ELECTRONIC DOCUMENT PREPARATION AND MANAGEMENT 260 MULTIPLE CHOICE QUESTIONS 1. The physical components of the computer are referred to as A. Software B. Data C. Hardware D. Storage 2. An electronic device that is used to get data into the computer A. input device B. storage device C. output device D. CPU 3. Which of the following is an input device? A. scanner B. plotter C. tapes D. monitor 4. The part of the computer that controls the functioning of the computer is the A. Systems Unit B. Control Unit C. CPU D. ALU 5. Devices located outside the CPU but are controlled by it are called A. Output Devices B. Input Device C. Storage Devices D. Peripheral Devices 6. While the computer is in use, data is stored temporarily in the A. ALU B. Main memory C. ROM D. Hard drive 7. A set of instructions telling the computer what to do is referred to as A. Hardware B. Software C. Data D. Information 8. The entering of data or commands into a computer is called A. processing B. storage C. input D. output 9. Examples of computer storage devices are: A. Hard disk, Floppy disk and PC card B. Hard drive, Flash Drive and DVD/CD drive C. Tape drive, Floppy drive and Magnetic tape D. Input, Output and Storage 10. All of the following are components of the computer system except A. Softcopy B. Hardware C. User D. Procedures 11. Which of the following would be a safe way to use a laptop? A. Placing the laptop on your bed so that you are comfortable. B. Placing the laptop on a pillow in your lap so that you can see what you are typing. C. Placing the laptop on a flat surface like a table so that it can get air to pass through it. D. Covering the laptop so that you can prevent dust from getting into it. 12. Which of the following is a positive way of caring for the work environment? A. Stacking items such as books and clothing on the equipment B. Using unsuitable furniture to place equipment C. Plugging in several cords in one electrical outlet so that all the wires are in the same area D. Ensuring that cables are arranged neatly and out of the walk area 13. Another name for the brain of the computer is the A. motherboard B. CPU C. system unit D. monitor 14. The manipulation of data by the computer is called A. processing B. storage C. input D. output 15. The following are components of a computer system except A. procedures B. hardware C. data D. devices 16. Another name for software is A. programs B. devices C. peripherals D. hardware 17. The case that houses the electronic components of a computer is called the A. motherboard B. CPU C. system unit D. monitor 18. _________________ is the results of processed data A. input B. storage C. information D. output 19. The scores of a test entered into a computer is an example of A. information B. instructions C. data D. commands 20. Another name for secondary storage is A. Auxiliary storage B. Permanent memory C. Main memory D. Storage 21. All of the following output information to the user except A. printer B. scanner C. monitor D. speaker 22. CPU stands for A. Computer Processing Unit B. Central Processing Unit C. Compute Processing Unit D. Central Processor Unit 23. The TWO types of storage are _______ and _________. A. Primary and secondary B. Flash drive and CD ROM C. Motherboard and flash drive D. Input and output 24. The acronym ALU stands for ___ A. Anti Logic Unit B. Arithmetic Longterm Unit C. Arithmetic Logic Unit D Anti Longterm Unit 25. Which of the following is not an example of an item that can be used to protect the computer hardware? A. Screen protector B. Keyboard cover C. Mouse pad D. Internet 27. ___________ is when the computer performs arithmetic or comparison operations in the data. A. Input B. Output C. Storage D. Process 28. RAM stands for A. read and memorize B. random access memory C. random area memory D. read access memory 29. ROM and RAM are examples of ________ storage A. primary B. tertiary C. secondary D. main 30. The two categories of printers are: A. Daisy Wheel and Dot Matrix B. HP and Cannon C. Impact and Non-impact D. Laser and Inkjet 31. Which of the following is NOT a component of a computer system? A. data B. hardware C. information D. software 32. Which of the following statements is UNTRUE? A. Scanners, printers and keyboards are all peripherals B. CD-ROMS and DVDs are highcapacity output devices C. The CPU and memory are housed in the system unit D. PC camera, microphones and scanners are all input devices 33. Which of the following input devices is MOST LIKELY to improve an organization’s efficiency by facilitating the automatic conversion of printed text to editable text? A. digital camera B. laser pen C. scanner D. PC camera 34. Which of the following is NOT a task undertaken by an operating system? A. retrieving a file from secondary storage B. managing jobs in a print queue C. launching an application D. editing a document 26. The CPU is divided into ________ parts. A. 2 B. 3 C. 4 D. 5 35. Which of the following is NOT a common operating system? A. Apple B. Linux C. Unix D. Windows Vista 36. Two types of ______ computers are desktop and notebook computers. A. personal B. mobile C. midrange D. mainframe 37. All of the following are widely used input devices except the A. keyboard and mouse B. microphone and scanner C. digital camera and video camera D. printer and monitor 38. Which of the following does a storage device hold for future use? A. data and information B. data and instructions C. information