Running head: THE ROLE OF THE ENTEPRISE ARCHITECT M3 EA Research Paper – The Role of the Enterprise Architect Quincy Nolly George Washington University 1 THE ROLE OF THE ENTEPRISE ARCHITECT Abstract Enterprise Architecture emerged in the 1980s as a methodology to integrate business strategy with emerging technology systems across large, complex global business enterprises. The original framework, proposed and promoted by John Zachman has been expanded into at least five unique Enterprise Architecture frameworks. As a result several businesses, non-profit entities, and large parts of the United States federal government apply some component of the methodology used to improve business process. What is the role of the Enterprise Architect and where did the history begin? This brief paper will discuss the foundation of the Enterprise Architect theory and present general information about the problems an Enterprise Architecture implementation can solve. Keywords: Enterprise Architecture Framework, Technology, Organization 2 THE ROLE OF THE ENTEPRISE ARCHITECT 3 M3 EA Research Paper – The Role of the Enterprise Architect The role of Enterprise Architecture (EA) to businesses and organizations is to provide logical capabilities that combine business strategy and practices with technology. When organizations (the term will be used to associate businesses, educational institutions, government agencies, and the non-profit sector) decide to apply EA to its operating model, a decision has been made to at least attempt the alignment of business outcomes with efficiencies gained by effective and agile technological information systems. Establishing an EA practice can solve many of the most common problems facing organizations. These common challenges can be grouped into the following categories adapted by an evaluation of the work by Saha (2009) Chapter 1 and by the work by Gil-Garcia & Pardo (2005): (1) Challenges from Information and Data: How can organizations solve their issues of data quality, data inaccuracy, data inconsistency, and data incompleteness? (2) Challenges from Information Technology: What will organizations do with legacy information management systems that might become obsolete soon? Also, how will can organizations solve their issues of multiple systems that might be incompatible, are extremely complex, and require outdated resources to maintain usefulness? (3) Challenges from Executive Management and other Organizational Issues: Perhaps the most challenging issue to solve is the alignment of organizational goals to Information Technology (IT) projects. Many organizations are global in scale and numerous issues are subject to understanding logistics, internal conflicts, and regional differences. THE ROLE OF THE ENTEPRISE ARCHITECT 4 (4) Challenges from Restrictive Laws and Regulatory Compliance: While all organizations are subject to local, state, and federal compliance to laws, perhaps those organizations focused on government operations and the military are presented with additional and unique challenges from numerous checks and balances that range from budgetary approvals, to operations, and to human resources. (5) Challenges that are Institutional and Environmental: What will organizations do to maintain security and privacy of sensitive information through the improvements gained by modernizing IT systems? How will the organization maintain oversight or coordinate IT challenges adequately? An early conclusion can be drawn that EA is critical for many organizations, especially large, complex, and global. An EA can solve a range of problems as identified above for organizations such as the United States Government, large and complex multi-national corporations such as Apple or Amazon.com, Inc. EA even applies to what many believe might be local institution, but when investigated closely, are actually highly complex organizations such as Harvard University. What are the most probable options available for organizations to assist in solving for the challenges that an EA program is presented with? Gil-Garcia & Pardo (2005) identifies a set of key success strategies for organizations and an EA that corresponds to each of the above challenges: (1) Key Success Strategies for Information and Data: a. Prepare an overall strategy plan; obtain continual feedback from vendors and partners; and implement a quality and compliance assurance program. (2) Key Success Strategies for Information Technology: THE ROLE OF THE ENTEPRISE ARCHITECT 5 a. Ensure technology deployment projects have acceptance from users, and are deployed with evidence of scenario testing. (3) Key Success Strategies for Executive Management and other Organizational Issues: a. Ensure IT staff has proper skill and experience with a senior leader who is a respected IT leader that has both technical and social skills. b. Prepare realistic and clear goals and objectives for each IT project. (4) Key Success Strategies for Restrictive Laws and Regulatory Compliance: a. Prepare a set of IT policies and standards that comply with regional regulatory mandates (5) Key Success Strategies for Institutional and Environmental Issues: a. Establish and maintain organization executive level leadership / sponsorship. Consider strategic outsourcing when necessary and developing partnerships using strategic relationships. The full potential of an EA within an organization will be achieved with the complete integration of business goals and objectives with technology systems. An EA can establish several initiatives, beginning with the evaluation of the organization today (known as the current state) and describing the ideal organization of “tomorrow’ (known as the future state). A gap will natural emerge that will form the foundation of activities to complete so that the organization can transition to its ideal enterprise. The role of EA that participates in this natural gap analysis or roadmap will be able to focus an executive committee on how IT can reshape the enterprise and begin to use IT for strategic innovation, not simply for administrative record-keeping and helpdesk activities. THE ROLE OF THE ENTEPRISE ARCHITECT 6 Enterprise Architecture Beginnings and Framework The foundation for the theory of Enterprise Architecture has its beginnings in understanding the value