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Page 1
Table of Contents
PART I: GETTING STARTED.
1. The Evolving Art of Public Speaking.
2. Building Your Confidence.
3. Listening.
PART II: DEVELOPING AND RESEARCHING YOUR SPEECH.
4. Developing Your Purpose and Topic.
5. Adapting to Your Audience.
6. Researching Your Topic.
7. Supporting Your Ideas.
8. Organizing and Outlining Your Speech.
9. Beginning and Ending Your Speech.
PART III: PRESENTING YOURSELF AND YOUR IDEAS.
10. Using Language Effectively.
11. Integrating Presentation Media.
12. Delivering Your Speech.
PART IV: SPEAKING SITUATIONS.
13. Informative Speaking.
14. Persuasive Speaking.
15. Understanding Argument.
16. Distance Speaking and Media Appearances.
17. Special Occasion and Group Presentations.
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Chapter 01: The Evolving Art of Public Speaking
1. Good analytical thinking about the credibility of available information will help you give excellent speeches.
a. True
b. False
ANSWER:
True
POINTS:
1
REFERENCES:
Introduction
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO11.2.1 - Define credible as it applies to sources of information.
2. Audiences don’t respond favorably to speakers who take a personal, conversational approach in their presentations.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
The Craft of Public Speaking
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
3. Setting a friendly and respectful tone for your conversation encourages your audience to respond.
a. True
b. False
ANSWER:
True
POINTS:
1
REFERENCES:
The Craft of Public Speaking
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
4. Effective public speaking is limited to delivery techniques.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Foundations of Public Speaking
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
5. The Greek philosopher Aristotle described the proof referred to as “mythos” as the way speakers use stories to elicit
support for their arguments.
a. True
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Chapter 01: The Evolving Art of Public Speaking
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Foundations of Public Speaking
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.1.1 - Explain the earliest origins of human communication.
6. The following are transferable life skills learned in a public speaking course EXCEPT:
a. Critically analyzing a topic or idea
b. Organizing ideas and information effectively
c. Building your credibility
d. Increasing your narrative thinking
ANSWER:
d
POINTS:
1
REFERENCES:
Storytelling
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.1 - Explain why public speaking is considered to be a life skill.
7. Which of the following is the least interactive sphere of communication?
a. Mediated personal communication
b. Mass media
c. Expressive technology
d. Face to face
ANSWER:
b
POINTS:
1
REFERENCES:
Storytelling
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
8. Face-to-face speaking in the classroom requires the following EXCEPT:
a. Researching a topic
b. Organizing the content
c. Knowing how to come up with good ideas
d. Delivering a less effective message
ANSWER:
d
POINTS:
1
REFERENCES:
Distance Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
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Class:
Date:
Chapter 01: The Evolving Art of Public Speaking
9. Information literacy involves:
a. The ability to access, select, and use information
b. The ability to select and evaluate information
c. The ability to access, select, evaluate, and use information effectively and responsibly
d. The ability to select, evaluate, and use information
ANSWER:
c
POINTS:
1
REFERENCES:
Distance Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO11.2.1 - Define credible as it applies to sources of information.
10. All the following are proofs or appeals used in public speaking identified by Aristotle EXCEPT:
a. Ethos
b. Pathos
c. Mythos
d. Logos
ANSWER:
c
POINTS:
1
REFERENCES:
Foundations of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.1.1 - Explain the earliest origins of human communication.
11. According to Roman philosophers and scholars, all of the following form the broad foundation for learning about
public speaking EXCEPT:
a. Memory
b. Delivery
c. Invention
d. Relevance
ANSWER:
d
POINTS:
1
REFERENCES:
The Five Arts of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.1.1 - Explain the earliest origins of human communication.
12. A communication skill that can benefit you in countless academic, professional, and social situations is:
a. Combining the appeal of storytelling with well-supported arguments
b. Organizing information in a nonlogical way
c. Being disconnected from the audience
d. Conveying an unclear message through your speech
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Chapter 01: The Evolving Art of Public Speaking
ANSWER:
a
POINTS:
1
REFERENCES:
Storytelling
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.1 - Explain why public speaking is considered to be a life skill.
13. We use narrative thinking when we listen to and tell stories. Which of the following is accomplished through narrative
thinking?
a. We connect our sense of self with the world.
b. We envision what could be.
c. We structure events in a logical order.
d. All these choices are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
Storytelling
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
14. Which of the following is one of the “five arts of public speaking”?
a. Research
b. Mindfulness
c. Memory
d. Storytelling
ANSWER:
c
POINTS:
1
REFERENCES:
Foundations of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.1.1 - Explain the earliest origins of human communication.
