STUDENT SYLLABUS Spoken English for Refugees in Malaysia Lesson 1 Greetings and Numbers Dialogue Sarah: Dave: Sarah: Dave: Sarah: Dave: Melanie: Dave: Melanie: Sarah: Dave: Good morning Dave! Good morning Sarah! How are you? I am fine, thank you. How are you? I am OK. Who is this? This is my friend. Her name is Melanie. Hello Melanie. Where are you from? I am from Singapore, but I live in Kuala Lumpur. Nice to meet you Melanie. Nice to meet you too, Dave. We are going home now. Good bye Dave! Bye! Greetings/Starting a conversation Greeting: Hi. Hello. Good morning. Good afternoon. Good evening. Nice to meet you. How are you? How are you doing? Good bye. Bye. Reply: Hi. Hello. Good morning. Good afternoon. Good evening. Nice to meet you too. I am fine, thank you. How are you? Good bye. Bye. Introducing oneself and others Introducing yourself: My name is… I am from… I live in… Finding out about someone else: Question: What is your name? Where are you from? Where do you live? Introducing someone else: Her/His name is… This is… She/He is from… She/He lives in… Reply: My name is… I am from… I live in… Numbers 1 2 3 4 5 6 7 8 9 10 one two three four five six seven eight nine ten 1000 2000 3000 one thousand two thousand three thousand… Your Age How old are you? 11 12 13 14 15 16 17 18 19 20 eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty 21 22 23 24 twentyone twentytwo twentythree twentyfour… 31 32 thirtyone thirtytwo… 41 51 fortyone fifty one…. I am … years old. 30 40 50 60 70 80 90 100 200 300 thirty forty fifty sixty seventy eighty ninety one hundred two hundred three hundred.. EXERCISES Lesson 1: Greetings and Numbers Getting to know each other Introduce these celebrities to each another in 5 sentences. Numbers Spell the numbers 1 8 12 19 23 62 4 2 5 99 16 7 ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ Lesson2 Money and Family Money Numbers and Counting Count by 1s to 100 Count by 10s to 100 Family Fill in the blanks with the correct words. 1. 2. 3. 4. 5. 6. grandfather son mother daughter grandmother father Lesson 3 Time Days of the Week Months Seasons In Europe, America and Australia, there are four seasons Time Telling the Time We measure the time in seconds, minutes and hours. There are 24 hours in a day. There are 60 minutes in an hour. There are 60 seconds in a minute. To tell the time you usually use a clock or a watch. A clock: A watch: To the Hour We say “o'clock” on the hour: Twelve o'clock Six o'clock One o'clock Seven o'clock Two o'clock Eight o'clock Three o'clock Nine o'clock Four o'clock Ten o'clock Five o'clock Eleven o'clock Exercises Lesson 3: Time Lesson 4 Clothes and Colours Exercises Lesson 4: Clothes Rearrange the words. ______________________________ ( W E A T E R S) ______________________________ ( E S H O) ______________________________ ( E U S R O T S R ) ______________________________ ( U E B L S O) ______________________________ ( D E R W A N U E R) ______________________________ ( R K I T S) ______________________________ ( H T A) ______________________________ ( R D S E S) ______________________________ ( C A O T) Colours Fill in the blanks with the correct words. 1. What colour is the sun? _____________________________ 2. What colour is the sky when it\'s sunny? _____________________________ 3. What colour is the sky when it\'s raining? _____________________________ 4. What colour is snow? _____________________________ 5. What colour are tomatoes? _____________________________ 6. What colour is your hair? _____________________________ 7.What colour is the onion? _____________________________ 8. What colour is your teeth? _____________________________ yellow, blue, white, black, red, grey, purple Lesson 5 Food and Shopping Grocery items Meat Chicken Beef Fish Pork Vegetables Tomato Beans Garlic Onion Fruits Orange Mango Apple Banana Other Noodles Spices Can food Eggs Dialogue Customer: Excuse me. Could you help me please? Sales assistant: Yes, how may I help you? Customer: Do you have any noodles? Sales assistant: No, we are out of noodles. Customer: Do you have any eggs? Sales assistant: Yes, we do. Customer: How much for the eggs? Sales assistant: RM 2. Customer: And I would like to buy the fish, how much does it cost? Sales assistant: The fish costs RM 10. Is that all? Customer: Yes, that is all. Sales assistant: RM 12, please. (Customer pays) Sales assistant: Thank you, have a nice day. Customer: Thank you. Bye. Go through common shopping phrases: Excuse me, could you help me please? Do you have any …? How much for the …? How much do/does the … cost? How much does it cost? Yes, how may I help you? Yes, we do. We are out of … RM 15, please. It costs RM 15. Other relevant vocabulary, e.g.: Expensive Cheap Out of stock Shopping cart Grammar I You/They/We (plural) He/She/It (singular) am