and instructions D. data, instructions and information 39. A set of programs that coordinates all the activities among computer hardware devices is called A. operating system software B. system software C. application software D. utility software 40. ________ consists of programs designed to make users more productive and assist them with personal tasks, and includes web browsers, word processing software and spreadsheet software. A. operating system software B. system software C. application software D. utility software 41. A/An _______ is a type of personal computer designed so the system unit, input devices and other devices fit entirely on or under a table. A. laptop B. notebook C. desktop D. tablet 42. A/An _______ is a portable, personal computer designed to fit in your lap. A. laptop B. notebook C. desktop D. tablet 43.A/An ________ is a large, expensive, powerful computer that can handle hundreds or thousands of connected users simultaneously and store tremendous amounts of data, instructions and information A. mainframe computer B. mini computer C. super computer D. micro computer 44. The abbreviation for the CONTROL key on a standard keyboard of an IBM compatible PC is A. Ctrl B. Cntl C. Ctl D. Cntrl 45. All of the following are keys that appear on a standard keyboard of an IBM compatible PC except A. Home B. Send C. End D. Alt 46. Which of the following key strokes will move the cursor from its current position to the top of the next page? A. CTRL + Down Arrow B. PgDn C. CTRL + PgDn D. CTRL + ALT + PgDn 47. The home keys are A. asdf jkl; B. asfg jkl; C. asdf ;lkh D. asef jkl; 48. How many spaces should you insert after typing a colon? A. 1 B. 2 C. 3 D. 4 49. The _______ allows the user to enter numerical data at a much greater speed. A. alphanumeric keys B. function keys C. numeric keys D. arrow keys 50. The following keys may be used as toggle keys EXCEPT A. Caps Lock B. Insert C. Enter D. Scroll Lock 51. The ______ is used to create a new typing line. A. Shift B. Tab C. PgDn D. Enter 52. Which key or combination of keys will most efficiently reposition the cursor to the beginning of the current line? A. Alt + Home B. Ctrl + Home C. Home D. End 53. Where will the insertion point be located after pressing CTRL + ? A. the beginning of the next line in a Paragraph B. the beginning of the current line C. the beginning of the document D. the end of the next line 54. Application software is used to A. facilitate communications B. assist with graphics and multimedia projects C. support home, personal and educational tasks D. all of the above 55. When computer users _____ a document, they enter text or numbers, insert graphical images and perform other tasks using an input device. A. create B. format C. print D. save 56. Using the ____ =SUM(B10:B14) totals the content of cells B10 through to B14 in a worksheet. A. label B. value C. formula D. function 57. Using database software you can A. add, change and delete data B. sort and retrieve data C. create forms and reports D. all of the above 58. Which of the following tasks may be accomplished using the cut-and-paste technique? (i) Selecting text (ii) Copying text (iii)Moving text A. i and ii only B. ii and iii only C. i and iii only D. Iii only 59. In word processing, what does a red wavy line beneath a word means? A. the word is misspelled B. The word processor can suggest an acronym C. The word is not in the word processor’s dictionary D. The use of the word has caused a grammatical error 60. Which of the following tools may be used for replacing a word with its synonym? A. Grammar B. Spelling C. Text D. Thesaurus 61. The symbol # tells a typist to A. delete the text B. let the information remain as is C. delete the space D. insert a space 62.Proofreading reviews text and check for which of the following? (i) typographical errors (ii) spelling errors (iii)formatting errors (iv) grammatical errors A. I and iv only B. i, ii and iii only C. ii, iii and iv only D. i, ii and iv only 63. There are ______ types of headings. A. 6 B. 3 C. 7 D. 4 64. Templates are most useful when preparing A. standardized documents B. circular letters C. headings D. manuscripts 65. The statement ‘A Comprehensive Study on the History of the Telephone’ is an example of the use of A. initial capitals B. uppercase letters C. spaced capitals D. closed capitals 66. A manuscript may BEST be referred to as a document that A. is mailable, that is, without errors B. contains errors that need to be corrected C. is a note to an Administrative Assistant D. is a rough draft to be edited and prepared as a mailable copy 67. A heading that is typed at the left margin and the paragraphs typed towards the right of the page, at least 5 spaces from the heading is called a A. shoulder heading B. paragraph heading C. marginal/side heading D. column heading 68. What does the following proofreaders mark means ? A. new paragraph B. run on C. transpose D. insert 69. Text used within documents to give further explanation about the text that the writer may not necessarily want to be stated within the body of the document is called a A. postscript B. endnote C. footnote D. footer 70. A manuscript is normally typed in ________ spacing A. 1.5 B. single C. double D. multiple 71. This manuscript sign A. delete B. insert C. indent D. close up represents 72. A paragraph with the first line beginning at the left margin and all the other lines indented 2-3 spaces is called a/an: