UNIT-O1
mroductions
-
Nunsing-
m. the loti
o
mems to
The eord nLJtS ing Tomes
howish, to
Cherish. to *prolect to Sustaim.
Ls0mdnuhricus'
MeainN= Nobilitg
U Under. standing.
R Respon.sibiil
S
5ympolh
E
E fffeien
Defnition:
MyNursinglips.com
to "ve ginto Handerso
AccOTimg
1966-
nWse 1s to tSsist be
pepformante vf
he
in
individual, sick *r
recovey
to healh om its
Tonribuhng
those activities
unuiaed
Ehot he would per form
peareu
to
desh
( or
necesso Strength, oiuL or knowledge.
he
had
The.
waue functon
of
welu.
he
he
qualiieSOE NuSe
-
4aieS D_a
Sone oF he,essenia
Love
for
nuwse re
men
the rellow
loyculity
Honesty and
and obeliene.
Discipline
ALertness
nd
Inteligent
obser
vauHon.
Techuealcomptence.
pependabiu
AbiM
yand
adjustoibidy
Tonfdance.
to mspine.1
Scanned by CamScanner
Resoncefulness,
economy
enerad
Df time. makericaLa
counesy ansl igniy
SympoHh
empoh
ntelugence; and eomam.on Sence
(2Pohence and sense of humown
1GHod Pysiu
Ceneosik
hemtleness
rand menad healh
and quiebness.
enfdent.MyNursingTips.com
1Se
-operahive.
18 Groed tstenep.
Respon.sible
2Aceonlble.
tompelent
epable
(1
wncron
"of Nnses-
Dcote giver.
deeision mouker.
ehico
advocake.
PPoeelom and clukal
2 elinicol and
3
Cose meinoger.
Reha biiteion.
tomforter.
Communicokor.
Teache.
Resemcher,
1o1easer.
CoUNSelm.
Scanned by CamScanner
caie
Iven:
A
mees the dienk
nwLse
coe neesls to promote
heoling Pocess
c
inic
"decision
eical
and
heath
hosishit
und he
make
Nwise uses deelsion mouking nd
citicod hirkira
Skims in conjuction ih
he nwlsing Fro €:6s,
CALMuk cd
PYotectorana
Awise
"Proteehs he
ellent
ron. kina
asists
clients
in
nSe
THe
Oelvocioke.
he
erpnessing
necessorg
Pignts henever
of
wue
thein
case manaer
Nutse
Ymanages
Supervise
"and
co- oainateg
he
elient
and
zuldes
to daul
related
achviteg
client cane
in
nehabi
ving
Jihukive
Rehoubiitotor: Nwise
enswmeg
maximoa steke
ha
he
Df
finehioning.
retumy
cltenh
Comfmtert- MyNursing
AS
comforter,
the cien
Eochen
ips.cOm
provideg
bComsidlemng
naue feelings
ih
him
and
cg
'comfoms to
an individuo
heeds,
The nuwse provideg
amilule -ans dHer
infomokion bout,
d
nwise
to uL
lifesye
her chiens her
members of he sociek wim
headm, treamen,
tY heroPy
thanges,
Communcooy
Fp
effechve nurng Tache,
Comm uwi cohon
is
bpen
anád
eomsistens
vitul
Scanned by CamScanner
REgeartchen:
Nwse pntici Pakeg
resech
heal cone
Leader:- NiNtsing leaderskip
process
muhol
of
Yelatea
wok
*Fo
s defines
imerpersono
infLuence
thvough ehich nwse hepls cliext in
making decision
for estahlishrg and aeheving he
gats to improve
Hhe client weu being.
1 coun seilor:-- Nurse helps the
cope ih
Seope
The
$vex& fl
ehologic
pS
to
cliet
reco8mse and
Social
problens.
MyNursinglips.com
oN
Se0pe
Prctie
en
dfnwtsig
Fadueouion
be
oPporturit
Chatae remzea b.
elina!
Service opPortunh
eaK
elucaionad nshtutes a
Caincau insructons
oPPtuniies or Presentt-
Eolucahona
ANTMs (uni
a
Mse
ves) Mulhppose
Midi
-smk ers MPHL (EDs, 18ean taiin Progamme
CHNIM
3 yeans
Prognamme.
e.se
4 &eg3
Program
PB.BSe
28s
M:Se
2-8eTS
M. phl
Programe.
heth
me.
PrOaame ofter
aNM.
