RM4V
Operator Manual
01750308109 A
5
4
3
2
1
Title Page
ii
Copyright 2018 Diebold Nixdorf
01750308109 A
Copyright © Diebold Nixdorf. Copyright protection is claimed for each revision listed in the document history, as of the date indicated. All Rights Reserved.
This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (collectively “Diebold Nixdorf”) and may include information that is protected by copyright, trademark and
patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or registration of a utility model or design, are reserved.
•
No part of this document may be translated, reproduced, stored in a retrieval system, or transmitted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from Diebold Nixdorf. Any violations of the foregoing
may give rise to a claim for damages.
•
If the document pages state the information is confidential (or words of similar import), then
this document is intended solely for the use of the employees or other personnel of Diebold
Nixdorf unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without the express written consent of Diebold Nixdorf are prohibited.
•
This document should be treated as confidential material for security reasons. Any unauthorized disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets
provisions of Section 1832 of Title 18 of the United States Code as well as comparable laws in
other jurisdictions throughout the world, and may be punishable by fine and imprisonment.
This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY. In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or
consequential damages of any nature resulting from the use of information in this manual. The information contained in this document is subject to change without notice. When using the document for
system implementation, please call your authorized Diebold Nixdorf sales or service representative for
any applicable changes.
Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that
appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights
thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold
Nixdorf products by the owners thereof.
Your use of this document and/or any of the information contained herein constitutes your agreement to
all of the terms stated on this page.
Copyright 2018 Diebold Nixdorf
01750308109 A
i
Table of Contents
Table of Contents
1
1.1
1.2
1.3
1.4
Introduction .....................................................................................................................
Terminology ......................................................................................................................
Symbols used in this manual ............................................................................................
Basic information ..............................................................................................................
Theory of Operation .........................................................................................................
1-1
1-1
1-1
1-1
1-2
2
2.1
2.2
Safety ...............................................................................................................................
Section-specific warning notes .........................................................................................
RM4 Safety Precautions ...................................................................................................
2-1
2-1
2-2
3
3.1
3.2
3.3
3.4
3.4.1
3.4.2
Description ......................................................................................................................
Overall view ......................................................................................................................
head unit ...........................................................................................................................
Lower Unit.........................................................................................................................
Cassettes ..........................................................................................................................
RM4V Standard cassette ..................................................................................................
RM4V All in cassette.........................................................................................................
3-1
3-1
3-1
3-2
3-5
3-5
3-6
4
4.1
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.1.7
4.1.8
4.1.9
4.1.10
4.1.11
4.2
4.2.1
4.2.2
4.2.2.1
4.2.2.2
4.2.3
4.2.3.1
4.2.3.2
4.2.3.3
4.2.4
Operation .........................................................................................................................
Basic operation .................................................................................................................
Pulling out / Pushing in the IO device ...............................................................................
Pulling out / pushing in the coin tray .................................................................................
Opening/closing the upper Transport Unit ........................................................................
Opening/closing the bottom of the upper Transport Unit ..................................................
Opening/closing the middle transport unit.........................................................................
Opening/Closing the lower transport unit..........................................................................
Emptying the head compartment ......................................................................................
Opening/Closing the chest horizontal transport ................................................................
Opening/Closing loopback transport of chest transport ....................................................
Removing/Inserting recycling cassette .............................................................................
Removing/Inserting All in cassette....................................................................................
Cassette handling .............................................................................................................
Preparing banknotes.........................................................................................................
RM4V Recycling Cassette ................................................................................................
Opening/Closing the Recycling Cassette..........................................................................
Inserting/Removing notes .................................................................................................
RM4V All In Cassette........................................................................................................
Opening/Closing the All in Cassette .................................................................................
Opening/Closing bottom compartment .............................................................................
Inserting/Removing notes .................................................................................................
Cassette Rail Settings for Currencies ..............................................................................
4-1
4-1
4-1
4-3
4-4
4-5
4-6
4-7
4-8
4-10
4-11
4-12
4-13
4-14
4-14
4-20
4-20
4-21
4-23
4-23
4-25
4-26
4-28
5
5.1
5.2
5.3
5.3.1
Troubleshooting..............................................................................................................
Prerequisite Information....................................................................................................
Recycling Cassette Currency Standards ..........................................................................
Note jam troubleshooting ..................................................................................................
Safety precaution ..............................................................................................................
5-1
5-1
5-1
5-3
5-3
ii
Copyright 2018 Diebold Nixdorf
01750308109 A
Table of Contents
5.3.2
5.3.3
5.3.4
5.3.5
5.3.6
5.3.7
5.3.8
5.3.9
5.3.10
5.3.11
5.3.12
5.3.13
Notes on operating the head unit......................................................................................
Pulling out / Pushing in the IO device ...............................................................................
Banknote jam in the input/output tray ...............................................................................
Note jam in upper transport module..................................................................................
Note jam on the bottom of the upper transport module ....................................................
Note jam in middle transport module ................................................................................
Note jam in lower transport module ..................................................................................
Note jam in safe distribution transport ..............................................................................
