Fundamentals of Management
Tenth Edition
Chapter 3
Integrative
Managerial
Issues
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Learning Objectives
3.1 Explain globalization and its impact on organizations.
3.2 Discuss how society’s expectations are influencing
managers and organizations.
3.3 Discuss the factors that lead to ethical and unethical
behavior in organizations.
3.4 Describe how the workforce is changing and its impact
on the way organizations are managed.
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Learning Objectives 3.1
Explain globalization and its impact on organizations.
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Globalization and Its Impact
Global village:
• a boundaryless world where goods and services are
produced and marketed worldwide.
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What Does It Mean to Be "Global"?
• Exchanging goods and services with consumers in other
countries.
• Using managerial and employee talent from other
countries.
• Using financial sources and resources outside home
country.
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How Do Organizations Go Global?
Exhibit 3-1 How Organizations Go Global
Source: Robbins, Stephen P., Coulter, Mary, Management, 13th Ed., © 2016, p. 106. Reprinted and
electronically reproduced by permission of Pearson Education, Inc., New York, NY
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Types of Global Organizations
MNC (multinational corporation)
• Multidomestic corporation
• Transnational organization
• Global corporation
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Managing in a Global Organization
A person with a parochial attitude cannot succeed in
today’s world.
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Globe Findings
Global Leadership and Organizational Behavior
Effectiveness (GLOBE)
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Globe: Dimensions of Cultural
Difference
• Assertiveness
• Individualism/Collectivism
• Future orientation
• In-group collectivism
• Gender differentiation
• Performance orientation
• Uncertainty avoidance
• Humane orientation
• Power distance
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Learning Objectives 3.2
Discuss how society’s expectations are influencing
managers and organizations.
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Social Responsibility
• Corporate social responsibility (CSR)
• Social obligations
• Social responsiveness
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Does Social Involvement Affect
Economic Performance?
• Positive?
• Negative?
• Neutral?
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What Is Sustainability….Walmart
Being green at the world’s largest retailer
• $482.2 billion in revenues
• 2.2 million employees
• 11,400 + stores
Sustainability goal:
Remove 20 million metric tons of greenhouse gas emissions
from supply chains—the equivalent of removing more than
3.8 million cars from the road for a year.
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Sustainability
Sustainability:
• a company’s ability to achieve its business goals and
increase long-term shareholder value by integrating
economic, environmental, and social opportunities into its
business strategies.
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Learning Objectives 3.3
Discuss the factors that lead to ethical and unethical
behavior in organizations.
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Ethical Behavior
Ethics:
• a set of rules or principles that defines right and wrong
conduct
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Different Views of Ethics
• Utilitarian view of ethics
• Rights view of ethics
• Theory of justice view of ethics
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What Determines Ethical Behavior?
• Morality
• Values
• Personality
• Experience
• Organization’s culture
• Issue being faced
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Encouraging Ethical Behavior
• Code of ethics
• Ethical leadership
• Ethics training
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Exhibit 3-3 Being an Ethical Leader
• Be a good role model by being ethical and honest.
• Tell the truth always.
• Don’t hide or manipulate information.
• Be willing to admit your failures.
• Share your personal values by regularly communicating
them to employees.
• Stress the organization’s or team’s important shared
values.
• Use the reward system to hold everyone accountable to
the values.
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Ethics Training
Can ethics be taught?
• Critics: value systems learned in youth.
• Proponents: values can be learned and ethical problem
solving increases ethical behavior, moral development,
awareness.
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Learning Objectives 3.4
Describe how the workforce is changing and its impact on
the way organizations are managed.
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Workplace Diversity
• The ways in which people in an organization are both
different from and similar to one another.
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Types of Workplace Diversity
Exhibit 3-4 Types of Diversity Found in Workplaces
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Adapting to a Changing Workforce
• Work-life balance programs
• Contingent workforce
• Generational differences
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Copyright
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