15. Distance speaking involves:
a. A human source sending a message to a human audience
b. Transmitting a presentation to various locations online
c. Knowing how to come up with good ideas
d. All these choices are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
Speaking Effectively in “Public”
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
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Name:
Class:
Date:
Chapter 01: The Evolving Art of Public Speaking
16. Which of the following is NOT one of the eight elements of audience-centered public speaking?
a. Storytelling
b. Speaker
c. Channel
d. Environment
ANSWER:
a
POINTS:
1
REFERENCES:
The Craft of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
17. External noise includes all the following EXCEPT:
a. People talking or moving around
b. Traffic sounds
c. A phone going off
d. Proper lighting
ANSWER:
d
POINTS:
1
REFERENCES:
The Elements of Audience-Centered Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
18. Internal noise includes:
a. Traffic sounds that prevent listeners from hearing
b. Difficulty seeing the speaker
c. Being hungry or feeling tired
d. Cluttered digital slides
ANSWER:
c
POINTS:
1
REFERENCES:
The Elements of Audience-Centered Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
19. Receiving feedback from listeners that tells you how well you are succeeding as a speaker includes:
a. Nods and smiles
b. Asking questions
c. Listening with interest
d. All these choices are correct.
ANSWER:
d
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Name:
Class:
Date:
Chapter 01: The Evolving Art of Public Speaking
POINTS:
1
REFERENCES:
The Elements of Audience-Centered Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
20. All of the following will make an interview successful EXCEPT:
a. Asking questions that give your specific information
b. Taking a deep breath before speaking
c. Speaking with a low voice
d. Smiling during the interview
ANSWER:
c
POINTS:
1
REFERENCES:
The Interview
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
21. The four spheres of communication that emerged in the modern era are:
a. The mass media, expressive technology, mediated interpersonal communication, and face-to-face interaction
b. The mass media, expressive technology, mediated interpersonal communication, and a good environment
c. Expressive technology, mediated interpersonal communication, and a good environment
d. The mass media, expressive technology, and mediated interpersonal communication
ANSWER:
a
POINTS:
1
REFERENCES:
The Interview
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
22. Good presentational skills will give you the confidence to speak up at:
a. Graduations
b. Receptions
c. Parties
d. All these choices are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
In the Workplace
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.1 - Explain why public speaking is considered to be a life skill.
23.
skills are ranked at the top of the list of desirable workplace skills by employers and managers.
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Chapter 01: The Evolving Art of Public Speaking
a. Presentation
b. Interpersonal
c. Communication
d. Technical
ANSWER:
c
POINTS:
1
REFERENCES:
The Interview
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.1 - Explain why public speaking is considered to be a life skill.
24. Which of the five “arts of public speaking” refers to the way in which a speaker organizes their ideas?
a. Invention
b. Arrangement
c. Style
d. Memory
ANSWER:
b
POINTS:
1
REFERENCES:
Foundations of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.1.1 - Explain the earliest origins of human communication.
25. The term “ethos” refers to:
a. Greek mythology
b. Right and wrong
c. The speaker’s good character and credibility
d. A person’s ethnic background
ANSWER:
c
POINTS:
1
REFERENCES:
Foundations of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO11.2.1 - Define credible as it applies to sources of information.
26. Public speaking in the time of the Greeks was called:
a. Ethos
b. Rhetoric
c. Mythos
d. Pathos
ANSWER:
b
POINTS:
1
REFERENCES:
Foundations of Public Speaking
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Name:
Class:
Date:
Chapter 01: The Evolving Art of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.1.1 - Explain the earliest origins of human communication.
27. In a pervasive communication environment information can be accessed and shared:
a. in multiple forms from multiple locations
b. in one form from multiple locations
c. in one form from one location
d. in multiple forms from one location
ANSWER:
a
POINTS:
1
REFERENCES:
Contemporary Communication Models
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
28. Contributing to a more informed society and feeling a greater sense of belonging is achieved by using your
skills.
a. Presentation
b. Speaking
c. Interpersonal
d. Technical
ANSWER:
b
POINTS:
1
REFERENCES:
In Communities
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.1 - Explain why public speaking is considered to be a life skill.