Note jam in loopback transport of chest transport ............................................................
Note jam in cassette transport ..........................................................................................
Note jam in recycling cassette ..........................................................................................
Note jam in All in cassette.................................................................................................
Copyright 2018 Diebold Nixdorf
01750308109 A
5-3
5-4
5-6
5-9
5-10
5-11
5-12
5-13
5-14
5-15
5-16
5-17
iii
Table of Contents
List of Figures
Figure 3-1
RM4V-overview ........................................................................................................
3-1
Figure 3-2
RM4V safe module-front view ..................................................................................
3-3
Figure 3-3
RM4V safe module- transport pivoted......................................................................
3-4
Figure 3-4
RM4V-standard cassette closed ..............................................................................
3-5
Figure 3-5
RM4V-standard cassette opened.............................................................................
3-6
Figure 3-6
RM4V-All in cassette closed.....................................................................................
3-7
Figure 3-7
RM4V-All in cassette opened ...................................................................................
3-8
Figure 3-8
RM4V-All in cassette bottom closed.........................................................................
3-9
Figure 3-9
RM4V-All in cassette bottom opened ....................................................................... 3-10
Figure 4-1
RM4V-opening safe transport .................................................................................. 4-10
Figure 4-2
RM4V-closing the safe transport .............................................................................. 4-10
Figure 4-3
RM4V loopback transport of chest horizontal transport - opening ........................... 4-11
Figure 4-4
RM4V loopback transport of chest horizontal transport - closing ............................. 4-11
Figure 4-5
RM4V recycling cassette - removing........................................................................ 4-12
Figure 4-6
RM4V - inserting recycling cassette RM4V .............................................................. 4-12
Figure 4-7
RM4V - removing All in cassette .............................................................................. 4-13
Figure 4-8
RM4V - inserting All in cassette ............................................................................... 4-13
Figure 4-9
RM4V-recycle cassette opening............................................................................... 4-20
Figure 4-10
RM4V recycling cassette _closing cover.................................................................. 4-20
Figure 4-11
RM4V - closing recycling cassette ........................................................................... 4-21
Figure 4-12
RM4V recycling cassette_moving contact pressure................................................. 4-21
Figure 4-13
RM4V recycling cassette taking out notes ............................................................... 4-22
Figure 4-14
RM4V recycling cassette_filling in notes .................................................................. 4-22
Figure 4-15
RM4V-Opening All in cassette ................................................................................. 4-23
Figure 4-16
RM4V-Closing the All in Cassette ............................................................................ 4-23
Figure 4-17
ain_cassette - locking cover ..................................................................................... 4-24
Figure 4-18
RM4V-Opening All in cassette back cover ............................................................... 4-25
Figure 4-19
Closing back cover All in cassette............................................................................ 4-25
Figure 4-20
RM4V ain_cassette - moving contact pressure........................................................ 4-26
Figure 4-21
RM4V ain_cassette - taking out notes...................................................................... 4-26
Figure 4-22
RM4V ain_cassette - putting in money..................................................................... 4-27
Figure 5-1
RM4V-unacceptable media ......................................................................................
Figure 5-2
RM4V-checking the safe transport ........................................................................... 5-13
Figure 5-3
RM4V middle platten of chest horizontal transport - removing notes from transport area ................................................................................................................... 5-14
Figure 5-4
RM4V cassette transport - checking ........................................................................ 5-15
Figure 5-5
RM4V recycling cassette - checking notes............................................................... 5-16
Figure 5-6
RM4V-checking all in cassette ................................................................................. 5-17
iv
5-2
Copyright 2018 Diebold Nixdorf
01750308109 A
1
1 Introduction
1.1
1.1
Terminology
The terms right, top, bottom, front, and back (or rear) refer to the RM4V as seen looking at the consumer
entry slot.
1.2
1.2
Symbols used in this manual
●
Text following a dash represents an item in a list.
""
Refers to other chapters or sections.
''
Text in apostrophes relates to equipment/mounting parts which are included
in the delivery package.
Text
Texts in small capitals designate pushbuttons/switches on a control or
switches that are to be actuated in the software.
1.
Numbered procedural instructions describe activities which must be carried
out in the specified order.
2.
n.
1.3
1.3
Basic information
The basic function of the Recycling Module, Generation Four Vertical (RM4V) is to deliver media (bank
notes and other valuable documents) to the consumer that is easy to grasp and remove with one hand
single motion.
The Lower Unit (Section 3.3) deposits media into cassettes and dispenses media to the consumer after
the network or controller processes a consumer's request. During the deposit cycle the system denominates, validates, counts and stores the media in the recycle cassettes.
The media is drawn from the cassettes and transported to the system's withdrawal area. If the media is
too mutilated or crumpled to dispense, or if a multiple pick occurs, the RM4V sends the media to the AllIn cassette.
Copyright 2018 Diebold Nixdorf
01750308109 A
1-1
Introduction
1.4
1.4
Theory of Operation
Refer to Figure: Currency Path for the theory of operation.