P:hdPr°8ramme.
Service oPPO NnLHes m clinced:
ANM (Mulhple henlh
StaF
senior
Workers).
MweSes.
NNSe on. promokon.
Ns (Nuwsig šuperinten)
Distict healh nwse Supen vísor.
df
healh
Rsst Join lmeetor
Hon
w fe Sepvites On_ romo nal
stuf
ml
Scanned by CamScanner
fducaHonal
Opon tuuteg
1n Mstikute
aeinceu dem os rato
elica
Tmsuc or.
techuten
PssE
tuon
Nwse
e seior
tuor,
Semion
1eekmer.
Asst
Pro fescr
nJTSe
Lecmen,
expepience.
D
Assoesate Pme feSsom
Ss or /Principal
Profe
MyNursinglips.com
proress
NuTtSing As
a
icn.
mbocduckions
Provess io n is de fined t an dceupakon with
components thak devoted to Hhe promotion
eical
A
DF human
tund
sociou
x pofession Ho haee
tand
skiu
aA
pro vession
that Me
based on
The service3 ofered
knowiedge
speci'alized
developed in
been
seienhi f
mannen.
leatnes
nd
weltöne.
15
devoted
un occuPaHon vih
td he
huuman nd
movau ppincip
Soubd wefane
3 Professonol nwtsinTs a Service devoted o Hhe
promotion
uman nd
O¥
50cual wel fane.
profesSOnal nustse 1s
nwtsing school
colege.
who hag me he
a
in qstape
ments
Sheis
Foo
NSe
to prachce
Teqisken@
hensed
{aduate
OF
vecoguzed
requure
Th woh
Scanned by CamScanner
Sbieet.in NSing gAslam
Phgsicoad 3
biol03 iccd
Soeiol Seience
Science
PPgenolog
Amarom5
medical
Scrence
Medine
PSsoclolog&
PhsioTog
Micro biol10
Suger
> Nutsin
patholo&
phsiCg Chemusy
NuhoiioM
nistor
paellahris
profes.
adjushmext
obstetris
MyNursinglipg.comh
Nurtsing
MSN
eHN
CHN
NS
proYessionu-
0efinition:- A PPofessionis n
DcCupahon based on
Speeialized *ideueewal Studana
ied
15
pWLpOS e of Shuch
PP
nd
ohers.
ewcal tompones
trounirg. Hhe
"service) wm
pe of occipotion o meeg
certain znitemia :Hho ouse t to a eveabove
is
DproRession
Hhat oF
oce peion.
Chaact erishicsOF
chatacterisicsDF
Ruhorik
Proress10n
PVe ressI0 n hove been
connonts
to
> Exclusive bod Spoe
Exensive
"Period o
Speeiaized
seffes
twn work.
ed knoledge
tnaining.
fomal
eom.petence
Scanned by CamScanner
Conlrol
oven 90rk perfov manse
to sqerely
Sevice
Ser
Peguohion.
ereadenhieting
system to rerti
com.pelene
Lego meinforcement
"ofpmoYe Ssiona shndas
onds,,
Etccul
pnacHte.
Creahon of c "coueg ieonl
beuttie2.
minsie
rewndj
( Hhing Such ts
MyNursing.
pore sSion
personaul tehie
Sense o
oou,
Ths
Inteectuat
chatc ter is
e fleehing- he
Commibment,
to
serve soeie
o
Knowlelge
ComPonents
GBa
ThLs
"atezony hag 3
is based on body
*ProfessidnalProchte
DF knowle
aerived mom experlence
Tand eseanch. Thus knoweb
"base tontwibueg to judgemen na
ahorle A
medifing chog
according o Speci
inaton.
Speciauized
educokionNwTSing2 rans mut "knoedge
hroug h Speacized au
Thene. ie
5 evel
o bosic educouHon r RN,
i.e. aiploma, usso eio dgree and chelor egre|
cund Phd.
MS.
criticcul
tune
cechve unking
-
AlogicalL and eriticol Hhinking proceJ6
15 rn
omponent
orPOTesS iunol prochce. The
ess ewHcl
procesS
#
IS
problem-solya- PProach.
personoli
Ths
Categony emphosizeg don
autonomy. utondmy means Hhe
Scanned by CamScanner
Proeti tionens
m
o0wk
have
eting.
*IvJesersona1enpersomu
Conrol
oven her
is
Sigificcnt
process.