A. indented paragraph B. blocked paragraph C. hanging paragraph D. Inset paragraph 73. The three ways of typing in capitals are all of the following EXCEPT A. initial capitals B. closed capitals C. spaced capitals D. main capitals 74. The following are true of shoulder headings EXCEPT A. Shoulder headings are left aligned B. Two clear lines should be left before typing a shoulder heading C. Shoulder headings may be typed in closed caps or initial caps and underlined D. A period or colon is typed after a shoulder heading 75. How many spaces should be left after a full stop at the end of a sentence before starting a new one? A. One B. Two C. Three D. None 76. How many spaces should be left before and after typing a hyphen? A. no space before and one space after B. one space before and one space after C. one space before and no space after D. no space before and no space after 77. Which formatting feature is applied to selected text when Ctrl + L is pressed? A. Line spacing B. Line numbers C. Left alignment D. Landscape orientation 78. All of the following keyboard shortcuts will change the line spacing of a paragraph EXCEPT? A. Ctrl + 0 B. Ctrl + 1 C. Ctrl + 2 D. Ctrl + 5 79. What does Ctrl + I shortcut key accomplish in Microsoft Word? A. It indents the selected text B. It makes the selected text bold C. it applies italics to selected text D. it increases the size of the selected text 80. Ctrl + Home A brings the cursor to the beginning of a document B brings the cursor to the beginning of a line C. brings the cursor to the beginning of a word D. brings the cursor to the beginning of a paragraph 81. The manuscript sign for new paragraph is A. 83. Which of the following icons would be used to copy text? A. B. C. D. 84. This button is used to do what in an Excel spreadsheet? A. B. C. D. centre text capitalize text merge & center text type text in lowercase 85. This button in Excel allows the user to A. display the sum of the selected values in a spreadsheet B. sort data in a spreadsheet C. display content in a cell in multiple lines D. increase font size 86. In which application software would you see the following button? A. B. C. D. Microsoft Access Microsoft Powerpoint Microsoft Word Microsoft Excel B. C. D 82. When proofreading a document, text with a green wavy line indicates A. a typographical error B. a grammatical error C. a spelling error D. a formatting error 87. This button is used to A. increase font size B. insert decorative text in your document C. insert text boxes in your document D. insert a drop cap 88. This button allows the user to A. open a new document B. save a document C. print a document D. print preview a document 89. The display screen that is seen when the computer is turned on is called the A. desktop B. window C. background D document window 96. You have made a change to the active document and want to make certain that those changes are saved. Which button do you select? A. 90. Small pictures representing files and programs on the computer screen are called A. images B. icons C. pictures D. logos 91. The part of the Microsoft Word window that shows the name of the file and the program being used is called A. The Quick Access Toolbar B. The close button C. Title bar D. The Status bar 92. The blinking vertical line found on a page in the Microsoft Word window is called A. cursor B. pointer C. mouse D. shape 93. The part of the Microsoft Word window that consists of tabs, groups and commands is referred to as the A. Office button B. Zoom slider C. Ribbon D. Document view buttons 94. To view your document in different percentages you should use the A. Office button B. Zoom slider C. Ribbon D. Document view buttons 95. Which of the following would you use to find commands to open, save, print and close your file? A. Office button B. Zoom slider C. Ribbon D. Document view buttons B. C. D. 97. Stationery includes A. Envelopes, stapes, paper clips and pens B. Displays, bond paper and notices C. Manuscripts, typescripts and mailable copies D. Envelopes, agendas and minutes 98. All of the following are Tabs found on the Ribbon EXCEPT A. Home B. Insert C. Font D. Page Layout 99. The part of the Windows desktop where you can go to search for programs and files is the A. Status bar B. Start button C. Zoom Slider D. Document View buttons 100. To know which page and number of words in your document you should look on the A. Title bar B. Task bar C. Status bar D. Scroll bar 101. To enter commands and textual data into the computer system use a A. printer B. keyboard C. mouse D. laser pen 102. To position a cursor on a computer screen and to manipulate objects it is best to use a A. scanner B. keyboard C. mouse D. laser pen 103. To capture the information contained in a bar code use a A. scanner B. keyboard C. barcode reader D. mouse 104. To produce printed copies of documents on a range of stationery use a A. printer B. scanner C. projector D. fax machine 105. To display the document being processed by the user A. printer B. scanner C. projector D. monitor 106. To print large drawings such as blue prints you should use a A. printer B. plotter C. projector D. photocopier 107. 