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Contents Preface xxi About the Authors xxv Part I Chapter 1 Supply Chain Management: An Overview 3 Supply Chain Profile: SAB Distribution: The Next Chapter 4 1-1 Introduction 5 1-2 Shaping the Supply Chains of the Twenty-First Century: Evolution and Change 6 1-2a Globalization 7 1-2b Technology 9 1-2c Organizational Consolidation and Power Shifts 9 1-2d The Empowered Consumer 10 1-2e Government Policy and Regulation 10 On the Line: Changing Times for Drugs 11 1-2f Sustainability 12 1-3 Supply Chains: Development and Shaping for the ­Twenty-First Century 13 1-3a Development of the Concept 13 1-4 Major Supply Chain Issues 18 1-4a Supply Chain Networks 19 1-4b Complexity 19 1-4c Inventory Deployment 19 1-4d Information 19 1-4e Cost and Value 20 1-4f Organizational Relationships 20 1-4g Performance Measurement 20 1-4h Technology 21 1-4i Transportation Management 21 1-4j Supply Chain Security 21 1-4k Talent Management 22 Summary 22 Study Questions 23 Case 1.1: Lehigh Valley Transport and Logistics Service (LVTLS) 24 Case 1.2: Central Transport, Inc. 25 vii Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. viii Contents Chapter 2 Global Dimensions of Supply Chains 27 Supply Chain Profile: The Impact of Changing Weather Patterns 28 2-1 Introduction 28 2-2 Rationale for Global Trade and Commerce 29 2-3 Contributing Factors for Global Commerce and Supply Chain Flows 30 2-3a Global Demographics 30 2-3b Land and Resources 34 On the Line: Economic Growth and the Birth Rate 35 2-3c Technology and Information 35 2-4 Global Supply Chain Flows 36 2-5 Supply Chains in a Global Economy 39 On the Line: How Customer Experience Is Driving Supply 40 2-6 Global Markets and Strategy 41 2-7 Supply Chain Security: A Balancing Act 43 2-8 Ports 44 2-9 North American Free Trade Agreement 45 Summary 45 Study Questions 46 Case 2.1: Red Fish–Blue Fish, LLP 47 Case 2.2: Nike, Inc. Global Supply Chain Strategy 49 Chain ­Innovation Chapter 3 Role of Logistics in Supply Chains 51 Supply Chain Profile: Girl Scouts Know Logistics 52 3-1 Introduction 52 3-2 What Is Logistics? 54 3-3 Value-Added Roles of Logistics 56 3-3a Form Utility 56 3-3b Place Utility and Time Utility 56 On the Line: Age of the Drone: Good News or Bad News??? 57 3-3c Quantity Utility 58 3-3d Possession Utility 59 3-4 Logistics Activities 59 3-4a Transportation 59 3-4b Storage 60 3-4c Packaging 60 3-4d Materials Handling 60 3-4e Inventory Control 61 3-4f Order Fulfillment 61 3-4g Forecasting 61 3-4h Production Planning 62 Copyright 2021 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Contents ix 3-4i Procurement 62 3-4j Customer Service 62 3-4k Facility Location 62 3-4l Other Activities 63 63 3-5 Logistics in the Economy: A Macro Perspective 64 3-6 Logistics in the Firm: The Micro Dimension 66 3-6a Logistics Interfaces with Manufacturing or Operations 67 3-6b Logistics Interfaces with Marketing 68 3-6c Logistics Interfaces with Other Areas 69 3-7 Logistics in the Firm: Factors Affecting the Cost and ­Importance of Logistics 70 3-7a Competitive Relationships 70 3-7b Product Relationships 73 3-7c Spatial Relationships 76 3-7d Logistics and Systems Analysis 77 Summary 77 Study Questions 78 Case 3.1: Jordano Food Products 79 Case 3.2: Senco Electronics Company 81 On the Line: “UPS and Wiley Coyote” Appendix 3A Techniques of Logistics System Analysis 82 Short-Run/Static Analysis 82 Long-Run/Dynamic Analysis 83 Appendix 3B Approaches to Analyzing Logistics Systems 85 Materials Management versus Physical Distribution Nodes versus Links 86 Logistics Channels 87 85 Chapter 4 Supply Chain and Omni-Channel Network Design 91 Supply Chain Profile: Amazon Selects Nashville for New Center 92 4-1 Introduction 92 4-2 The Need for Long-Range Planning 94 4-2a The Strategic Importance of Supply Chain Network Design 94 4-2b Changes to Global Trade Patterns 95 4-2c Changing Customer Service Requirements 95 4-2d Shifting Locations of Customer and/or Supply Markets 96 4-2e Change in Corporate Ownership/Merger and Acquisition Activity 96 of ­Excellence Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. x Contents 4-2f Cost Pressures 96 4-2g Competitive Capabilities 97 4-2h Corporate Organizational Change 97 4-3 Supply Chain Network Design 97 4-3a Step 1: Define the Supply Chain Network Design Process 98 4-3b Step 2: Perform a Supply Chain Audit 99 4-3c Step 3: Examine the Supply Chain Network Alternatives 100 4-3d Step 4: Conduct a Facility Location Analysis 100 4-3e Step 5: Make Decisions Regarding Network and Facility Location 101 4-3f Step 6: Develop an Implementation Plan 101 4-4 Major Locational Determinants 101 4-4a Key Factors for Consideration 102 On the Line: Supply Chain ­Managers ­Target U.S. Cities for Onshoring 104 4-4b Current Trends Governing Site Selection 106 4-5 Modeling Approaches 107 4-5a Optimization Models 107 4-5b Simulation Models 111 4-5c Heuristic Models 111 4-5d Example of a Heuristic Modeling Approach: The Grid Technique 112 4-5e Important Supply Chain Modeling Issues and ­Concerns 116 4-6 Omni-Channel Network Design 117 4-6a Introduction 117 On the Line: Taking Urban Fulfillment Underground 118 4-6b Channels of Distribution 119 4-6c Customer Fulfillment Models 121 ­Opportunities On the Line: Distribution: What Does It Take to Be an Omni-Channel 124 Summary 128 Study Questions 128 Case 4.1: Home Depot’s Supply Chain Transformation 131 Case 4.2: Bigelow Stores 133 Fulfillment DC? Appendix 4AGrid Method—Sensitivity Analyses and Application to ­Warehouse ­Location in a City 134 Grid Method—Sensitivity Analysis 134 Grid Method—Application to Distribution Center Location in a City 136 Copyright 2021 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Contents xi Part II Chapter 5 Sourcing Materials and Services 139 Supply Chain Profile: Strategic Sourcing ­Facilitates Innovation, 140 5-1 Introduction 140 5-2 Types and Importance of Items and Services Acquired 142 5-3 Strategic Sourcing Process 145 5-3a Step 1: Develop Strategic Plan 146 5-3b Step 2: Understand Spend 146 5-3c Step 3: Evaluate Supply Sources 147 5-3d Step 4: Finalize Sourcing Strategy 147 5-3e Step 5: Implement Sourcing Strategy 150 5-3f Step 6: Onboarding and Transitioning 151 5-3g Step 7: Collaborative Process Improvement 151 Transformation, and Cost Reduction On the Line: Infosys Streamlines Pharma Sourcing Strategies 152 5-4 Supplier Evaluation and Relationships 152 5-4a Effective Management of Strategic Suppliers 153 5-5 Total Landed Cost (TLC) 154 5-6 E-Sourcing and E-Procurement 155 5-6a Which of These Solutions Should be Considered 156 On the Line: Transportation Sourcing—Innovative Approaches to Bid Optimization 159 5-7 E-Commerce Models 159 Summary 160 Study Questions 161 Case 5.1: Alligator, Inc. 162 Case 5.2: Trans-Changi, Inc. 164 Appendix 5AThe Special Case of Procurement Price 165 Sources of Price 165 Traditional Basic Input Costs 166 Direct Transaction Costs 166 Supplier Relational Costs 167 Landed Costs 167 Quality Costs/Factors 168 Operations Logistics Costs 168 Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. xii Contents Chapter 6 Producing Goods and Services 171 Supply Chain Profile: Capacity Expansion: ­Building the Tesla ­Gigafactory 3 in China 172 6-1 Introduction 173 6-2 The Role of Production Operations in Supply Chain ­Management (SCM) 173 6-2a Production Process Functionality 174 6-2b Production Tradeoffs 175 6-2c Production Challenges 177 6-3 Operations Strategy and Planning 178 6-3a Production Strategies 178 On the Line: Additive Manufacturing: No Longer a Novelty 183 6-3b Production Planning 184 6-4 Production Execution Decisions 186 6-4a Assembly Processes 186 On the Line: Have It Your Way 187 6-4b Production Process Layout 189 6-4c Packaging 191 On the Line: Developing More Sustainable Packaging 193 6-5 Production Metrics 194 6-5a Customer Experience and Responsiveness ­Metrics 194 6-5b Quality Manufacturing Metrics 195 6-5c Efficiency Manufacturing Metrics 195 6-5d Inventory Metrics 195 6-5e Compliance Metrics 195 6-5f Maintenance Manufacturing Metrics 195 6-5g Flexibility and Innovation 196 6-5h Costs and Profitability Manufacturing Metrics 196 6-6 Production Technology 196 Summary 198 Study Questions 199 Case 6.1: Hudson Guitars 201 Case 6.2: War Eagle Golf Ltd. 203 Chapter 7 Demand Management 205 Supply Chain Profile: ATA’s Freight Forecast Report 7-1 Introduction 207 7-2 Demand Management 207 7-3 Balancing Supply and Demand 206 210 On the Line: Volatility in Demand Has Become the Norm 210 7-4 Traditional Forecasting 211 7-4a Factors Affecting Demand 211 Copyright 2021 Cengage Learning. 