29. The most important professional skill set for college graduates is:
a. Technical knowledge
b. Computer skills
c. Communication ability
d. Creative skills
ANSWER:
c
POINTS:
1
REFERENCES:
Your First Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.1 - Explain why public speaking is considered to be a life skill.
30. Which of the following is the most important element in the public speaking model?
a. The message
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Chapter 01: The Evolving Art of Public Speaking
b. The speaker
c. The audience
d. The channel
ANSWER:
c
POINTS:
1
REFERENCES:
The Elements of Audience-Centered Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
31. The factors that influence how the audience receives the message are:
a. Gestures of the speaker
b. Speaker’s voice
c. Speaker’s moves
d. All these choices are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
The Message
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
32. The physical setting for a speech can be:
a. An auditorium
b. A classroom
c. A conference room
d. All these choices are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
The Context
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
33. Mindfulness applies to all the following EXCEPT:
a. Planning and preparing your speech
b. Digital integration in every speaking situation
c. Delivering your speech
d. Media presentation
ANSWER:
b
POINTS:
1
REFERENCES:
Presenting Ideas and Information Mindfully
QUESTION TYPE:
Multiple Choice
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Name:
Class:
Date:
Chapter 01: The Evolving Art of Public Speaking
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
34. The following qualities will increase the speaker’s credibility:
a. Competency
b. Trustworthiness
c. Friendliness
d. All choices are correct
ANSWER:
d
POINTS:
1
REFERENCES:
Aristotle’s Rhetoric
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO11.2.1 - Define credible as it applies to sources of information.
35. As our
landscape continues to evolve, speakers and audiences constantly face new challenges.
a. professional
b. technical
c. communication
d. environmental
ANSWER:
c
POINTS:
1
REFERENCES:
Distance Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.2.6 - Describe how advances in technology have affected the way people speak in
public.
36. Name five of the eight elements of audience-centered public speaking and write a one-line explanation of each.
1. Audience—intended recipients of the speaker’s message
ANSWER:
2. Speaker—person who assumes the central role in a speech
3. Message—both verbal and nonverbal communication the speaker uses
4. Channel—mode or medium of communication the speaker uses
5. Noise—something that interferes with hearing or understanding the message
6. Feedback—responses from listeners picked up by the speaker
7. Context—circumstances or situations within which a speech occurs
8. Environment—all the external surroundings that influence a public speaking event
POINTS:
1
REFERENCES:
Aristotle’s Rhetoric
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
37. List and give a brief explanation of the four principal spheres of communication.
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Chapter 01: The Evolving Art of Public Speaking
1. Mass media is the least interactive sphere of communication.
2. Mediated interpersonal communication gives you the ability to connect instantly with others
by voice, text, and image. Distance speaking and other forms of online interaction fallinto
this category.
3. Expressive technology. Digital technology provides endless ways for you to gather
information and creatively express yourself, fulfilling a basic human need.
4. Face-to-face. This type of communication encompasses all forms of unmediated contact
with other people, including in-person public speaking situations.
POINTS:
1
REFERENCES:
Contemporary Communication Models
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
ANSWER:
38. What is noise? Give examples of external and internal sources of noise.
Noise is any distraction that interferes with the audience’s ability to receive and understand a
ANSWER:
speaker’s message. Noise may be internal to the listener, such as daydreaming, being hungry,
or feeling tired. External noise includes sounds or actions that prevent listeners from easily
hearing what the speaker has to say. External noise includes other people talking or moving
around, traffic sounds, or a phone going off. Poor lighting, difficulty seeing the speaker, and
cluttered digital slides are other sources of unwanted external noise.
POINTS:
1
REFERENCES:
The Elements of Audience-Centered Public Speaking
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
39. Explain the concept of “audience-centered public speaking” and give an example.
ANSWER:
Audience-centered public speaking involves adapting speeches to the specific situation and
audience. For example, when attempting to get people more involved in recycling aluminum
and other metals, stress the benefits to the environment and general economy when
addressing high school students or a civic organization. Stress the ease of recycling and
benefits to future generations when addressing a group of senior citizens.
POINTS:
1
REFERENCES:
Contemporary Communication Models
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO1.3.5 - Define participants in the context of a communication model.
40. Briefly explain the pervasive communication environment.
ANSWER:
A pervasive communication environment is the ability to access and share information in
multiple forms from multiple locations in ways that transcend conventional ways of thinking
about time and space.
