eCircular
Department: PBBU - CORPORATE AND INSTITUTIONAL TIEUPS
Sl.No.: 1210/2021 - 22
Circular No.: NBG/PB/C^ITU-SP/8/2021 - 22
Date: Wed 16 Feb 2022
The Chief General Manager
State Bank of India
Local Head Office
All Circles/ CCG/ CAG/ SARG etc.
Madam / Dear Sir,
SALARY PACKAGE ACCOUNTS
FAMILY SAVINGS ACCOUNT
LAUNCH OF NEW PRODUCT “SBI RISHTEY”
While onboarding Salary Package customers, some Banks are adopting “Family
Banking concept” and facilitating family members of customers to open Savings Bank
accounts with differentiated features from Regular Savings Bank Account. It has been
decided to introduce Family Savings Bank Account facility “SBI Rishtey” with the
objective of offering competitive features on our Salary Package.
2.
“SBI Rishtey” will facilitate operating functionaries in sourcing / marketing
Salary Package Accounts as well as meeting competition from other Banks. The
product will enhance loyalty of customer with the Bank and generate more business
opportunities for retail assets / liability / insurance and investment products from this
target group.
3.
Existing and / or new Savings Bank Account of family members of Salary
Package Customers will be converted / opened using new product code “1029-1601”.
The product features of “SBI Rishtey” are attached as Annexure-I. Detailed process/
guidelines for the product is attached as Annexure-II, for use of operating functionaries.
4.
Please advise all operating functionaries to note contents for meticulous
compliance.
Yours faithfully,
(Aditya Nath Jha)
For Chief General Manage (PB)
Annexure-I
FAMILY SAVINGS ACCOUNT “SBI RISHTEY”: PRODUCT FEATURES
Particulars
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Key Features
Gold and above variants Salary Package
Customers. List of eligible Salary Package
Eligibility
Product Codes for Primary Customer is attached
as Annexure-III.
Spouse, Children, Parents and Siblings
(Declaration as per Annexure-IV from Primary
Included Family Members
customer is to be obtained for ensuring
relationship of family member.)
Number of Family Savings Maximum 4 (Four) individual accounts can be
Accounts allowed with a linked as Family Savings Accounts (SBI Rishtey)
Salary Package customer with primary Salary Account Holder’s Account.
Minimum Balance
Nil
Minimum
Average
Nil. (No penalty for non-maintenance of MAB)
Balance (MAB)
Debit Card
Available
Debit
CardIssuance
Nil
Charges
Debit
CardAnnual
As applicable to Regular Savings Bank Account
Maintenance Charge
25 Cheque leaves in a Financial Year (As
Multi City Cheques
applicable to Regular Savings Bank Accounts)
Online Channel: Free
NEFT/ RTGS
Offline Channel: As applicable for Regular
Savings Bank Account
SMS Alerts
Free
Demand Draft Issuance Waived if issued by debit to Family Savings Bank
Charges
Account.
Auto Sweep Facility
Available
Annexure-II
FAMILY SAVINGS ACCOUNT “SBI RISHTEY”
PROCESS/ GUIDELINES
Creation of Family Id:
Creation of Family Id will be done through Screen “060032: Create Family Id for SBI
Rishtey Scheme”.
SCREEN LEVEL FIELD DATA TYPE AND DESCRIPTION:
Field Name
Data Type
Length
/
ACCOUNT NUMBER
CHAR (16)
Mandatory
CIF NUMBER
CHAR (17)
Read only - Disabled
CIF NAME
CHAR (60)
Read only - Disabled
ACCOUNT'S PRODUCT CHAR (40)
Read only - Disabled
FAMILY ID
Read only – Disabled – AutoPopulated
CHAR (20)
Max Mandatory / Optional
Points to be noted while creating Family Id:
User to enter the SB account number on the screen and click 'Fetch' button. On
fetch event, CIF name, CIF number, account's product and derived family ID value will
be displayed on the screen. User to submit the screen for creating/recording the family
ID. The Family-ID will be combination of static keyword 'FSA' and SB account's CIF
number. For e.g., “FSA12345678901”.
(i)
Please note that salary package account holder having salary account under
eligible product codes as per Annexure-III will be allowed otherwise CBS system will
give error message “9620: The entered Primary Account is not of CSP Product”.
(ii)
Customer with Resident Code “01-RI” is eligible. Other than “01-RI” resident
status will not be allowed for creation of family id. CBS system will give error message
“9623: Primary/ Secondary CIF Cust type is not allowed under this scheme”.
(iii)
The primary or secondary CIF should not have the accounts under NOFRILL/BSBD products, Otherwise Error will be given “9626: PRIM/SEC CIF SHOULD
NOT HAVE ACCOUNT UNDER NO-FRILL/BSBD PRODUCT”.
