IsCanceled 0 Column Labels Sum of IsCanceled Number of Bookings Row Labels 2015 2016 2017 2015 2016 2017 Online TA 4,520 17,824 13,394 Offline TA/TO 4,012 8,143 3,753 Direct 1,963 4,796 3,913 Groups 2,257 3,005 2,452 Corporate 952 2,187 1,164 Complementary 150 317 179 Aviation 98 87 Grand Total 13,854 36,370 24,942 % of Total Bookings Total Sum of IsCanceled Total Number of Bookings 2015 2016 2017 6.01% 23.71% 17.82% 35,738 5.34% 10.83% 4.99% 15,908 2.61% 6.38% 5.21% 10,672 3.00% 4.00% 3.26% 7,714 1.27% 2.91% 1.55% 4,303 0.20% 0.42% 0.24% 646 0.00% 0.13% 0.12% 185 18.43% 48.39% 33.18% 75,166 Total % of Total Bookings 47.55% 21.16% 14.20% 10.26% 5.72% 0.86% 0.25% 100.00% Average of ADR Column Labels Row Labels January February March April May June Resort Hotel € 64.77 € 70.10 € 79.07 € 88.92 € 96.40 € 106.98 Aviation € 88.00 € 89.00 € 97.16 € 102.76 € 95.00 Complementary € 1.25 € 4.12 € 12.08 € 1.07 € 0.76 € Corporate € 52.39 € 63.51 € 59.63 € 59.56 € 87.23 € 79.94 Direct € 63.11 € 70.82 € 79.77 € 92.19 € 110.02 € 120.25 Groups € 76.34 € 68.07 € 72.80 € 73.35 € 77.72 € 87.23 Offline TA/TO € 60.65 € 61.46 € 69.61 € 81.15 € 81.33 € 99.48 Online TA € 69.98 € 78.56 € 88.50 € 101.95 € 113.56 € 119.10 Grand Total € 64.77 € 70.10 € 79.07 € 88.92 € 96.40 € 106.98 Row Labels Resort Hotel January February March April May June 64.8 70.1 79.1 88.9 96.4 107.0 Resort Hotel 160.0 142.9 125.5 140.0 120.0 100.0 80.0 64.8 70.1 79.1 88.9 96.4 107.0 95.1 80.7 60.0 40.0 20.0 0.0 Resort Hotel Aviation Complementary Corporate Direct Groups Offline TA/TO Online TA 98.3 99.1 3.6 70.4 110.2 76.0 86.0 111.6 114.7 120.0 100.0 80.0 60.0 40.0 20.0 0.0 20.0 0.0 July August September October November December Grand Total € 125.48 € 142.89 € 114.75 € 95.11 € 80.74 € 86.37 € 98.33 € 52.67 € 107.50 € 105.38 € 85.00 € 99.12 € 1.75 € 0.15 € 10.15 € 0.25 € 5.67 € 2.66 € 3.56 € 87.40 € 93.79 € 98.48 € 70.55 € 60.34 € 60.62 € 70.35 € 149.72 € 173.29 € 141.39 € 101.23 € 86.18 € 96.99 € 110.18 € 73.23 € 69.52 € 82.58 € 70.56 € 73.77 € 92.06 € 76.01 € 103.86 € 105.29 € 96.40 € 90.91 € 74.92 € 74.10 € 85.98 € 136.08 € 151.66 € 133.73 € 108.78 € 87.57 € 90.51 € 111.64 € 125.48 € 142.89 € 114.75 € 95.11 € 80.74 € 86.37 € 98.33 July 80.7 August September October November December 125.5 142.9 114.7 95.1 80.7 86.4 86.4 ADR per Market Average of ADR Column Labels Row Labels January February March April May June Corporate € 52.51 € 56.90 € 56.84 € 64.05 € 74.31 € 99.63 Direct € 59.35 € 68.39 € 74.28 € 83.77 € 99.20 € 112.38 GDS € 97.75 € 91.83 € 98.10 € 149.54 € 113.50 TA/TO € 67.84 € 71.74 € 81.37 € 90.90 € 97.45 € 107.02 Grand Total € 64.77 € 70.10 € 79.07 € 88.92 € 96.40 € 106.98 ADR per Distribution Channels 140.0 Corporate Direct GDS TA/TO 71.4 101.2 124.6 99.8 120.0 100.0 80.0 60.0 40.0 20.0 0.0 Corporate Direct July August September October November December Grand Total € 90.88 € 95.38 € 99.84 € 64.40 € 66.17 € 54.41 € 71.42 € 144.39 € 170.48 € 124.65 € 92.10 € 76.98 € 97.88 € 101.18 € 146.67 € 113.00 € 187.86 € 120.17 € 140.21 € 84.15 € 124.62 € 124.17 € 139.46 € 114.18 € 99.18 € 82.39 € 86.00 € 99.76 € 125.48 € 142.89 € 114.75 € 95.11 € 80.74 € 86.37 € 98.33 R per Distribution Channels GDS TA/TO Count of IsCanceled Row Labels Resort Hotel Grand Total Column Labels January February March 2248 3891 2248 3891 IsCanceled 1 Sum of ADR Row Labels Resort Hotel Grand Total Column Labels January February March April € 41,173.40 € 97,084.19 € 132,628.56 € 