1. how information systems are transforming business - emerging mobile digital platform growing business use of big data - growth in cloud computing 2. business rms invest heavily
in information systems to achieve six strategic business objectives Our New Champions
Inspire Competitive Success Where each letter stands for: O - Operational Excellence N New products, services, and business models C - Customer and Supplier Intimacy I Improved Decision Making C - Competitive Advantage S - Survival 3. 6 strategic business
objectives - operational excellence - improvement of ef ciency to attain higher pro tability information systems, technology an important tool in achieving greater ef ciency and
productivity 4. 6 strategic business objectives - new products, services, and business models business model : describes how company produces, delivers , and sells product or service to
create wealth - information systems and technology a major enabling tool for new products,
services, business models 5. 6 strategic business objectives- customer and supplier intimacy serving customers well leads to customers returning raises revenues and pro ts - intimacy
with suppliers allows them to provide vital inputs which lower costs 6. 6 strategic business
objectives - improved decision making - without accurate info managers will - use forecasts,
guess, luck - overproduce, underproduce - misallocate resources - respond poorly in time
poor outcomes raise costs and lose customers 7. 6 strategic business objectives - competitive
advantage - delivering better performance - charging less for superior products - responding
to customers and suppliers in real time 8. 6 strategic business objectives - survival information technologies as necessity of business - industry level changes (citibanks
introduction of atms) - governmental regulations requiring record keeping 9. information
system - set of interrelated components - collect, store, process and distribute infor - support
decision making, coordination, control 10. information vs data Data are streams of raw facts
Information is data shaped into meaningful form 11. 4 activities of info systems pro- - input :
captures raw data from organization or external environment duce info organizations need processing: converts raw data into meaningful form output: transfers processed info to people
or activities that use it feedback: output is returned to appropriate members of organization to
help evaluate or correct input stage 12. dimensions of information systems - organizations technology - management - business 13. dimensions of information systems - organizations hierarchy of authority, responsibility - separation of business functions - unique business
processes - unique business culture - organizational politics 14. dimensions of information
systems - management - managers set organizational strategy for responding to business
challenges - in addition, managers must act creatively : * creating new products and services
* occasionally recreating the org 15. dimensions of information systems - technology
-Computer hardware and software -Data management technology -Networking and
telecommunications technology -Networks, the Internet, intranets and extranets, World Wide
Web -IT infrastructure: provides platform that system is built on 16. dimensions of
information systems - business - IS is instrument for creating value - investments in IT will
result in superior returns: * productivity increases * revenue increases * superior long term
strategic positioning 17. approaches to information systems - technical * operations research
* computer science * management science - behavioral approaches * psychology *
economics * sociology 4 / 4
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