Wuudbreak (WB) Operates & owns several holiday parks in Norrland Market Holiday Types Holiday Types News Articles News Article Wuudbreak Features & Facilities Features & Facilities Norrland’s holiday market “Holiday” definition Leisure trip Min. 1 night away from home Norrland’s population Spends heavily on leisure People took 4 holidays on avg. in ‘25 2.3 domestic holidays 1.7 foreign holidays Families with children take more 6.3 in families with all children over 5 3.9 Norrland vs 2.4 foreign Climate & Weather Temperate climate Changeable weather Attractive climates in other countries Inbound tourism in Norrland Unpopular for foreign tourists Beach Holidays Many take 1 foreign beach holiday + additional holidays in Norrland Foreign beach holidays 2 week stay in a hotel near beach Cater to adults only or families Warm weather & attractive scenery Need to fly out of Norrland Domestic beach holidays Norrland has several coastlines Attracts domestic tourists Short breaks up to 1 week Attraction Children - beaches Adults - scenery & restaurants Caravan parks Located by sea / peaceful countryside with attractive views Accomdn in static caravans or similar build Cater to adults & families Meals Caravans have kitchens Parks have on-site restaurants Entertainment Children’s entertain. during day Live entertain. in evening for adults Less expensive holidays Popular among domestic tourists Rarely attract foreign visitors Is it safe to play in the woods? No large predators in Norrland Wild animals in Norr. are unlikely to attack unless threatened by humans Tree Surgeons Experts in tree care & maintenance Ensure tree health, appearance & safety Tasks Prune overgrown branches Improve appearance & reduce injury risk Fell unstable / overgrown trees Specialist skills & equipment needed Transplant trees used by commercial growers Business Owns & operates 9 holiday parks in Norr. Upmarket activity holidays Wide range of pursuits For adults & children Only provider of this style of holiday in Norrland Park settings Wooded area (many trees) Adjacent to a lake Encourage guests to be on site during the whole stay Guests spend on accom., meals, snacks, activities Guest satisfaction Excellent reputation: Relaxing & enjoyable breaks Pricing: VFM year-round Good or excellent rating: 96% Annual occupancy: 94% Repeat visitors: 71% Feedback collection Guest survey upon check-out Accomm, facilities, quality of service Combined to an aggregate score Repeat booking data maintained Past & Present 33 yr. history Alternative to traditional types of holiday Facilities intended to suit guests of all ages: Children to elderly WB park holidays are: Expensive Offers VFM Central Area management Reception, Food court & Performance areas CCTV Monitors indoor & outdoor areas of Monitor safety of guests Links to occupancy tracking SW Manage overcrowding Staff retasked where needed Staffing 100s of employee per park Many long-serving Low staff turnover Many perform skilled tasks Forestry mgt Wildlife conservation Indoor/outdoor guest activities Most are trained first aiders Most hold job-related qualifications WB prides itself in training employees Park guides Responsible for park safety & security Patrol natural habitats Ensure guests do not disturb wildlife Guide guests on observing wildlife Safety training for boating/cycling/walking Cleaners Deep-clean apartments Clean & tidy footpaths & public spaces Litter creates tripping hazards & harm wildlife Vannpark - Competitor Owns, operates 11 caravan parks All located on Norr.’s coastal sites Most guests book week-long breaks Restaurants serve meals Caravans have self-catering facilities Features & Facilities Charges Paid via WB’s web when booking Full payment required Accomm. charge includes: Walking/cycling with own bicycle Swimming pool use Children’s indoor play facilities Additional charges on-site for: Bicycle rental Guided walks/cycle tours Boating Adult indoor sports Wristbands Issued to guests during check-in Used for identification & payments Can top up funds from bank card Balance refunded during check-out Itemised statement issued during c/out Other pymnt. methods: Not accepted Guest stay pattern Most remain on-site, the entire stay WB captures most of their spending Stay duration Need to book 1 of the 3 options: 3 nights: Fri to Mon 4 nights: Mon to Fri 7 nights (rarely booked) City breaks Sightseeing & entertainment in large cities Theatres, museums, historical buildings Popular with domestic tourists Weekend trips Attract adults rather than families Travel convenience Express trains connect major cities Popular with foreign tourists Some visit several cities Couples hotels Exclusively for older adults High-standard furnished rooms All meals provided Theatres for entertainment Mainly target domestic tourists Short stays: 1 night to 1 week Features & Facilities Features & Facilities Installation Location Parks located within a large forest Central area of forest cleared for accommodn. & amenities Forest trails encourage exploration Aim: create a relaxed env. for all guests 15 kms from nearest town/city 20-min drive from motorway junction Wildlife Different species of animals Wildlife specialists monitor health & diversity of wildlife Guests can observe wildlife in thier natural habitats but: Must avoid disturbing wildlife