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Contents xiii 7-5 Forecast Errors 212 7-6 Forecasting Techniques 214 7-6a Simple Moving Average 214 7-6b Weighted Moving Average 216 7-6c Exponential Smoothing 218 On the Line: S&OP Spans Horizons 220 7-7 Sales and Operations Planning 221 7-8 Collaborative Planning, Forecasting, and Replenishment 222 Summary 226 Study Questions 226 Case 7.1: Tires for You, Inc. 227 Case 7.2: Playtime, Inc. 229 Chapter 8 Order Management and Customer Service 231 Supply Chain Profile: Rocky Brands Sees 232 8-1 Introduction 232 8-2 Influencing the Order—Customer Relationship ­Management 234 8-2a Step 1: Segment the Customer Base by ­Profitability 234 8-2b Step 2: Identify the Product/Service Package for Each Customer Segment 235 8-2c Step 3: Develop and Execute the Best ­Processes 235 8-2d Step 4: Measure Performance and Continuously Improve 236 8-2e Activity-Based Costing and Customer Profitability 237 8-3 Executing the Order—Order Management and Order Fulfillment 243 8-3a Order-to-Cash (OTC) and Replenishment Cycles 244 8-3b Length and Variability of the Order-to-Cash Cycle 248 8-4 E-Commerce Order Fulfillment Strategies 250 8-5 Customer Service 250 8-5a The Logistics/Marketing Interface 251 8-5b Defining Customer Service 251 8-5c Elements of Customer Service 253 the Light On the Line: FedEx Ground Increases Delivery Schedule 257 8-5d Performance Measures for Customer Service 257 to Sox Days a Week Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. xiv Contents 8-6 Expected Cost of Stockouts 259 8-6a Back Orders 260 8-6b Lost Sales 260 8-6c Lost Customer 261 8-6d Determining the Expected Cost of Stockouts 261 8-7 Order Management Influences on Customer Service 261 8-7a Product Availability 262 8-7b Financial Impact 264 8-7c Order Cycle Time 267 8-7d Logistics Operations Responsiveness 270 8-7e Logistics System Information 273 8-7f Postsale Logistics Support 275 On the Line: After-Sales Service: The Forgotten Supply Chain 277 8-8 Service Recovery 278 Summary 279 Study Questions 279 Case 8.1: Telco Corporation 281 Case 8.2: Webers, Inc. 283 Part III Chapter 9 Managing Inventory in the Supply Chain 287 Supply Chain Profile: Don’t Underestimate the 288 9-1 Introduction 289 9-2 Inventory in the U.S. Economy 289 9-3 Inventory in the Firm: Rationale for Inventory 291 9-3a Batching Economies or Cycle Stocks 292 9-3b Uncertainty and Safety Stocks 293 9-3c Time/In-Transit and Work-in-Process Stocks 294 9-3d Seasonal Stocks 296 9-3e Anticipatory Stocks 296 9-3f Summary of Inventory Accumulation 297 9-3g The Importance of Inventory in Other Functional Areas 297 9-4 Inventory Costs 298 9-4a Inventory Carrying Cost 298 9-4b Ordering and Setup Cost 302 9-4c Carrying Cost Versus Ordering Cost 304 9-4d Expected Stockout Cost 306 Inventory-to-Sales Ratio Copyright 2021 Cengage Learning. 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Contents xv On the Line: Martignetti Reduces Daily Average Inventory, ­Maintains In-stock Performance, Helps Buyers Make Better Decisions Appendix 9A 309 9-4e In-Transit Inventory Carrying Cost 310 9-5 Fundamental Approaches to Managing Inventory 311 9-5a Key Differences Among Approaches to Managing Inventory 312 9-5b Principal Approaches and Techniques for Inventory Management 314 9-5c Fixed Order Quantity Approach (Condition of Certainty) 314 9-5d Fixed Order Quantity Approach (Condition of Uncertainty) 323 9-5e Fixed Order Interval Approach 330 9-5f Summary and Evaluation of EOQ Approaches to Inventory Management 331 9-6 Additional Approaches to Inventory Management 332 9-6a Just-in-Time Approach 332 Supply Chain Technology: Dropping the Security Blanket 333 9-6b Materials Requirements Planning 336 9-6c Distribution Requirements Planning 341 9-6d Vendor-Managed Inventory 343 9-7 Classifying Inventory 345 9-7a ABC Analysis 345 9-7b Quadrant Model 348 9-7c Inventory at Multiple Locations— The Square-Root Rule 349 Summary 351 Study Questions 352 Case 9.1: MAQ Corporation 353 Case 9.2: Baseball Card Emporium 354 Special Applications of the EOQ Approach 355 Adjusting the Simple EOQ Model for Modal Choice Decisions—The Cost of Inventory in Transit 355 Adjusting the Simple EOQ Model for Volume Transportation Rates 358 Adjusting the Simple EOQ Model for Private Carriage 361 Adjusting the Simple EOQ Model for the Establishment and Application of In-Excess Rates 362 Summary 365 Chapter 10 Distribution—Managing Fulfillment Operations 367 Supply Chain Profile: The Changing Face of Distribution 368 10-1 Introduction 369 Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. xvi Contents 10-2 The Role of Distribution Operations in SCM 369 10-2a Distribution Facility Functionality 370 10-2b Distribution Tradeoffs 372 10-2c Distribution Challenges 374 On the Line: DC Automation: ­Addressing the Labor Dilemma (and more) 375 10-3 Distribution Planning and Strategy 376 10-3a Capability Requirements 376 10-3b Network Design Issues 378 10-3c Facility Considerations 382 385 10-4 Distribution Execution 386 10-4a Product-Handling Functions 386 10-4b Support Functions 389 10-5 Distribution Metrics 390 10-6 Distribution Technology 392 10-6a Warehouse Management Systems 393 On the Line: The Alphabet Soup of ­Warehouse Technology 394 10-6b Automatic Identification Tools 395 Summary 396 Study Questions 397 Case 10.1: Pain Away Corporation 399 Case 10.2: TV Gadgetry 401 Summary 411 On the Line: Efficient and Environmentally Friendly DCs Appendix 10A Materials Handling 403 Objectives and Principles of Materials Handling Materials-Handling Equipment 405 Future Direction 410 Summary 411 403 Chapter 11 Transportation—Managing the Flow of the Supply Chain 413 Supply Chain Profile: Another Transportation ­Perfect Storm 414 11-1 Introduction 415 11-2 The Role of Transportation in Supply Chain Management 415 11-2a Role Inhibitors 416 11-3 Modes of Transportation 418 11-3a Motor Carriers 419 11-3b Railroads 421 11-3c Air Carriers 423 11-3d Water Carriers 424 11-3e Pipelines 426 On the Line: Pipelines: Safe or Major Risks? 428 11-3f Intermodal Transportation 428 Copyright 2021 Cengage Learning. 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Contents xvii 11-4 Transportation Planning and Strategy 431 11-4a Functional Control of Transportation 431 11-4b Terms of Sale 432 11-4c Decision to Outsource Transportation 434 11-4d Modal Selection 435 11-4e Carrier Selection 439 On the Line: Clearing the Path to Shipper of Choice 440 11-4f Rate Negotiations 441 11-5 Transportation Execution and Control 441 11-5a Shipment Preparation and Tendering 441 11-5b Freight Documentation 442 11-5c Maintain In-Transit Visibility 444 11-5d Transportation Metrics 445 11-5e Monitor Service Quality 446 11-6 Transportation Technology 447 11-6a Transportation Management Systems 448 On the Line: Analytics-Driven Delivery Freight Visibility Solutions Summary 450 Study Questions 451 Case 11.1: Vibrant Video 453 Case 11.2: Bob’s Custom BBQs 450 455 Appendix 11A Federal Regulation of the Transportation Industry 457 Economic Regulation 459 Safety Regulation 460 Summary 462 Appendix 11B Basis of Transportation Rates 463 Cost of Service 463 Value of Service 464 Distance 464 Weight of Shipment 466 Commodity Characteristics 466 Level of Service 467 Summary 468 Part IV Chapter 12 Aligning Supply Chains 471 Supply Chain Profile: Why Is Strategic Alignment So Challenging? 