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Class:
Date:
Chapter 01: The Evolving Art of Public Speaking
POINTS:
1
REFERENCES:
Contemporary Communication Models
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO1.3.4 - Describe a model for communication.
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Name:
Class:
Date:
Chapter 02: Building Your Confidence
1. Taking a public speaking class is one of the best ways to learn how to eliminate speech anxiety.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Introduction
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
2. The fear of public speaking cuts across gender, ethnic background, and age.
a. True
b. False
ANSWER:
True
POINTS:
1
REFERENCES:
Introduction
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
3. Speakers may experience anxiety before and during a speech but not after a speech.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Uncertainty about Evaluation
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
4. John is experiencing some uncertainties about an impending speech at the town square, but his anxiety level is
decreasing.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Uncertainty about Technology
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
5. The less confidence you have in your speaking skills, the more apprehension you will feel about public speaking.
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Class:
Date:
Chapter 02: Building Your Confidence
a. True
b. False
ANSWER:
True
POINTS:
1
REFERENCES:
Uncertainty about Your Speaking Abilities
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
6. A person may experience the following symptoms before, during, and after a speech EXCEPT for
a. the mind going blank
b. an increased heart rate
c. a decreased rate of speech
d. itchy skin
ANSWER:
c
POINTS:
1
REFERENCES:
Introduction
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
7. Audience members respond to you positively when you are delivering a speech by
a. lowering their faces.
b. nodding their heads and beaming.
c. avoiding eye contact.
d. All of these answers are correct.
ANSWER:
b
POINTS:
1
REFERENCES:
Uncertainty about Technology
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
8. When you present a speech, you risk having your ideas
a. accepted.
b. recognized.
c. rejected.
d. expelled.
ANSWER:
c
POINTS:
1
REFERENCES:
Uncertainty about the Audience’s Response
QUESTION TYPE:
Multiple Choice
Page 2
Name:
Class:
Date:
Chapter 02: Building Your Confidence
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
9. Many minor speaking errors, such as the following, are far more noticeable to you than to the audience, EXCEPT
a. stumbling over a word.
b. little coughs and stammering.
c. skipping to the wrong digital slide.
d. briefly losing your place.
ANSWER:
b
POINTS:
1
REFERENCES:
Uncertainty about Evaluation
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
10. An overestimation of how much others are paying attention to you, your appearance, your actions, and what you say is
referred to as
a. a self-assessment.
b. the evaluation effect.
c. the spotlight effect.
d. the audience response.
ANSWER:
c
POINTS:
1
REFERENCES:
Uncertainty about Evaluation
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
11. Mindfulness begins with developing breathing habits that help to
a. calm your thoughts.
b. turn your attention to the moment.
c. reduce your stress.
d. All of these answers are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
Commit to Mindfulness
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
12. The following are breathing exercises that help relax a nervous speaker EXCEPT
a. breathing.
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Chapter 02: Building Your Confidence
b. quieting response.
c. meditation breathing.
d. All of these answers are incorrect
ANSWER:
d
POINTS:
1
REFERENCES:
Commit to Mindfulness
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
13. Progressive muscle relaxation exercises that focus specifically on relaxing your body in preparation for a speech focus
on all the following areas EXCEPT
a. hands and mouth
b. fingers and toes
c. feet and legs
d. shoulders and neck
ANSWER:
b
POINTS:
1
REFERENCES:
Practice Relaxation Techniques
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
14.
involves regulating your emotions by reinterpreting something you view negatively in a more positive
way.
a. The relabeling theory
b. The uncertainty reduction theory
c. Cognitive appraisal
d. Transparency appraisal
ANSWER:
c
POINTS:
1
REFERENCES:
Engage in Reframing
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
15.
involves weakening the power of negative words by altering or letting go of the thoughts you associate
with them.
a. The deframing effect
b. The spotlight effect
c. Cognitive diffusion
d. The uncertainty reduction theory
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Chapter 02: Building Your Confidence
ANSWER:
c
POINTS:
1
REFERENCES:
Apply Defusion
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
16. The more you know about the topic you choose, the more
you become.
a. anxious
b. confident
c. knowledgeable
d. passionate
ANSWER:
b
POINTS:
1
REFERENCES:
Building Your Confidence before the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
17. All the following can help speakers boost their confidence levels before and during a speech EXCEPT
a. becoming an expert on your topic.
b. knowing your audience.
c. being enthusiastic.
d. preparing your speech early.
