Follow Two Debugging Procedures When
QuickBooks Outlook is Not Responding
Microsoft Outlook is a feature that allows the user to send emails. However,
syncing it with your QuickBooks account can make the entire emailing process
easy. Sometimes, you might see that QuickBooks Outlook is not responding. It
can be due to a wrong setup of the email settings, either in QuickBooks or
Windows. As a result, in this detailed blog, we will have a look at the matter to
learn the most relevant ways to eliminate the issue successfully. You must read
it till the end for a better understanding.
If you find it difficult to deal with the problem when the QuickBooks Outlook
does not work on your system, directly reach out to the team of experts by
dialing 1.855.738.2784.
WHY DOES OUTLOOK STOP WORKING IN
QUICKBOOKS?
If you want to know the factors that affect the error and stop you from sending
emails via QuickBooks, then you must refer to the following points1. One of the primary reasons for the issue might be the inaccurate setup of
the email preferences in QuickBooks.
2. Check for the MAPI32 file, as it might have been damaged, which causes
the glitch.
STEP-BY-STEP INSTRUCTIONS IF THE
QUICKBOOKS DESKTOP OUTLOOK FEATURE
STOPS WORKING
Below are some of the troubleshooting processes you can use to resolve the
issue completely. Have a look at them and perform each step carefully-
Solution 1: Check and validate QuickBooks
Desktop email preferences
1. First of all, run your QuickBooks Desktop and move the cursor to
the Edit menu.
2. From the menu, choose the Preferences option and then Send Forms.
3. Now, on the My Preferences tab, hit the Send email using option and
then OK.
4. Again, move back to the Edit tab and choose Preferences.
5. Further, after tapping Send Forms, shift to the My Preferences tab.
6. Under the tab, you are required to hit QuickBooks Email and then OK.
7. Next, click Edit, Preferences, and choose Outlook.
8. After clicking on the OK button, quit every application and window that
you are currently using.
9. Finally, relaunch your device and attempt to send an email in QuickBooks.
Solution 2: Debug the error by fixing the damaged
MAPI32.dll fileIf any software is running on your
computer, close it.
1. Now, access File Manager on your desktop and proceed towards the
following path- C:\ Windows\ System32.
2. After you open the folder, you are required to search for
the Fixmapi.exe file.
3. In the next step, once you find the file, click twice on it.
4. Now, the scan process will start to fix the MAPI32.dll file.
5. Once it is done, start your QuickBooks Desktop and send an email.
The article ends here. We believe it must have helped you in learning what to
do when the QuickBooks outlook is not responding. If, even after using the
given solutions, you cannot get rid of the issue, immediately get in touch with
one of our professionals at 1.855.738.2784.