191,478.04 € 41,173.40 € 97,084.19 € 132,628.56 € 191,478.04 January Total Cancellations Revenue Lost From Cancellation € April 4824 4824 5428 5428 February March April 2248 3891 4824 5428 41,173.40 € 97,084.19 € 132,628.56 € 191,478.04 Revenue Lost From Cancellations pe € 300,000.00 € 250,000.00 € 200,000.00 € 150,000.00 € 100,000.00 € 50,000.00 €- May June 5478 5478 July 5292 5292 August 4572 4572 September October 5063 5394 5063 5394 6203 6203 May June July August September October € 190,014.45 € 232,947.59 € 184,022.02 € 256,674.60 € 230,193.14 € 245,976.97 € 190,014.45 € 232,947.59 € 184,022.02 € 256,674.60 € 230,193.14 € 245,976.97 May June July August September October 5478 5292 4572 5063 5394 6203 € 190,014.45 € 232,947.59 € 184,022.02 € 256,674.60 € 230,193.14 € 245,976.97 om Cancellations per month November December 4454 4454 Grand Total 3860 56707 3860 56707 November December Grand Total € 139,127.25 € 124,160.78 € 2,065,480.99 € 139,127.25 € 124,160.78 € 2,065,480.99 November December 4454 3860 € 139,127.25 € 124,160.78 1 1 1 1 1 1 0 0 0 0 0 0 9 Lead Time Bucket Average ADR 0 #REF! 5 #REF! 10 #REF! 15 #REF! 20 #REF! 25 #REF! 30 #REF! 35 #REF! 40 #REF! 45 #REF! 50 #REF! 55 #REF! 60 #REF! 65 #REF! 70 #REF! 75 #REF! 80 #REF! 85 #REF! 90 #REF! 95 #REF! 100 #REF! 105 #REF! 110 #REF! 115 #REF! 120 #REF! 125 #REF! 130 #REF! 135 #REF! 140 #REF! 145 #REF! 150 #REF! 155 #REF! 160 #REF! 165 #REF! 170 #REF! 175 #REF! 180 #REF! 185 #REF! 190 #REF! 195 #REF! 200 #REF! 205 #REF! Average Daily Rate Average ADR 0 #REF! 1 #REF! 2 #REF! 3 #REF! 4 #REF! 5 #REF! 6 #REF! 7 #REF! 8 #REF! 9 #REF! 10 #REF! 11 #REF! 12 #REF! 13 #REF! 14 #REF! 15 #REF! 16 #REF! 17 #REF! 18 #REF! 19 #REF! 20 #REF! 21 #REF! 22 #REF! 23 #REF! 24 #REF! 25 #REF! 26 #REF! 27 #REF! 28 #REF! 29 #REF! 30 #REF! 31 #REF! 32 #REF! 33 #REF! 34 #REF! 35 #REF! 36 #REF! 37 #REF! 38 #REF! 39 #REF! 40 #REF! 41 #REF! 1 1 1 1 Average Daily Rate Lead Time 1 1 0 0 0 0 0 0 15 0 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 210 215 220 225 230 235 240 245 250 255 260 265 270 275 280 285 290 295 300 305 310 315 320 325 330 335 340 345 350 355 360 365 370 375 380 385 390 395 400 405 410 415 420 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 0 15 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 425 430 435 440 445 450 455 460 465 470 475 485 490 500 505 510 520 525 535 540 545 605 630 710 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 #REF! 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#REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 370 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 389 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 390 391 393 394 395 397 398 399 400 403 405 406 412 418 419 420 422 424 426 429 433 434 435 437 440 443 444 445 447 451 454 457 461 464 468 475 482 489 496 503 510 517 524 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 531 538 542 605 626 709 #REF! #REF! #REF! #REF! #REF! #REF! 0 9 18 27 36 45 54 63 72 81 90 99 108 117 126 135 144 153 162 171 180 189 198 207 216 225 234 243 252 261 270 279 288 297 306 315 324 333 342 351 Average Daily Rate vs. Lead Time Lead Time (Days) Average Rate 0 15 30 45 60 75 90 105 120 135 150 165 180 195 210 225 240 255 270 285 300 315 330 345 360 375 390 405 420 435 450 465 485 0 15 30 45 60 75 90 105 120 135 150 165 180 195 210 225 240 255 270 285 300 315 330 345 360 375 390 405 420 435 450 465 485 Lead Time (Days) 465 485 505 525 545 710 351 