ANSWER:
c
POINTS:
1
REFERENCES:
Building Your Confidence before the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
18. Judith is imagining a successful communication event by thinking through a sequence of actions in a positive,
concrete, step-by-step way. What is Judith doing?
a. Relabeling
b. Reframing
c. Transitioning
d. Visualizing
ANSWER:
d
POINTS:
1
REFERENCES:
Visualize Your Presentation
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
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Chapter 02: Building Your Confidence
19. Before he presented his speech, John ensured he was well dressed for the occasion, kept all his notes properly
organized, and arrived early at the speaking location. What effect will these steps have on John?
a. Make him highly enthusiastic
b. Boost his confidence
c. Eliminate his anxiety
d. Reduce his morale
ANSWER:
b
POINTS:
1
REFERENCES:
Visualize Your Presentation
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
20. With
, you only increase your anxiety and lower your confidence, resulting in an unsatisfactory
performance.
a. a positive self-evaluation
b. a poor self-evaluation
c. visualization
d. self-actualization
ANSWER:
b
POINTS:
1
REFERENCES:
Building Your Confidence on the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
21. Jenny believes that her internal states, such as speech anxiety, are easily observable to the audience. What is
sheexperiencing?
a. The spotlight effect
b. Progressive relaxation
c. The illusion of transparency
d. Low self-esteem
ANSWER:
c
POINTS:
1
REFERENCES:
Building Your Confidence on the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
22. It is very important to consider the following for success during a speech EXCEPT
a. displaying a confident attitude.
b. briefly saying sorry for mistakes and continuing.
c. turning anxiety into fruitful energy.
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Chapter 02: Building Your Confidence
d. paying attention to audience feedback.
ANSWER:
b
POINTS:
1
REFERENCES:
Building Your Confidence on the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
23. When you ask yourself, “what impression will I make?” before a presentation to work colleagues, you are asking
about
a. your role.
b. the evaluation by others.
c. your abilities.
d. the response of your audience.
ANSWER:
b
POINTS:
1
REFERENCES:
Facing Your Public Speaking Fears at Work
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
24. Rather than overwhelming you, the nervousness you feel can help you to deliver a speech that is
a. uncertain.
b. dynamic.
c. very engaging.
d. audience-centered.
ANSWER:
a
POINTS:
1
REFERENCES:
After You’ve Presented Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
25. “What should I do when I give a speech?” represents the uncertainty of a speaker’s
a. abilities.
b. role.
c. ideas.
d. audience response.
ANSWER:
b
POINTS:
1
REFERENCES:
The Root of Speech Anxiety: The Uncertainties of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
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Date:
Chapter 02: Building Your Confidence
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
26. The more you consider that you cannot predict an encouraging response from your audience, the more
you will feel.
a. passionate
b. knowledgeable
c. anxious
d. confident
ANSWER:
c
POINTS:
1
REFERENCES:
After You’ve Presented Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
27. The spotlight effect involves
a. thinking that no one pays attention to the speech.
b. meditating on how you want your presentation to be successful.
c. thinking people observe much more carefully than they do.
d. feeling anxiety because of the lighting in the room.
ANSWER:
c
POINTS:
1
REFERENCES:
The Root of Speech Anxiety: The Uncertainties of Public Speaking
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
is the ability to adapt successfully to adverse situations and continue functioning in a productive manner.
a. Mindfulness
b. Reframing
c. Resilience
d. Diffusion
ANSWER:
c
POINTS:
1
REFERENCES:
Building Your Confidence Fundamentals
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
28.
29. All the following are methods commonly used to manage nervousness and increase confidence EXCEPT for
a. mindfulness.
b. illusion.
c. relaxation.
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Chapter 02: Building Your Confidence
d. reframing.
ANSWER:
b
POINTS:
1
REFERENCES:
Building Your Confidence Fundamentals
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
30. While Jessica was sitting with a relaxed face and shoulder muscles, she imagined she had holes in the bottom of her
feet that let air in and out of her body. What exercise is she practicing?
a. Meditation breathing
b. Breathing
c. Quieting response
d. Relaxing
ANSWER:
c
POINTS:
1
REFERENCES:
Commit to Mindfulness
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
31. In
, you stop using words like fearful and apprehensive to describe your response to giving a
speechand instead use positive words like thrilled and delighted.
a. relabeling
b. relaxing
c. cognitive reappraisal
d. diffusion
ANSWER:
c
POINTS:
1
REFERENCES:
Engage in Reframing
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
32. When Miriam decided to try visualization to manage her speech anxiety, she imagined herself giving a speech that
farexceeded her actual skills. Which of the following is likely to be the result of Miriam’s effort at visualization?
a. Miriam’s anxiety will be eliminated.
b. Miriam will deliver an excellent speech.
c. Miriam will become more anxious rather than less anxious as she delivers her speech.
d. Miriam will feel less anxious at the begging and end of the speech.
