TIPS
 Think positive
 Talk to people
 Learn the rules
 Read feedbacks
 Be open
RENT A CAR
✓ I would like to rent a
car.
✓ What kind of cars do
you have?
✓ What options do I
have?
✓ What time do I have
to bring it back?
RENT A CAR
✓ What type of car
would you like?
✓ How long will you
need it?
✓ Do you have a valid
driver’s license?
KEEP IN MIND
 Be prepared
 Smile
 Ask if you don’t understand
POLICE
FINAL CALL
TELEPHONE
✓ Please, call the police.
✓ I’d like to report a theft.
✓ Someone stole my wallet.
✓ I have lost my bag.
✓ My car is missing.
✓ I’m afraid I can’t
hear you.
✓ I am sorry I didn’t
catch it.
✓ Could you repeat
please?
POLICE
TELEPHONE
✓ Pull over!
✓ Can I see your driver's
license?
✓ Have you been drinking
tonight?
✓ Do you know how fast you
were driving?
✓ I’d like to speak
to…
✓ May I ask who’s
calling?
✓ Could you hold on
please?
✓ Hang on!