472 12-1 Introduction 472 12-1a Scope and Intensity of Involvement 473 12-1b Model for Developing and Implementing ­Successful Supply Chain Relationships 475 Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. xviii Contents 12-1c Imperative for Collaborative Relationships 478 12-2 Third-Party Logistics—Industry Overview 481 On the Line: Collaborative Distribution to Achieve Strategic Goals 481 12-2a Definition of Third-Party Logistics 482 12-2b Example Services of 3PL Providers 484 12-3 Annual Third-Party Logistics Research Study 485 12-3a Profile of Logistics Outsourcing Activities 486 12-3b Strategic Role of Information Technology 487 On the Line: Structured Collaboration Platforms Help 3PLs 488 12-3c Management and Relationship Issues 489 12-3d Customer Value Framework 491 12-3e Strategic View of Logistics and the Role of 3PLs 491 Summary 492 Study Questions 492 Case 12.1: Quik Chips, Inc. 494 Case 12.2: United Express 496 to Winmore Bids Chapter 13Supply Chain Performance Measurement and Financial Analysis 497 Supply Chain Profile: CLGN Book Distributors.com 498 13-1 Introduction 500 13-2 Dimensions of Supply Chain Performance ­Metrics 500 13-3 Developing Supply Chain Performance Metrics 505 On the Line: Establishing Ocean-Alliance 506 13-4 Performance Categories 506 13-5 The Supply Chain–Finance Connection 511 13-6 The Revenue–Cost Savings Connection 512 13-7 The Supply Chain Financial Impact 513 On the Line: Competitive Pressures Are Forcing Supply Chain ­Managers 517 13-8 Financial Statements 517 13-9 Financial Impact of Supply Chain Decisions 519 13-10 Supply Chain Service Financial Implications 525 Summary 531 Study Questions 531 Case 13.1: Wash & Dry, Inc. 534 Case 13.2: Paper2Go.com 535 to Become ­Financial Managers Appendix 13A Financial Terms 536 Copyright 2021 Cengage Learning. 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Contents xix Chapter 14 Supply Chain Technology—Managing Information Flows 539 Supply Chain Profile: Blockchain Technology Promises Safer Food 540 14-1 Introduction 541 14-2 Information Requirements 541 14-2a Meet Quality Standards 542 14-2b Support Multidirectional Flows 544 14-2c Provide Decision Support 544 14-3 Systems Capabilities 545 14-3a Enable Process Excellence 546 14-3b Link Network Elements 547 14-3c Mitigate Known Risks 548 14-4 SCM Software 550 14-4a Planning 550 On the Line: Planning Software Drives Forecast Accuracy 551 14-4b Execution 552 14-4c Event Management 553 14-4d Business Analytics and Business Intelligence 553 14-4e Facilitating Tools 554 On the Line: RFID Drives Visibility, ­Security, and Sales 556 14-5 SCM Technology Implementation 557 14-5a Needs Assessment 557 14-5b Software Selection 557 14-5c Implementation Issues 559 14-6 Supply Chain Technology Innovations 561 Summary 563 Study Questions 563 Case 14.1: Inflate-a-Dome Innovations 565 Case 14.2: Vintage Shoes Inc. 567 Chapter 15 Strategic Challenges and Change for Supply Chains 569 570 15-1 Introduction 570 15-2 Principles of Supply Chain Management 571 15-2a Principle 1: Segment Customers Based on Service Needs 571 15-2b Principle 2: Customize the Logistics Network 572 15-2c Principle 3: Listen to Signals of Market Demand and Plan Accordingly 573 15-2d Principle 4: Differentiate Products Closer to the Customer 573 15-2e Principle 5: Source Strategically 574 Supply Chain Profile: Keeping the Supply Chain Alive and Nimble Copyright 2021 Cengage Learning. 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Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. xx Contents 15-2f Principle 6: Develop a Supply Chain-Wide ­Technology Strategy 575 15-2g Principle 7: Adopt Channel-Spanning ­Performance Measures 575 15-2h Update on the Seven Principles of SCM 576 15-3 Game-Changing Supply Chain Technologies 576 15-3a Mobility 577 15-3b Digitization 577 15-3c Automation 578 15-3d Concluding Note 579 15-4 Supply Chain Analytics 580 On the Line: Predictive Analytics for Operations Grows 76 Percent 581 15-4a Supply Chain Analytics Maturity Model 581 15-4b Analytical Resources 583 15-4c Big Data and the Supply Chain 584 15-5 Imperatives for Supply Chain Talent Management 585 15-5a Top Issues Facing the Workforce 585 in Two Years On the Line: 3PLs and Shippers Report Missing Key Talent 586 15-6 Sustainability 588 15-6a Benefits and Challenges to Supply Chain Sustainability 588 15-6b Reducing Risk 589 15-6c Four “Rs” of Sustainability 589 at All Levels On the Line: Sustainability and Corporate Social Responsibility 590 15-6d Reverse Flows 591 15-7 Supply Chain Innovation and Transformation 592 15-7a Supply Chain Innovation 592 15-7b Frugal versus Disruptive Innovation 593 15-7c Supply Chain Transformation 593 15-8 Closing Thoughts 595 Summary 597 Study Questions 597 Case 15.1 Amazon versus Alibaba 599 at H&M Notes Subject Index Name Index 601 613 625 Copyright 2021 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Preface The preparation of the 11th edition of Supply Chain Management: A Logistics P ­ erspective has focused intensively on addressing the enormity of change that has been impacting our global businesses and supply chains. The authors of the 11th edition feel that the past several years have elevated the utility of the term “disruptive innovation” to disruptive levels. Whether this refers to advances in information technology (e.g., cloud capabilities; software-as-a-service; Internet of Things; mobile capabilities; additive manufacturing; blockchain), operational innovations (e.g., drones, robots, autonomous vehicles) global economic and environmental factors, or new and more effective business and management strategies, the supply chain world is finding it necessary to develop new responses to issues like these on an almost daily basis. Also, the growing presence and impacts of the “Amazon effect” have challenged many types of organizations to go back to the drawing board to re-think and to re-conceptualize the purposes, structure, and functioning of their supply chains. These realities have significantly elevated the need for the effective execution of change management in businesses and their supply chains. Global organizations have learned that lean, fast, agile, and flexible supply chains are a requirement of the twenty-first century where economic swings are typically quicker and of shorter duration than in the past. Adaptability and readiness are also ingredients for continuing growth and profitability. Through it all, logistics and supply chain management played an increasingly important role to improve organizational efficiency, effectiveness, and competitiveness. Additionally, and in an increasing number of organizations, supply chains have gained recognition at the board level, and supply chain and logistics capabilities have become recognized as prerequisites for overall organizational success. Supply chain executive responsibilities now extend well beyond cost management and customer service, and they have significant linkages into finance, marketing, and manufacturing/operations strategies. Through the provision of capable and innovative logistics services, supply chains have become enriched to help create and deliver value to customers, shareholders and stakeholders, and the organization itself. In short, many supply chains are now regarded as being key ingredients of overall organizational success. This 11th edition of Supply Chain Management: A Logistics Perspective is designed to introduce the fundamentals of supply chain management, and also to focus on how supply chains can drive internal value for organizations. Also, a key element of success will be the ability of organizations to align their supply chain strategies and operations with those of supplier and customer organizations. Similar to the phenomenon it takes to win in any team sport, a requirement for success will be a focus on end-to-end supply chain management. While every supply chain organization has unique skills