At the beginning of a dispense transaction, the transport starts to run. The stack of notes in the cassette
is lifted to the picker. If the cassette is low, the magnet in the push plate moves past the supply low sensor on the wiring harness. This type of movement is similar for each channel. The stack empty sensor
sees that there is at least one remaining note. The thumper sensor can see that the push plate is up.
The stack rises to the picker into the spring-loaded thumper roller which blocks the thumper sensor.
The feed lock solenoid in the secure cassette (convenience cassette does not have a solenoid) unlocks
the feed wheel lock and runs the feed wheel one rotation. As the feed wheel and thumper rollers move in
the same direction, they strip a note from the stripper wheels. As the note exits the cassette, it starts to
block the cassette exit sensor in the horizontal transport. Each channel contains its own exit/entry sensor. Channels 1 through 4 also contain dedicated gate sensors in the paper path. The chest horizontal
transport then counts the number of notes to pick. The notes travel along the chest horizontal transport.
At the beginning of a deposit transaction, the cassettes are prepared for note stacking by moving the
push plate down the proper distance needed to allow for notes to enter the cassette. This distance is
based on both the stack guide and stack empty sensors becoming clear during the push plate movement. Once the cassettes are prepared for stacking, the transport the feed wheel start to run continuously in the accept note direction. As the notes are moved along the transport, they are tracked by monitoring the exit/entry sensors of each channel and routed to the intended cassette by switching the proper
gate solenoid, allowing the note to be transported into the cassette. As notes are stacked in the cassette,
the push plate is adjusted downward to allow for the proper stacking space to be maintained. At the conclusion of the transaction, the transport and feed wheel are stopped, and the push plate is moved up until the stack guide sensor is blocked.
1-2
Copyright 2018 Diebold Nixdorf
01750308109 A
2
2 Safety
2.1
2.1
Section-specific warning notes
DANGER
This warning note describes a hazard with a high degree of risk which, if not avoided, will
result in death or grave bodily injury.
WARNING
This warning note describes a hazard with a medium degree of risk which, if not avoided,
could result in death or grave bodily injury.
CAUTION
This warning note describes a hazard with a low degree of risk which, if not avoided, could
result in slight or minor bodily injury.
NOTE
This note provides application tips and information that help prevent errors and material
damage.
Copyright 2018 Diebold Nixdorf
01750308109 A
2-1
Safety
2.2
2.2
RM4 Safety Precautions
DANGER
In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or foreign objects in the system) take the following steps:
Switch the system voltage-free immediately by:
l
Switching off the automatic circuit breaker or removing the fuse insert from the fuse
holder in the distributor box of the house installation.
l
Disconnecting the plug of the power supply cable from the grounded socket in the
building installation.
l
Interrupting the power connection between the UPS (uninterruptible power supply)
and the system (see chapter "Introduction", section "General power interruption" in
the operating manual);
l
For further system-specific notes, please refer to the operating manuals.
l
Inform the customer service responsible for you.
•
Unless otherwise stated, grasp the components only by the green ledge when handling them.
•
Observe the warning and information labels on the system.
•
Only use accessories and extension components that have been approved by us. Nonobservance
can result in damage to the system or violations of regulations concerning safety, radio interference
and ergonomical requirements.
Repairs
DANGER
Repair work may be carried out only by authorized specialist staff. Unauthorized opening
of the system or repair work carried out improperly could result in considerable danger to
the user. In case of noncompliance, excludes all liability.
2-2
Copyright 2018 Diebold Nixdorf
01750308109 A
3
3 Description
3.1
3.1
Overall view
1
5
4
3
2
2
1
Figure 3-1: RM4V-overview
1
Head Unit
2
Safe Unit
3.2
Copyright 2018 Diebold Nixdorf
01750308109 A
3-1
Description
3.2
head unit
1
2
3
1
Storage on a drum (Escrow)
2
Head transport module
3
Input/output tray
3.3
3-2
Copyright 2018 Diebold Nixdorf
01750308109 A
Description
3.3
Lower Unit
Front view
Figure 3-2: RM4V safe module-front view
1
Channel 1
5
Channel 5 (preferred location of All-In cassette)
2
Channel 2
6
RM4V upper safe transport
3
Channel 3
7
RM4V lower module release latch
4
Channel 4
Copyright 2018 Diebold Nixdorf
01750308109 A
3-3
Description
Front view – upper transport opened
5
3
4
2
5
1
4
3
2
1
Figure 3-3: RM4V safe module- transport pivoted
1-4
Gates to Cassette 1-4
5
Fixed transport to cassette 5
3-4
Copyright 2018 Diebold Nixdorf
01750308109 A
Description
3.4
3.4
Cassettes
3.4.1
3.4.1
RM4V Standard cassette
1
2
closed
1
2
Figure 3-4: RM4V-standard cassette closed
1
cover release latch
Copyright 2018 Diebold Nixdorf
01750308109 A
2
cover
3-5
Description
opened
1
3
2
4
Figure 3-5: RM4V-standard cassette opened
1
Note transport - separator
3
Note height rail
2
pressure plate
4
Note width rail
3.4.2
3-6
Copyright 2018 Diebold Nixdorf
01750308109 A
Description
3.4.2
RM4V All in cassette
1
2
closed
1
2
Figure 3-6: RM4V-All in cassette closed
1
cover release latch
2
cover
Copyright 2018 Diebold Nixdorf
01750308109 A
3-7
Description
opened
Figure 3-7: RM4V-All in cassette opened
1
note transport
2
pressure plate
3-8
3
note width rail (always use “0” setting for note
width)
Copyright 2018 Diebold Nixdorf
01750308109 A
Description
bottom closed
1
2
3
Figure 3-8: RM4V-All in cassette bottom closed
1
cover
2
release lever for cover
3
cassette connector
Copyright 2018 Diebold Nixdorf
01750308109 A
3-9
Description
bottom opened
2
1
Figure 3-9: RM4V-All in cassette bottom opened
1 compartment
2 cover opened
3-10
Copyright 2018 Diebold Nixdorf
01750308109 A
4
4 Operation
4.1
4.1
Basic operation
4.1.1
4.1.1
Pulling out / Pushing in the IO device
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
At Rearload devices pull out the head unit (see chapter "Basic Operation" in the operating manual
for the device).