360 370 380 391 405 429 447 489 605 465 485 505 525 545 710 IsCanceled 0 Count of hotel Row Labels January February March April May June July August September October November December Grand Total Column Labels 2015 IsCanceled 0 1517 2291 3020 3225 1854 1947 13854 2016 1691 2554 3347 3367 3563 3196 3073 3238 3372 3689 2818 2462 36370 2017 Grand Total 2431 4122 2818 5372 3298 6645 3198 6565 3551 7114 3208 6404 3329 7919 3109 8638 6392 6914 4672 4409 24942 75166 Count of IsRepeatedGuest Column Labels Row Labels 2015 2016 2017 Grand Total 0 97.91% 95.48% 94.68% 95.67% 1 2.09% 4.52% 5.32% 4.33% Grand Total 100.00% 100.00% 100.00% 100.00% Average/Month 2061 2686 3323 3283 3557 3202 3960 4319 3196 3457 2336 2205 hotel IsCanceled LeadTime ArrivalDateYear ArrivalDateMonth ArrivalDateWeekNumber ArrivalDateDayOfMonth StaysInWeekendNights StaysInWeekNights Adults Children Babies Meal Country MarketSegment DistributionChannel IsRepeatedGuest PreviousCancellations PreviousBookingsNotCanceled ReservedRoomType AssignedRoomType BookingChanges DepositType Agent Company DaysInWaitingList CustomerType ADR RequiredCarParkingSpaces TotalOfSpecialRequests ReservationStatus ReservationStatusDate #REF! Afghanistan AF AFG Albania AL ALB Algeria DZ DZA American Samoa AS ASM Andorra AD AND Angola AO AGO Anguilla AI AIA Antarctica AQ ATA Antigua and Barbuda AG ATG Argentina AR ARG Armenia AM ARM Aruba AW ABW Australia AU AUS Austria AT AUT Azerbaijan AZ AZE Bahamas (the)BS BHS Bahrain BH BHR Bangladesh BD BGD Barbados BB BRB Belarus BY BLR Belgium BE BEL Belize BZ BLZ Benin BJ BEN Bermuda BM BMU Bhutan BT BTN Bolivia (Plurinational BO State of) BOL Bonaire, Sint Eustatius BQ and Saba BES Bosnia and Herzegovina BA BIH Botswana BW BWA Bouvet IslandBV BVT Brazil BR BRA British Indian IO Ocean Territory IOT(the) Brunei Darussalam BN BRN Bulgaria BG BGR Burkina Faso BF BFA Burundi BI BDI Cabo Verde CV CPV Cambodia KH KHM Cameroon CM CMR Canada CA CAN Cayman Islands KY(the) CYM Central AfricanCFRepublic (the) CAF 4 8 12 16 20 24 660 10 28 32 51 533 36 40 31 44 48 50 52 112 56 84 204 60 64 68 535 70 72 74 76 86 96 100 854 108 132 116 120 124 136 140 Chad TD TCD Chile CL CHL China CN CHN Christmas Island CX CXR Cocos (Keeling) CCIslands (the)CCK Colombia CO COL Comoros (the)KM COM Congo (the Democratic CD Republic COD of the) Congo (the) CG COG Cook Islands (the) CK COK Costa Rica CR CRI Croatia HR HRV Cuba CU CUB Curaçao CW CUW Cyprus CY CYP Czechia CZ CZE Côte d'Ivoire CI CIV Denmark DK DNK Djibouti DJ DJI Dominica DM DMA Dominican Republic DO (the) DOM Ecuador EC ECU Egypt EG EGY El Salvador SV SLV Equatorial Guinea GQ GNQ Eritrea ER ERI Estonia EE EST Eswatini SZ SWZ Ethiopia ET ETH Falkland Islands FK (the) [Malvinas] FLK Faroe Islands (the) FO FRO Fiji FJ FJI Finland FI FIN France FR FRA French GuianaGF GUF French Polynesia PF PYF French Southern TF TerritoriesATF (the) Gabon GA GAB Gambia (the) GM GMB Georgia GE GEO Germany DE DEU Ghana GH GHA Gibraltar GI GIB 148 152 156 162 166 170 174 180 178 184 188 191 192 531 196 203 384 208 262 212 214 218 818 222 226 232 233 748 231 238 234 242 246 250 254 258 260 266 270 268 276 288 292 Greece GR GRC Greenland GL GRL Grenada GD GRD Guadeloupe GP GLP Guam GU GUM Guatemala GT GTM Guernsey GG GGY Guinea GN GIN Guinea-BissauGW GNB Guyana GY GUY Haiti HT HTI Heard Island and HMMcDonaldHMD Islands Holy See (the)VA VAT Honduras HN HND Hong Kong HK HKG Hungary HU HUN Iceland IS ISL India IN IND