and capabilities, the ultimate viability of the supply chain will depend on its ability to identify and achieve more pervasive goals relating to delivering value to the end user customer, consumer, warfighter, etc. Part I—Supply Chain Foundations This section of the text provides a framework for an appreciation and understanding of supply chain management as it has developed and expanded to meet the challenges of the last 30 years. Chapter 1 provides an overview of the role and importance of supply chain management in the twenty-first century. Considering the accelerating number of xxi Copyright 2021 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. xxii Preface supply chain innovations that are becoming reality, there are a growing number of very new ­opportunities as well as challenges for today’s supply chain executives. This is followed by Chapter 2 that has been added to explore the global issues of the twenty-first century among the various countries of the world with an in-depth look at demographics. Chapter 3 explores the important dimensions of logistics management in support of global supply chain challenges. This provides due recognition to the critical role played by logistics as the backbone of supply chains. The final chapter in Part I, Chapter 4, explores the challenges of supply chain design in a traditional sense, as well as in the rapidly emerging context of omni-channel distribution. Also, the continued growth of e-Commerce has had significant impacts on the strategic decisions and imperatives for supply chain management. Part II—Supply Chain Fundamentals The underlying fundamentals of supply chains can be visualized in the so-called SCOR® Model that provides a solid conceptual view of the key ingredients of a supply chain. The content of this section continues in the spirit of the SCOR® model, with each chapter exploring individual critical components of the model. Strategic sourcing is the topic for Chapter 5 with consideration being given to sourcing materials and services. In this era of outsourcing, the strategic global procurement of goods and services has taken on increased importance and relevance. The focus of Chapter 6 is on operations. Efficient and effective operations in manufacturing and related areas such as maintenance are of great significance in the supply chain. Chapter 7 in this section examines the outbound-to-customer needs and requirements to add value for customers. The fourth and final Chapter 8 in this section considers customer service and order management with emphasis on measurement and financial impact. Part III—Cross-Chain Logistics Processes This section takes an in-depth look at the major supply chain process areas that are essential to achieving the objectives of customer order fulfillment. Referred to as “crosschain logistics processes,” these areas of competency are major contributors to successfully executing the delivery of raw materials, components, and finished goods, consistent with customer and consumer requirements. To provide useful insight and perspectives on this topic, Chapter 9 focuses on contemporary and futuristic approaches to managing inventory in the supply chain. Chapter 10 highlights the role of distribution as a key supply chain responsibility and Chapter 11 provides broad coverage of the importance of transportation as a key element of overall supply chain success. Successful execution of these processes contributes significantly to achieving the goals of supply chain efficiency and effectiveness. This helps to provide customers and consumers with the right product in the right quantities at the right place, right time, and at the right cost. This will lead to customer satisfaction and positive financial impacts from effective management of the “order-to-cash” cycle. Customers will therefore be satisfied and the objective of order-to-cash flow should be maximized. While perhaps not as “glamorous” as some other aspects of supply chain management, the topics covered in this chapter are nevertheless components of successful supply chains. Part IV—Supply Chain Challenges and Future Directions Part IV examines the strategic issues and challenges that face supply chain managers as organizations strive to remain competitive in the global economy. One of the issues is that of supply chain alignment that has been receiving increasing attention by supply chain Copyright 2021 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Preface xxiii ­ rofessionals and academics. Covered in Chapter 12 is the need for alignment among people, p processes, and technologies within an individual organization, also the need for alignment among various participating organizations in the broader supply chain. Chapter 12 also provides information regarding the role of third-party providers of logistics services, and how they may contribute to desired degrees of alignment among members of the supply chain. Chapter 13 focuses on the important areas of performance measurement and financial analysis that are so critical to successfully executing today’s supply chain responsibilities. The topic of technology is examined in Chapter 14 because of its increasingly critical role in achieving supply chain success. Not only are supply chain technologies important to the functioning of supply chains and the organizations that are involved, but they have become key contributors to creating customer value and making significant contributions to the success of overall organizations. In short, it has become apparent that the use of capable technologies has become critically important to help deal with the increasing pressures as well as opportunities faced by supply chains. Last, Chapter 15 provides an insightful look at some of the governing principles of supply chain management, and how they continue to evolve and remain current in the fast-changing world of supply chain management. This concluding chapter also provides in-depth commentaries on several topics that are of great contemporary and future interest to achieving the goals of supply chain management and overall business success. Features • Learning Objectives at the beginning of each chapter provide students with an overall perspective of chapter material and also serve to establish a baseline for a working knowledge of the topics that follow. • Supply Chain Profiles are the opening vignettes at the beginning of each chapter that introduce students to the chapter’s topics through familiar, real-world companies, people, and events. • On the Line features are applied, concrete examples that provide students with hands-on managerial experience of the chapter topics. • End-of-chapter summaries and study questions reinforce material presented in each chapter. • Short cases at the end of each chapter build upon what students have learned. Questions that follow the cases sharpen critical thinking skills. Ancillaries The Web site contains three essential resources: • The Instructors Manual includes chapter outlines, answers to end-of-chapter study questions, commentaries on end-of-chapter short cases and end-of-text comprehensive cases, and teaching tips. • A convenient Test Bank offers a variety of true/false, multiple-choice, and essay questions for each chapter. • PowerPoint slides cover the main chapter topics and contain graphics from the main text. Copyright 2021 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Other documents randomly have different content suggestion rather than realization. Gérôme is one of the best storytellers with the paint-brush of the present times, but what does he mean by his “Napoleon before the Sphinx” (Plate 20)? Evidently a contrast has been thought of—a contrast between the tiny figure on horseback and the colossal head looming above the desert sands— but what precisely does the contrast mean? Is this the modern world against the whole vast past? Is it France, the latest of nations, conquering Egypt, the earliest of