Pulling out
Pull the release lever (1) to unlock the input/
output tray.
4.
Pull out the input/output tray at the release
lever (1).
1
1
1
3.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-1
Operation
Pushing in
Push in the input/output tray at the release
lever (1) until the modul engages.
1
5.
6.
Push the head module into the device.
7.
Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
4-2
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.1.2
4.1.2
1.
Pulling out / pushing in the coin tray
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
Pull out the coin tray at the grip (1).
3.
Remove any coins that may be left in the
coin tray (2).
4.
Push in the coin tray at the grip (1).
2
1
2
1
5.
Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-3
Operation
4.1.3
4.1.3
Opening/closing the upper Transport Unit
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
Pull out the head unit (see chapter "Basic Operation" in the operating manual for the device).
Opening
Unlock the upper banknote transport at the
head.
4.
Pull the release lever (1) in the direction of
the arrow (2).
5.
Open the upper banknote transport in the direction of the arrow (3).
6.
Hold the opened banknote transport with one
hand and slightly lift it up.
7.
Operate the release lever at the banknote
transport in the direction of the arrow (1).
8.
Swing the banknote transport downwards
and push carefully towards the head module
until it snaps in.
2
3
3.
1
Closing
1
2
9.
Push the head module into the device.
10. Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
4-4
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.1.4
4.1.4
Opening/closing the bottom of the upper Transport Unit
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
Pull out the head unit (see chapter "Basic Operation" in the operating manual for the device).
3.
Open the upper Transport Unit (see Section 4.1.3).
Opening
4.
Pull the release lever (1) on the bottom of
the Transport Unit.
5.
Push the bottom part upwards in the direction of the arrow until it snaps in (2).
6.
Push the bottom part upwards until it snaps
in (1).
2
1
Closing
1
7.
Close the upper Transport Unit (see Section 4.1.3).
8.
Push the head module into the device.
9.
Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-5
Operation
4.1.5
4.1.5
Opening/closing the middle transport unit
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
Pull out the head unit (see chapter "Basic Operation" in the operating manual for the device).
3.
Open the upper Transport Unit (see Section 4.1.3).
Opening
Pull the green release lever (1) upwards.
5.
Push the middle banknote transport upwards
until it snaps in (2).
6.
Lift the module slightly and push the release
lever in the direction of the arrow (1).
7.
Operate the second release lever (2) in the
direction of the arrow.
8.
Lower the middle banknote transport slowly
until it snaps in (3).
2
4.
1
Closing
1
3
2
9.
Close the upper Transport Unit (see Section 4.1.3).
10. Push the head module into the device.
11. Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
4-6
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.1.6
4.1.6
Opening/Closing the lower transport unit
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
Pull out the head unit (see chapter "Basic Operation" in the operating manual for the device).
Opening
3.
Pull the release lever (1) on the bottom of
the head module.
4.
Push the lower banknote transport path upwards (2).
5.
Close the lower transport route until it snaps
in.
2
1
Closing
1
6.
Push the head module into the device.
7.
Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-7
Operation
4.1.7
4.1.7
Emptying the head compartment
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
Pull out the head unit (see chapter "Basic Operation" in the operating manual for the device).
3.
Open the upper Transport Unit.
Opening
4.
Turn the key clockwise as far as possible (1).
5.
Pull the cover in the direction of the arrow
(2).
6.
Open the cover upwards.
7.
Remove the notes out of the tray (1).
2
1
Emptying the Head Compartment
1
4-8
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
Closing
8.
Place the cover evenly on the tray and push
it as far as possible in the direction of the arrow (1).
9.
Turn the key counterclockwise as far as possible (2).
2
10. Close the upper Transport Unit.
11. Push the head module in.
12. Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-9
Operation
4.1.8
4.1.8
Opening/Closing the chest horizontal transport
1.
Open the safe door (see chapter "Basic Operation" in the device-specific operating instructions).
2.
Pull out the RM4V lower unit.