of observing the interrelationships between organizations, data, processes, and technology (Reese, 2010). Observation of these relationships date back to the early 1980s when computer code and language was used to improve enterprise data modelling, which led to the development of applications that described components of a business system to the ecosystem of an organization. The entity that owns the trademark for UNIX, which is an operating system for IT servers and workstations used across many organization, is known The Open Group and has within the last few years focused on EA and related topics such as Service Oriented Architecture, Business Architecture, Cloud Computing, Security/Identify Management, and other topics. The Open Group created a framework for EA called The Open Group Architecture Framework (TOGAF) and is a broad methodology that applies to EA. TOGAF works from an understanding that there are four types of architecture, which are subsets of EA (Saha, 2009): Business Architecture: defines business strategies, governance organization and business processes. Data/Information Architecture: describes an organizations’ data assets and data management resources. Applications (systems) Architecture: describes the blueprint for deployment of individual application systems and the relationship to core business processes of an organization. Information technology (IT) Architecture: describes the software which supports applications in their effort to improve an organization core business processes. THE ROLE OF THE ENTEPRISE ARCHITECT 7 The TOGAF is an adaptation of the Zachman Framework. In 1992 John Zachman introduced a framework for what was called information system architecture, which provided a taxonomy that brought the concepts describing the real world to the concepts that described an information system and implementation (Sowa & Zachman, 1992). The framework originated by Zachman had five characteristics: 1. Scope: Contained the executive summary which described the scope of the system, what it might cost, and how it will perform. 2. Enterprise Business: Contains the design of an organization and shows the various entities and process, along with how they interact. 3. System Model: Determines the data elements and functions that represent an organization entities and processes. 4. Technology Model: Determines the plans which will correspond to the information system and the details of programming languages, operating systems, and other tools needed for implementation. 5. Components: Contains the ‘blueprints’ for software developers to configure applications without being concerned about the overall context or structure of the system. Through time, the Zachman five characteristic framework has been expanded, first by adding the English question words what, how, and where then later by adding the additional question words of who, when, and why (Sowa & Zachman, 1992). These six word questions for each of the five characteristics creates a 5 x 6 matrix which translates into over thirty (30) different perspectives on an information system to look something similar to Figure 1. THE ROLE OF THE ENTEPRISE ARCHITECT 8 Figure 1: Zachman Framework in a 5x6 Matrix Reference: Sowa, J. F., & Zachman, J. A. (1992). Extending and formalizing the framework for information systems architecture. IBM Systems Journal, 31(3), 590. Retrieved from http://proxygw.wrlc.org When the framework described in Sowa & Zachman (1992) began to receive considerable attention, Zachman followed up with additional thought contribution by expanding information systems architecture into a descriptive framework based on disciplines very different from and independent of information systems. This was necessary to provide clarity of professional communication (Zachman, 1999). Zachman continued creating more explicit definitions of each of the architectural representations to his framework. More recently, there are multiple frameworks describing Enterprise Architecture and as of 2010, at least five could be understood and compared. These five are composed of (1) Zachman Framework; (2) The Open Group Architecture Framework (TOGAF); (3) the Federal Enterprise Architecture; (4) the Gartner Enterprise Architecture Framework; (5) a proposed business-IT alignment framework (BIAF). THE ROLE OF THE ENTEPRISE ARCHITECT 9 Enterprise Architecture Conclusion Enterprise Architecture is established as the business tool for the systematic, holistic planning and decision making for the evolution and operations of an organization’s business and IT systems. Within IT circles, EA has gained tremendous attention and the value proposition for executive leadership is emerging. Business and IT alignment is an important challenge but applying the concepts of Enterprise Architecture to organizations can result into cost consolidations and entity-wide improvements. THE ROLE OF THE ENTEPRISE ARCHITECT 10 References de Vries, M. (2010). A framework for understanding and comparing enterprise architecture models. Management Dynamics, 19(2), 17-29. Retrieved from http://proxygw.wrlc.org/login?url=https://search-proquestcom.proxygw.wrlc.org/docview/863259570?accountid=11243 Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly, 22(2), 187-216. doi:10.1016/j.giq.2005.02.001 Reese, R. J. (2010). Troux enterprise architecture solutions : driving business value through strategic it alignment. Retrieved from https://ebookcentral.proquest.com Saha, P. (Ed.). (2009). Advances in government enterprise architecture. Retrieved from https://ebookcentral.proquest.com Shah, H., & El Kourdi, M. (2007). Frameworks for enterprise architecture. IT Professional Magazine, 9(5), 36-41. doi:http://dx.doi.org.proxygw.wrlc.org/10.1109/MITP.2007.86 Sowa, J. F., & Zachman, J. A. (1992). Extending and formalizing the framework for information systems architecture. IBM Systems Journal, 31(3), 590. Retrieved from http://proxygw.wrlc.org/login?url=https://search-proquestcom.proxygw.wrlc.org/docview/222415143?accountid=11243 Zachman, J. A. (1999). A framework for information systems architecture. IBM Systems Journal, 38(2), 454-470. Retrieved from http://proxygw.wrlc.org/login?url=https://searchproquest-com.proxygw.wrlc.org/docview/222422073?accountid=11243
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