nations? Or is this little man on horseback the intellectual force, the Œdipus of the West, come at last to Egypt to solve the riddle of the Sphinx? You see the actual thought is not so accurately read. Again, I am disposed to think that in Mr. Watts’s “Love and Death” the little god upon the doorstep falling back among the flowers before the great outstretched arm of Death means that into every house where love and joy and flowers have been supreme, the spectre of death must sooner or later enter. But I do not know that Mr. Watts had quite that idea when he painted the picture. It is because the thought in painting is always more or less indefinite as compared with literature that so many different meanings are read into or out of celebrated pictures. Art-critics and historians are still explaining Titian’s “Venus Equipping Cupid” and Botticelli’s “Allegory of Spring.” Pictorial language is not like the vernacular of speech; it is not even written so that all alike may comprehend its spirit. At best it is a sign language that permits of varying interpretations, and it is not by any means the best medium of conveying abstract ideas from one mind to another. But like music it is very responsive to emotional feeling and conveys the poetic mood or sentiment, sometimes with great force. Indeed, true pictorial feeling finds its way into still less clear conceptions than we have cited. The very means of expression are often tinged by it. There may be no deep sentiment in the subject or characters. It may be only a group of tavern brawlers by Jan Steen or a smirking fish-wife by Frans Hals, and yet the picture may be handled in color and light with such charm as to produce a prismatic poem. Diaz could and did paint flowers as worthy of Paradise as Ghiberti’s “Gates of the Baptistery,” solely because of his fine feeling for color. Sometimes there is a feeling for the sweep and flow of lines, as in Raphael, Tintoretto, and Rubens, that is poetic in the best sense of the word, and in Delacroix’s colors there is often the haunting suggestion of passion, fury, fire, and death. The subject may count for little. What the painter feels about it may make it poetic. Decamp got poetry out of the exact value of a spot of sunshine falling on the floor; and Chardin found it in the textures of pots and pans in a kitchen. Paint itself may be made poetic by the sympathetic handling of it, just as words and sentences in literature. There is nothing remarkably poetic in thought about Byron’s “Before St. Mark’s still glow his steeds of brass, Their gilded collars glittering in the sun,” but can you not feel in the expression of it the stately and majestic march of numbers? You may think there is nothing remarkable in thought in the flying figures of William Blake. They are descriptions like Byron’s couplet, but under them is the feeling of vast sweeping power. This is all poetry of a most sovereign kind; and that, too, shown in the means of expression—in the technique of art. The same kind of feeling appears in the contours of Leonardo, in the light-and-shade of Correggio, in the coloring of Paolo Veronese, in the modelling of Velasquez, in the brush-work of Manet. It rises to the sublime with Michael Angelo; it abides in the smallest things of earth in the hands of the Japanese. Into the infinitely little as into the infinitely great the feeling of the man may infuse that true poetry of painting which is perhaps the highest as it is the ultimate aim of pictorial art. That it is not the only aim we shall see immediately when we come to discuss the decorative value of painting. CHAPTER V THE DECORATIVE QUALITY We could easily settle, ex cathedra, this matter of art if our views were the only ones to be considered; but, unfortunately, intelligent people differ with us, and the painter himself is often our most determined antagonist. The painter, in fact, has opinions of his own about his pictures and he sometimes asserts them with no uncertain voice. His most persistent assertion is that the picture should be something decorative in form or color—be something beautiful to look at—rather than something moral, intellectual, or narrative. But the public, being differently minded, keeps insisting that the picture should be something in subject or have some literary meaning; and, consequently, it often misses the decorative altogether. So it is that there is plenty of material for disagreement. The painter and his public seem ever at swords’ points. Let us to-day review the case for the plaintiff and to-morrow perhaps we can sum up for the defendant public. It is true, to begin with, that the average person who takes an interest in painting and attends gallery exhibitions often shoots wide of the mark in his appreciations. He starts wrong by devoting too much attention to pictures that have pretty faces and tell pretty stories. He is over-fond of heroes and heroines, plots and tales, dramatic scenes from history, or familiar characters in fiction. The ideal, whether in figure, face or landscape, pleases him; and he does not object to a laugh over the comic or the ludicrous. But he cannot abide coarse peasants or fishermen in art; Dutch pictures with their tavern brawls are not to his taste; and he persists in misunderstanding Italian people dressed in modern garb and representing sacred characters. Anachronisms of type, furniture, architecture, bother him beyond measure. The Madonna and the Apostles were Jews and lived in Judea, and he wishes an archæological report of the race, country, climate and soil. Of course, he does not care for portraits by Velasquez with their outlandish dresses, or large Flemish women by Rubens, or the “splashy” painting of Dutch burghers by Frans Hals. In short the average person is devoted to the pleasant subject in art and is continually asking of the picture: What does it mean? The view of the painter is very different from all this. He is not interested in the pretty face. The Madonnas and Saints whether Dutch, French, German, or Italian, do not interest him as Madonnas and Saints. A figure, whether sacred or profane, is to him only a figure. As for the pretty story, the ideal, the correct costume, he usually turns up his nose at them. He is not always interested in what a picture means. Too often perhaps he cares not a rap whether it means anything or not. His question is first of all: What does it look? He wishes to know whether that figure is well drawn, rightly placed, beautiful as form solely and simply. Costume, whether right or wrong, is no great matter; but does that Madonna’s robe make for graceful line, or play well as a spot of color? The interior of a room has no significance architecturally. It may be false to history; but does it make a good setting for the figures, does it lend readily to light-and-shade, has it atmosphere (Plate 27)? Finally, what is the result of the workmanship as a whole? Has the painter handled his materials artistically, has he drawn his figures effectively, has he arranged them compactly, has he brought his lights-and-shades together truthfully, and has he fused his color-masses harmoniously? If so he has produced a work of art, whether its subject means much or means little. XXII. —HALS, The Jolly Man. Rijks Museum, Amsterdam. The distinction which I would make is the old one between art as representation and art as decoration. The Arabic numeral 8, for example, conveys an abstract idea to the mind; but if you draw a series of linked 8’s thus: 888888888888888888 you will have something that conveys no idea and yet looks to the eye very like a graceful pattern for an architectural frieze. The art which the “average person” seeks in a picture-gallery represents an idea and has an expressive meaning, the art which the painter seeks in a gallery looks something and has a decorative meaning. It need not be inferred that the two kinds of art are incompatible with each other. On the contrary, they are closely united, for great