1 English 1112 G: Test 1 DGD’s (September 20 and 27 DGD’s); Test 1 is on October 4 Activity 1: The ethics of technical writing Engineers and scientists have a duty to describe reality truthfully and accurately. Technical writers must therefore strive to avoid writing that is deliberately or unintentionally confusing, manipulative or misleading. Read the examples below and discuss what is potentially ethically problematic about each one. (1) Our cutting edge editorial software was designed to replace an editor. Additional question: what punctuation is missing? (2) You say the following in a job interview for a company that wishes to put self-driving cars on the market as soon as possible: I am a go-getter and will do whatever it takes to beat the competition and make sure that we are first on the road. (3) The cases of the deadly COVID-19 virus are soaring. (4) I do not recall seeing the memo that warned against the faulty construction before the roof collapsed, my attention was focused on other important issues. Additional question: what is the punctuation error? (5) Written by a group working on a new, tinier chip design: Everyone is looking for something smaller and more powerful (Irish and Weiss 370). (6) Since the condition of the O-rings is “not desirable, but acceptable,” the Challenger mission will be launched as scheduled. (7) The car will be safe this winter because it had no accidents. 2 (8) I spend much time browsing the Internet, because I learn many things that are relevant to my studies. Additional question: what is the punctuation error? (9) Your group projects (in an imaginary course) were assigned on Sept. 6 and are due on November 3. You are writing to your group on the evening of Sept. 7: I am very excited about our wind energy project. I will email you the first draft of my part of the report this weekend. (10) I cannot begin my report yet because I have to buy a better computer. (11) Imagine that you are a physician writing the following sick note for a patient: [Name of patient] was absent from work because he experienced domestic problems that led to anxiety attacks. (12) The following is inspired by the General Motors ignition switch disaster. Imagine that an engineer writes the following about a car part that has life-threatening flaws: The ignition switch may not perform to design. Sources: 4 was copied or modified from materials in Chapter 6 of John M. Lannon et al.’s Technical Communication. Sixth Canadian Edition (Pearson, 2014). 5-7 were copied or adapted from Appendix H of Robert Irish and Peter Eliot Weiss’s Engineering Communication: From Principle to Practice. Second Edition (Oxford, 2013). (11) was adapted from Philip Hebert’s Doing Right: A Practical Guide to Ethics for Medical Trainees and Physicians (Oxford, 2008), pages 51—this book if recommended for students who plan to apply to medical school. 3 Activity 2: A discussion of Wushow Chou’s “Communications Smart” in Ares, a chapter of Fast-Tracking Your Career (not depicted on the slides) (1) What are elevator pitches and why is it important to prepare them? (2) How might the skill of giving elevator pitches be useful for your success in this course and beyond? (3) What does Chou mean by “mastering the onset?” Analyze how author of the sample essay on page 422 of Essay Writing for Canadian Students on Ares “master the onset” when they begin their essay as follows: Like Me on Facebook: Identity Construction in Social Media Facebook has become a global phenomenon that engages hundreds of millions of people on a daily basis. The Social Network Site (SNS) purports to give people a way to express their unique, individual identities. Yet, the site simultaneously limits the user’s capabilities for self-expression through its own structure in collecting information and its own reasons and ends for offering the service in the first place. (4) Using the principles that Chou discusses, explain what is problematic about the following statement: “English courses are completely subjective. It is best to focus on your STEM courses and not waste too much time on your English report; just write what comes naturally and hope for the best.” (5) Why has Chou been using plain language? Why should everyone be using it in the workplace? Discuss the advantages and disadvantages of using the word “eschew in a proposal as follows: “We will eschew environmentally hazardous materials.” (6) Based on Chou’s advice, what should your first course of action be if you feel that your manager does not understand or appreciate your work? (7) How should humor be used and not be used in workplace communications? 4 Activity 3: A discussion of Frederick Brooks’ “Great Designs Come from Great Designers, Not from Great Design Processes” and “Where Do Great Designers Come From? in The Design of Designs on Ares, pages 280-293 (this activity is not depicted on the slides.) (1) Why are product design processes problematic? (2) What are the benefits of design processes and how should their flaws be mitigated? (3) Why is it important to nurture individual talent and how should this be done? (4) What can students do to cultivate their design abilities? How is this advice relevant to developing one’s writing abilities? (5) Brooks demonstrates a high level of literacy, his writing style reflecting the benefits of reading widely. Explain the literary references in the following: “Am I quixontically advocating a revolutionary overthrow of all corporate design process, in favor of creative chaos? I am not” (282). (6) In this course, the reports you will write are your “design projects.” What is the relevance of this text to the task of “designing” and writing your reports? Activity 4: Eliminating vagueness and ambiguity Edit the following sentences to eliminate problems of ambiguity and vagueness: (1) Discussion starter 7: The engineer told the technician that he will be joining the alternative energy committee. (2) Imagine that this is the title of section (1) in a report about Internet addiction: 1. The nature of the problem 5 (3) About 80% of individuals diagnosed with internet addiction in our study were university students. This is partly due to the absence of direct supervision. (4) Discussion starter 8: Though abundantly available, Ottawa does not yet efficiently harvest wind to generate energy. (5) In recent years, certain improvements have been made in prenatal testing. However, these things do not come without their risks. (6) Discussion starter 9: The eight columns supporting the building should be built approximately five meters apart. (7) Students resort to electronic distractions during lectures for numerous reasons. (8) The liver is a complex organ whose functions include protein synthesis, detoxification and the production of biochemicals for digestion. 6 (9) I need to be careful with my money because I must save, but it is also important to enjoy life, so I use my credit card to buy the things that I really love. As an engineer, I will have a good income, so I can pay it off later. (10) Call me any time if you have questions about your report. (11) I would love to read your report about energy solutions for Ottawa. However, I am very busy right now. Let’s see if I can find time in the future. I look forward to reading it very soon. Activity 5: Information and practice questions for Test 1 Note: The information and sample questions are for your own reference. Your DGD leader might not mention every point about the test in class, so please read the information on this handout carefully. Also, since the sample questions repeat the kind of questions already done in class, we might not do them during the DGD (but make sure you do them independently and check your answers on the slides). Test 1 on Monday, October 4 at 10 am will cover the following materials: Lectures: September 8, 15 and 22 (the librarian guest talk on September 29 is important for your report but will not be included on the test). DGD’s: September 20 and 27. For the above lectures and DGD’s, review your notes and the slides posted on Brightspace and ensure that you understand every point discussed in class. Also read the following texts on Ares <https://ares.uottawa.ca/en/>: 7 Wushow Chou’s “Communications Smart” (a chapter of Fast-Tracking Your Career) Frederick Brooks’ “Great Designs Come from Great Designers, Not from Great Design Processes” and “Where Do Great Designers Come From?” (in The Design of Designs) Kimberly Young’s “Clinical Assessment of Internet-Addicted Clients” (in Internet Addiction: A Handbook and Guide to Evaluation and Treatment) Beer and McMurrey’s A Guide to Writing as an Engineer (pages 1-3, 5-6, 13-17) House et al.’s The Engineering Communication Manual (only pages 43-57 [Meeting your ethical obligations] and 63-65 [the memo about the influent pumps]) Brenner’s Copyediting’s Grammar Tune-up Workbook (pages 427, 429) Strauss’s The Blue Book of Grammar and Punctuation (pages 447-448) You are responsible for studying the above texts even if we did not have time to discuss them in class. The test is worth 15 percent of your grade in the course. It will be written in two parts, and each part will be graded out of 100. This means that you will be getting two grades for test 1: one grade (out of 100) for part 1 (that grade will be worth 10% of your final grade in the course) and another grade (out of 100) for part 2 (that grade will be worth 5% of your final grade in the course). On the day of the test (October 4), the two parts of the test will be available on Brightspace as explained below at 10 am. Both parts must be completed by 11:40 am (Ottawa time). The test is open book, so you may consult the course materials while writing it. The questions in both part 1 and part 2 may cover any aspect of any of the materials you’ve been asked to study for the test. See sample questions below (answers are in the DGD slides). (1) Part 1 will be posted in the “tests” folder of your DGD Brightspace page (that folder is under “Content”). It will contain 10 questions (each worth 10% of Part 1). You will have to download the document containing the questions, save it on your computer, answer each question in the document directly below the question and upload the document in the assignments sections under “Test 1, part 1.” The name of the file you upload should be your first and last name, and it should be in a Word format (or, if not possible, PDF). Your DGD leader will grade the file you submit, typically 3 weeks, and the answer key will be posted in the “tests” folder after you receive your grade. Note: question 10 in part 1 will be, “Write 3-6 sentences in which you describe the progress you have made on Report 1 so far.” This is a question that you may prepare in advance and then copy and paste your answer into the test. The intention of this question is to encourage you to make progress on your report. The content of the answer would vary, but information that you might want to mention may include the topic that you have chosen, why that topic is interesting, what you are hoping to 8 find out, and what you have done so far (for example, what you have read toward the report and why you found your readings interesting). (2) Part 2 will be in the Quizzes section of your DGD Brightspace page. It will include 10 multiple-choice