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SAP ERP Sales and Distribution (SAP SD)
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9 Replies Latest reply: Dec 4, 2012 12:20 PM by Jignesh Mehta
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Daniela Butnar
Dec 3, 2012 4:42 PM
Block sales order items for return orders
This question is Not Answered.
Hello,
I am looking for a solution to block certain sales order items for returns.
To be more specific: I have some goods that are sold at promotional prices. I want to be certain that no
return order can be made for those particular sales order items. For the same goods, if they are not
sold in a promotion, a retur order can be made.
We do not have a different item category for promotional items. We make only a change of price for
those goods or we give an extra discount.
It is possible to maintain some date for the sales order item level so that no return orders can be
made?
Or it is possible to block retur orders for those materials, for a period of time, from the master material
data?
Thank you!
Daniela
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Products: sap_erp_sales_and_distribution Topics: enterprise_resource_planning Tags: block,
return_sales_order
Returns - comprehensive analysis
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TW Typewriter Dec 3, 2012 4:54 PM (in response to Daniela Butnar)
Re: Block sales order items for return orders
Daniela,
1. Please highlight what is / are the differences (in configuration or transaction data) between when
return is possible and when return is not possible.
This difference has to be consistent. On the basis of this some logic could be built.
2. If you have some materials for which RE order should not be created. Then a list of materials can be
created in exclusion list. This exclusion procedure can be assigned to the RE sales document type.
But I think a material can be blocked (i.e. no RE order created) & can be permitted to be created in the
RE order.
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Daniela Butnar Dec 3, 2012 5:38 PM (in response to TW Typewriter)
Re: Block sales order items for return orders
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Hello TW,
Here is the problem, I can't make a strict difference between when return is possible and when the
return is not possible.
For e.g. I have a material:
One time I sell it to one client at the price list. For this order item I can make a return.
Another time I sell the same material to the same client but with a promotional price and with the
condition that he can not return that good. In this case I want to block the return.
In both cases I used the same order type, the same item category and the same condition price.
This decision for return blocking is made by the price analyst or by the sales adviser.
When the price analyst maintains a promotional price list I want him to be able to make changes in
the material master data to block the returns for those materials sold at promotional prices.
When the sales adviser gives an extra discount I want him to have the posibility to block the return
at the sales item level.
Thank you,
Daniela
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TW Typewriter Dec 3, 2012 8:08 PM (in response to Daniela Butnar)
Re: Block sales order items for return orders
Daniela,
Create a new item category (e.g. ZZRN = return not permitted), this would be identical to the
already existing item category (e.g. ZZRP = return permitted).
In copy control, VTAF, VTAA do not configure item category ZZRN, for RE order type < F2 or
OR.
Manually action would have to be done, whenever pricing analyst / sales advisor / order entry
staff creates a promotional sale, the item category should be changed to ZZRN (from ZZRP).
This way would not require any ABAP code.
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Naga Yeggina Dec 3, 2012 6:12 PM (in response to Daniela Butnar)
Re: Block sales order items for return orders
Hi Daniela,
I can see the below options available for your query by amending them in the copying requirement
(copy control):
1)You can check the copy control between sales order and return order document type. However we
need to identify this item based some characteristic value like condition group 1 to 5 (available fields)
and you can exclude (sy-subrc = 4) them in the copying requirement, so that they won't get copied to
the return order.
2)Otherwise, if you are using a specific dicount condition type for promotion items we can mention that
in the copying requirement. To identify this condition type from KONV table and exclude this item from
copying if it is present in the sales order.
3) And also we can identify the condition type is changed manually or not (KNOV-KMPRS) in order to
exclude them by using copy requirement.
Best Regards,
Naga
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TW Typewriter Dec 4, 2012 9:29 AM (in response to Naga Yeggina)
Re: Block sales order items for return orders
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Naga,
some characteristic value like condition group 1 to 5 (available fields)
In the sales order, where is condition group field?
Thank you, in advance!
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TW Typewriter Dec 3, 2012 8:33 PM (in response to Daniela Butnar)
Re: Block sales order items for return orders
Daniela,
Physically how does your company differentiate between same material sold in promotional price and
normal price?
Or is that not important, what is important is if 10EA are sold in normal price, then RE orders can not
exceed 10EA quantity, of a particular material?
Thank you for sharing!
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Daniela Butnar Dec 4, 2012 8:33 AM (in response to TW Typewriter)
Re: Block sales order items for return orders
TW,
The returns are made with reference to the invoice.
So, is important that the return orders do not exceed the quantities from the initial invoices.
We don't make physical differences between materials sold at promotional price and normal price.
Daniela
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Jignesh Mehta Dec 4, 2012 12:20 PM (in response to Daniela Butnar)
Re: Block sales order items for return orders
Hello Daniela,
Though many approaches are avaliable & some already suggested for your problem, as a
permanent solution I will suggest the following:
Have a seperate Item Category for Promotional Items (Items sold at Promotional Prices). This
new Item Category will have exactly same controls as Normal Item Category, but atleat in
system we will have different Item Category for Promotional & Normal Items.
The person creating Sales Order will have to manually change Item Category to Promotion
item Category.
Now do not maintain copy control for Promotional Item Category from Invoice to Returns
Order, so any User will not be able to create Returns order for Promotionals Items.
The Advantagles of above will be :
1. This will be a permanent & full-proof system
2. You will be able to generate Reports in future over Quantity / Value of Promotional Item
issues to Customer based on Item Category (which currently is not available).
Thanks,
Jignesh Mehta
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Vinu nanjan Dec 4, 2012 11:59 AM (in response to Daniela Butnar)
Re: Block sales order items for return orders
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Hi Daniela ,
It would be easy if you can identify the difference between the promotional one and the normal one with
the help of some fields. you can use "Additional Data A" in the line item in the sales order which flows
till billing.
So in the copy control between invoice and return order, you can built your logic to restrict it.
Regards
Vinu
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