(v)
For active linked secondary CIF, only one FSA is permitted under the FSA
product.
(iv)
Primary CIF is not eligible for FSA under the scheme.
(vi)
The creation of Family-ID will be allowed from the Primary CIF's home branch or
from authorized non-home branches for doing activities under Salary Package products.
(vii)
The FAMILY-ID should not be created for the following customer types
'STAFF/NRI/NRO/BSBD/JPB/HUF/SENIOR CITIZEN'.
(viii)
FAMILY-ID EXTENSION IN CBS
A new menu link will be introduced under the ‘Customer Management' with
menu link name as ‘Link Secondary CIF to SBI Rishtey Scheme' (Screen No.
60033).
(i)
This new menu link will be provided to all the user types which are allowed or
had access to the menu for the CIF creation in CBS Bancslink system. The new screen
for Family ID extension would be as depicted below:
(ii)
SCREEN LEVEL FIELD DATA TYPE AND DESCRIPTION:
FIELD NAME
DATA TYPE / MAX MANDATTORY / OPTIONAL
LENGTH
FAMILY ID
CHAR (20)
PRIMARY
NUMBER
CIF CHAR (17)
READ ONLY - DISABLED
CIF NAME
CHAR (60)
READ ONLY – DISABLED
SECONDARY
NUMBER
CIF CHAR (17)
MANDATORY
MANDATORY
Points to be noted while adding secondary CIF in Family Id:
Secondary CIF number is kept as mandatory field on the above depicted screen.
If multiple secondary CIFs are to be added, then user to use this screen that many
times.
(i)
System will not allow addition of more than four secondary CIFs in an active
status. CBS system will give error message “XXXX: CANNOT ADD FURTHER, MAX
ALLOWED MEMBERS COUNT EXCEEDED.”
(iii)
The secondary CIF must not be part of any other family-ID with active status.
CBS system to give error message “XXXX: CANNOT ADD, CUSTOMER IS ALREADY
PART OF OTHER FAMILY-ID.”
(ii)
FAMILY-ID AMENDMENT/DELETION IN CBS
A new menu link will be introduced under the 'Customer Management' with menu
link name as 'Family-ID Amendment' (Screen No. 60034).
1.
This new menu link will be provided to all the user types which are allowed for the
CIF creation in CBS Bancslink system. The new screen for amendments in the existing
Family ID would be as depicted below: Here branch users can de-link any particular
ACTIVE Secondary CIF from Family-ID.
2.
SCREEN LEVEL FIELD DATA TYPE AND DESCRIPTION
FIELD NAME
DATA TYPE / MAX MANDATTORY / OPTIONAL
LENGTH
FAMILY ID
CHAR (20)
MANDATORY
PRIMARY CIF NUMBER
CHAR (17)
READ ONLY - DISABLED
SECONDARY CIF NUMBER CHAR (17)
(ALL SECONDARY CIF'S)
READ ONLY - DISABLED
PRIMARY CIF NAME
CHAR (60)
READ ONLY – DISABLED
SECONDARY CIF NAME
CHAR (60)
READ ONLY - DISABLED
Points to be noted while amending/ deleting Secondary CIF in Family Id:
As shown above, branch user to enter FAMILY-ID and click 'Fetch' button. CBS
system to fetch and display all the four ACTIVE Secondary CIF and CIF name on
(i)
screen. There will be radio button option against all the four records and whichever
record branch user requires to de-link from FAMILY-ID scheme, can select the same
and click button ‘DE-LINK CIF FROM FAMILY-ID'.
CBS system to validate first whether the SB account under new product of FSA
(family savings scheme) is present in the CBS under the de-linked secondary CIF then
CBS system to give error “9637: FIRST CHANGE THE ACCOUNT PRODUCT, THEN
DELINK”. Once the branch user via '7046' screen changes the SB a/c product to
normal SB product then CBS system will allow the de-link of secondary CIF from
Family-ID scheme. Primary CIF will not be allowed to be de-linked from family-ID at
any point of time.
(ii)
(iii)
All the secondary CIFs can be de-linked from family-id in the same fashion.
FAMILY-ID ENQUIRY IN CBS
A new menu link will be introduced under the ‘Customer Management' with
menu link name as ‘Family-ID Enquiry' (Screen No. 60037).
2.
This new menu link will be provided to all the user types which are allowed for
the CIF creation in CBS Bancslink system.
3.
Branch user to either enter the Primary CIF or Family-ID to fetch the details of
family-id and all linked primary/secondary CIF and their names.
1.