"oun
tunc Hon
herpeuHC
1t
funcHong co- operahvel h
bher
human 'Process hak
make
PO6si ble
health
imdividuls in he commanití'eg.
or
eRITERIA FORA 'PROFESION
Based
m
socicul and
OOn
body of
noledge
practicol
Have
Have
ses
aher
han
ra
pmincipleg, have is
heoreHol
eics.
Code
pro Fess ional
o
orgazaion
Hoth
Standonds.
Coneluet
boayof
ongoing
be
taugnt
Can
SeienH Re
eseasrch
oenhance
he
knouwledge.
*a
procesS
df
ofesSidnau
eduaion MyNursinglips.com
Hos a stpimg inkermol Oanizahion o1 membe
S.
Time
dudgemext 7 du
performance.
Scanned by CamScanner
BASIC
HUMAN NEEDS
a
nwoduchion:of
Vuniey
A
rume works
Hheoneheo
mnses wih
hoAsHC
fo
he
ivndividuo
the
1ife spon. Myon heonii
majon
OYePView
provide
0 helh
he
promoi
nd fmilles tLCYOS S 0n
maume w0nkg
thot
nnses use n pmomotn he heuih of he indivi
nd
fm e need theonies, developP mentey
stoge hednies, Sstem hebries
fiunchonouk heorie8.
A
and
Shuctulad
Need Thecmies
Abbrakam Maslo
develo ped
Hheory
behoviouad moh vauhon based n
isoften
weffered
of
needs. Thy heor
to 73 Meslow3
hiermey
of
MyNursinglips.com
Thene ane
needs
5
Physiologie
life. They
levels tn
meeds
aie-.
hshienachy he beye
uust be met tomainkained
phy sio legie.
Safek and
Seeuby.
Love anel belongi*gs.
Sef esteem.
Sef
The
neads tf
he
cetuai2ahion.
ies
levels
must.be met
TS mohietd
eftre a peršoV
eet
heedsef he net hnjher teve
ne
Scanned by CamScanner
. MASLOws HIER AReHy OF NEEDS:
actualiza
-seIf EskeemA
-Love and Belongig
-Sofey and seewniky
ngips.com
Physiologic-
My
RPhysiolagicad meed $
ALhough Maslaua (1954) did not Speci fitau idenh
he physig Aogieo meeds, they ne
to be
he
needs
generoaut deciepte
feod, tatep
of D
neleminati
activih (erereise) and sex alHh the
expechon
of sex, al of hese needs must be me
on he life of Hhe inai vidod to be mouinlained.
SeX ual needs, ohle
Satis fyig e
ot hecessany fo
indviduod Sunvivod 1s ecessory, For smvival of He
humon ace. The basic phjslol gico needs must b
maintuined beftre he. gher
level heeds becme
motivakors of Lehandu.
rest(sieer)|
For
eg-
is motivated ou ho
On
A
meed
d
truel hungr
behavi on is coused
8eting oodi
Sofe
The
fo
person wh0 1s
nd
Seeuy
need
next level Safet
s-
encompauseSS the heeds
secwl. physieal
stebiuly
safe
ond eedom nom undue anxrey
saréky heeds
Shelter
Tnelude both physiceand
emouona espees.
Scanned by CamScanner
Tness
a
heaF
ife
is
Aisrupted
of
stubiy
to
1s often
sare becm8e
He
Love dnd Beonging- heeds
The Hipd level of
he
hienuhy love
and
belonam
incorpovakeg not oml he
gi
df affechdn
but also Hhe rerelivina of
affeeHon. Havina rtends
om onicipaking h
ronps tnd organisoHong
e
t0 ways to meet hese
heed.
Meekng hese|
neels
is ext»emel
imPortan Yon menkal healn.
sef-
Esteem Needs
elF
eseem 1evel are meby
needs df he
achievima- Suecess in nk
and
Ohen achivíteg.
mereses self -esteem
RetogniHon nom dhers
and feelings of pride
in one's ecompltshmehks.
The
A SeIf cehunlizukion
Needs:
self achalizahon is Hhe highest ievel
of he
mastout ierochy
pevson sho hag met
hig heed
is tonf aent, self fufMed -and
ereative, looks
fen halenges
and
sees
beauwk nd orden
ts thesmiáy
e
Masloi tontends Hat becouy e. must
people
se ou6y meekng he
ph}siologico and
sofer and
is
lef
esleem
people
ef
MyNursing lips.com
Se
wi}
neess iHe
he
me (m) ener
to meet He love and
belongíng. sef
ond sef aehalration needs.