108. Which of the following BEST explains the concept of intellectual property? A. Legal protection for creative works B. Legal protection for creative people D. Tangible assets owned by creative people E. Intangible assets owned by creative people Which of the following is NOT protected by copyright? A. Inventions B. Literary works C. Musical works, including accompanying words. D. Dramatic works, including any accompanying music 109. Brittany submitted a research project on Types of Computers, but was penalized because the report contained words from another person’s work without acknowledgement of the author. Which act did she commit? A. IP theft B. Plagiarism C. Moral rights violation D. Copyright infringement 110. When working in a group you should NOT: A. Share your ideas B. Be open to suggestions C. Be willing to listen D. Force your ideas on other persons 111. Which habits and attitudes are in the following situation? Ashley arranges her work station a bit differently from that of Samantha. She normally executes tasks at her own bidding and takes full responsibility when she makes mistakes. I. Punctuality II. Recognition of diversity III. Individual responsibility IV. Personal integrity A. I only B. I, II and III C. II, III and IV D. I, II, III and IV 112. While performing your daily tasks, you realize that one of your colleagues is having difficulties, You should: A. Inform your supervisor that your colleague is not performing B. Ignore the situation and continue working C. Find out what the problem is and offer your assistance D. Inform other co-workers that your colleague is not performing Look at the pictures shown below and answer the question that follows: i ii iii iv 113. Which show the MOST appropriate attire for working in an office? A. i, ii and iii B. ii and iii C. ii and iv D. i and iii 114. When an employee avoids being absent from work especially for trivial reasons he/she is practising which desirable work attitude? A. Regularity B. Absenteeism C. Punctuality D. Personal integrity 115. ______________ is an acceptable work standard that every employee should practice if they aim to complete work assignments well in advance of deadlines. A. Working without supervision B. Organizing their workstation C. Effective time management D. Follow-up procedures 116. A person’s work attitude is A. how well they do their work B. the satisfaction they get from their work C. their feeling and approach towards their work D. how much work they get to complete for the day 2 Mr. John Brown 119. A subject heading in an indented letter should be A. left aligned B. centered C. right aligned D. justified 120. Which statement is true when typing the body in business letter no matter the style used? A. The paragraphs are indented B. The first line of each paragraph start from the left margin C. The paragraphs are typed in single spacing D. Triple spacing is left between each paragraph 121. A letter dated 16 November 2015 is typed in the __________ style A. Indented B. Blocked C. Semi-blocked D. Modified-blocked 122. Which is true of letters with multiple pages? (i) All except the first page should be numbered (ii) The letterhead should only be on the first page (iii) The letterhead should be repeated on all the pages (iv) The page number, recipient name and date should be repeated on top of all pages A. i, ii, iii only B. ii, iii, iv only C. i, ii, iv only D. ii and iv only 123. Circular letters are A. correspondences with identical content that are sent to several recipients with the same interest B. correspondences that are circulated to different people in a business C. circulars that are sent to several persons D. correspondences that require the recipient to circulate to others after reading 124. The most appropriate salutation to use for a business letter is A. Hi Bob B. Dear Sandra C. Dear Mr. Brown D. TO: Mr. Jakes December 23, 2015 117. The outline above shows the second page of a business letter typed in the _________ style. A. Indented B. Blocked C. Semi-blocked D. Modified-blocked 118. When typing circular letters, the following are ways in which the date may be typed except? A. Month and year B. Date in full C. Date as postmark D. Month only 125. What information, other than the name and address of a firm, might be obtained from a letterhead? A. the name of its suppliers B. the firm’s telephone number C. the location of its suppliers D. the date of the letter 126. Closed punctuation is used when preparing A. indented memoranda B. indented letters C. blocked letters D. semi-blocked letters 127. 128. 129. 130. 131. 132. All of the following are examples of advanced displays except? A. Newsletters B. Flowcharts C. Organization charts D. 6-page leaflets Which of the following term refers to the writer’s name within a letter? A. Salutation B. Signatory C. Designation D. Recipient Letterheads should be prepared in the A. Header B. Footer C. Footnote D. Heading All of the following are examples of simple display work except? A. Menus B. Cards C. Programmes D. Organization chart The following are true when preparing displays except? A. Displays can be either blocked or centered B. Display should always be prepared on A4 paper C. Displays should be centered vertically and horizontally D. Displays uses single, 1.5 or double spacing as needed The closing of a letter is called the A. Ending B. complimentary close C. closing D. enclosure 133. When the sender of a letter wants a Specific department or individual to deal with the contents of a letter they would include a A. Special notation B. Subject heading C. Attention line D. Postscript 134. Which part of the letter helps the reader to identify the contents of the letter quickly? A. attention line B. subject