MALATHY R
Walmart | Ex-SAP | Technical Program Manager
+ 918123897417
malathyr1989@gmail.com
Malathy’s Profile
Distinguished Technical Program Manager with over 14 years of experience driving complex program delivery and crossfunctional collaboration. Spearheaded initiatives that led to a 20% improvement in operational efficiency and a 25% uplift in
overall business performance. Renowned for building strong, collaborative team environments—reflected in a 30% increase
in client satisfaction. Passionate about contributing leadership and strategic insight to organizations focused on innovation and
growth through diversity. Brings deep domain expertise across E-commerce, Returns, Manufacturing, SAP ERP, S/4HANA,
SAP Business Objects, Master Data Services, Transportation Resource Planning, SAP Ganges, and customer co-innovation
programs.
SKILLS
Program Management: Agile Methodologies, Lean Management, Risk Management, Portfolio Planning, Change
management, Stakeholder management, Problem solving, Negotiation, Conflict resolution, Resource Planning, Budget
Management, and Vendor Management, Operations.
Technical Skills: Java, JavaScript, HTML5, CSS, SQL, JQL, REST Web services, JSON
Architectural Design: Microservices, API Design, CI/CD Pipelines, Serverless Architecture, Scalability
Quality/ Planning Framework &Tools: TDD, BDD, Automation framework, Selenium, LoadRunner, JIRA, Microsoft
Project
DevOps Tools: Azure DevOps, Git, GitHub, CI/CD, Jenkins
Analytics & Tools: Google Analytics, Tableau, Power BI, SharePoint, Confluence, ServiceNow, Canva, Adobe.
PROFESSIONAL EXPERIENCE
Staff Technical Program Management
BENGALURU, INDIA | AUG 2020 – PRESENT
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Spearhead the planning and execution of an E-commerce returns & manufacturing portfolios, overseeing end-to-end
connectivity, business application integration, and
Built strong stakeholder relationships at Walmart, ensuring alignment on roles and responsibilities, improving
stakeholder satisfaction by 50% and enhancing team coordination.
Delivered horizontal initiatives that resulted in net savings of ~$10M in e-commerce returns application with
improved 95+% completion rate within a year, despite resource constraints.
Resolved critical dependencies and mitigated risks, reducing project completion time by 20%. Contributed to code
and design reviews to ensure high-quality software delivery.
Utilized GenAI to reduce project delays by 30%, ensuring timely delivery and successful outcomes.
Enhanced cross-departmental communication by 40%, fostering collaboration among architects, engineers, and
business leaders.
Generated real-time program performance insights by creating interactive reports with Tableau; enabled stakeholders
to make data-driven decisions, resulting in a 20% increase in customer satisfaction and a 10% boost in program
engagement.
Established best practices that decreased incident count by 30%, enhancing operational efficiency across various
portfolios.
Directed cross-functional cloud cost initiatives by integrating strategic planning with real-time monitoring,
uncovering inefficiencies and driving a 15% reduction in infrastructure spend, resulting in significant cost savings
and improved budget predictability across engineering teams.
Developed real-time performance dashboards using Confluence and ServiceNow, enabling proactive SLA tracking
and data-driven decisions—resulting in a 20% rise in business satisfaction and a 30% boost in program engagement.
Domain(s): Supply chain, E-commerce, Returns, Manufacturing, S4 HANA Migration
Development Project Manager & Senior Quality Specialist
BENGALURU, INDIA | MAY 2011 – JUL 2020
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Led end-to-end program management —from conceptualization and design to rollout and delivery—of applications
within the SAP Digital Manufacturing domain, adhering to Agile methodologies.
Led 14+ global Scrum teams across diverse domains, successfully delivering projects aligned with Agile Scrum
Core Values. Oversaw product enhancement, development, support, and maintenance, consistently meeting time,
budget, and quality expectations.
Demonstrated expertise in defining governance models, implementing quality control measures, and establishing
robust tracking mechanisms to drive continuous process improvement and set high service delivery standards.
Skilled in building and maintaining strong relationships with key clients and stakeholders, ensuring product
solutions are aligned with their evolving business needs.
Delivered both technical and strategic solutions by leading cross-functional teams, conducting profitability analysis,
driving change initiatives, and boosting organizational performance through innovation and strategic insight.
Led threat modelling and security audits, managed static scans (Fortify, Checkmarx, Whitesource), and drove
mitigation planning and secure SDLC practices to enhance product resilience and team security awareness.
Directed QA initiatives, defining test strategies, mentoring teams, and implementing automation (Android,
Selenium, QTP, SOAP UI) to enhance testing efficiency, performance, and data integrity while ensuring high
product quality and cross-functional alignment.
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Domain(s): S/4 HANA, IOT, Digital Manufacturing, S4 Intelligent Asset Management, Digital Supply Chain Cloud.
CERTIFICATIONS
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Certified Scrum Product Owner (CSPO) from Scrum Alliance
Professional Scrum Master I(PSM I) from Scrum.org
Certified SAFe 5 Agilist
EDT White Belt Certification: Leader(Engineering the Digital Transformation)
ISTQB Foundational Level Certificate in Software Testing
CISCO CCNA Exploration Certificate
SAP Security Expert Curriculum
UX Basics Workshop (SAP)
EDUCATION
B.E (COMPUTER SCIENCE & ENGINEERING)
Vel Tech High Tech Engineering College, Chennai