art is both expressive and decorative, and all art is more or less decorative even when not expressive. Nor is it necessary to say that one is better than the other. Perhaps it is the thing said rather than the manner of saying that counts most with us; but what I wish to insist upon just here is that the painter is first of all devoted to the manner of saying, he is devoted to the decorative. We look at his pictures and think how long he toiled over that conception, how he walked the town, like Raphael, searching for that pretty face, how he must have studied to verify all his archæological facts. But, no. His greatest effort has perhaps gone out in the endeavor to make his tones harmonize, to get his drawing right, to hold his picture together in its planes, and make it one united impression of beautiful form and color. You perhaps fancy that this contention for the decorative on the part of the painter is some fad of modernity. If you have that idea pray dismiss it, for it has no basis in fact. The decorative sense goes back to the dawn of history. It was the very first sign of the art instinct in Primitive Man. Just how it originally came to the surface would be difficult to determine. Years ago Schiller put forth a theory which has been accepted by Mr. Herbert Spencer and others to the effect that it arose through the play-impulse; and that art in its early significance was merely the result of man’s superfluous energy—something done for pleasure in an idle hour. That is to say, the Stone Age man ornamented his weapons of the chase and his domestic utensils with color and line because he had too great a supply of animal spirits. And the safety valve where his spirits blew off was art! We are to infer then that the decorative came into existence through man’s delight in form and color and because he had nothing better to do. The theory is ingenious but not wholly convincing. It is quite as reasonable to argue with Mr. Whistler that when the so-called Primitive Man set out for the chase in the morning there was some weak or crippled brother of the tribe who had not enough animal spirits to join the band, and was left behind with the women to do camp work. He could not draw bow or fight and so it is possible that he was put to work at making weapons, carving implements, moulding, decorating, and baking pottery. He was at first no doubt an awkward workman; but as his hands became more deft and his senses more acute he rounded shapes and forms with growing grace, and put patterns upon bowls and knife-handles with more justness of balance and appropriateness of design. It is interesting to observe that almost at the start this primitive artist recognized the problem of adapting design and color to a given space—a problem that is to-day continually up for solution in every studio in the country. He recognized that the body of an ordinary vase, for instance, was capable of receiving one sort of a design—an open, free pattern perhaps,—the neck of it required something like a narrow-band pattern, the top or cover required a circular pattern. It was not long before our primitive artist found that the secret of good decoration lay in filling given spaces symmetrically; and that the sense of order, harmony, and proportion were necessities of his craft. He found the same problem staring him in the face when he left his pottery and its geometrical designs and began scratching the outlines of animals and men upon weapons or flat surfaces of stone. He had to adapt his figures to his space—adapt them rhythmically, decoratively. If the space happened to be a dagger-handle then the figures were necessarily of diminutive size or represented in horizontal attitudes; if the space were a shield then the figures had to carry the action around the centre in rows perhaps; if it were an upright panel of clay or stone then the figures were required to stand at full length and fill the space from bottom to top. The adaptation of design and color to prescribed space was (and is) the primary requisite of good decoration; and the early artist was accounted a success or a failure just in proportion as he accepted or rejected this requisite. XXIII.—BONIFAZIO VERONESE, Moses Saved from the Nile. Brera, Milan. Centuries after the period of Primitive Man—no one knows how many centuries—when civilization had become established on the banks of the Nile, we find pottery, household utensils, weapons of warfare, furniture, embroideries, walls of temples and walls of tombs, all covered with patterns, figures, and colors. The carvings and paintings are better in execution, but not unlike those of more barbaric times. And the artist here in Egypt, like his predecessor in the Stone Age, is concerned with filling spaces decoratively. To be sure the king in his chariot surrounded by his bowmen, the flying enemy, the files of prisoners bearing tribute, the convocation of the gods, the scenes from royal and humble life, are all records of history, religion, or custom. The painter is saying something, illustrating something, with his figures and groups and colors; but how careful he is that he shall say it gracefully, pleasing the eye as well as the mind. The composition usually runs in long tiers or bands and the spaces are filled with standing or moving figures. The open spots about the figures are dotted with accessory objects, such as palms, fruits, implements, cartouches—all decorative in form or color. Everywhere in the Egyptian temple the hieroglyphs appeared in bands and rows—a text explanatory of the subject, but introduced in such a manner that no space in the picture should look empty or wanting in balance. Assyrian art tells us the same tale. The alabaster slabs that lined the palace walls of Nineveh were all cut of one size, and the colored bas-reliefs upon them picturing warriors, chariots, horses, dogs, hunting scenes, battle scenes, and sacred scenes conformed to that size. Trees and city ramparts and rivers were used as accessory objects, and often the cuneiform inscriptions ran across them and held them together like a veil of atmosphere. With Greek art this decorative filling-of-space reached its highest point in the ancient world. You cannot to-day take up a red-figured vase, a silver coin, or an engraved gem without being conscious that the artist’s first thought was how to fill the given space effectively. There is little attempt at fitting a round stone into a square hole. The whole surface of the vase, the coin, or the gem is covered with a regard for the general form of the space decorated. A Greek coin almost always shows good decorative effect, because the disk is completely filled with a round profile; an American coin usually shows poor decorative effect because the space is not filled with one large object, but is huddled full of small dates, figures, stars, liberty-caps, and shields. The Greek die-sinker is influenced solely by decorative appearance, whereas the American die-sinker or his employer wants to tell you on a ten-cent piece all about the constitution, the flag, and the magnificent freedom and general excellence of the greatest republic on earth. Not alone with small objects was the Greek a decorative workman. The wall-paintings, the sculpture, the architecture, all exemplified his skill in space-filling. It was no mere accident that the figures in the highest part of a Parthenon pediment were shown standing, and that they were seated or reclining in the lower angles. There was a pedimental form to fill with figures, and Pheidias would not have been Pheidias had he not placed the figures so that they would fill the space gracefully, easily, and with no loss of dignity in their attitudes. Just so with the Parthenon frieze of Athenian youths on horseback. How gracefully they ride! And how well adapted the moving train of horsemen to the long, lane-like frieze that conducts them around the temple. It is obvious enough that the sculptor had to consider the field