C. addressee notation D. special notation 135. Another name for a sender's position is called the A. Designation B. Signatory C. Occupation D. Title 136. How many spaces should be left for the signature of the sender? A. 1-2 spaces B. 2-3 spaces C. 4-6 spaces D. No space 137. How many line spaces should be left after typing a letterhead? A. 1 B. 2 C. 3 D. 4 138. What is the most appropriate complimentary close for a salutation that says Dear Sir? A. Yours always B. Yours sincerely C. Yours faithfully D. Truly yours 139. Which part of the letter is referred to as the greeting? A. Salutation B. Attention line C. Subject heading D. Special notation 140. Which part of a letter is usually typed immediately below the letterhead? A. Salutation B. Addressee notation C. Inside name and address D. Current date 141. When creating personalized circular letters, the _____________ is the information that varies for each recipient. A. Main document B. Data source C. Letter D. Merge fields 148. A group call in which all participants are able to speak with each other on the telephone is called A. Teleconferencing B. Instant Messaging C. Videoconferencing D. Email 142. To do mail merge, on which Tab should you click first? A. Mailings B. Mail Merge C. Page Layout D. Home 149. Yahoo! Messenger is an example of a/an __________ service on the Internet A. instant messaging B. blogging C. telephone D. email 143. The line for the tear off portion on a circular letter should be typed from A. The left edge to the right edge of the page B. The left margin to the right margin C. The center of the page D. The middle to the right edge of the page 150. Which type of paper is strong and durable and used in the preparation of letterheads? A. copy paper B. index cards C. bond paper D. A4 paper 151. Which of the following are factors to be considered in the selection of communication media? (i) Cost (ii) Genre (iii)Degree of urgency (iv) Size of document A. All of the above B. i and ii C. ii and iii D. i, ii and iii 152. Which of the following statements is TRUE about an email message sent with two recipients in the Cc field and one in the Bcc field? A. The recipient is unaware that the message is copied to others B. The recipient is aware that the message is copied to one other C. The recipient is aware that the message is copied to two others D. The recipient is aware that the message is copied to three others 153. Which of the following BEST explains the concept of intellectual property? A. Legal protection for creative works B. Legal protection for creative people C. Tangible assets owned by creative people D. Intangible assets owned by creative people 144. Display work requires the use of all of the following except? A. Borders B. Attractive layout C. Appropriate font style D. Logos 145. ___________allows users in distant locations to see each other. A. Teleconferencing B. Instant Messaging C. Videoconferencing D. Email 146. All the following are advantages of email over postal mail EXCEPT A. speed of delivery B. lower cost C. ability to send all forms of attachments D. sending to multiple recipients simultaneously 147. An email feature that informs you that your email message was delivered to the recipient’s mailbox, but not that the recipient has seen it or read it, is referred to as A. multiple recipients B. message notification C. message tracking D. failure notification 154. 155. 156. 157. 158. Which of the following is NOT protected by copyright? A. Inventions B. Literary works C. Musical works, including accompanying words. D. Dramatic works, including any accompanying music 159. All of the following are letter styles EXCEPT? A. modified block B. blocked C. semi-modified D. indented Brittany submitted a research project on Types of Computers, but was penalized because the report contained words from another person’s work without acknowledgement of the author. Which act did she commit? A. IP theft B. Plagiarism C. Moral rights violation D. Copyright infringement Robert used an original article, written by a reporter at the Trinidad Express, as the basis for a section of his History SBA. He changed a few of the words as well as altering the content but failed to cite the work. Which of the following statements is UNTRUE? A. Robert plagiarized the work of the reporter B. Robert did not violate the moral rights of the author C. Robert failed to credit the author and is guilty of plagiarism D. Robert failed to credit the author but is not guilty of plagiarism A8 paper is used in the preparation of A. labels B. postcards C. invitations D. business cards In what order should the following items on an agenda be arranged? (i) Any other business (ii) Minutes of the last meeting (iii)Matters arising from minutes (iv) Space allocations and equipment A. ii, iii, iv and i B. ii, iv, I, ii C. iv, I, ii, iii D. iv, ii, iii, i 160. The term ‘matters arising’ on an agenda provides for discussion of topics A. listed on the agenda B. related to the minutes C. which members want to add D. on correspondence presented 161. Which habits and attitudes are displayed in the following situation? Ashley arranges her work station a bit differently from that of Samantha. She normally executes tasks at her own bidding and takes full responsibility when she makes mistakes. i. Punctuality ii. Recognition of diversity iii. Individual responsibility iv. Personal integrity A. I only B. I, II and III C. II, III and IV D. I, II, III and IV 162 Which of the following items of information MUST be included in a notice of meeting? (i) Name of the organization (ii) Name of the secretary (iii)Date and time of the meeting (v) Venue of the meeting A. B. C. D. i and ii only i, ii and iv only i, ii and iii only i, ii, iii and iv 163. Which of the following statements are TRUE about an electronic filing system? (i) Documents are stored in electronic files (ii) Uses file folders and filing cabinets (iii)Documents are stored as paperbased documents (iv)Contents may be damaged by water, fire and viruses A. i and ii only B. ii and iii only C. i, ii and iv only D. i and iv only 164. 