ESSENTIAL
GUIDE TO
ISO 9001
Discover the key facts you need to know
about the world’s most popular quality
management system standard
CONTENTS
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WHAT IS ISO 9001?
3
THE 7 PRINCIPLES OF ISO 9001
4
WHAT ARE THE BENEFITS OF ISO 9001?
6
HOW DO I OBTAIN CERTIFICATION FOR MY BUSINESS?
8
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WHY YOU SHOULD CHOOSE
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WHAT IS ISO 9001?
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with a plan to continually measure and improve every aspect of the business operations, within the
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THE 7 PRINCIPLES OF ISO 9001
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Principle 1: customer focus
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Principle 2: leadership
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Principle 3: people involvement
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Principle 4: process approach
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This principle is very straightforward: continual improvement should be an active
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A logical approach, based on data and analysis, is good business sense. Unfortunately, in a fastpaced workplace, decisions can often be made rashly, without proper thought. Implementing the
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Informed decisions lead to improved understanding of the marketplace as data is collated and
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This principle deals with supply chains. It promotes the relationship between the company and
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encourages seamless working practices.
The result is optimisation of costs and resources, improving and building long-term relationships
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WHAT ARE THE BENEFITS OF ISO 9001?
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“The value that our clients hold of ISO is really quite huge - in all of our tenders there is now
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1. Consistency
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