Technology Acceptance model; Theory of Behaviour model; The work around
theory and The Diamond change model
Your assignment due on 10 Oct 2025
Your brief
Group assignment: Submission date: 6 Oct 2025

Do this case as your group assignment. Remember to register your assignment with your lecturer. Only one
group per organization is allowed.

The assignment should not exceed 5000 words. Appendices are not included in the word count limit. Use
the NWU HARVARD STYLE referencing throughout the text. (https://libguides.nwu.ac.za/harvardreferencing)

Based on the models stated in the heading, visit a Community organization or NPO/NGO and apply your
knowledge and insights gained over the past month. These must have more than 10 persons in employment.
Choose or search for a technology or information systems method that can assist them achieving their
goals. Describe the technology/information system and elaborate the advantage to them. Indicate the usage.
Use any 2 of the models to show change and implementation. However, there is one non-negotiable
condition. This technology/Information systems method may not cost you nor the organization more than one
cent. If any costs occur while implementing or obtaining the relevant technology/information management
system, it is an outright fail. (Hint if you use the TAM, make sure you use the updated version)

Bonus points are available. If your community organization is not registered at SASSSA/Ituba or at any place
that give grants on a regular basis to the organization, and you can prove that you assisted in the registration
process, then up to 5 bonus points are available.

The assignment should be in an academic management report format that you will present to the managing
director of an NGO/NPO organisation. Structure the report well and remember to write an executive
summary. Add a short PowerPoint presentation as an addendum (approximately 10 slides maximum. Up to
5 bonus points are available. Neatness and attractiveness/layout will count)
Consider the following in your report (show and apply your literature):

The two major risks when considering adopting a new information technology

Show which of the models are applicable and why. Motivate your answer thoroughly and show the
applicability of these. A detailed literature study is required.

Show and apply your literature study. Please refer to you sources according to the Harvard method
throughout your assignment.

Wider reading is highly recommended. (You may use AI as a research tool, but not in assistance in
writing. For assistance in writing use the MS Word add on Editor)
Structure the report as follows:
Management summary
Index
Introduction
Discussion of your literature study and its general applications
Conclusions & Recommendation about the topics in the business or community organisation
Implementation
Bibliography
Annexure A: Title
Annexure B: Title
PowerPoint File

Total marks: 100 (This will count 25 % towards your final mark)

An electronic copy must be uploaded on eFundi. No late assignments will be accepted.

Please note:
Much of the information is available online in the form of electronic articles.
The assignments will be marked as follows:
Criteria for marking individual final portfolio of evidence
1
Content (50)
Mark
1.1
Did the candidates convince me that they have a thorough understanding of the theory? Did the
candidate discussed and applied at least 2 of the topics given?
(30)
1.2
Did the candidate convince me that he/she can practically apply the theory in an organisation?
(15)
1.3
Are the identified opportunities for improvement realistic within the constraints of an actual
organisation?
(10)
2
Insight: Did the candidate convince me that he/she has a genuine insight into the application of
the theory and how Information systems/ management strategically fits into the rest of the
organisation?
(15)
3
Layout and technical aspects i.e. grammar, referencing (Harvard), executive summary.
(10)
4
Marker’s general impression
(10)
5
Value added: Did the candidate convince me that he/she can add value to the company through
application of this knowledge? (Internal/ external or alternative recommendations).
(10)
Total 100
Remarks
Blogs, Wikipedia, Medium etc. not allowed. It is just some-one’s opinion. It is not peer reviewed. Wikipedia etc.
not really an acknowledged resource as it is not peer reviewed. Any person can change or add to it. There are no
control over the data, see this video: https://www.youtube.com/watch?v=20PlHx_JjEo
How to write a report:
Please consider the following:
PLAGIARISM
Plagiarism (AI Chat GPT writing is included) is the passing off of someone else's work, whether writing or ideas,
without acknowledgement, as your own effort. It is academic dishonesty and is dealt with very seriously.
Forms of plagiarism include:

Repeating, as your own, someone else's sentences.

Using another person's arguments as your own.

Repeating someone else's particularly apt phrase without appropriate acknowledgement.

Paraphrasing another person's argument as your own.