Thuy mast
a
me less sais fed
he jhen
eNTey
leve
Scanned by CamScanner
Maslou'schataeterist
sefACtualtzeA
Perso
'
1s
relske. sees ife
ve
1s dbjechive
cleoy
abou uy (or) her dbsewahions:
>Judges people corn
Has
ee
Supevion
clean noklon of
accunate in
aE,
pridietna fuhne evews
music, podihies
humth isteng
Is
ereeption is mome deeisive lHeg
righ
md 9pong s uSuo
hughy
nd
phdbsop
to othere zonefu
shouci
nd ensh
pess esse
treahve, fledble isponkaneous. eounage
andsiuna to mauke muistokes
1s
Is
Has
Open to
netdeaß
self conident nd hog
loa
degnee of self- tonliet
nergraled:
perSonallty
MyNursingfips.com
Respechs self aoes not
elígof
1s
self respeet
nee me, POSS esses a
saf conral
gnlynaependentand desinegPrlvmey
can PPean. remote
and
ae}oched.
>ls. oienai loving and overned mone
by
innen airacves
Can
Hhan by
socieH
mkë
deeis ions conlrory
to populor oPmlb
Is roblem. enteed
Panen ho
self- cente
heeeps
he onld foe wha t s.
Scanned by CamScanner
KALlSHS HIERARCHY
TRichond
OF NEEDS
Maslanss hemwtan
(198) hos cdped
o sik tevels mouth er hon
He Suggests
ahs
ve.
of
needs
"an
aadtional rotegory"heween
Sofely
and
u ag
Hmulakion. needls., g
he
seciy
physiotogic neeels Hhe
necds.
Th
ineus es
explo nution, manipulahion cund
coegor Tedtone
Ses,
ceHvi
novelb
Kash emphosis ho
and Tnaipweale hen
Cuahieve optimod qrouoh
explore
chismen
need
to
emv inonmens
ana
developmet
Self- AéHhization
Esteem
Love
Safe
Sex
Food
Belonging
seJf- Esteem
cioseness
Seeun
Aeviy
proteehon
Expalrouklon manipulak
"Loader TempenauhneEumunokio
Novely
Rest
pain
avoidance
KAUSH's HIERnRCHY
ADAPTEDÐ
oF
OP NEEDS
PROM MASLOS
HIRERACHy
NEFDS.
MyNursingTips.com
,
Scanned by CamScanner
ehoraeteristie,
AM
of. Basie meed*
people sho
have he oasie meeals
hoever, each pensons eeds and he
-whuicl
he renet to Hhes e heeds ne
the
cultne
fon
aith shch he
aus
infAuence
person
ndenh
eg-Pmofessionad-achievemew.
inà epenir
and priva may be
impontan in one
funchioing.
uEne (or) Subcul tune and
MyNursingl
unimportunt in ar.
pepPle
ips.com
meet hein' oWn eeds
melahve to
ON
PpiOritleg For example
"a poo moher mgi
qIve p hen shane
of ood so Hhat
hove Suffcient food to
HAHough. basic needs
some needs tan
"be
hen
eud
m
ive
aeneral must be me:
defern ed
to meet
Fulne
needs vesults n one
(or
more home bstajc imb alamees,
thueh can even
nesult n itness.
Aneed can make itsef R b either externo
ow)inernal Hmus. An exomple is
he need fon
A
mo
food.
-of He
a
Person.
xpie pienee
a re
hugen
inkernal stimutbuion(or
pysiologie proeess
vesult or seeina beaui
f cake Etem
stimulahior
who pepcevie
to meer
saA
Person
severat
vespon.Se
is
ife- style tnd
longel
e
a
need
he
lenned
aue
dA
can. Yespons
ehoite df
epeniences,
he
cwuhne
Scanned by CamScanner
Needs
"Ce
nless
relaled needs
tr
nterrelauked,
nyanation
also
"re
infAuenced
be
Can
be 1net
met. The heed
needs caLnnst
,
b Hhe need fon
eliminodkion o
wine ikewis e the heed tör
he nees
f
Seenns y co "be mankell altered
is hreatend
b
Crespinatony
fo
oen
obstruehon
HENDERSON
NEED THEORY
The
nwLsing need heory
903 aeveloped
Henderson_ and wag deriveà hom hen
and
edueowHon. Hendersons
good wag
her
P,hinsing.