are is The apple The apples Sarah Sarah and Dave is are is are EXERCISE Lesson 5: Food and Shopping Fruits & Vegetables: Rearrange the words _____________________________ (P A P E L) _____________________________ ( C I K C N E H ) _____________________________ ( G E G ) _____________________________ ( S I H F) ______________________________ ( N A N A B A) ______________________________ ( N O E R A G) ______________________________ ( A O T M O T ) Lesson 6 Expressing yourself Expressing yourself Physical feelings, e.g.: I am… She/He is… You/They/We are… Opposites: Hungry ‐ Full Tired ‐ Energetic Stressed – Relaxed Emotional feelings, e.g.: I am… She/He is… You/They/We are… Positive: Happy Excited Hopeful Satisfied In love Negative: Sad Angry Annoyed Worried Nervous Exhausted How are you feeling today? How were you feeling this morning? How were you feeling yesterday? I am (feeling) … today I was (feeling) … this morning I was (feeling) … yesterday How is he/she feeling today? How was he/she feeling this morning? How was he/she feeling yesterday? He/she is (feeling) … today He/she was (feeling) … this morning He/she was (feeling) … yesterday Likes Likes and dislikes. I like… I don’t like… Do you like…? Yes, I like… No, I don’t like… Example: A: Do you like oranges? B: No, I don’t like oranges. Do you like the beach? A: Yes, I like the beach. Do you like boats? B: Yes, I like boats. Etc, etc. Grammar I You/They/We (plural) He/She/It (singular) Sarah Sarah and Dave EXERCISE like like likes likes like don’t like don’t like doesn’t like doesn’t like don’t like Lesson 6: Expressing Yourself Emotions: Fill in the missing letters. H __ __ __ Y IN__ __ __ __ __ __ G __ __ __ __ __ E __ __ __ U __ __ __ __ H __ __ __ F __ L Lesson 7 Transport Transportation Different means of transportation Bus Train Boat Car Airplane Bicycle Ship Tram Asking for directions Excuse me. Is there a grocery store around here? Can you tell me how to get to the school? How do I get to the bank? Giving directions Go down this street. Go straight. Turn left/right. Cross the street. It’s on your left/right hand side. Exercise: How do I get to the bus stop? Prepare a map, preferably an authentic one. Train station Restaurant Shop Bus stop Hospital School Start - Excuse me. Can you tell me how to get to the train station, please? Yes. Walk down this street for two blocks, turn right, go straight, turn to the left, and turn to the right after the bus stop. The train station will be on your right hand side. Asking for location Where is the train station? Where can I find a hospital? Explaining location It’s on [street name] It’s between… It’s next to… It’s in front of… It’s opposite of… It’s behind… It’s around the corner. It’s on the corner of [two street names] It’s near… It’s off [street name] EXERCISES Lesson 7: Getting Around Transportation Fill in the blanks with the correct words. 1. 2. subway 3. 4. 5. 6. 7. 8. subway train boat motorcycle car bicycle airplane bus Lesson 8 Health, part I Body parts Head Eyes Nose Teeth Neck Shoulder Arm Hand Chest Stomach Back Leg Knee Ankle Foot At the doctors I have a… He/she has a… Headache Stomachache Backache Toothache Earache Sore throat Cold Fever Runny nose Other ways of explaining how you feel: My… His/her… I am… She/He is… [body part] hurt(s) bleeding coughing hurting dizzy Grammar I She He My Her His We Our They Their Weekdays Peter’s week Tuesday Monday Doctor Visit friend Wednesday Thursday Dentist Buy food Friday Cinema Saturday Beach Making an appointment Receptionist: Patient: Receptionist: Patient: Receptionist: Patient: Receptionist: Patient: Receptionist: Patient: Receptionist: How may I help you? I would like to see a doctor, please. What is you name? My name is Lina Wong. Have you been to our office before? No I haven’t. And why would you like to see a doctor? My leg hurts and I have a fever. Okay, Ms Wong. Can you come on Thursday at 9.30 am? Yes that’s fine. Thank you for your help. Bye. Sunday Sleep Lesson 9 Health, part 2 The doctor’s office Reception Nurse Patient Examination room Needle Stethoscope Waiting lounge Ambulance Etc. At the doctors Doctor: Patient: Doctor: Patient: Doctor: Patient: Doctor: Patient: Doctor: Patient: Doctor: Hello Maria, how are you feeling today? I don’t feel so well. What is wrong? I have a headache. Is there anything else? Yes, I have a cough and I think I have a fever. Does your throat hurt? Yes my throat hurts. How long have you had these symptoms? For a few days. It sounds like you have the flu. But don’t worry, you will be fine. Exercise: At the doctors An “illness card” which states different symptoms. E.g.: Fever Runny nose Sore throat - Hello, how are you feeling today? I don’t feel so well. What is wrong? I have a fever. Is there anything else? Yes, I have a runny nose. Does your head hurt? No it doesn’t. Does your throat hurt? Yes, it does. EXERCISES Lesson 8 and 9: Health Fill in the blank with the correct words. 