Presenting another's line of thinking as if it were your own.
When it is clear that a learner has, for the purpose of an assignment, copied from any material without reference to
source, it could result in exclusion from the course.
Copying
When two or more learners have clearly co-operated to create a piece of work which has been identified as an
'Individual Assignment', those students may be excluded from further participation in the course. Learners who
knowingly lend their work to others for the purpose of copying will be treated in the same manner as those who
copy.
How to answer assignment and examination questions effectively
Consider the question
Most assignment questions require an essay type of answer. Start by reading the assignment question carefully.
You will be surprised at how much you already know. Outline possible approaches to an answer or list known
facts - this loosens your mind and gets you started.
Ensure that you understand what the question is asking you to do. The questions may be divided into sections, sometimes
linked by the word ”and”. Your answer must address each section of the question.
Look at the question, section by section, and think about it: What is the question asking you to do?
Analyse:
Compare:
Contrast:
Differentiate:
Criticise:
Define:
Describe:
Discuss:
Enumerate:
Evaluate:
Explain:
Illustrate:
Interpret:
Break up into parts and discuss, examine or interpret each part.
Examine two or more things; identify similarities and differences; build a table of your findings.
Examine two or more things; identify similarities and differences; build a table of your findings.
Examine two or more things; identify similarities and differences; build a table of your findings.
Make judgments; evaluate comparative worth. Criticism often involves analysis.
Give the meaning (usually a meaning specific to the course or subject); determine the precise
limits of the term to be defined; explain the exact meaning. Definitions are usually short.
Give a detailed account; make a picture with words; l List characteristics, qualities and parts.
Consider and debate or argue the pros and cons of an issue; write about any conflict; compare
and contrast.
List several ideas, aspects, events, things, qualities, reasons, etc.
Give your opinion or state the opinion of an expert (include evidence to support the evaluation).
Make an idea clear; show logically how a concept is developed; give reasons for an event.
Give concrete examples; explain clearly by using comparisons or examples.
Comment upon, give examples, describe relationships; explain the meaning; describe, then
Outline:
Prove:
Relate:
State:
Summarise:
Trace:
evaluate.
Describe main ideas, characteristics or events.
Support with facts (especially facts presented in class or in the text)
Show the connections between ideas or events; provide a larger context.
Explain precisely.
Give a brief, condensed account; include conclusions and avoid unnecessary details.
Show the order of events or progress of a subject or event.
In order to answer the questions, you will have to think about the material you have studied and make a list of the
things the question asks.
Most assignment questions are designed to evaluate:

your understanding of the concepts and theories introduced in the course; and

your ability to apply these to real situations and problems.
To address the first requirement, you can make a list of things you have learned from the different sections of the
course and then select those relevant to the topic you are writing about. To satisfy the second requirement , you
should think about the ways in which you can interpret and apply the things you have learned to the problems you
and your organisation face every day. Alternatively, you may think about past problems or experiences that you
or your organisation have faced. For all assignments and projects you are encouraged to discuss your ideas and
the theories with other people or with functional specialists, especially if the subject matter is new to you.
At this level it is acceptable to reject concepts and theories, as long as you are able to argue both your acceptances
and rejections fully and to illustrate your viewpoint with relevant examples.
The structure of the answer
Once you have organised your ideas, you should be ready to write your first draft. Structuring the answer is an
essential discipline to learn, and will dramatically improve the effectiveness of your answers

Introduction:
In the introduction, define the terms of the question. For example, if the question asks: "Describe the project
management process in your organisation”, begin by defining project management process. State how you
intend answering the question, the areas you intend to discuss and why you are approaching it in this way.

Exposition:
This is the bulk of the answer where you use your notes. It may include some of the following:
Points for and against an argument, presented in logical order;
An account of what you did or what happened;
Difficulties, limitations and successes; and
Methods used.
Some questions may ask you to produce a discussion paper answer. In this case you should review
(critically state and evaluate) a ''position” (point of view, opinion, or theory); interpret given information:
collate, discuss, analyse and argue facts, ideas, theories, concepts and data, using practical examples as
illustrations. You should end with a conclusion which gives the reader a sense of your viewpoint and the
valid reasons for your stance.
Many questions have a practical orientation. Here you are asked to look at an organisation or case study,
identify problems and review the strategy for the future. Your answers should be in the form of a report
which analyses the key issues and concludes with recommendations.

Conclusion
State your conclusions, based upon the evidence you have given. Describe the outcome of your argument.
Refer back to the question, remind the reader of ways in which you have dealt with the issues raised, and
assess how well you have answered it. The conclusion is not merely a summary of the exposition. If the
question involves a comparison of two methods or reports, say which one is better, and why. Do not
introduce any new facts at this stage.

Recommendations (where required)

Not all questions will ask / call for recommendations – include where applicable.

Appendices
Include any graphs, charts, etc, that you have used as an appendix (include a page number
and refer to these appendices in the body of the answer).

References (Where did you get the information?)
Quote your sources:. articles, books, graphs, charts, additional information, etc.

Glossary of terms
Here you must define industry specific terms.
Effective writing
The written word is the vehicle through which your work will be judged. It therefore deserves particular
attention.
You should strive to convey your information precisely and accurately. You want to convey your ideas clearly
and to make sure that the reader can see that you handle your information effectively. A verbose writing style
will not hide a vague idea or enhance a good one.
Guidelines
Complete
-
Check that you have included all the necessary information: "Have I answered the
question fully?"
Correct
-
Check accuracy of facts and figures; make sure that your graph adds up to 100%, etc.
Check grammar and spelling: although you have been told that you will not be penalised
for poor grammar and spelling, do your best to avoid this.
Clear
-
Concise
-
Use language that the reader of your answer will understand.
Keep it simple. Erudition will not score points.
Keep sentences and paragraphs short. It is very annoying to try reading an answer which
carries on and on without any breaks or pauses.
Present the information in a logical sequence. It should not be necessary to page back and
forth in order to make sense of what is written. Use a building block technique.
Avoid unnecessary details; don’t try to "pad" your answer.
Ask yourself – "Does what I am saying here, add value?"
Avoid unnecessary words; keep it short and simple