Opening
Lift the handle of the chest horizontal transport.
4.
Close the chest horizontal transport carefully
till it’s engaged (1).
1
3.
Figure 4-1: RM4V-opening safe transport
Closing
1
Figure 4-2: RM4V-closing the safe transport
5.
Push in the RM4V lower unit.
6.
Close the safe door (see chapter "Basic Operation" in the device-specific operating instructions).
4-10
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.1.9
4.1.9
Opening/Closing loopback transport of chest transport
1.
Open the safe door (see chapter "Basic Operation" in the device-specific operating instructions).
2.
Pull out the RM4V lower unit.
3.
Lift up the loopback transport release latch
(1).
4.
Open the loopback transport (2).
5.
Close the loopback transport (1) till it’s engaged.
1
2
Figure 4-3: RM4V loopback transport of chest horizontal
transport - opening
1
Figure 4-4: RM4V loopback transport of chest horizontal
transport - closing
6.
Push in the RM4V lower unit.
7.
Close the safe door (see chapter "Basic Operation" in the device-specific operating instructions).
Copyright 2018 Diebold Nixdorf
01750308109 A
4-11
Operation
4.1.10
4.1.10 Removing/Inserting recycling cassette
1.
Open the safe door (see chapter "Basic Operation" in the device-specific operating instructions).
2.
Pull out the RM4V lower unit.
3.
Lift the chest horizontal transport (see Section 4.1.8).
4.
Lift the cassette handle (1)
5.
Lift the cassette out of the media channel
(2).
6.
Insert the cassette into the media channel
(1).
1
2
Figure 4-5: RM4V recycling cassette - removing
1
Figure 4-6: RM4V - inserting recycling cassette RM4V
7.
Close the chest horizontal transport (see Section 4.1.8).
8.
Push in the RM4V lower unit.
9.
Close the safe door (see chapter "Basic Operation" in the device-specific operating instructions).
4-12
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.1.11
4.1.11 Removing/Inserting All in cassette
1.
Lift the chest horizontal transport (see Section 4.1.8).
2.
Lift the cassette handle (1).
3.
Lift the cassette out of the media channel
(2).
4.
Insert the cassette into the media channel
(1).
1
2
Figure 4-7: RM4V - removing All in cassette
1
Figure 4-8: RM4V - inserting All in cassette
5.
Close the chest horizontal transport (see Section 4.1.8).
Copyright 2018 Diebold Nixdorf
01750308109 A
4-13
Operation
4.2
4.2
Cassette handling
4.2.1
4.2.1
Preparing banknotes
Check the banknotes for damage before you put them into a cassette.
Sort out any damaged bank notes and remove staples, needles or other foreign objects.
Banknotes that have been torn, taped, dog-eared,
creased, stapled or clipped may not be used.
Remove any bank wrappers made of paper, plastic or rubber before inserting the banknotes.
If you use new banknotes, you must separate the
banknotes at the cut edges. Carefully fan the banknote bundles and bend them several times in
various directions.
4-14
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
General refill notes
When inserting the banknotes into the cassette always start at the dispensing side.
Always place the following bundle on the banknotes already inserted (arrow 1).
Make sure the silver strips or other raised embossing of the individual bundles point alternately
to the left and to the right.
New and used banknotes
If you use new and used banknote bundles in one
cassette, always insert the bundles with the used
banknotes into the cassette first.
Then insert the bundles with the new banknotes
after you have separated them at the cut edges
(see section "Editing banknotes").
NOTE
To prevent a note jam no banknotes should be inserted in the banknote dispensing area
or in the middle of the stack, as this could result in individual banknotes sliding under the
stack.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-15
Operation
If banknotes are to be refilled, the notes being inserted must always be located between the pressure carriage and inserted stack.
Deformed banknote bundles
Insert banknote bundles which were deformed by
packaging (bands with paper, plastic or elastic
bands) as follows:
Split the bundles and turn the first half of the bundle so that the bulging side is pointing towards the
pressure carriage.
Insert the two bundle halves into the cassette as
shown in the illustration (1).
Please do not use any extremely deformed banknotes.
Always insert banknote bundles which have been
bent horizontally by their packaging in such a way
that the bulging side of the bundle is pointing towards the pressure carriage.
Remove the banknote bundles from the packaging, fan the banknotes and put them into the cassette as shown in the picture (1).
4-16
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
The banknotes are now positioned in the cassette
as shown in Figure (1).
1
Stroke across the banknotes towards the pressure
carriage as shown in Figure (2).
2
Special comments for deformed banknotes
Possible deformation of banknotes
Type A:
Type B:
Type C:
Bulge near the hologram
S-shaped bulge
Wavy-shaped bulge
Type A:
Turn the bundle so that the deformed corner of
the banknote is pointing towards the cassette end
from which the banknotes are dispensed and not
to the pressure carriage.
Copyright 2018 Diebold Nixdorf
01750308109 A
4-17
Operation
Type B:
Bundles with a pronounced S shape exceeding 5
mm (0.2") should not be used.