Footpaths designed to avoid disturbance Each park has a large lake Wide range of natural habitats Rowing, sailing & canoeing Buoys protect nesting sites Motorboats: Prohibited Lake swimming: Prohibited Accommodation Clean, modern & high-std. apartments Designed to maximise lake/forest views Blocks within 10-min walk of central area Studios: for up to 2 guests 4-bedroom aparts. for up to 8 Premium aparts. have private balconies Catering Food court in central area of parks Franchised stalls from major vendors Apartment has fridge-freezer & cooker Supermarkets Each park has a small supermarket Owned & opearted by WB Outdoor activities Designed for all ages Swimming pool in central area Trails for walking & mountain biking For individual, family, group use Staff-led groups for exploration Buggy tours Driven by park guides Buggies are battery-powered Guest cars not permitted Safety & environ. reasons Sufficient parking available Indoor activities Usable regardless of outside weather For Children: play facilities For Adults: indoor sports Forestry Commercial forestry Conifers grown (needle-like leaves) Grow relatively fast Retain foliage all year Natural/Sustainable forests Variety of trees (conifers & broadleaves) Limits spread of pests & diseases in forest Habitats for variety of birds & animals Broadleaves grow slow & shed leaves in autumn Less attractive for commercial purpose Env. campaigners complain Planting trees of same species damages environment: Forests lack biodiversity Harmful to plant life & wildlife Measuring biodiversity in an area: Species count Ecosystem diversity (types of habitat) Features & Facilities Departments Booking System Booking only via the WB website Full payment required upon booking Price based on: Size of apartment Grade of apartment Premium: balcony & lake view Standard: same as Premium. No balcony. & lake Value: smaller & far from centre Timing of stay Popular periods: higher price Availability Few vacancies: higher price Food Courts Open 7.00am - 9.00pm Popular franchised restaurants Combine F/C meals + self-prepared Franchise arrangements: Principals are independent Principals employ restaurant staff WB is NOT the employer Rest. revenue belongs to principal WB’s income Rent Charge for facilities, e.g. cleaning & maintenance Electricity charges Non-compete WB cannot operate franchised restaurants Sustainable hotel stays Daily room cleaning is less common Current approach: deep clean after each stay Reason: sustainability Less cleaning: lower water & electricity use Most guests are happy with this Some suspicious Real intention: cost-saving? Fully inclusive spa holidays Becoming popular in Norrland Full board + free leisure activities Many extend offering to spa breaks Facials, massages & saunas Board Composition 5 EDs & 4 NEDs No dedicated IT director Ops & Sustainability: 1 director Finance & Legal: 1 director Business Model Sustainability Report Sustainability Report Defining Value: Create attractive & peaceful locations where guests can relax & enjoy Parks designed to offer sustainable holiday experiences Governance Board Close attention to sustainability of Group Ops. Sustainability is an agenda item of all Board meetings Park Operation Director Responsible for strategic mgt. of forestry & wildlife preservation Risk Management Snr. Management Team at each park Meets regularly to discuss sustainability matters Park Guides Assist guests explore the park on foot, bicycle, buggies. Enforce rules relating to guests’ behaviour Submit reports on instances of breach Report issues relating to Damage to trees Decreases in wildlife nos. Creating Value: Careful mgt. of parks to ensure sustainable holidays Guests can explore natural beauty in Norr. Flexible catering options thru Kitchen facilities in all accomm. Fast-food in the food courts Delivering Value: Holidays designed to meet needs of guests of all ages Includes a range of activities Suited to all ages & mobility Capturing Residual Value: WB is a profitable business Revenues maximised via careful pricing Pricing reflects demand in relation to time Results in high occupancy rates Costs are managed carefully Restricting bookings to 3/4night breaks Significant efficiencies in managing staff www.studyattcs.com Strategy Business depends on ability to observe & engage with nature Parks designed & operated so guests enjoy outdoors without damaging plants or disturbing wildlife Accomm. is designed to be Env. friendly Well insulated to minimize energy use Aparts. deep cleaned before checkin No further cleaning during stay Guests need to reuse towels during stay Reduces consumption of cleaning products & energy Metrics Committed to reducing carbon emissions Achieved several major sustainability goals All electricity purchased from renewable sources All vehicles battery powered & recharged using renewable sources Carbon Emissions Per Sleeper Night Past 10 yrs: reduced from 9.8 kgCO2e to 5.6 Target: reduce to 5.2 kgCO2e by 2030 Financials As of 30.09.2026 GP Margin: 71.3% OP Margin: 43.6% NP Margin: 27.7% ROCE: 12.2% Current Ratio: 0.29:1 Acid Test: 0.27:1 Cash Ratio: 0.23:1 Inventory Days: 9.4 days Receivable Days: 7.7 days Payable Days: 504.3 days CCC: (487.2) days Gearing: 33.3% Interest Cover: 6:1 Dividend Payout: 31.1%
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