1. forehead 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. toes forehead arm toes eye hair fingers neck nose mouth foot ear hand leg What sicknesses are they experiencing? Match the words to the correct pictures. Hospital Operation Patient Ambulance Nurse Doctor Lesson 10 Occupations, part I Different jobs Waitress/Waiter Teacher Doctor Nurse Pilot Journalist Security guard Police officer Chef Taxi/Bus driver Manicurist Receptionist Other related vocabulary: Boss Employee Salary Schedule Working as a waitress/waiter The waitress: Apron Menu Notepad The workplace: Kitchen Table Chair Chef Restroom/Toilets Bar Counter The food: Starter Main dish Dessert Drinks Alcohol Wine list Take‐away Straw Spicy Mild Sauce Water Dialogue Waitress: Hello. How may I help you? Customer: Could I have the menu, please? Waitress: Here you are. Would you like anything to drink? Customer: Yes, I would like to have a carrot juice. Common phrases: Waitress: And what would you like to eat? Customer: Can I have chicken rice, please? Waitress: Can I get you anything else? Customer: No that’s fine. Waitress: Chicken rice and carrot juice coming up. Waitress Customer: Thank you. Maid Construction (After 10 minutes) Waitress: Here you are. Enjoy your meal! Factory (After meal) Waitress: Hope you enjoyed your meal. Customer: Yes, I did. Can I have the bill, please? Waitress: Of course. (Pays for the meal) Customer: Keep the change. Bye! Waitress: Have a nice day. Bye! Key phrases for a waitress: How may I help you? Would you like anything to drink? What would you like to eat? Can I get you anything else? Enjoy your meal. Key phrases for a customer: Can I have the menu, please? Can I have some more … ? I would like to return this. Can I have the bill, please? Exercises Lesson 10: Occupations What’s the occupation? 1. This person arrests criminals. _________________________________ 2. This person works in a school and teaches children. _________________________________ 3. This person writes stories and news for the newspaper. _________________________________ 4. This person works in a hospital and cures patients. __________________________________ 5. This person works in the kitchen and cook delicious food. __________________________________ 6. This person flies the airplane. __________________________________ 7. This person puts out the fire. _________________________________ 8. This person works on the ship. _________________________________ Are these dishes starter, main dish, dessert, drinks or alcohol? Mango Ice Beer Mushroom Soup Ice-cream Watermelon Juice Spaghetti Nasi Lemak Salad Draw a picture of a restaurant. Include and label the followings in your drawing: Tables, chairs, toilet, cashier counter, waiter/ waitresses, customers, apron, fork, spoon, kitchen, fish, chicken and chilli. Example: Cloud Road House Fence Lesson 11 The police and UNHCR • • Bring your UNHCR card AT ALL TIMES. Do not go out in the public if not necessary. Do not wander around on the streets without any objectives, stay inside when possible. • Always use English when speaking to the police. Trying to speak Bahasa will automatically give the police officer, who speaks the language fluently, the upper hand in the discussion. However, the police officer is likely to speak poorer English so if you can speak good English, it may make the police feel inferior or uncomfortable and he will quickly try to end the conversation. • Proper appearance is crucial, i.e. decent clothes, decent hair, etc. Not only will this give you a much more serious impression if the police officer talks to you, it will also help you blend in with the local population and avoid interference with the police in the first place. For example, Myanmar refugees often use ‘tanaka’ (a yellow paste) on their face – this should be avoided in the public. • Equally crucial is how you carry yourself. Police officers are trained to analyze body language and if you look insecure and frightened it may make the situation worse. If you are acting with confidence, showing the police officer your UNHCR card in a poised manner, he will likely be less interested in continuing the conversation. Remember that you have done nothing wrong, you are not guilty of anything so you have no reason to be afraid. He is the one who is wrong. • If a police officer asks for your identity card, never say ‘no’. A ‘no’ will automatically make you more vulnerable and give the police officer a reason to arrest you. Say yes with confidence and show your UNHCR card or RSD letter (many refugees think that by “identity card” the police means Malaysian identity card). • Even if you have your UNHCR card