Indonesia ID IDN Iran (Islamic Republic IR of) IRN Iraq IQ IRQ Ireland IE IRL Isle of Man IM IMN Israel IL ISR Italy IT ITA Jamaica JM JAM Japan JP JPN Jersey JE JEY Jordan JO JOR Kazakhstan KZ KAZ Kenya KE KEN Kiribati KI KIR Korea (the Democratic KP People's PRK Republic of) Korea (the Republic KR of) KOR Kuwait KW KWT Kyrgyzstan KG KGZ Lao People's Democratic LA Republic LAO (the) Latvia LV LVA Lebanon LB LBN Lesotho LS LSO Liberia LR LBR Libya LY LBY Liechtenstein LI LIE 300 304 308 312 316 320 831 324 624 328 332 334 336 340 344 348 352 356 360 364 368 372 833 376 380 388 392 832 400 398 404 296 408 410 414 417 418 428 422 426 430 434 438 Lithuania LT LTU Luxembourg LU LUX Macao MO MAC Madagascar MG MDG Malawi MW MWI Malaysia MY MYS Maldives MV MDV Mali ML MLI Malta MT MLT Marshall Islands MH(the) MHL Martinique MQ MTQ Mauritania MR MRT Mauritius MU MUS Mayotte YT MYT Mexico MX MEX Micronesia (Federated FM States FSM of) Moldova (the MD Republic of) MDA Monaco MC MCO Mongolia MN MNG Montenegro ME MNE Montserrat MS MSR Morocco MA MAR Mozambique MZ MOZ Myanmar MM MMR Namibia NA NAM Nauru NR NRU Nepal NP NPL Netherlands (the) NL NLD New Caledonia NC NCL New Zealand NZ NZL Nicaragua NI NIC Niger (the) NE NER Nigeria NG NGA Niue NU NIU Norfolk IslandNF NFK Northern Mariana MP Islands (the) MNP Norway NO NOR Oman OM OMN Pakistan PK PAK Palau PW PLW Palestine, State PSof PSE Panama PA PAN Papua New Guinea PG PNG 440 442 446 450 454 458 462 466 470 584 474 478 480 175 484 583 498 492 496 499 500 504 508 104 516 520 524 528 540 554 558 562 566 570 574 580 578 512 586 585 275 591 598 Paraguay PY PRY Peru PE PER Philippines (the) PH PHL Pitcairn PN PCN Poland PL POL Portugal PT PRT Puerto Rico PR PRI Qatar QA QAT Republic of North MK Macedonia MKD Romania RO ROU Russian Federation RU (the) RUS Rwanda RW RWA Réunion RE REU Saint Barthélemy BL BLM Saint Helena, Ascension SH andSHN Tristan da Cunha Saint Kitts andKN Nevis KNA Saint Lucia LC LCA Saint Martin (French MF part) MAF Saint Pierre and PMMiquelon SPM Saint Vincent VC and the Grenadines VCT Samoa WS WSM San Marino SM SMR Sao Tome andST Principe STP Saudi Arabia SA SAU Senegal SN SEN Serbia RS SRB Seychelles SC SYC Sierra Leone SL SLE Singapore SG SGP Sint Maarten (Dutch SX part) SXM Slovakia SK SVK Slovenia SI SVN Solomon Islands SB SLB Somalia SO SOM South Africa ZA ZAF South GeorgiaGS and the South SGS Sandwich Islands South Sudan SS SSD Spain ES ESP Sri Lanka LK LKA Sudan (the) SD SDN Suriname SR SUR Svalbard and Jan SJ Mayen SJM Sweden SE SWE 600 604 608 612 616 620 630 634 807 642 643 646 638 652 654 659 662 663 666 670 882 674 678 682 686 688 690 694 702 534 703 705 90 706 710 239 728 724 144 729 740 744 752 Switzerland CH CHE 756 Syrian Arab Republic SY SYR 760 Taiwan (Province TW of China) TWN 158 Tajikistan TJ TJK 762 Tanzania, United TZ Republic ofTZA 834 Thailand TH THA 764 Timor-Leste TL TLS 626 Togo TG TGO 768 Tokelau TK TKL 772 Tonga TO TON 776 Trinidad and Tobago TT TTO 780 Tunisia TN TUN 788 Turkey TR TUR 792 TurkmenistanTM TKM 795 Turks and Caicos TC Islands (the) TCA 796 Tuvalu TV TUV 798 Uganda UG UGA 800 Ukraine UA UKR 804 United Arab Emirates AE (the) ARE 784 United Kingdom GB of Great Britain GBR and Northern Ireland 826 (the) United States UM Minor Outlying UMI Islands (the) 581 United States US of America (the) USA 840 Uruguay UY URY 858 Uzbekistan UZ UZB 860 Vanuatu VU VUT 548 Venezuela (Bolivarian VE Republic VENof) 862 Viet Nam VN