If no other banknote bundles are available, the
entire bundle needs to be formed to a U shape as
to be fit for use. Insert these bundles so that the
deformed corners are pointing towards the cassette end from which the banknotes are dispensed and not towards the pressure carriage.
Type C:
If the bundle has a wavy shape as a result of being tied, turn it so that the deformed corners are
pointing towards the end from which the banknotes are dispensed and not towards the pressure carriage.
The following illustration shows in which order deformed banknotes have to be inserted.
Note that the deformed corners of the banknotes must always point to the side from which the notes are
dispensed. The bulging side always has to point to the pressure carriage/cassette handle side.
4-18
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
Copyright 2018 Diebold Nixdorf
01750308109 A
4-19
Operation
4.2.2
4.2.2
RM4V Recycling Cassette
4.2.2.1
4.2.2.1
Opening/Closing the Recycling Cassette
Opening
Turn the cassette lever (1).
2.
Open the cassette front cover (2).
3.
Close the front cover of the recycling cassette.
2
1.
1
1
2
Figure 4-9: RM4V-recycle cassette opening
Closing
1
Figure 4-10: RM4V recycling cassette _closing cover
4-20
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
Locking
Release the lever (1) and push down the
cover (2).
2
4.
1
1
2
Figure 4-11: RM4V - closing recycling cassette
4.2.2.2
4.2.2.2
Inserting/Removing notes
NOTE
Please note the general chapter “preparing banknotes” (Section 4.2.1).
1.
Open the front cover of the recycling cassette (see Section 4.2.2.1).
Move up the pressure carriage (1).
1
2.
Figure 4-12: RM4V recycling cassette_moving contact pressure
Copyright 2018 Diebold Nixdorf
01750308109 A
4-21
Operation
Taking out banknotes
3.
Take out the banknotes (1).
4.
Insert the banknote bundle into the cassette
(1).
If more banknote bundles are to be refilled,
the notes being inserted must always be located between the pressure carriage and inserted stack. See also chapter (Section 4.2.1).
1
Figure 4-13: RM4V recycling cassette taking out notes
Inserting Banknotes
1
Figure 4-14: RM4V recycling cassette_filling in notes
4-22
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.2.3
4.2.3
RM4V All In Cassette
4.2.3.1
4.2.3.1
1.
Opening/Closing the All in Cassette
Remove the All in cassette from the media channel (see Section 4.1.11).
Opening
Turn the cassette lever (1).
3.
Open the cassette front door (2).
4.
Push down the cover (1).
2
2.
1
1
2
Figure 4-15: RM4V-Opening All in cassette
Closing
1
Figure 4-16: RM4V-Closing the All in Cassette
Copyright 2018 Diebold Nixdorf
01750308109 A
4-23
Operation
Locking
Release the lever (1) and push down the
cover (2).
2
5.
1
1
2
Figure 4-17: ain_cassette - locking cover
4-24
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.2.3.2
4.2.3.2
1.
Opening/Closing bottom compartment
Remove the All in cassette from the media channel (see Section 4.1.11).
2.
Turn the cassette lever (1).
3.
Open the cassette back cover (2).
4.
Push down the cover (1).
5.
Push the cover into the direction of the cassette lever till it’s locked.
2
1
Figure 4-18: RM4V-Opening All in cassette back cover
1
Figure 4-19: Closing back cover All in cassette
6.
Insert the All in cassette into the media channel (see Section 4.1.11).
Copyright 2018 Diebold Nixdorf
01750308109 A
4-25
Operation
4.2.3.3
4.2.3.3
Inserting/Removing notes
NOTE
Please note the general chapter “preparing banknotes” (Section 4.2.1).
1.
Open the front cover of the recyling cassette (see Section 4.2.3.1).
2.
Push away (1) the pressure carriage (3) from
the feed stack (2).
3.
Take out the banknotes (1).
1
2
3
Figure 4-20: RM4V ain_cassette - moving contact pressure
Taking out banknotes
1
Figure 4-21: RM4V ain_cassette - taking out notes
4-26
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
4.
1
Insert the banknote bundle into the cassette
(1).
If more banknote bundles are to be refilled,
the notes being inserted must always be located between the pressure carriage and inserted stack. See also chapter (Section 4.2.1).
Figure 4-22: RM4V ain_cassette - putting in money
Copyright 2018 Diebold Nixdorf
01750308109 A
4-27
Operation
4.2.4
4.2.4
Cassette Rail Settings for Currencies
Refer to Cassettes - Front Door Rails for cassette front door rail sizes, plus removal and replacement information. Refer to Cassette - Body Side Rails for cassette body side rail sizes, plus removal and replacement information. Refer to the tables in this section to determine the rail sizes required for specific
currencies.
NOTE
Bank note material can be paper/cotton or polymer. However, denominations with transparent windows will be evaluated on an individual basis.