165. 166. Which of the following is NOT an advantage of an electronic filing system? A. Ease with which documents can be shared B. Ease with which data integrity can be breached C. More documents may be stored in a smaller space D. Electronic file management facilitates faster retrieval In an electronic filing system, ____ are at the highest level of the hierarchical structure whereas _____ are at the lowest level of the hierarchy. A. drives, folders B. drives, files C. files, folders D. folders, drives All of the following are mechanisms to safeguard the integrity of a file EXCEPT A. overwrite protection B. passwords C. read-only access D. restricted access 169. Which of the following mechanisms relate to the integrity of files? (i) Backup systems (ii) Encryption (iii) Restricted access (iv) Use of passwords (v) Virus protection A. i, iii and iv only B. ii, iii and v only C. i, ii, iii and iv only D. ii, iii, iv and iv only 170. Archiving relates to the ______ of files. A. security B. integrity C. retention D. traceability 171. In an electronic filing system, a document with a version of 1.2 is likely to represent which of the following situations? A. A second draft of a document B. The first final version of a document C. The second final version of a document D. A final document undergoing revisions 172. Documents which may be used directly and understood by the computer are referred to as A. Source documents B. Turnaround documents C. Machine-readable documents D. Back-up documents 173. Computer output which can be used to record data is called A. Source documents B. Turnaround documents C. Machine-readable documents D. Back-up documents 167. Making a file read-only is a file ________ mechanism. A. integrity B. security C. sharing D. protection 174. The initial recording of data relating to business transactions represents a A. Source document B. Turnaround document C. Machine-readable document D. Back-up document 168. All of the following are mechanisms to secure files EXCEPT A. use of passwords B. use of firewalls C. use of fireproof storage D. use of fire extinguishers 175. A/An ___________ protects a computer against viruses by identifying and removing any computer viruses found in memory, on storage media or incoming files. A. Password B. Firewall C. Antivirus program D. Access control Page 14 of 20 176. 177. A/An ______ is a security measure that defines who can access a computer, when they can access it and what actions they can take while accessing the computer. A. Encryption B. Access control C. Restricted access D. Archive A/An ________is a numeric password either assigned by a company or selected by a user A. PIN B. Password C. Firewall D. Registration number 178. _______ is the process of converting readable data into unreadable characters to prevent unauthorized access. A. Encryption B. Access control C. Restricted access D. Archiving 179. A/An _______ is a duplicate of a file, program or disk that can be used if the original is lost, damaged or destroyed. A. Back-up B. Archive C. Firewall D. Anti-virus program 180. 181. 182. Many websites require a user to enter a/an ___________, which is a private combination of characters that allows access to certain computer resources. A. PIN B. Password C. Firewall D. Registration number All of the following are examples of file integrity mechanisms EXCEPT A. restricted access B. read-only systems C. passwords D. encryption An electronic filing system (EFS) stores documents on all of the following storage EXCEPT A. CD-ROMS B. DVDs C. Hard drives D. File folders 183. A set of policies, procedures and methods used for identifying and organizing files is called a A. filing system B. records system C. database system D. management system 184. The length of period established by law, in which a file should be kept is referred to as the A. limitation period B. retention period C. destruction date D. archive date 185. All of the following are problems which can occur if organizations fail to retain documents for the minimum periods specified EXCEPT A. cause the organization to be penalized by Government and regulatory organizations B. hinder the organization from responding to customers queries C. cause easy retrieval of employees records even after they have left the organization D. obstruct justice 186. ___________ is the means of ensuring that a file is kept safe from corruption and that access to it is suitably controlled. A. File integrity B. File security C. File protection D. File encryption 187. The accuracy, completeness and internal consistency of the data stored in a file is called A. File integrity B. File security C. File protection D. File encryption 188. A short name added to the main part of a file name to indicate the application that created it or the type of data or instructions it contains is called a A. directory B. library C. folder D. extension 189. A/An ________ is a container on a computer for storing files. A. directory B. library C. folder D. extension Page 15 of 20 190. The file extension .bmp at the end of file suggests it’s a/an A. image B. document C. web page D. workbook 191. Files containing code designed to perform a task would have which of the following extension? A. .mdb B. .zip C. .jpg D. .exe 192. 