bi
focous
rsia
aevelop
defne
unque
he
bvergina
pYocHce
rather
to
prae Hce .
heoryemphasi eg3 he i mporánce
D
nemesing
paH ents independence
he
s0 that
Prog mess af}eY
has pialis ahon Would nol
be
deby edThe
MyNursinglips.com
Ass umpHOns
df
Hendeps on denhi
model
her
he
unHJ
Df
Hendersons mocdel df
hnee
Nunsirg
Arst 1s hout " Nvzse
a
prhe
caN
Staheg
Tane
fon -o
pahent
for nm_Lor)
hersf
Cve
second
Senve
and
-
oras umpHons în
hat Mnses ne
haut "nuns es
devote
The
pauhet
may
NWsing
willn
hem selves
to
to
gat.
The hind is Hho nwnses should be ducaed
in boHh sejences
Hhe eDueye eve
and ants.
he
dy
and
Scanned by CamScanner
Compoents based. onhuaman needs
Avoid aangens
(Leom, diswver
Sahs cunbsiNoPmaBnnhyNequae
(Panhcipoke
vecreaho
s
ElminoHon t)
work Senge
ce tmPusmey
oy
14 Basie
fusorkshp in aiHF
tProper
besirabe
noEMD
Yseep
rest
Tndpositiom
tomamuwcahon)
eean nA
nd
maintoNT
Sudabe aress an
nents
holustic appraz
Physio 1ogi tal, Spirit
bod tempeveune
Tompo
Shos
wsina Hou Cover hea
Sociak. The irst
PhSiologrcoads he
D
and
UndresS
Tompo nens
Pritua nd
hi»teeNh omponents
tompo He
eleven
and
twefh
The
Soeiologicosp ee sita
peeneahon.
ond
The
saste
needs
MyNursing ip
AThese
attana
1s
m
add res ing}
Scanned by CamScanner
a:
Envinonmext
Both ihermd
he health
dekermney
Ihhernad
and
Ennonmet
Extem
ells,
tissues, orgeng
o
SyStem
Envinanmextpkysieod,
Aetons
Li
and
he
biologieal, soeil, eltuoy
me vert
that uffees
egativel
Perso
Arekoms
exemal
and
mane Suscep ible
to iAlnes
styiei- MyNursingips.com
Shle s, a very
ife
7mpmlant
dekemihet
of
F 1s composed
hesm.
Df Soeio- eeon omie Steut
Speto eulrou
tcors tustonms, Peligion. habit, of
nAividua
ee. Sodving
peact
eo
fady
erfecrs
an
he
individual
ofhe
S0eio- economue tondiHons:
econom
Inhe
of developin
-
una mowbidi
Shatus con
nTpnovir
hve
Counhnies he
motali
7roduaes. ood socio econome
ui'
tether
Hona Shitug heps
o1 a2n
the heuulh Sth
ndiiduat
dueakon:
Fluecuho npersens
hore
møne.
Factors mproving, quai
Df
*nousiedgei
abdu
He
\ife
OecuPutohi
ver
pesteun
becupaHonleu
aetenmubnrng healhe Se
tole
Scanned by CamScanner
M SN
man
(Sofk SkiLI)
tommunicaion
Meangs
I1S.,
PrOeeg
idea,
na
2 DeimaahoN:
ond
of erchanging inormaioN,
emokion.
tomanuntealon 1s to exchanging inidrmaton
people
bekueen
b meang of speakirg
wwiina of ugina
o
-
common sytem
behavioun.
of Sings
ips.com
MyNursing
Process ,ftr
communaion con "be deHned 3
Fiving Tna recevivg hfomatrn
trainsation.
interocHon o
LEYELS OFTOMMUNICAT1ON
NWSe wmmunicake
M
man ditfenenE levels, each_
ohen
o sieh moyinfuericé
mterpersonoul relaktonshp
evels wie-
tommuncahon.
Smau
roup communtcakion.
unkakion.
mter
persoro
nganmsatonad tomm
nter
Comm uncouHon.
nelaunshtpcommumicoukions
personou
tenac -and
mone eople
Aceunse wheneven
a
Spent
Mast d Hhe n
es.
massag
exenange
and
fmily members,
Pakens
-tsih
eam The nwTSeS abilit
CommAncouina
he
df
members
leve influenee
Ohercowmamunieauke
emechvely Hu
shoning. problem solviv
to
mwnseTuken pensonal
Hhe
ment team oiudirg and effeckve
hwo dr
attain
icod
cOun seilo
mnsin
ard
ole
Suchn
eonegiver, teacheen
tdvocouke.