Table 4-1: Australian Dollars (ASD)
Currency/Cassette
Type
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
All-In Cassette
158W x 65H
0
X
5
130W x 65H
5
2
10
137W x 65H
4
2
20
144W x 65H
4
2
50
151W x 65H
4
2
100
158W x 65H
4
2
Recycling cassette
Table 4-2: Canadian Dollar (CAD)
Currency/Cassette
Type
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
All-In Cassette
152W x 70H
0
X
Recycling cassette
152W x 70H
4
1
Currency/Cassette
Type
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
All-In Cassette
155W x 77H
0
X
10
140W x 70H
4
1
20
145W x 70H
4
1
50
150W x 70H
4
1
100
155W x 77H
4
0
Currency/Cassette
Type
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
All-In Cassette
160W x 82H
0
X
120W x 62H
6
3
Table 4-3: Chinese Yuan (CNY)
Recycling cassette
Table 4-4: Euro (EUR)
Recycling cassette
5
4-28
Copyright 2018 Diebold Nixdorf
01750308109 A
Operation
Table 4-4: Euro (EUR) (continued)
Currency/Cassette
Type
10
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
127W x 67H
5
2
20
133W x 72H
5
1
50
140W x 77H
4
0
100
147W x 82H
4
X
200
153W x 82H
4
X
500
160W x 82H
4
X
Currency/Cassette
Type
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
All-In Cassette
181W x 74H
0
X
10
126W x 74H
6
0
20
137W x 74H
4
0
50
148W x 74H
3
0
100
159W x 74H
2
0
200
170W x 74H
1
0
1000
181W x 74H
1
0
Currency/Cassette
Type
Bank Note Size
Cassette Body Side
Rail Size (width)
Cassette Front Door
Rail Size (height)
All-In Cassette
156W x 66H
0
X
1
156W x 66H
3
2
2
156W x 66H
3
2
5
156W x 66H
3
2
10
156W x 66H
3
2
20
156W x 66H
3
2
50
156W x 66H
3
2
100
156W x 66H
3
2
Table 4-5: Swiss Franks (CHF)
Recycling cassette
Table 4-6: US Dollars (USD)
Recycling cassette
Copyright 2018 Diebold Nixdorf
01750308109 A
4-29
5
5 Troubleshooting
5.1
5.1
Prerequisite Information
To perform the procedures described in this section, you must know:
•
How to open the system (refer to the appropriate system operating guide for this information).
•
How to place the system in the appropriate mode to perform a particular task (for additional information, refer to the documentation for your system control software).
•
How to remove power from (power down) the system (refer to the appropriate system operating
guide, as well as independent network and software documentation, for this information).
•
How to access and utilize the appropriate diagnostics.
•
How to return the system to the appropriate mode for consumer operation (for additional information,
refer to the documentation for your system control software).
5.2
5.2
Recycling Cassette Currency Standards
This section describes media standards that you should be aware of when loading the recycling cassettes. The term currency is used to refer to any type of dispensable media.
NOTE
Although the Recycling Module is capable of handling a wide range of media, optimum
performance is related to media quality. Poor condition media will work, however care
must be taken to avoid folds, tears, holes and tape.
Avoid using media with the following characteristics (Figure 2-1):
•
Media joined by any means
•
Media with staples or pins
•
Media with sticky or adhesive substances
•
Media repaired with tape
•
Media with tears exceeding 13 mm (0.5 inch)
•
Media with holes or missing sections
•
Media that is excessively crumpled or crinkled
•
Media with a folded corner exceeding 13 mm (0.5 inch)
•
Media that is bowed more than 3 mm (0.12 inch) in any direction
•
Media that is deformed by prolonged storage
•
Media that is extremely limp
•
Media that is wet or extremely damp
Copyright 2018 Diebold Nixdorf
01750308109 A
5-1
Troubleshooting
Figure 5-1: RM4V-unacceptable media
1
Folded corners
6
Pin
2
Tape repair
7
Bow, 3mm (0.12 inch)
3
Hole
8
Limp note
4
Staple
9
Crumpled note
5
Tear, exceeding 13mm (0.12 inch)
5-2
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
5.3
5.3
Note jam troubleshooting
5.3.1
5.3.1
Safety precaution
NOTE
Never pull out the head unit or the safe unit during operation, as this will immediately stop
the transport motors and possibly result in a note jam.
All components in the RM4 module are monitored by sensors. The system cannot be operated if a component has not been inserted or closed correctly.
NOTE
Integrated safety switches turn off the head unit’s or safe unit’s drives as soon as the unit
concerned is pulled out of the device. This ensures that no rotating parts can be touched
during the working steps described below.
All subassemblies of the head and safe unit have to be completely closed. If this is not the
case, an alarm sound can be heard during inserting, if this function was activated in the
application.
5.3.2
5.3.2
Notes on operating the head unit
Some of the working steps involved in operating the head unit can only be performed in a specified sequence.
When one working step is dependent on another, this fact is pointed out in the description of the individual working steps.
Copyright 2018 Diebold Nixdorf
01750308109 A
5-3
Troubleshooting
5.3.3
5.3.3
Pulling out / Pushing in the IO device
1.
Lift the door of the operating panel or the control panel or the customer panel up (see chapter "Basic Operation" in the operating manual).
2.
At Rearload devices pull out the head unit (see chapter "Basic Operation" in the operating manual
for the device).