questions about any aspect of the materials covered in the course (each question worth 10% of Part 2 of the test). Part 2 will be graded automatically. By 11:59 pm on the day of the test, you will see your grade on Brightspace, and the answer key will be posted. See sample questions below. You may submit the two parts of the test in any order that you’d like (part 1 before part 2 or part 2 before part 1). Sometimes Brightspace seems to generate “late” notifications after you submit the test that are not accurate. If you get such a notification but you submitted the test on time, please ignore the notification. Note about accommodations: If you are registered with SASS and have accommodations for extra time, please submit the test late in accordance with your accommodation (for example, within 150 minutes instead of 100 minutes if you have an accommodation for 50% extra time). Please include a note to remind us that you are registered with SASS. Brightspace might give you a late notification, but you may ignore it. A note for students in time Zones outside of Ottawa If you are in a time Zone in which the time of the quiz falls between midnight and 8 am, you may start the quiz at 8:30 am your time (or earlier) and complete it within 100 minutes. Please do not communicate with any students who have already written the quiz about the quiz. Email the professor and your DGD leader before the quiz (if your DGD leader is not the professor) to let them know that you are in a different time Zone. Brightspace might give you an automatic message that your submission is late, but please ignore that message. A note for students who have another class right after the test (and therefore may not have 100 minutes available) I suggest you inform the professor of the other class that you might be 10 minutes late for class because you have a test. However, please note that the original length of time for tests 1, 2 and 3 is 80 minutes (I added 20 minutes to accommodate unlikely technical problems). Therefore, it is likely that you will not need the extra 20 minutes. If you have any further questions or concerns about this, please email me at gbaronsa@uottawa.ca. Sample questions for part (1) of the test (the answers are in the DGD slides): 1. Explain what is problematic about the following sentence and how it may be edited: “Having studied for the test, the errors in the sentences were easy to correct.” 2. Explain what is problematic about the following sentence and how it may be edited: “The company Energy Solutions is looking for an engineer with several years of experience in designing wind turbines.” 9 3. Explain what is problematic about the following sentence and how it may be edited: Electronic distractions cause numerous problems for students. 4. Explain what is problematic about the following sentence and how it may be edited: I will begin working on report 1 for ENG 1112 very soon. 5. Explain what is problematic about the following sentence and how it may be edited: Professors have voted the editorial software RosePen to be the best new product in the software market. 6. Briefly explain why the demand to speak and write precisely might pose a problem in the science and engineering workplace. 7. Your company designed Rosepen, a software that identifies high-risk words and situations in documents and asks writers questions about them to help improve their writing. The program identifies the word “this.” Write a question that would be useful to ask writers about “this,” based on class discussion. 8. What is the recommended approach for treating internet addiction according to Kimberley Young’s “Clinical Assessment of Internet Addicted Clients?” 9. Copy the following sentence and add any punctuation marks that may be missing. You do not need to explain (just add the necessary punctuation): 10. Question 10 on the test will be exactly the following question (this is not a sample): “Write 3-6 sentences in which you describe the progress you have made on Report 1 so far.” Sample questions for part (2) of the test (the answers are in the DGD slides). Part 2 of the test will have 10 multiple-choice questions, but only 5 sample questions are provided below: 1. Which of the following is correctly punctuated? i. The three-year long plan was well-formulated. 10 ii. iii. iv. The three-year-long plan was well-formulated. The three year long plan was well formulated. The three-year-long plan was well formulated. 2. According to class discussion, why is Achilles heel an apt metaphor for writing challenges that some engineers experience? i. ii. iii. iv. Because this metaphor signifies a weakness in someone who is otherwise strong Because the Trojan War was a technical project Because engineers are often heroes Because Achilles’s career ended due to poor writing skills 3. According to Wushow Chou’s “Communications Smart,” what should an employee do if they feel that their manager does not understand what they are doing. i. ii. iii. iv. File a complaint with their union Use more specialized professional jargon Use plain language Look for other employment opportunities 4. What is the primary problem in the following sentence: “The grammar test will start at 4 pm next Thursday.” i. ii. iii. iv. Vagueness Ambiguity Dangling modifier False precision 5. In class discussion, the “smiley” icon was compared to i. ii. iii. iv. Generic writing Positive tone in language Writing that uses specific language Ironic language 11 Activity 6: A discussion of “Clinical Assessment of Internet-Addicted Clients,” in Internet Addiction: A Handbook and Guide to Evaluation and Treatment on Ares; only question 5 is depicted on the