Scanned by CamScanner
Smoad
{TOup
COmMunLCahon:
-
RI0 On
medium
like
fioncrional the membeers
mmseg interact
hecwise tshem
individuod face to ece or use a
cad Tobe
conferenee
must comm unucoke Sih
wih
anoher
One
tchieve
cme con.fèrence saf
goa. A palient
meeHg p yeport and suPport rouP e rau
com.muntcotton.
example
o¥ Smol.roup
Hheir
OROHANISATIONALoMMUNIeAT(ON
-
aceunse shen
comm unicahon
organisaional
an
aisaution.
inaiv iduat and qroupssikn
communicate to acheve estublshed gocug.
MyNursing
lips.com
INTERPERSONHAL,COMMUNIEATION-
Inlerpersonak¢om.mumcation 6 seif ak, is he
h in dn naîvid
eommuncation thot oPP ens
communioton is erueial becuusé ît affects
T
Hhe
per Sons hehaviow.
CHARASTERSTICS,
eleani
OEoMNI CRTIONT&
and
elear
in
Preeision.-
talk to some onee
person.
yo
ag weP wiu
be
mot big.
dr
Peeise
i
aveeHy
exoc ond
too Sma
uneSS re4ulredi
bu
usOnd dov't rePeaked Many Hme,
An ease SHU 9Omd wiu neapeled.
Some
Avoid
resPeelabiu
Scanned by CamScanner
Im
tr qoa
mors
nge;
Stye
- A
linkage
t
Conn
tt
me
Aim is
uuned to need an ever
to set
ife
beheen
echcn
tus0
properl
is a
1K
How. kuking. vovce, *Shoutma
no slo,
iDness
Hink
hem
between
epressina-
futwie
dN
no irst.
ond
Need
clean.
MyNursinglips.com
PROCESS CF T0MMUNICh TION
The
comm uncahon
TMe
of
tomponents
thannels
audiene e and
eommuniLator,
mun
messge,
tOmmunucahoOn
communicahon
proeess
presented
be
tan
Hhpough
folosiva diagncum:
SEDERKFEEDBReK
DFCODINU
ECODINGCHANEL
MESHE
RECElVER
delievers inomathon o oHhers.
lndividua huch
you want to give.
Massege:- shat infórmahon
coes (words, achon
To tonvert ontent nto
Eneodia
Pichne
telephone, Spee,
television, witten
channe: Radio,
chaynels
be
he
of commuiutaton.
massaqe can
senser:
-
Decod ing8'
Fe ed bock:
he
Pecere
Rerever:- hO
PMer veceive
Thy
an
massage.
he
read
5wer
ho
massag e
on nep'
fro mHh
Yeeeiven.
Scanned by CamScanner
NWrSIYg:
Commnicahon in
nwnse o
fdn he
impontat
mpoptance
iS
of
other
docons and
he
MyNursing
team
IE
peduceg
he
personal
Inie
Hhe
lips.com mpove
tensiOn_ and
inter personad relaHi on_shup
poor
and
elient. and hein relahi
membe ps df he healh
to Hhe
iaea
ekehange
uhdersan
vesut in poo Pahent
personau relcuionship.
tommunicaton
imer
Poor
Oiool
communncahon
Hhe hospita poucie
nunse
helps he
to
CAhe
1ntenpne
und client tane
communcahbn heps the nunse to malif
Good
her
behavioun
be
ih
óle
at
and
Hie
Hme she wu
Same
to influenee
he
she dealy wih.
hom
behavioun
df
hose
ESS EN TONH,OF TOMMUNI CATION-
Elemems df
la"Deplo"
N
Model
commLCohOY_ e
best. explaun
kLs Yaodel of
Eommunicahon SMeR
Stana
S
fo
MSaay
e
fop messen8e
std
R-
Sounee
for
Stoamds
dm.
Chonne
Recelve.
