SAP
C_BCSCX_2502
SAP Certified Associate - Positioning SAP Business Suite via
SAP Customer Experience Solutions
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Subject
1. Positioning SAP Business Suite via SAP Customer Experience Solutions
Topic: 1
Positioning SAP Business Suite via SAP Customer Experience Solutions
Question: 1
What are some of the features of SAP Commerce Cloud? Note: There are 3 correct answers to this
question.
A. Delivery of an e-commerce platform
B. Support end-to-end e-commerce processes
C. Management of opportunities
D. Customer credit scoring
E. Checkout and payment modules
Answer: A, B, E
Positioning SAP Business Suite via SAP Customer Experience Solutions
Question: 2
Your customer wants to sell their products and services through the internet.
Which application would you recommend?
A. SAP Service Cloud
B. SAP Business Technology Platform
C. SAP Commerce Cloud
D. SAP Sales Cloud
Answer: C
Positioning SAP Business Suite via SAP Customer Experience Solutions
Question: 3
Which of the following are product features of SAP Sales Cloud? Note: There are 3 correct answers to
this question.
A. Guided Selling
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B. Agent Desktop
C. Forecasting and Pipeline Management
D. Case Management
E. Server side integration to Microsoft Outlook
Answer: A, C, E
Positioning SAP Business Suite via SAP Customer Experience Solutions
Question: 4
Which of the following are some of the benefits of using SAP Business Technology Platform with SAP
Customer Experience? Note: There are 3 correct answers to this question.
A. SAP Build can be used to create custom apps.
B. SAP Cloud ALM tools and accelerators can be used to help jumpstart a customer implementation.
C. Al capabilities empower sales & marketing analysts to accelerate decisions.
D. Business process analysis is available out-of-the-box.
E. SAP Integration Suite is available to integrate applications.
Answer: A, C, E
Positioning SAP Business Suite via SAP Customer Experience Solutions
Question: 5
Which of the following are capabilities of SAP Sales Cloud version 2? Note: There are 3 correct answers
to this question.
A. Forecasting and Pipeline Management
B. Intelligent Lead Score
C. Case Management
D. Agent Desktop
E. Guided Selling
Answer: A, B, E
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