VNM 704 Virgin Islands VG (British) VGB 92 Virgin Islands VI (U.S.) VIR 850 Wallis and Futuna WF WLF 876 Western Sahara EH ESH 732 Yemen YE YEM 887 Zambia ZM ZMB 894 Zimbabwe ZW ZWE 716 Åland Islands AX ALA 248 Country Name Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas (the) Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia (Plurinational State of) Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory (the) Brunei Darussalam Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands (the) Central African Republic (the) Chad Chile China Christmas Island Cocos (Keeling) Islands (the) Colombia Comoros (the) Congo (the Democratic Republic of the) Congo (the) Cook Islands (the) Costa Rica Croatia Cuba Curaçao Cyprus Czechia Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic (the) Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Falkland Islands (the) [Malvinas] Faroe Islands (the) Fiji Finland France French Guiana French Polynesia French Southern Territories (the) Gabon Gambia (the) Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (the) Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea (the Democratic People's Republic of) Korea (the Republic of) Kuwait Kyrgyzstan Lao People's Democratic Republic (the) Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands (the) Martinique Mauritania Mauritius Mayotte Mexico Micronesia (Federated States of) Moldova (the Republic of) Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands (the) New Caledonia New Zealand Nicaragua Niger (the) Nigeria Niue Norfolk Island Northern Mariana Islands (the) Norway Oman Pakistan Palau Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines (the) Pitcairn Poland Portugal Puerto Rico Qatar Republic of North Macedonia Romania Russian Federation (the) Rwanda Réunion Saint Barthélemy Saint Helena, Ascension and Tristan da Cunha Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Sudan Spain Sri Lanka Sudan (the) Suriname Svalbard and Jan Mayen Sweden Switzerland Syrian Arab Republic Taiwan (Province of China) Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands (the) Tuvalu Uganda Ukraine United Arab Emirates (the) United Kingdom of Great Britain and Northern Ireland (the) United States Minor Outlying Islands (the) United States of America (the) Uruguay Uzbekistan Vanuatu Venezuela (Bolivarian Republic of) Viet Nam Virgin Islands (British) Virgin Islands (U.S.) Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland Islands Responses to Senior Manager Exercise 6 - Total Bookings Sales & Marketing Director 2015 Total Bookings Over Dataset Of Which Cancelled Of Which Completed #REF! #REF! - #REF! #REF! #REF! Total Revenue Over Dataset Revenue Associated with Cancellations Revenue Associated with Completed #REF! #REF! #REF! #REF! #REF! #REF! Booking Volumes by Month Operations Director Average January February March April May June July August September October November December 2015 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! Repeat Booking Analysis Operations Director Total % Bookings Made by Previous Customers Num of Bookings Made by Previous Customers Num of Total Bookings 2015 #REF! #REF! #REF! #REF! #REF! #REF! 2016 2017 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 2016 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 2017 #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! 2016 #REF! #REF! #REF! 2017 #REF! #REF! #REF!
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