ESSEN TIAL OF 00D CoMMUNI ERTIONTE
sender
The
and
language,
techniea
one not
presS
receiver
hedea
use he Same
t
tommonu
wOndg.
underStood
Avoid
he
and
in
oPd
use.
nd
tubb reviahon
that
Scanned by CamScanner
There
tlaniky
in
sender
eleany
"Shoula "be
deaThe
How, when,
events.
who,
poatehon
of
he
Suajeet
inftmoution
ert
tskat,
tf
T
and
to the
non-verbal mass eage.
ve
s
T
Iven
tf
spetefic
HPough
dis cu seed
bemg
hoak
srate
exPresSiC
whene
should
sender
The
Hhe
by her
*ntusledge
khe
sheuld be
and
eeunate/ correct.
Ttpes df tOmmmLCahon
eOMMUNICATIOIN
Based 0n Relahons
Forma
Based on
aged
ExprEssion
LFACuS|
Imforma
MyNursing ips.com
verbol
|NOn-verm
FeriHten
DOwnwer perd
Hepi zon
Scanned by CamScanner
Ommncaulion s
ehavtaeterishcs, OE
elemty
one of me most esseniat
ehatactenishies e
com.munucatton is 'elniy
mpressive
use
Simple
ns
ab
it
can
a
sound -uoOTd
S.
So
Ehot
esiy
Be clean im Honhoughts
um.bled
ean molt deliver
mund
good and
DAroid
in
1usImg
amy
echnea
1aymen langu3e
ause
exampieg
to explaln_
,a9ork
a
bit
terms,
Ustehen.
and
tto
ton
plai,
Ans SuPPon
tomplex
Seenartios.MyNursinglips.comn
iEle
dn
PronL mciaion.
Aimr
Coalevery sage
At.
of
ace ept and
youn talK eomm unicaion
donlt orget youn Aim
pt
HOun
*on G10al
o deduce un acceptable Shuff btSdgin
PTDS and
tons
Impothall4
Communtcate wIh *L
omoad
onoad
mind
ndPrac hc a
Pecision-
pr eeise ana exac
Be
in
Nelther be foo deep mon
nelude
e
some gocd foues
Youn topie.
youh
too
PProueh
sho»t
"aeknow 1edgirg
Scanned by CamScanner
Repeaabiiy
Avoid
Limkage
to
DTe
mainain.
n
tso
dPOsite
DDOn'F Pt
Same
Deliver
GHlobali
to
on
unlesS
so.
equned
behween yown Sayings
0gieunk
feg
of
coin
at
Hme.
se HMed
in a
plcnned
aHA
2aionand Locali zahon:
eplai
he rosh
the
aspeets
broader
out nok
locad voulues.
df
oF local voulueg showd
Raa egahon
tnto globau Und bmoder AS>ees.
esu
PUU m ekens
ike
Cono
piteh,
vanioug
7one,
Speeeh
itensit
ere
aceorg
o he
envin0nmentF
DOnt
igt
be. too fast
Hme s
humon, at He ig
pred.IyNursinglips.com
Look smouan and
fomu9and
keap
*a
alw
ays
Gak Smle
Aroial usir rds Hat Shol RnO gance
you So
Peel whak
be. nakwral ou
Avoild be ing too ormal
Pachcal.
know
DO
-a
he
and
anolyze
Food
tomewovk.
auece.
Scanned by CamScanner
essBrOPel
tonfi dence and 25% vespeet
om
bom audlg
Comes aukomahcat. if you hove ne
ssed un
weu.
25
Be
of
neat, cle,
he
Ironed
nd
fack hat you have
p0lished
nnesped
anessed up fopm
DO a z00d hain shy Ang. aoid
une hulocid
Aooks.MyNursinglips.com
PPimeiples
of, communicahion-
CommuLnLcaho ThouUd
be
Commuruicahon "should
be
Situahion
COmmundtouHionL
app Yopri ahe to
Should hove
dbjecHve anmd
Pposes.
e Communtecio
conieHon.
Should
presonouincnd
ne .ppesen
individualy
Hhee
Df he eomm
mvolves Speeicu
pmeportahon.
comm uunicaiov
Shoud
interesE anA needs be 0niened Fo he
Df he
commrucation.
cOmmunieaton
reeeiver.
hrough persoma
tontact
Comannaeai bv Should
Seek atenhion.
tOmmLuniCouti on Shoutd
be fomiion
communie aion Should
PPO mote tota
ocievement of
PLnposes.
Scanned by CamScanner
gues
Listening
i
to mprove he
Shovung-
Procd openings
ix)
claei fMcouhon:
Humon
Infomng
echion.