ANSWER:
c
POINTS:
1
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Name:
Class:
Date:
Chapter 02: Building Your Confidence
REFERENCES:
Building Your Confidence on the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
33. When it is your turn to speak, you can use the following techniques to calm your nerves EXCEPT for
a. walking quickly into the room and greeting the audience.
b. breathing naturally.
c. smiling briefly.
d. clearly and confidently beginning your speech.
ANSWER:
a
POINTS:
1
REFERENCES:
Know Your Introduction and Conclusion Well
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
34. Jeremy is feeling very anxious even after his speech. What can he do to manage this anxiety?
a. Listen carefully to audience members’ questions
b. Recognize that speech anxiety can occur even after you finish your speech
c. Congratulate himself on completing his speech
d. All of these answers are correct.
ANSWER:
d
POINTS:
1
REFERENCES:
Building Your Confidence on the Day of Your Speech
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
35. Breathing, meditation breathing, and quieting response exercises are part of which method of preparing for a speech?
a. Progressive relaxation
b. Deep breathing exercises
c. Visualization
d. Decreasing uncertainty
ANSWER:
b
POINTS:
1
REFERENCES:
Building Your Confidence Fundamentals
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading to
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Chapter 02: Building Your Confidence
performance anxiety.
36. Briefly explain three fundamentals of building your confidence level.
ANSWER:
While nothing takes the place of preparation and planning for your speech in building
confidence, there are ways to manage the anxiety that will help keep you calm and
focused.
1. Resilience is the ability to adapt successfully to adverse situations and continue functioning
in a productive manner. 2. Mindfulness involves attending to what is happening at the present
moment and observing what you are thinking and feeling without evaluation. 3.Relaxation
technique help reduce the physical symptoms of stress, such as an increased heartrate and
tense muscles.4. Reframing, also called cognitive reappraisal, involves regulating your
emotions by reinterpreting something you view negatively in a more positive way. 5.
Diffusion, also called cognitive diffusion, involves weakening the power of negative words by
altering or letting go of the thoughts you associate with them. All of these are methods
commonly used to manage nervousness and raise confidence.
POINTS:
1
REFERENCES:
Building Your Confidence Fundamentals
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
37. Briefly mention five ways to manage your anxiety immediately before your speech.
ANSWER:
Students may choose any five of these seven ways:
1. Dress for the occasion.
2. Keep all your notes and materials organized.
3. Arrive early.
4. Talk with others at the event.
5. Use positive self-talk.
6. Make sure all technical aspects of your speech are ready to go.
7. Concentrate on the other speakers.
POINTS:
1
REFERENCES:
Building Your Confidence on the Day of Your Speech
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
38. Briefly mention four ways to manage your anxiety during your speech.
ANSWER:
Students may choose any five of these eight ways:
1. Display a confident attitude.
2. Expect to experience some speech anxiety.
3. Turn your anxiety into productive energy.
4. Avoid overanalyzing your anxiety.
5. Never comment on your speech anxiety.
6. Focus on your audience, not on yourself.
7. Pay attention to audience feedback.
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Chapter 02: Building Your Confidence
8. Make no apologies or excuses.
POINTS:
1
REFERENCES:
During Your Speech
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
39. Nothing will build your confidence and manage your nervousness more than thoroughly preparing for your speech.
Briefly state and explain four (4) strategies to manage anxiety and improve your confidence as you develop your
speeches.
ANSWER:
1. Start planning and preparing your speech early. Schedule plenty of time to work on
yourspeech, and stick with that schedule.
2. Choose a topic you care about. Choose topics you feel confident talking about, find
compelling, and believe will interest your audience.
3. Become an expert on your topic. Thoroughly researching your topic will greatly increase
your confidence and success as a public speaker.
4. Research your audience. Becoming familiar with the people in your audience makes it
easier to design your speech for them and increases the likelihood they will respond
positively to it.
5. Get comfortable with technology. Getting comfortable with the various formats new
technologies allow will improve your technical skills and build your confidence.