193. 198. This measure prevents data from being written in an area where data is already stored, thereby destroying the original data. A. overwrite protection B. password C. read-only access D. restricted access 199. Compressed files would have which extension: A. .gif B. .zip C. .pmg D. .hmtl You are given a letter to prepare to be sent to Olga Jones in Toronto Canada – the body consists of five lines. What size and type of envelope would be most appropriate for the given situation? A. C6 and airmail envelope B. C6 and padded envelope C. A5 and portrait D. B4 and pocket envelope 200. All of the following are examples of common file extensions EXCEPT A. .jpg B. .rom C. .doc D. .xls A DL envelope is an example of a _______ envelope. A. padded B. pocket C. banker D. window 201. Sending a letter outside of your territory would require you to use a/an ___________ A. label B. document cover C. window envelope D. airmail envelope 202. Which type of paper is strong and durable and used in the preparation of letterheads? A. copy paper B. index cards C. bond paper D. A4 paper 203. Which of the statements below is NOT true of window envelopes? A. There is an opening at the front of the envelope B. The address printed on the letter is displayed through the opening C. A label is normally used with this type of envelope D. Using this envelope minimizes the risk of inserting a letter in the wrong envelope. 204. Which type of envelope has a sealable flap on the short side? A. pocket envelope B. banker envelope C. window envelope D. airmail envelope 194. All of the following are examples of turnaround documents EXCEPT A. Invoices B. Utility bills C. Airline boarding passes D. Receipt 195. Which of the following are NOT source documents? A. Receipt from a gas station B. Expense report C. Blank cheque D. Handwritten letter of complaint from a customer 196. The management of multiple versions of the same document is known as A. records management B. version control C. version archiving D. document version 197. A computer program or device that permits an organization’s internal computer users to access the external Internet but severely limits the ability of outsiders to access internal data files is called a A. PIN B. Password C. Firewall D. Registration number Page 16 of 20 205. A __________ envelope has the opening on the longer side. A. pocket envelope B. banker envelope C. window envelope D. airmail envelope 206. The walls of this envelope is lined with a cushiony material, which decreases the chance of the contents being damaged A, airmail envelope B. padded envelope C. window envelope D. pocket envelope 207. 208. 209. 210. 211. 214. Possibility High School maintains a database containing tables related to its students and the subjects offered. Which of the following represents a table within the database? A. A student’s name B. A student’s record C. All the personal data on students D. The age of a student Questions 215-219 are based on the following table. What type of paper is used to prepare business cards and post cards? A. copy paper B. document covers C. index cards D. bond paper 215. Which paper size is commonly used to prepare letters, manuscripts, invoices, reports and forms? A. A3 B. A4 C. A5 D. A6 In what view is the table being displayed? A. Design B. Datasheet C. Normal D. Print Preview 216. Labels and index cards are best used on which size paper? A. A5 B. A6 C. A7 D. A8 How many records are displayed in the table? A. 8 B. 9 C. 10 D. 11 217. A6 paper is best to prepare A. business cards B. postcards and invitations C. labels and index cards D. short memos How many fields are in the table? A. 7 B. 8 C. 9 D. 10 218. How many different field types are used to store the data? A. 9 B. 3 C. 2 D. 4 219. Consider the following statements and state which are TRUE (i) The StreetAddress field type is Text (ii) The AmountPaid field type is Number (iii) Data in text fields are left aligned (iv) Data in numeric fields are left aligned In Microsoft Access, a _______ is a field property that indicates the kind of data that the field stores. A. Table B. Query C. Data type D. Record 212. A row in a database is called a A. field B. record C. table D. grid 213. A column in a database is called a A. field B. record C. table D. grid A. i and iii only B. i and iv only C. i, ii and iii only D. ii and iv only Page 17 of 20 220. In a database which data type should be used for text that is lengthy or is a combination of text and numbers? A. Text B. Memo C. Number D. Yes/No 221. The most suitable data type for a telephone number in a database table would be A. Number B. Currency C. Memo D. Text 226. What should be the data type for the field CreditLimit in a database table? A. Number B. Currency C. Memo D. Text How many rows are in the spreadsheet? A. 8 B. 9 C. 7 D. 6 227. How many columns are in the spreadsheet? A. 6 B. 7 C. 8 D. 9 228. What is the cell address for the Grand Total figure? A. G7 B. A7 C. G3 D. A8 229. Which slide layout option is shown? A. Two content B. Title slide C. Title and content D. Title only What is the formula that was entered to get the Grand Total figure? A. =G4+G6 B. SUM(G4:G6) C. =SUM(G4:G6) D. =G4:G6 230. A page in a Powerpoint document is called a A. placeholder B. slide C. slide layout D. design template Which command was used to format the main heading? A. center B. merge and center C. wrap text D. justify alignment 231. A column heading oriented at 40 degrees is a A. horizontal heading B. oblique heading C. vertical heading D. main heading 232. An equation that performs a calculation on values in a worksheet is called a A. range B. function C. formula D. constant 222. Questions 226-230 relates to the spreadsheet below. Look at the diagram below and answer the question which follows: 223. 