SCREEN LEVEL FIELD DATA TYPE AND DESCRIPTION:
FIELD NAME
DATA TYPE / MAX MANDATTORY / OPTIONAL
LENGTH
FAMILY ID
CHAR (20)
CONDITIONAL
MANDATORY
BASED ON RADIO BUTTON
PRIMARY CIF NUMBER
CHAR (17)
CONDITIONAL
MANDATORY
BASED ON RADIO BUTTON
SECONDARY
NUMBER
SECONDARY CIFs)
CIF CHAR (17)
(ALL
READ ONLY - DISABLED
PRIMARY CIF NAME
CHAR (60)
READ ONLY – DISABLED
SECONDARY CIF NAME
CHAR (60)
READ ONLY - DISABLED
CHANGE OF PRODUCT OF PRIMARY CIF'S SALARY PACKAGE ACCOUNT
As and when primary CIF's account under salary package product maintained in
Family ID is to be moved out to some other Savings Bank product which do not fall
under eligible salary package products as per Annexure-III, then same is allowed. The
Family-ID and primary CIF relations to continue as it is in the CBS system for other
purposes and bank reference.
1.
The secondary CIFs relationship with the Primary CIF will not be captured in CBS
system. Branches to validate it operationally.
2.
Once the secondary CIFs are added into the family-id then their existing SB account
can be converted into the new FSA SB product. Branch to use the existing product
change screen '7046' and all in-built validations on product change will be applicable
and there will be no by-pass of errors. If the existing account's product change is not
allowed by CBS system, then branch user to open new SB a/c in the new FSA product.
3.
Points to be remembered:
Auto conversion of product change while de-linking/linking, is not feasible.
Branches to do it manually via screen number 7046.
(i)
(ii)
All the screens/transactions are based on Maker Checker Concept.
The above screens/ transactions are available to user types who are already
authorized for 'Customer Management' link.
(iii)
If the Primary CIF is already part of an existing family-id, then system will not
allow family-id creation.
(iv)
If the Primary CIF was part of an existing family-id and currently is inactive, then
system will allow family-id creation.
(v)
(vi)
System will not allow product change of primary CIF till the time, family-id is
active.
System should not allow secondary CIF to be de-linked from family-id till the
time, it is active in family-id. Check the enquiry screen, it should display the details of
family-id.
(vii)
Annexure-III
LIST OF ELIGIBLE SALARY PACKAGE PRODUCT / VARIANTS FOR SBI RISHTEY
Salary Package
Customer
Tier Type
Corporate
Salary
010222
Package (CSP)
Start Up
Package
(SUSP)
Salary
Product
Code
1029 1441
1029 1451
1029 1461
1029 1442
1029 1452
1029
1462
1096
1096
1441
1451
1096
1461
1098
1098
1441
1451
1098
1461
1095
1095
1095
1097
1097
1097
1092
1092
1441
1451
1461
1441
1451
1461
1441
1451
SBCHQ- CSA-PUBIND-GOLD-INR
SBCHQ-CSA-PUBIND-DIAMOND-INR
SBCHQ-CSA-PUBIND-PLATINUM-INR
SBCHQ-START UP SAL PACK GOLD
SBCHQ-START
UP
SAL
PAC
DIAMOND
SBCHQ-START
UP
SAL
PAC
PLATNUM
SBCHQ- SGSP-PUBIND-GOLD-INR
SBCHQSGSP-PUBIND-DIAMONDINR
SBCHQSGSP-PUBIND-PLATINUMINR
SBCHQ- CGSP-PUBIND-GOLD-INR
SBCHQCGSP-PUBIND-DIAMONDINR
SBCHQ- CGSP-PUBIND-PLATINUMINR
SBCHQ- RSP-PUBIND-GOLD-INR
SBCHQ- RSP-PUBIND-DIAMOND-INR
SBCHQ- RSP-PUBIND-PLATINUM-INR
SBCHQ- PSP-PUBIND-GOLD-INR
SBCHQ- PSP-PUBIND-DIAMOND-INR
SBCHQ- PSP-PUBIND-PLATINUM-INR
SBCHQ- DSP-PUBIND-GOLD-INR
SBCHQ- DSP-PUBIND-DIAMOND-INR
1092
1461
SBCHQ- DSP-PUBIND-PLATINUM-INR
1092
1092
1092
1092
1092
1092
1441
1451
1461
1441
1451
1461
1092
1471
1092
1092
1092
1092
1092
1092
1094
1094
1441
1451
1461
1441
1451
1461
1441
1451
SBCHQ- DSP-PUBIND-GOLD-INR
SBCHQ- DSP-PUBIND-DIAMOND-INR
SBCHQ- DSP-PUBIND-PLATINUM-INR
SBCHQ- DSP-PUBIND-GOLD-INR
SBCHQ- DSP-PUBIND-DIAMOND-INR
SBCHQ- DSP-PUBIND-PLATINUM-INR