upon which he worked, and he had to fill it so that it would first of all be beautiful to the eye. The step from ancient to modern art is a long one, but the decorating motive did not die with the Greeks. The Gothic age had perhaps more need for it than the age of Pericles. When painting began to rise in Italy, the chief patron of it was the all-powerful Church. At that time artists were not artists, in name at least. They were mechanics, members of trades-unions called guilds, and were hired to do certain kinds of work like carpenters, masons, stonecutters, and other mechanics. The painter at that time was often a layer of colors, a gilder of altar-pieces, a modeller in clay, a hewer of marble, a goldsmith, a frame-maker—all in one. When the church was built he was called in to decorate it—that is, to make it beautiful to look at, attractive in appearance. There were certain architectural spaces—ovals, triangles, squares, panels—certain recesses in the apse, the dome, the ceiling, that had to be filled with carvings, designs, pictures. He filled them, and he was praised or criticised as he filled those spaces decoratively or otherwise. He was a decorator pure and simple. Then came Giotto. The same kind of spaces needed filling, but Giotto filled them better than his predecessors. His decorative sense was larger, his taste in color more refined; and he could draw a figure nobler and with more flexibility as regards its muscular play and action. Painting advanced with a bound. It did not do so because of Giotto’s subjects, because he painted the traditional Church themes like those before him; but because Giotto was, for his time, a great craftsman. A hundred or more years later came Masaccio. Art was once more pushed suddenly forward, for Masaccio rounded the archaic line, drew drapery with ease, fathomed the tones of colors, gave lightand-shade, perspective, values. Then another hundred years to Michael Angelo and Raphael. With these two last-named artists drawing reached a great height. It could not at that time be carried further, and no painters in Florence were so famed for drawing and composition as Michael Angelo and Raphael. They filled space quite perfectly with lines and forms. (Plates 21 and 28.) Contemporary with Michael Angelo and Raphael lived Leonardo da Vinci. He was an excellent draughtsman but you do not often hear him spoken of as such. His fame rests largely upon his discovery and mastery of light-and-shade. Here was something new with which to fill space. It made no difference that at this time painting often came down from the apse and the ceiling and spread itself upon canvas and wooden panel to make what we to-day call the easel-picture. The decorative motive was not lost sight of for a moment. Leonardo was just as solicitous that the panel should be decoratively beautiful as the wall fresco, and he made it beautiful by his mystery of light-and-shade, by his figures and colors. He was for Florence the perfect craftsman, and many students followed his initiative. Then came Correggio at Parma (Plate 8) and Giorgione at Venice (Plate 24), varying the use of light-and-shade and making of it a magnificent background upon which to weave colors. These three men for Italy perfected and completed the decorative use of light-and-shade, and you will always hear them spoken of as the masters of chiaroscuro, the inventors of composition by masses of light and dark. One moment more to the school of Venice! You will remember that from her infancy Venice was a trader with the East. She was the carrier by sea, the broker, between Europe and that realm of Mahomet lying back of Constantinople which has never known any other art than colored ornament. This Moslem empire and its colorglamour had its influence upon the Venetians through their ships and traders, and when the painters began the fabrication of altar-pieces and mosaics for the Venetian churches it was not line or form or light or shade that primarily interested them. It was color—the color of the old decadent Eastern world—to which they were devoted. The Bellinis began it, their pupils Giorgione and Titian made it glorious, Paolo Veronese gave it final brilliancy and splendor. (Plates 5 and 14.) Again the height was reached. Space-filling at Venice was done primarily by masses of color, and to-day you will always hear the Venetians spoken of as the great colorists in art. Now have you noticed that I have given you, in this little outline of art-history, the names of the great masters in painting? Have you noticed that the rise of that greatest school of all, the Italian, can be adequately explained on purely decorative grounds? Art was great in Italy primarily because the Italians were great technicians, great decorators, great space-fillers. If you will turn back and read their lives, their adventures, and their quarrels among themselves you will discover that they were not wholly absorbed by the Madonnas and Holy Families and the religious sentiment of art. Many of them had piety and strong belief, and some of them had neither the one nor the other. The subjects were dealt out to all of them alike by the Church; but the manner in which they should be painted was something taught in the bottega of the master, something dictated in each case by the space (the wall or altar) which had to be decorated. Even the pietists like Fra Angelico were not free of obligation to the decorative. Nor did a single one of them ever wish to be free. Whether they believed in religion or not, whether they had pietistic sentiment or not, they all believed in the beauty of good form and good color. If you will look again at Andrea del Sarto’s Holy Families you will see little holiness about them or in them. They are only Florentine people posed in traditional attitudes, with Andrea’s wife enacting the part of the Madonna. But they are not wanting in decorative charm. Andrea knew how to fill space if not how to paint soul, and it was because he did fill space beautifully in the convent of the Annunziata that his townspeople called him “the faultless painter.” No one ever referred to him as “the faultless thinker” or “the faultless sentimentalist” or “the pietistic painter.” If you will look again at the pictures of Titian you will see only handsome, well-fed, richly robed Venetians. Their brows are not burdened with Christian ecstasy nor their faces furrowed with classic thought. There is little to them but fine form and fine color. And yet I venture to think that Titian, taking him for all in all, was the greatest painter known to history. It was by and with such men—men devoted to the material and technical side of their art—that Italian craftsmanship rose step by step through three hundred years of severe training until the Renaissance height was reached and great art was the result. The pictorial voice of Italy would never have been heard in this world had it not been for the decorative skill of the workman, the craftsman of the Renaissance, the man we to-day call a technician. And from beginning to end the first consideration of Italian art was not religion, nor nature, nor the ideal nor the classic, but rather the making of a beautiful decoration by the use of lines, lights, shadows, and colors. XXIV.