ROUND 1 Case & Instructions Knowledge Partner Digital Print Media Digital Media Partner Beverage Partner Education Partner Radio Partner Booth Partner Young Engagement Partner Strategic Partner Bangla Print Media Partner BUP HUMAN RESOURCE AND LEADERSHIP CLUB Engagement Partner Digital Media Partner E-learning Partner Digital Media Partner English Media Partner Photography Partner Industrial Relations in the Manufacturing and Light Engineering Sector The manufacturing and light engineering sector of Bangladesh continues to play a vital role in driving national economic growth, employment, and industrial selfreliance. According to the Bangladesh Bureau of Statistics (BBS), the country’s economy expanded by 4.48% in the second quarter (October–December) of FY 2024–25, showing a rebound from political unrest and labor disruptions in the previous quarter. This rebound was largely fueled by a resurgence in industrial production, which surged by 7.1% in Q2, a sharp increase from 1.04% during the same period in FY 2023–24. This signals a strong comeback in Bangladesh’s manufacturing performance, especially in public and export-oriented industrial units. The light engineering sub-sector, in particular, has gained momentum due to its contribution to import substitution and local infrastructure development. According to national industrial surveys, this sector comprises over 50,000 enterprises and employs more than 600,000 workers, producing goods such as electrical equipment, tools, furniture, pharmaceuticals, and defense components. It supports government infrastructure initiatives and supplies to both domestic and international clients, including defense and utility sectors. However, the sector continues to face challenges such as labour unrest, high absenteeism, skill shortages, and inconsistent industrial relations, particularly in key production zones like Gazipur and Narsingdi, where factories operate under tight delivery timelines and high production pressure. As the country aims to stabilize and grow its manufacturing output in the face of global economic pressures, ensuring strong workforce engagement, functional HR systems, and industrial harmony has become more important than ever — especially for large, state-owned enterprises like Bangladesh Machine Tools Factory Ltd. (BMTF). BUP HUMAN RESOURCE AND LEADERSHIP CLUB Company Overview: Bangladesh Machine Tools Factory Limited (BMTF) is one of the largest and most strategically important state-owned commercial enterprises in Bangladesh, managed under the auspices of the Bangladesh Army. Conceived in 1963 and officially established in 1967 to accelerate industrialisation in East Pakistan, BMTF was inaugurated in 1979 as a mother industry aimed at supporting small enterprises and fostering self-reliance in engineering products. Despite facing closure from 1994 to 2000 due to financial difficulties and operational inefficiencies, the factory was revitalised when the Bangladesh Army took over management on July 27, 2000. Since then, BMTF has transformed into a commercially viable and diversified conglomerate, sprawling over approximately 156 acres in Gazipur and comprising 19 specialised factories. Its resurgence under centralised military leadership has been marked by disciplined management, strategic diversification, and a sharp focus on quality and profitability, contributing significantly to Bangladesh’s national economy and defence manufacturing capabilities. Industry / Factory Unit Key Activities & Products Footwear & Leather Factory Military and civilian shoes and leather goods under the "Signature" brand; produces up to 4,000 pairs/day (~100,000/month); includes rubber outsole/insole pressing and fusing CFL & LED Bulb Factory Manufactures and exports CFLs & LEDs; assembly-based Pole & Pile Factory Concrete poles, piles, and railway sleepers Army Pharma Produces pharmaceuticals and hygiene products (e.g., sanitizers); subsidiary started mid-2019 Steel Structure Manufacturing Shop Fabricates steel buildings, bridges, transmission towers, cranes, panels; equipped with CNC, welding, shearing BUP HUMAN RESOURCE AND LEADERSHIP CLUB BMTF’s flagship products include its high-quality military footwear under the “Signature” brand, motorcycles and combat vehicles assembled in its Vehicle Assembly Shop, steel structures such as bridges and pre-engineered buildings, electronic voting and NID machines used in national elections, and LED/CFL bulbs supporting energy efficiency initiatives. These products are central to BMTF’s identity as a state-run, defense-oriented industrial hub. Additionally, Army Pharma’s healthcare and hygiene products and BMTF Crafties’ official medals and insignia hold strategic and symbolic value. Together, these offerings represent BMTF’s commitment to national defense, infrastructure, public service, and industrial excellence. Now, talking on the governance and human resource structure of BMTF is distinctly centralized, reflecting its military management heritage. The Chief of Army Staff serves as the Board Chairman, with a Managing Director overseeing day-to-day operations. Recruitment, policy formulation, and workforce management are coordinated centrally from the Gazipur headquarters, ensuring uniform HR practices and operational standards across all factories. The workforce comprises a blend of military officers and civilian employees, all adhering to strict quality and compliance protocols. The Structure of their operation has been presented below:Managing Director Director Marketing Subsideries Additional Director Planning & Training Quality & ISO Compliance Planning & Training (PPC) Compliance and Policy Administration Director Production Accounts Performance Management Director Finance Accounts Marketing Recruitment & Staffing BUP HUMAN RESOURCE AND LEADERSHIP CLUB Other Department Heads Purchasing Factory Shop Training & Development Director HR & Admin Senior Manager HR Operations Employee Retention & Welfare This centralized command structure has enabled BMTF to streamline decisionmaking, optimize resource allocation, and maintain consistent quality control, which were pivotal in turning around the factory’s fortunes. From its closure in 1994, BMTF achieved profitability by 2005, reporting