apps
Personalization
Scenario
Content
• REST
Services
Provider
SPI
• EL
• API
Activity
Graph
Scenarios
Custom
Providers
• Personalisation Service
– Dynamic personalisation of the User Experience
– Execute Business Logic to determine the
required personalisation for a given user.
– Provide targeted content in Web Applications,
Portals and Sites
• Content
• Behaviour
• Look & Feel (Structure, Colour-Scheme)
40
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WebCenter Portal
Areas of Focus
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
41
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Search and Discovery
Give Users access to required information quickly by…
• Guiding Users directly to content through Dynamic Content Driven Navigation
•
E.g. A Dynamic Menus of all available Policy Documents
• Allowing for both Real-Time, Federated Search and Secured Crawling of repositories
• Pro-actively pushing of new content through Activity Streams and Subscriptions
• Making Recommendations, based on the similarity of Content or even Those who accessed it.
• Dynamically Pushing content based on Business Rules
Menus and Navigations
Search
Activity Streams
Personalization Platform
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Recommendations
WebCenter Portal
Areas of Focus
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
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WebCenter Portal Framework
Multi-Channel : Mobile Devices
• Build once, and deploy to multiple mobile platforms
• Supports both mobile browser and on-device applications
• Deliver a mobile-optimized user experience
• Mobile-enable
– Enterprise applications
– Collaborative Applications
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WebCenter Portal : Spaces
iPhone App – OOTB Mobile collaboration
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<Insert Picture Here>
Oracle WebCenter Portal
Legacy Portal Migration Options
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New/Replacement Portlet Development
Co-Existence Approach
• Build new taskflows
and deploy to WCP
• Utilize Web Services
for Remote Portlets
(WSRP) and/or
Pagelet Producer to
syndicate into existing
portal
47
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Legacy Portlet Integration
• Recreate user
experiences within
WCP
• 100% reuse of WCP
portlets in new UI
• Consume any shortlife legacy portal
portlets via WSRP
and/or Pagelet
Producer
48
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Fully Migrated
 Protect development
investment
 Ramp-up your
WebCenter Portal /
ADF skillsets
 Inject new
functionality /
capabilities into your
legacy portal with
virtually no risk
49
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WebCenter Portal 11g & Oracle Portal 11g
Sharing Components
Federated Portal Adapter
Build & Maintain with Ease
Self-Service Content
Pub
Instant Portal
Portlet
Repository
Security
WebCenter Portal Applications
& WebCenter Spaces
Oracle WebCenter
Oracle Portal
Omniportlet
ADF Portlets
WSRP Portlets
Consume
JSF Portlet Bridge
Portlet Developer Kit
WSRP & JPDK
J2EE & PL/SQL
WebCenter Services
WSRP/Ensemble
(Discussions, Wikis/Blogs, Document
Library, Mail, Worklist, Recent Activity,
RSS )
WS API/Taskflow
WebCenter Spaces
Metadata & Content Repository
Oracle Portal/Files Systems
JCR Content Adapter
(Oracle Portal
Repository)
DocLib
Oracle UCM
Documentum
JSR 170 or JCR Content Adapter
(Extra License for 3rd Party Content Providers)
Microsoft Sharepoint
Lotus Notes
Content Repositories
ID Management (OSSO or OAM)
50
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DocLib
WebCenter Portal
Why?
Portals &
Composite
Applications
Multi-Channel
Content
Management
Personalisation
&
Mash-Ups
Search &
Discovery
Teams &
Social
Computing
51
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Why WebCenter Portal?
Summary
For Information Workers
• Place information and services in context
For IT / Developers
•
• J2EE, Portal, Content Integration, SOA
• Foster task focused user interaction
• Empower the business user in context
•
Easy to integrate into existing infrastructure
• Hot Pluggable CMS, Web2.0, Security, App
Server / DB Infrastructure, Search and
Collaboration
• Tailor applications as business evolves
• Integrated Social Computing
• Allow users to collaborate in context
Fully Standards-based
•
Single paradigm to build all UIs
• No difference between Portals and Web
Applications UI
• Simplify the user experience.
• Rich AJAX based UI
•
Extensible
•
Reduced Development time
• Work anywhere
• Multi-Channel / Multi-Device
• Out-of-box Web 2.0 service Components
52
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Q&A
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Plug & Play Security Infrastructure
• Security infrastructure knowledge is abstracted away
from the application
• Application takes advantage of the Security Manager
configured in the J2EE Container
• OOTB support for these
security infrastructures:
JAZN-LDAP
– File-based
– LDAP directory servers
• OID
• Active Directory
• 3rd party LDAP
JAZN-XML
LDAP
SSO
J2EE
Container
HTTP
Enterprise
LDAP
Directory
Container
Managed
SSO
– Oracle Access Manager
• Oracle Virtual Directory
OID
AD
OpenLDAP
OOTB LDAP Support
56
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Oracle
Access
Manager
Oracle Virtual
Directory