—GIORGIONE, Madonna and Saints. Cathedral, Castelfranco. I am aware that you regard all this as decidedly heterodox, and possibly you may think I am distorting the facts to make a point in argument. But no. I am stating the artist’s contention, giving his idea of the development of art—the view held by the ancients and still upheld to-day by the moderns. But let me ramble on a little further, and consider this matter negatively. You know that with Raphael, Michael Angelo, and Titian art in Italy reached its climax, and that after them came that deluge known to history as the Decadence. But why was there a decadence? What caused it? Nothing more nor less than that the followers of the great men came to regard craftsmanship as something of a trick to be readily picked up, and failed to study with the severity of the early men. They thought to be technicians without labor, to gain facility without skill, to produce great pictures without knowledge. Their predecessors had achieved technique, and the followers thought they had nothing to do but help themselves to the result without bothering about going to the fountain-head. So they tried to combine certain line-effects of Raphael with Titian’s color and Correggio’s light-and-shade. Of course this attempt at a unity of technical excellences was an absurdity. Then, too, they began to think that the sublime or sentimental subject was worth more than good workmanship, and that Michael Angelo’s greatness lay in his mystery-haunted figures, as Raphael’s in his round-faced Madonnas. So they began copying these features, too. And as a result there appeared the ponderous scowling Titans of Salviati and Vasari, the sugary, empty-headed Madonnas of Carlo Dolci and Sassoferrato. They could not draw or paint like the great masters, because their hands had not been thoroughly trained; they could not design decoratively, because their taste had become corrupted; they could not think effectively, because they were following other people’s ideas rather than their own. No wonder there was decadence. It would have been very strange had there been anything else. Two hundred years of this meretricious art followed the downfall of the Renaissance. During those centuries painting in Europe lay barren, save in some exceptional spots. It flourished in Holland with Rembrandt; it flourished in Flanders with Rubens; it flourished in Spain with Velasquez. Why did it flourish? If I were searching the entire history of painting I could not name for you three greater technicians than Rembrandt, Rubens, and Velasquez. With Titian, they are the great masters of the craft. Art always flourishes in the hands of the skilled craftsman; it always languishes in the hands of the unskilled craftsman. And it is necessary to insist upon it again that all these men were workmen, working with the decorative sense uppermost. They were artists, too—artists who expressed great thoughts, sentiments, and emotions, particularly Rembrandt; but they never would have been artists, they never would have represented any fact or thought worth considering, had they not been, first of all, decorative workmen. But you may say we have changed all that. The painter in those days was only a court dependant—a varlet of the king—not different from cabinet-makers, stone-cutters, and other mechanics; but to-day he is an independent citizen, a creative genius, a teacher of mankind, an influencer and moulder of public opinion. Yes; but the picture is still the picture. And custom may change the painter’s skin, but not his nature. He is still a skilled workman at heart, or at least would be such. And his main aim is decorative craftsmanship. Modern painting gives it proof. It is said, and truly enough, that art has advanced in this century. Why has it advanced? Simply because it has taken hold of the old technical and decorative problems, and tried to better them. In France, Ingres was doing his best to draw like Raphael, when Delacroix came to the front with a new kind of drawing. Instead of line he substituted the patch of color, and made the outer rim elastic, movable, life-like. Corot, Rousseau, and the landscape painters; Courbet, Millet, and Manet, the genre painters, helped complete it. Art under them rose rapidly, and the truth of nature was more nearly approximated. But the light was too dull, the shadows too black. A new man came to the front to revise and re-edit the light-and-shade of Leonardo, Correggio, and Rembrandt. That man was Monet, the so-called impressionist. He changed the whole pitch of light by transposing the scale, and giving both lights and darks a higher register. And has not the rich deep color of the old Venetians been revised too? Look about you at the high keys of color that greet you in every modern picture exhibition. Claude Monet, whom people smiled at a dozen years ago, but are now calling a genius, is responsible for this high scale of color and light. He has transformed the whole decorative aspect of landscape painting, by studying the intermixture and play of pigments. We are now seeing colors in art that approximate, at least, the colors of nature; and they are just as beautiful decoratively as the old ones, only we are not yet accustomed to them. Painting advances, breaks out new sails, and enters upon new seas with such new knowledge of materials. And of course some of the energy put into the study is to enable the painters to show a truer life and nature than ever before; but we are not to forget that there is beauty also in the new pitch of light and color and that the painter is using them with a decorative purpose. Indeed it would be easy to demonstrate that no present-day painter begins upon an oval, a square, a triangle of wood or canvas, without first planning how to fill that space gracefully with forms, lights, and colors. These nineteenth-century painters have had few wall-spaces to fill, but it has already been suggested that the decorative tradition has descended to them, and that they are as considerate about filling a panel or canvas as ever the old men were considerate about filling an apse or spandrel. XXV.—REYNOLDS, Lady Cockburn and Family. National Gallery, London. But I fancy you are ready to stop me by protesting that these motives are too material, too mechanical. You will perhaps insist that true art is above all this petty planning, squaring, measuring, spacefilling; that genius knows not method, and that the ideal out-soars the base materials that would hold it down to earth. There are those who believe that inspiration dictates with the voice of an angel and that the hand of the poet or painter but obeys the voice; there are those who believe there is no labor or plan or design or foundation in the work of art. And it is true that oftentimes painting and poetry appear so effortless that we think them spontaneous and unpremeditated. But those are always the works that have been slaved over the most. Every great work of art is based in technical knowledge and has the skilled workman back of it. And many are the poets born by nature, yet lacking the accomplishment of verse. Did you ever read a great piece of prose or poetry written by a man ignorant of grammar and the rhythmical construction of sentences? Did you ever hear of a good piece of architecture built by a man who knew not plans, scales, and proportions? Did you ever see a great picture painted by a man who could not draw decently or lay color harmoniously? We are quite right in admiring the feeling, the enthusiasm, yes, the inspiration, if you prefer that word, of some great violinist over his instrument; but we should not forget the training of the hand, the many years of dealing with the material that made enthusiasm and feeling possible. How much of them should we have heard had the hand remained untrained? Shelley’s poetic thoughts, yes, but Shelley’s sense of melody, his knowledge of rhythm, his general mastery of words and sentences, gave them meaning to the world. And so, too, while we admire Tintoretto’s fertility of resource and his bounding imagination we should not overlook the fact that it was his absolute skill of hand, his knowledge of line and light and color, that made an idyl of the “Ariadne and Bacchus” and an epic of that great maëlstrom composition the “Paradise.” Materials, craftsmanship, the decorative sense which requires that a man’s work shall be interesting in itself, are the very bases of art; and we often go astray in our judgments by not considering them. We have with us to-day one of the best literary technicians of the nineteenth century—Mr. James the novelist. It can hardly be
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