Pulling out
Pull the release lever (1) to unlock the input/
output tray.
4.
Pull out the input/output tray at the release
lever (1).
1
1
1
3.
5-4
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
Pushing in
Push in the input/output tray at the release
lever (1) until the modul engages.
1
5.
6.
Push the head module into the device.
7.
Swing the door of the operating panel or the customer panel down (see chapter "Basic Operation"
in the operating manual.
Copyright 2018 Diebold Nixdorf
01750308109 A
5-5
Troubleshooting
5.3.4
5.3.4
Banknote jam in the input/output tray
Input / output tray is in the removal position
Input / output tray is in the withdrawal
position
Turn the green wheel under the plate to move the
pressure plate in the direction of the arrow (1).
2
3
3
5-6
1
1
1
2
Turning the input / output tray upwards in the direction of the arrow (2) moves it into the collecting
position and turning it in the direction of the arrow
(3) moves it back into withdrawal and removal position.
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
Jam in withdrawal position
Remove the banknote(s) in the event of a jam in
this banknote path.
1
Jam in collecting position
Remove the banknote(s) in the event of a jam in
this banknote path.
1
Copyright 2018 Diebold Nixdorf
01750308109 A
If necessary, open and check the collecting tray to
remove any jammed notes (see "Opening / closing the collecting tray on the cash input / output
module").
5-7
Troubleshooting
Input/output tray is in collecting position
Turn the input/output tray in the direction of the arrow to bring it back to the dispensing and extraction position.
1
5-8
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
5.3.5
5.3.5
1.
Note jam in upper transport module
Open the upper Transport Unit (see Section 4.1.3).
Eliminating note jam
2.
Check the area of the switches.
3.
Clearing the banknote jam (1).
1
4.
Close the upper Transport Unit (see Section 4.1.3).
Copyright 2018 Diebold Nixdorf
01750308109 A
5-9
Troubleshooting
5.3.6
5.3.6
Note jam on the bottom of the upper transport module
1.
Open the bottom of the upper Transport Unit (see Section 4.1.4).
2.
Remove the banknotes from this banknote path.
3.
Close the bottom of the upper Transport Unit (see Section 4.1.4).
5-10
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
5.3.7
5.3.7
1.
Note jam in middle transport module
Open the upper Transport Unit (see Section 5.3.5).
Eliminating note jam
2.
Remove the bank notes from the banknote
path (1).
1
Closing
3.
Close the upper Transport Unit (see Section 5.3.5).
Copyright 2018 Diebold Nixdorf
01750308109 A
5-11
Troubleshooting
5.3.8
5.3.8
Note jam in lower transport module
1.
Open the lower Transport Unit (see Section 4.1.6).
2.
Eliminate the banknote jam if necessary.
3.
Close the lower Transport Unit (see Section 4.1.6).
5-12
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
5.3.9
5.3.9
1.
Note jam in safe distribution transport
Lift the chest horizontal transport (see Section 4.1.8).
2.
5
4
3
2
1
Remove notes from bottom of lower platten
of the chest horizontal transport (1-5).
Figure 5-2: RM4V-checking the safe transport
3.
Close the chest horizontal transport (see Section 4.1.8).
Copyright 2018 Diebold Nixdorf
01750308109 A
5-13
Troubleshooting
5.3.10
5.3.10 Note jam in loopback transport of chest transport
1.
Open the middle platten of the chest transport (see Section 4.1.9).
2.
Remove notes from loopback transport (1) of
the chest horizontal transport. Loopback
transport should only be opened to a maximum 30° angle
1
Figure 5-3: RM4V middle platten of chest horizontal transport
- removing notes from transport area
3.
5-14
Close the middle platten of the chest transport (see Section 4.1.9).
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
5.3.11
5.3.11 Note jam in cassette transport
1.
Lift the handle of the chest horizontal transport to open the transport (Section 4.1.8).
2.
1
2
3
4
5
Remove the banknotes (1-5) from the cassette transports. If too little of the note exposed, do not pull out the note from the outside of the cassette. The jammed note may
tear.
Figure 5-4: RM4V cassette transport - checking
3.
Close the chest horizontal transport (Section 4.1.8).
Copyright 2018 Diebold Nixdorf
01750308109 A
5-15
Troubleshooting
5.3.12
5.3.12 Note jam in recycling cassette
1.
Open the cover of the recycling cassette (Section 4.2.2.1).
2.
Look for jammed notes in the shown areas
(1).
1
1
Figure 5-5: RM4V recycling cassette - checking notes
3.
5-16
Close the cover of the recycling cassette (Section 4.2.2.1).
Copyright 2018 Diebold Nixdorf
01750308109 A
Troubleshooting
5.3.13
5.3.13 Note jam in All in cassette
1.
Open the cover of the all in cassette (Section 4.2.3.1).
2.
Remove jammed notes from the cassette
(1).
1
1
Figure 5-6: RM4V-checking all in cassette
3.
Close the cover of the all in cassette (Section 4.2.3.1).
Copyright 2018 Diebold Nixdorf
01750308109 A
5-17