with you, the police officer will question its authenticity. It is therefore important to a) remember the ID number, and b) being able to explain the ID number (see the dialogue below). This will help proving that the card in fact is real as well as making you appear more knowledgeable than the police officer. You can always challenge them, putting them on the spot, by saying that they are free to call the UNHCR to confirm. Hand them the phone number. • The police officer will want to extract money from you so do not say that you are on your way to go shopping. This would mean that you have money on you. Nor should you say that you are on your way to work since this also implies you have money. But more importantly, refugees are not allowed to work and the police officer can arrest you on that ground only. If the police officer asks where you get money from to survive in Malaysia, tell them you have resettled family in a different country and they send you money for food and rent. • Do not allow the police officer to take you on a detour or to somewhere other than the police station. If you have to go with him, make sure you’re going to the police station. This is particularly important for girls. If you do go with the police officer somewhere unknown, try contact a friend and have him/her calling you continuously so it appears that you have many friends who would certainly notice if you were gone. The police officer will also know that you have already told your friends about the situation. • IF YOU HAVE NO UNHCR CARD/RSD LETTER: In this case, it is even more important to be able to speak good English. Properly explain that you’re a refugee and you are waiting for your card from the UNHCR. Further explain that your are assisting your community – emphasise that your are affiliated with something. Challenge the police officer by offering him to call your community leader. If he asks where you’re going, say that you’re going to teach English at your community centre. Use big words to make the officer feel inferior/uncomfortable. If still not successful, make sure to call your community leader to inform which police station the officer is taking you. (N.B. Instead of ‘identity card’, police officers may refer to ‘IC’) Exercise: Meeting the police (with UNHCR card) Police officer: ID card please. (With steady hands and without hesitation, student brings out UNHCR card.) Police officer: This is a fake card. Student: No, sir. It’s a real card that was issued to me by the UN refugee agency. Police officer: I know it’s a fake card. Student: You see my refugee number? (pointing on the card)The first three numbers shows (see table), the next two numbers shows the year of registration and the numbers after the C is my individual number. You’re welcome to call the UNHCR office to confirm. Police officer: Where have you been and where are you going now? Student: I have been to my community centre and now I am going home. Police officer: Don’t you work? Student: No, as a refugee I am not allowed to work. Police officer: So where do you get your money from? Student: I have family in Australia who have been resettled. They send me money for rent and food. Police officer: Give me the money you have on you. Student: No, sir, I will not give you my money. You can’t arrest me because I have my UN card. You can call them and they will tell you that you can’t arrest me (show the number to UNHCR). Police officer: Go away from here. Student: Good bye, sir. Number 354 519 719 Type of registration All non‐Rohingyas registered at the UNHCR office Rohingyas Mobile registration (registered somewhere other than the UNHCR office in KL) Exercise: Meeting the police (without UNHCR card or if the RSD letter is not accepted as identity verification) Police officer: ID card please. You: Excuse me sir, but I am a refugee in Malaysia and I am waiting for my identity card from the UN refugee agency. Police officer: So you don’t have an identity card? You: My name is ……….and because I am a refugee, I need to wait for the UN to issue my card. Police officer: Where are you going now? You: I’m going to my community centre to teach English to other refugees. Police officer: Are you working? You: No, I am only helping out in my community here in Malaysia and you may call my community leader to check if you want. (Give the number). Police officer: Give me your money. You: I am sorry sir, but I don’t have any money on me. The community does not pay me. Police officer: So where do you get your money from? You: I have family in Australia who have been resettled. They send me money for rent and food. Police officer: Go away from here. You: Good bye, sir. Lesson 12 Revision and requests • Which topic would you like to learn about?
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