slides) (1) Why is internet addiction challenging to diagnose? The discussion of this question will begin with discussion starter 10 and discussion starter 11 (see attendance and participation handout). (2) Discussion starter 12: According to page 24, what is the recommended approach for treating internet addiction? (3) Discussion starter 13: Explain one of the obstacles to overcoming Internet addiction explained on one of the following course pages: 22, 26, 27. (4) Discussion starter 14: Why is internet use especially problematic, potentially, for university students, according to page 31? (5) While the article is generally well written, it could at times benefit from closer editorial attention. Discuss how the following sentences could be improved: Page 20, starting at the third line of the Conceptualization section: “Internet addicts demonstrate a loss of impulse control where life has become unmanageable for the online user.” Page 29, the last sentence before the “Underlying Social Problems” section: “They will also learn that an addiction to the Internet can be as harmful as other addictions they may have by continuing to avoid problems without ever resolving them.” Page 29, fifth line after “Underlying Social Problems:” “Poor communication skills can also cause poor self-esteem and feelings of isolation, and can create additional problems in life, such as trouble working in groups, making presentations, or going to social engagements.” Page 31, third paragraph, line 8: “eating and drinking things parents would not approve of.” 12 Page 32, starting at line 5: “Clinically, therapists need to properly diagnose the problem and understand the dynamics associated with the condition. This includes things about Internet use that may not be readily available.” Activity 7: Analyze a workplace letter (this activity is not depicted on the slides.) Read the following letter about AIDS written by the medical researcher Donald P. Francis and discuss its strengths and weaknesses. Public Health Services Centers for Disease Control Atlanta, Georgia 30333 4402 North 7th Street Phoenix, Arizona 85014 April 12, 1983 Walter R. Dowdle, Ph.D. Director, Center for Infectious Diseases Building 1, Room 6007 Centers for Disease Control Atlanta, Georgia 30333 Dear Walt: The outbreak of AIDS is a huge public health problem which requires a massive infusion of resources. The number of people already killed is large and all indications are that this disease will not stop until thousands of Americans have died. Even though tragic enough to justify great expenditures for control, the direct effects of this disease are only a part of its effect. The problem arising in the blood and plasma collection systems, the hospitals, and among the research establishments could have far-reaching and long-lasting effects. Our government's response to this disaster has been far too little. Much of this is because the slope of the epidemic curve has been gradual, lasting years instead of days. We are not accustomed to dealing with outbreaks having long latent periods. But these situations require even greater speed because even after discovery of the cause, we will be so far behind and control will be even more difficult. Even if we are so fortunate to have the rapid development of a control modality for AIDS (perhaps a vaccine), we cannot be guaranteed that we can stop it. from our HBV-vaccine predictions, we fear that few homosexual men and IV drug users could be vaccinated prior to their exposure to infection. This is a major challenge for CDC and will remain so for many years. We can predict increasing frustrations now in pursuit of the cause and later in pursuit of control. This disease is not going to go away. To do what is right we must ensure large scale funding for AIDS research and control. The inadequate funding to date has seriously restricted our work and has presumably deepened the invasion of this disease into the American population. In addition, the time wasted pursuing 13 money from Washington has cast an air of despair over AIDS workers throughout the country. Possibly worse, it has sandwiched those responsible for research and control between massive pressure to do what is right and an ummovable wall of inadequate resources. The resulting frustrations have severely inhibited the open-mindedness and cooperation that is required to conquer such a scourge. Because of the slow and inadequate funding process, it seems that after we get funds and recruit staff, we are always too late –the disease has passed us up again and we are again understaffed and underfunded. There must be a way to do it right. We can predict a massive need of both epidemiologic and laboratory staff and a need for rapidly mobilizable funds to undertake field investigations. In this vast and wealth country there must be a way to get $10 to $20 million immediately for this disease. I stress speed because the usual government funding and spending processes are so slow to be unacceptable in such an emergency situation. For the good of the people of this country and the world, we should no longer accept the claims of inadequate funding and we should no longer be content with the trivial resources offered. Our past and present efforts have been and are far too small and we can't be proud. It is time to do more. It is time to do what is right. With utmost concern and continuing hope Donald P. Francis, M.D., D.Sc. Assistant Director for Medical Science From the Donald Francis digital collection https://blogs.library.ucsf.edu/broughttolight/2017/10/23/new-donald-p-francis-digital-collection/
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