a profit of 60.3 million taka, and has since steadily expanded its production capacity and product range, solidifying its position as a commercially viable and strategically critical enterprise in Bangladesh. Workforce Situation at BMTF Footwear & Leather Factory The Footwear & Leather Factory of Bangladesh Machine Tools Factory Limited (BMTF), operating under the brand ‘Signature,’ is one of the most advanced military-grade footwear production units in the country. With a daily output of over 4,000 pairs of shoes, the factory serves both military and civilian clients while promoting national craftsmanship and employment. However, despite its scale and impact, the factory is now facing critical internal workforce challenges that jeopardize its operational consistency. A major concern is the rising labour migration to nearby footwear factories, where workers are drawn by more competitive compensation, structured grievance systems, and better work-life balance. This trend has created a shortage of skilled workers in key areas such as quality control and machine operations, directly affecting production timelines and quality standards. The burden of compensating for this loss has fallen on the remaining workforce, leading to overwork, increased absenteeism, and declining morale. These problems are worsened by irregular salary disbursements and the absence of a structured incentive system. Without recognition for performance or a clear growth path, many employees—especially younger and semi-skilled workers—feel disconnected from the factory’s long-term mission. Additionally, the lack of a formal grievance-handling mechanism means workers have no structured way to voice concerns, resulting in quiet quitting or work slowdowns. While operational constraints like raw material dependency and outdated technology remain, the immediate HR issues around retention, morale, and communication pose the greatest threat to long-term productivity and competitiveness. BUP HUMAN RESOURCE AND LEADERSHIP CLUB Workforce Situation at BMTF Poles and Pile Factory The Poles and Pile Factory, established in 2017, is a vital unit of BMTF supporting Bangladesh’s national infrastructure by producing high-quality electric poles and SPC piles. With daily production exceeding 1,400 poles and consistent contracts with major clients like the Rural Electrification Board (REB), the factory plays a strategic industrial role. It employs modern manufacturing processes and safety protocols, positioning itself as a benchmark for product reliability. However, the factory is currently under intense pressure due to a sharp rise in demand without a corresponding increase in manpower. Existing workers are subjected to long shifts and tight deadlines, often without proper overtime compensation or adequate rest. This has led to rising dissatisfaction, absenteeism, and turnover—particularly in technically demanding roles like welding and quality control. Compounding these challenges is the lack of engagement between management and workers, and the absence of a formal grievance redressal mechanism. Without open channels for communication or structured support systems, minor issues often escalate, increasing the risk of informal protests or disengagement. Furthermore, the factory lacks a performance-based recognition system and clear career progression opportunities, reducing employee motivation and long-term commitment. If these human resource issues are not promptly addressed through structured incentives, worker feedback systems, and cross-functional coordination, the factory’s ability to meet time-sensitive government contracts and maintain production quality may be at risk. BUP HUMAN RESOURCE AND LEADERSHIP CLUB Task: Bangladesh Machine Tools Factory Limited (BMTF) has hired your team. Suggest appropriate and detailed solutions by addressing the following issues: 1. Recommend the proactive steps BMTF should take to minimize chronic employee absence and skill-based worker turnover, especially in critical units like the Footwear & Leather and Pole & Pile factories. 2. Propose a structured model for BMTF to establish a functional and representative grievance-handling committee, ensuring participation from both military management and civilian employees. 3. Considering operational delays due to logistics, outdated machinery, and dependency on imported inputs, suggest how BMTF’s HR and Operations departments can jointly improve worker morale and efficiency. 4. Outline an effective communication framework to address disconnect between BMTF's centralized decision-making and ground-level worker concerns, ensuring smoother industrial relations. BUP HUMAN RESOURCE AND LEADERSHIP CLUB Assessment Criteria CRITERIA MARKS Situation Analysis 10 Problem Identification 10 Plan of Action 20 Proposed Solution 20 Feasibility/Applicability 15 Financials 05 Creativity 10 Quality of Content 10 BUP HUMAN RESOURCE AND LEADERSHIP CLUB Instructions: 1. Participants are requested to read the case carefully and provide a proper and justified solution. 2. You should prepare your solution in a maximum of 20 slides including the introductory one. 3. Kindly upload your PDF and PPT solutions to a Google Drive folder and share the link. Please ensure the folder’s sharing settings allow anyone with the link to edit. 4. Do not mention the name of your universities or participants anywhere in the solution. This will lead to disqualification. 5. Name the file following this format: “Team Name_R1_AdventHR2025” Example: Team ABC_R1_AdventHR2025. 6. Submission link: https://forms.gle/3ECm1hoThYB1DSn56. 7. Submission deadline: 30th June 2025, 11:59 PM. Submissions received after this time will be considered late. 8. Teams will be penalized for late submission. Plagiarism of any form is not allowed and will lead to disqualification. No deadline extension will be granted under any circumstances. 9. No Presentation for this Round. 10. Submissions will only be accepted through the provided Google Form. No other mode of submission will be considered. 11. BUP Human Resource & Leadership Club (HRLC) reserves the right to change any provisions and regulation of the competition without prior notification. 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