SBCHQ- DSP-PUBIND-SAILOR < 18
YR
SBCHQ- DSP-PUBIND-GOLD-INR
SBCHQ- DSP-PUBIND-DIAMOND-INR
SBCHQ- DSP-PUBIND-PLATINUM-INR
SBCHQ- DSP-PUBIND-GOLD-INR
SBCHQ- DSP-PUBIND-DIAMOND-INR
SBCHQ- DSP-PUBIND-PLATINUM-INR
SBCHQ-CAPSP-PUBIND-GOLD-INR
SBCHQ-CAPSP-PUBIND-DIAMOND-
010222
State Government
Salary
Package 010215
(SGSP)
Central Government
Salary
Package 010221
(CGSP)
Railway
Salary
010214
Package (RSP)
Police
Salary
010217
Package (PSP)
Defence
Salary
Package (Army) and
010206
Special
Frontier
Force (SFF)
Defence
Salary
010207
Package (Air Force)
Defence
Salary
010208
Package (Navy)
Defence
Salary
Package
(Assam 010210
Rifles)
Defence
Salary
Package
010216
(GREF/BRO)
Central
Armed 010211
Police
Salary
Description
Package (CAPSP)
Indian Coast Guard
Salary
Package 01021112
(ICGSP)
1094
1099
1099
1461
1441
1099
1461
1451
INR
SBCHQ-CAPSP-PUBIND-PLTNM-INR
SBCHQ- ICGSP-PUBIND-GOLD-INR
SBCHQICGSP-PUBIND-DIAMONDINR
SBCHQ- ICGSP-PUBIND-PLATINUMINR
Annexure-IV
(DECLARATION TO BE OBTAINED FROM PRIMARY SALARY CUSTOMER FOR
ENSURING RELATIONSHIP OF FAMILY MEMBERS FOR SBI RISHTEY)
The Branch Manager,
State Bank of India,
________________ Branch
Date:
Madam/ Dear Sir,
SBI RISHTEY
RELATIONSHIP WITH FAMILY MEMBERS
I (Name of customer) submit that I am maintaining my salary account
No.____________________ at _________________Branch and presently serving in
_____________(Department/ Organisation/ Corporate).
2.
I wish to avail facility of SBI Rishtey product for undernoted family members who
are maintaining Savings Bank Account and/ or want to open new Savings Bank Account
under SBI Rishtey:
Sr. Name of
No. Member
Family Relationship
Existing
Savings
Bank
Account
Number (if
available)
*Details of Signature
KYC
Family
document
Member
viz.
PAN
Number,
Voter
Id
etc.
1.
2.
3.
4.
*Copy of KYC document (self-attested by family member) attached
3.
I request you to please do the needful in the matter at the earliest to enable
above family members to avail benefits available under SBI Rishtey product. I certify
that the information submitted is true to best of my knowledge and belief.
Yours faithfully,
of
(Name & Signature of Customer)
Risk Control Matrix:
Sl.
No.
1.
2.
3.
4.
5.
6.
7.
8.
Description
of the Risk
Description of Data point
the Control
created/
systems &
Procedure
put in place
Authorised
The products Yes
Branches
are operative
for
SBI at
all
Rishtey
branches.
Creation of Available
at Yes
Family Id *
Home Branch
Whether
If Manual, Mitigations
the control measures taken
is
Automated/
Manual
Automated
Not applicable.
Manual
Maker/Checker
concept
Linking
of
Family
Member’s
CIF
to
Family Id
Delinking of
Family
Member’s
CIF
from
Family Id
Available
at Yes
Home Branch
Automated/
Manual
Maker/Checker
concept but system
restrict adding of more
than 4 family members
Available
at Yes
Home Branch
Manual
Enquiry of
Family Id
New
Account
Opening
under SBI
Rishtey*
Conversion
of existing
Savings
Bank
account to
SBI
Rishtey*
Conversion
of
SBI
Rishtey
Account to
regular
Savings
Bank
account
Available at all Yes
branches
Available at all Yes
branches.
Automated
Maker/Checker
concept but change of
product code of Family
Member’s SBI Rishtey
account to regular
Savings Bank Account
is to be done manually.
Not applicable.
Manual
Maker/Checker
concept
Available
at Yes
Home Branch
Manual
Maker/Checker
concept
Available
at Yes
Home Branch
on request of
accountholder
(family
member)
Manual
Based
on
Maker/
Checker
concept.
Family member’s CIF
needs to be delinked
from family id before
conversion.
*In addition to applicable KYC documents, undertaking from primary salary customer is
to be obtained on Annexure- IV.