6. Practice your speech. Before presentation day, rehearse your speech in stages until you
feelcomfortable talking about your topic.
7. Know your introduction and conclusion well. Memorizing your introduction and
conclusion will help you present them more fluently and lessen your anxiety.
8. Visualize your presentation. As you practice your speech, imagine the place, the audience,
and yourself successfully presenting your speech.
(Note that students’ answers may vary.)
POINTS:
1
Building Your Confidence before the Day of Your Speech
REFERENCES:
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO1.5.6 - Explain how public speaking can increase self-confidence.
40. Public speakers are affected in many ways by uncertainties. List four of these uncertainties and the questions speakers
ask themselves.
ANSWER:
Students may choose any four of these seven ways. Answers may vary.
1. The speaker’s role—what should I do?
2. My speaking abilities—what am I able to do?
3. My ideas—how well do I know my topic?
4. The audience’s response—how will listeners react?
5. How will others evaluate me—what impression will I make?
6. The setting—how familiar is the speaking space?
7. The technology—will the technology work?
Page 12
Name:
Class:
Date:
Chapter 02: Building Your Confidence
POINTS:
1
REFERENCES:
The Root of Speech Anxiety: The Uncertainties of Public Speaking
QUESTION TYPE:
Subjective Short Answer
HAS VARIABLES:
False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: PBSP LO4.2.2 - Give an example of uncertainty about speaking abilities leading toperformance
anxiety.
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Class:
Date:
Chapter 03: Listening
1. Research shows that, on average, 35 percent of your communication time each day is spent listening.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Introduction
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
2. Not only can individuals not hear each other, but they also do not have the time to listen and do not recognize its
importance.
a. True
b. False
ANSWER:
True
POINTS:
1
REFERENCES:
Introduction
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
3. Public speaking is as much about listening as speaking because speeches are incomplete without listeners.
a. True
b. False
ANSWER:
True
POINTS:
1
REFERENCES:
Listening and Public Speaking
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
4. Research shows that immediately after a lecture, listeners recall only about 40 percent of what the speaker said.
a. True
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Listening Effectively to Speeches
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
5. When you listen mindfully, you focus on your plans for the day and thoughts about work or school.
a. True
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Chapter 03: Listening
b. False
ANSWER:
False
POINTS:
1
REFERENCES:
Listening Effectively to Speeches
QUESTION TYPE:
True / False
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
6. Listening anxiety stems from the fear of all the following EXCEPT
a. misinterpreting.
b. not fully comprehending.
c. being unprepared mentally.
d. recalling incorrectly.
ANSWER:
a
POINTS:
1
REFERENCES:
Manage Listening Anxiety
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
allows you to critically examine a message, such as when you test a speaker’s logic.
a. Interpreting
b. Evaluating
c. Being mindful
d. Hearing
ANSWER:
b
POINTS:
1
REFERENCES:
Components of Listening
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.3 - Describe the components of listening
7.
8.
refers to when the audience receives too much information and is unable to evaluate it in a meaningful
way.
a. Evaluation
b. Mindfulness
c. Information overload
d. Listening overload
ANSWER:
c
POINTS:
1
REFERENCES:
Components of Listening
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
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Name:
Class:
Date:
Chapter 03: Listening
LEARNING OBJECTIVES: PBSP LO6.1.6 - Identify common barriers to effective listening.
9. Listening for the speaker’s emotions and feelings is an example of
a. critical listening.
b. appreciative listening.
c. empathic listening.
d. listening distraction.
ANSWER:
c
POINTS:
1
REFERENCES:
Listening Goals
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.4.1 - Describe strategies for listening mindfully
10. In the HURIER model, assigning meaning to the sounds you’ve received based on your own experience and
knowledge is referred to as
a. hearing.
b. understanding.
c. remembering.
d. interpreting.
ANSWER:
d
POINTS:
1
REFERENCES:
Components of Listening
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.3 - Describe the components of listening
11. All of the following are part of the HURIER model’s components that combine to form the listening process EXCEPT
a. hearing.
b. mindfulness.
c. understanding.
d. evaluating.
ANSWER:
b
POINTS:
1
REFERENCES:
Components of Listening
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES: PBSP LO6.1.3 - Describe the components of listening
12. There are different reasons for listening. When you listen to enjoy something, such as when listening to a stand-up
comedian, you are listening for
a. content.
b. evaluation.
Page 3