RefM
Peceptons.
vii)silence
Resaina
iv
tommuncaions
Suga
DFocuSI
esting
Listenirg:
An
eve
complee
and
equred
The
normation
PrO ceSS dF receiving
df he
atexion
shoutd be no preocctpatbn
hee
is a Sign f vespeck
ustening
"dne- sei
im
for he person who S kL
weinyoree df, melaxouhio nghps.
opeNngs:
road
mdicoe Ha
tentnmg o. m
there, is
Such g
questions
e
tod
And
and
ha
powerfy
Seleet topies
Munse is
foloing- him. Fon
Thall we aicuss
Hat?
bouF
me
Can HOu re
enes, hom he patt
happ
hen iSha
pahet to
*he
ges
nwrse entowta
he
talk.
of
to
eNLoUtage the paient
These
by
dis eusion; nd
a
and
MyNursing lips.com
RestoumgiThe nwtse
pe
peas o he
paiexF he
hdi cates hout thee
heos xpressed
Ialso bríngs tenion
to
main houg
SomeHung-
lis tening
im.portan
Scanned by CamScanner
alanii caion:
per sons ver balization,
he
S0.
nwse
he
ic es
heed
o
eloni
by he
ex pnessed
The
PaHents
Cold
You mean?
iez
EX
9
you tell
me
ueion.
and
he
uninteligible
ness|
feeing ani
he
Ms
he paie..
beeen
Corelation
e
roPovid
am
not
feeling
elau
need
to heir
due
disor 3ened
e
ho
is not
fèeling deep.
confisea
memunkS mo be
dis twthed O
The paients
ce
is
ncomplet
hen
espeeia
sWie whak
UgcLn?
Dnce
aeas
Hhe pahiet
of
RefecHont MyNursinglips.com
pahien
means dineetin.baek to he
T
Réflee li
Contet
feeling ques Hons and
ideag.
-
calued. val ldcion. RefleeHon
consists' of res Ponses to he pahenk
is
also
feeima about
Hhe di's eussion
Hhe
tonlent,
of
offeeling
Dn
Conent: IE mecns ex pandin
epie
oF TmPontance.
Focusing
aís cuss ion
he
TEmeans pandingHhe "pafent
helps
tt
of importance move Vaguehess
t
a up¢
d'
to becomê
lo
more Speci fc
deus
Un
eaur
Shaur PeCaphomsi
He pahe
of
techngues
sking-.
These ane hehnsee under stands Df.whsu"
verit he eeling. For eg -; he nUnse
s
Huinkir8
eould
aSk
Or
he
PaHent , *3
Hot you
bur9Sense
me.
iH
GOu
ne
hally
Smillng
ver
Scanned by CamScanner
ThemeidenifcaHionshe
underiting 15 ues
nvolves dexkiing
emergs
ha
by he paient
Problem experfenced
hunse
pepeae
dwing he cwurse oe he
paHe
nterocHon
This
Silene es
tommuntcoukton
he iwMSeS Sjlence
eason.
Then
h-erapeuhe
sitir
o euk Po» eg Just
paent
Promps
uE ralking, n0h vembeulpahe
Hho
o
wi
pae- betten
;in-, he
inenest;
own
Comm unicakeg
ock of
This is
vebou
MyNursing lips.com
hrough he
Humans
Ths s he
aisçhorrge d
eyomen o
comte
"Me
enerat
ace epeable törm
soeiu
of UZSe ctiet
soucHve coptha
apott
tOn
o express humon
1F is
mpefect
Subhmation It 1s
YelaHonjnip: IiS
d
behavio,naeannsbytennlng
lo
pahent
feel
expnesS hosdHers
nfrmi' s hé sill0
Smple
muns e shoteS
5 7,
nom maeHon.
HM
-is
The
a
wih
rchs
He
pahent
SuggesHng'
Ts
is he
pres entafon
enyeleked o probe
solinIs
use fu
thy
al
ternoive
he
0mmucaflon"teeh neque8henL
mat
the
Pnoblem ea
oHetis&
altermative cosing
Plone
Hhat Hme sugy esHg- teeigue
At
chantSmg.
me
choi ces. idn
inepeoy eHHepaNeN3
hog
analyed
Scanned by CamScanner
0
You can add this document to your study collection(s)
Sign in Available only to authorized usersYou can add this document to your saved list
Sign in Available only to authorized users(For complaints, use another form )