Uploaded by Kim Watson

QuickBooks Unsupported Browser Error: Fix Guide

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Comprehensive Guide to QuickBooks
Unsupported Browser Error
A random issue may arise while you log in to QB Online, known as
the QuickBooks unsupported browser error. It mainly occurs when you log in to
your QBO using Internet Explorer 11 and Safari 10.1 on Windows and macOS.
The reasons that could be responsible for causing it are incorrect internet
settings, expired security certificates, cache, temporary files, and others. The
message you may see on your screen during this error is:
To help you eliminate this error in the first place, we have suggested some
general resolutions below. Walk through the entire blog and learn the reasons
that trigger this issue and the solutions that can be helpful in rectifying this.
Dealing with a QuickBooks unsupported browser error? It’s OK.
Getting an error in QB is not rare, but they can be easily resolved
if you follow the instructions in order. If you are afraid of
performing such actions alone, don’t hesitate to consult a
professional. Dial 1.855.738.2784 to do so.
Potential Culprits Behind Unsupported
Browser Problems in QuickBooks
The following are some reasons that might be responsible for the QuickBooks
unsupported browser error. Let’s have a look at some of the causes:
1. Expired security certificates.
2. Incorrect internet settings.
3. Cache, temporary files, and others.
4. Outdated QuickBooks or browser.
5. Due to browser cache or internet issues, you might fall into the QuickBooks
script error code 0.
Delve into Troubleshooting Methods for
QuickBooks Unsupported Browser Error
If you are stuck with an unsupported browser error and want to instantly get rid
of it, here are some solutions you can implement. See what the steps are:
Solution 1: Reset QBO data
1. Go to QuickBooks Online.
2. Choose the File tab.
3. Click on Clear Cache/Refresh.
4. Head to the Help tab.
5. Pick the Reset App Data.
6. Restart QBO data.
Solution 2: Set Intuit as a trusted site
In Google Chrome:
1. Tap on the three dots that you will find at the top-right corner.
2. Open Settings.
3. Hover over the three dots in the settings, and you will see a list of settings
there.
4. Click on Privacy and Security.
5. Choose the third-party cookies section.
6. Look for the Allowed to use third-party cookies option and pick Add.
7. Add intuit.com and then save.
In Safari:
1. Open Intuit.com.
2. Go to Safari.
3. Choose Bookmarks.
4. Tap Add Bookmark.
5. Hover over the drop-down and select Add this page to.
6. Choose Favorites.
7. Tap Add to save the bookmark.
In Microsoft Edge:
1. Open the Microsoft Edge browser.
2. Click Settings.
3. Head to the Cookies and Site Permissions section.
4. Click on the option that says, Manage and delete cookies and site data.
5. Go to the Allow section.
6. Choose Open.
7. Pick Add to save after entering intuit.com.
What You Should Remember
To outline this blog, the QuickBooks unsupported browser error is not very
common, but if you have been stuck with it, follow this to come out of it. This
blog contains definitions of errors, their causes, and troubleshooting methods.
Alternatively, you can also choose to have the support team help. Give a ring
to 1.855.738.2784 and ask them your queries.
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