224. 225. A slideshow in Powerpoint A. allows the user to edit one slide at a time B. shows the audience the design of each slide C. shows a presentation the way the audience will see it D. allows the user to animate a presentation Page 18 of 20 233. 234. Two or more adjoining cells in a spreadsheet are called A. active cells B. cell range C. cell reference D. cell address 243. 6 days into the 4th camp, sixty-four people began changing their lifestyles. What is the correction for the following sentence? A. Six days into the 4th camp, 64 people began changing their lifestyles. B. 6 days into the fourth camp, sixty-four people began changing their lifestyles. C. Six days into the fourth camp, 64 people began changing their lifestyles. D. 6 days into the 4th camp, sixtyfour people began changing their lifestyles. A. He left already. B. He left. C. He already left D. He alreeady left 235. This sign under a word means? A. capitalize the first letter B. all letters should be capitalized C. all letters should be in lowercase D. none of the above 236. This proofreader mark means? A. run on B. transpose C. new paragraph D. delete 237. The word in full for the abbreviation sh is? A. show B. should C. shall D. shine 238. The abbreviation for the word meeting is A. mg B. metg C. mting D. mtg 240. 241. 242. What is the correct way to rewrite this statement so that if follows the rules about typing numbers? 244. Double line spacing (DS) means A. there are 2 lines of space between the lines of a document. B. there is one clear line of space between each line in a document C. there are no line of space between each line of a document D. none of the above 245. Which of the following statements are TRUE? (i) Two character spaces should be left after typing a colon (ii) One space is left after typing a semi-colon (iii) Leave two spaces after an exclamation sign (iv) Insert one space before and two spaces after typing a dash. A. i and ii only B. i, ii and iii only C. ii and iii only D. i, ii, iii, iv The abbreviation for the word committee is A. cttee B. cmtee C. com D. cmttee The abbreviation AOB in full is A. All other business B. Any other business C. All over body D. Any otherwise business 246. Which of the following is a character formatting feature? A. alignment B. hyphenation C. font colour D. margins 247. What does Ctrl+B shortcut accomplish in Microsoft Word? A. it inserts a page break B. It makes the selected text bold C. it adds a line break to the document D. it applies italic formatting to the selected text Which of the following is a character formatting feature? A. alignment B. hyphenation C. font colour D. margins Page 19 of 20 248. All of the following are page formatting features EXCEPT A. alignment B. background C. margins D. orientation 249. In H2O, the figure 2 appears lowered. Which effect has been applied? A. superscript B. lowered C. subscript D. laid down 257. Line spacing is a ______ formatting feature A. character B. document C. paragraph D. page F12 in Microsoft Word allows the user to A. spell check their document B. save their document C. find and replace text D. get help 258. CD-R means A. Compact disk rewritable B. Compact disk recordable C. Compact disk read only D. Compact disk readable 259. Which of the following input devices allow input and output direct from the screen? A. touchscreen B. OMR C. graphics tablet D. scanner 260. All of the following are advantages of using a computer EXCEPT A. Speed B. Accuracy C. Storage D. Security 250. 251. 252. 256. Which formatting feature is applied to selected text when Ctrl +1 is pressed? A. line spacing B. page numbers C. left alignment D. landscape orientation The following is true of the spell check feature in Microsoft Word EXCEPT A. it won’t catch correctly spelled words that are used improperly B. it will recognise unusual names or technical words C. it won’t notice if words are missing or if the grammar is incorrect D. it will use the dictionary appropriate to the language specified by the user 253. All of the following are examples of application software EXCEPT A. database management systems B. presentation software C. Spreadsheet D. Windows 254. How many Shift keys are on a standard computer keyboard? A. 1 B. 2 C. 3 D. 4 255. All of the following keys provide cursor and screen control EXCEPT A. Home B. Page Up C. Page Dn D. Scroll Lock Good posture when typing allows you to (i) easily reach the keys (ii) work with speed and accuracy (iii) avoid strain on your body (iv) be less stressed at work A. i, ii and iii only B. ii and iii only C. ii, ii, iv only D. i, ii, iii, iv Page 20 of 20
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