Technical Support Note
TS-BSC-SW-0922-I17.0
BSCLogcol for collecting logs
Radio Controllers
BSC
S16_2, BSC16, SRAN16 .2, SRAN16.10, BSC17
Approval date: (09-May-2014)
This document contains following
type of information
Informative
X
Preventive
Corrective
Additional categorization
Urgent
Security
Release Upgrade
SW Update
Parameterization
Information is classified as
Internal
Public
X
Customer Specific
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Table of Contents
1.
2.
3.
4.
5.
6.
7.
8.
Validity .....................................................................................................................................4
Compatibility / Dependencies to other products ......................................................................4
Keywords.................................................................................................................................4
Executive Summary ................................................................................................................4
Detailed description .................................................................................................................4
SOLUTION / INSTRUCTIONS ................................................................................................5
Notes .....................................................................................................................................11
References ............................................................................................................................11
Contact:
Contact your local Nokia Solutions and Networks support
Summary of changes:
12-Mar-2014
09-May-2014
19-May-2014
13-Jun-2014
0.1
1.0
2.0
3.0
02-Oct-2014
18-Nov-2014
4.0
5.0
14-Jan-2015
12-Mar-2015
6.0
7.0
07-Apr-2015
8.0
27-Apr-2015
9.0
19-May-2015
20-Dec-2015
15-Apr-2016
10.0
11.0
12.0
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The first version
Approval date
Changed from internal to public
Added mcBSC eSW collection option. Added CD
installation history collection into all options.
S16_2 validation
Possibility to use different username for ftp.
New BSCLogcol_2_2_13.
New BSCLogcol_2_2_16.
New BSCLogcol_2_2_16_1. Highly recommended
to use BSC Logcol version 2_2_16_1. Earlier
versions may result PCU2 crash during log
collection.
New BSCLogcol_2_2_17.
Handling SWUs with unknown username.
Fixed problem with handling ETIP prompts.
Containing characters.
MOCN commands added.
MCBC reset info collected
ZWTI:PI; collected.
Fixed a deadlock situation when printing
databases when low number of connections to
element is available.
New BSCLogcol_2_2_18_1
Option to define log collection directory. Highly
recommended to use BSC Logcol version
2_2_18_1. Earlier versions may result PCU2 crash
during log collection.
BSC16 validation
SRAN16.2 validation, Removing S16 & S16.1
New BSCLogcol _2_2_23
- Added ZWKP:FULL:EMODE; output to SW
configuration.
© Nokia 2016
05-Jul-2016
13.0
16-Aug-2016
14.0
09-Nov-2016
15.0
2_2_22
- Corrected PCU logging to work with changed ST
MML (remote session to computer C000,<PCU>
not working anymore, using real MB address
instead)
2_2_21
- Added data classification output
2_2_20
- Corrected occasional hanging after OMU/MCMU
“overload” situation (over load protection active)
- Added warning for cases when user account
does not have sufficient access rights
- Added some output commands to ETIP
- Added some output commands to ETPs
2_2_24
- Removed etpver –dsp output from ETP units due
to overload it causes to unit
2_2_25
- Removed acd dsp* outputs from ETP units due
to possible overload they cause
2_2_27
- Added hand information output of AOM process
in BCSU/BCXUs.
2_2_26
- Changed couple of continue commands to next
command to be compatible with older perl version.
Only the first one is relevant in this version.
Second is for source file use in linux env.
05-Jan-2017
16.0
2_2_28
- Added output of PCUs PRFILE parameters
(dpcuparams 2).
- Corrected slowness of SSH connections.
- Corrected hanging (long delay) in mcBSC switch
logging exit.
16-Feb-2017
17.0
2_2_29
-- Reduced amount of max SSH sessions
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Purpose
This document contains generic information about products. These can be instructions that
explain problem situations in the field, instructions on how to prevent or how to recover from
problem situations, announcements about changes or preliminary information as requirements
for new features or releases.
1. VALIDITY
Product
SR20
BSC3i
Flexi BSC
TCSM2A/E
TCSM3i
mcBSC
mcTC
Single RAN
S16_2
BSC16
SRAN16.2/
SRAN16.10
BSC17
X
X
X
X
X
X
X
X
X
X
2. COMPATIBILITY / DEPENDENCIES TO OTHER PRODUCTS
N/A
3. KEYWORDS
BSCLogcol, logs, troubleshooting, problem reporting
4. EXECUTIVE SUMMARY
Introducing BSCLogcol macro for collecting logs in case of problems in BSC.
5. DETAILED DESCRIPTION
BSClogcol collects all configuration data and computer logs of all units. Additionally BSC
logcol collects two sets of message monitorings every time it is executed, one for telecom
processes and one for O&M processes. Optionally it can also collect measurement files from
the BSC. It is mandatory to collect logs from the BSC with BSClogcol, before any trouble
reports is opened and attach those collected logs into the ticket.
The macro is executed on Windows PC connected to the LAN and requires BSC IP address,
username and password as input. By default macro uses Telnet and FTP connections to
collect data from the BSC. If telnet is not available the connection will be automatically made
with SSH and if FTP is not available, then SFTP is used.
By default same username and password is used for MML/ST and FTP access, but it is
possible to use different username for FTP access, by using optional –X startup option to
provide FTP username. Password for FTP access will then be requested during the startup of
the script. Different username for FTP access is available starting from BSClogcol version
2_2_13.
Macro uses direct connectivity from the PC to BSC if it exists i.e. telnet/SSH connection from
PC can be opened to the BSC. If the PCs LAN does not have direct connectivity to the BSC,
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the connection will be attempted via SSH “server” (usually NetAct), which needs to support
SSH tunneling to enable the telnet/SSH connectivity to the BSC. Should this happen, user
needs to also provide the IP address, username and password of the SSH server.
The macro “bsclogcol.exe” and BSC SW are evolving quite rapidly, therefore the latest
available macro version in NOLS is always required.
Bsclogcol.exe User Interface (UI) provides following symptom report options:
(1) Collect basic data (Select this, unless instructed otherwise)
(2) Emergency log collection (Select this in emergency only)
(3) Collect basic data and measurements (Takes long time)
(4) Collect basic data and do database (DB) integrity check (Takes long time)
(5) Collect basic data, measurements and do DB integrity check (Takes long time)
(6) Collect mcBSC embedded SW info. Note! Collecting this is very slow
6. SOLUTION / INSTRUCTIONS
BSCLogcol usage
1. Extract BSCLogcol.zip
2. A. Double click “bsclogcol.exe” file
B. Start Command Prompt and start BSCLogcol from prompt with –X option to use
different FTP username:
Bsclogcol –X <ftp username> or
Bsclogcol –X
C. Start Command Prompt and start BSCLogcol from prompt with –d option to define the
log collection directory
Bsclogcol –d <log directory>
3. Give BSC IP address
4. Give BSC name. Name is used only as directory name for log storing.
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5. A. Give BSC username and password.
B. Give BSC MML/ST username and password and FTP username and/or password.
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6. Logcol will attempt the connection to the BSC. If it is available, continue from 8. If
connection to the given BSC address is not available, give the IP address of the SSH
tunneling server or press CTRL-C to cancel.
7. Give SSH-tunnel server username and password.
8. Select collection type (from 1 to 5)
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9. Wait for log collection to complete (from 5min to 35 min depending of the size of the BSC)
Logs will be saved to the PC hard disk into a subdirectory of the BSCLogcol installation
directory or into a subdirectory of user defined directory. Subdirectory name is
<installation_directory >\logfiles\<BSC_name>_logs\<yyyymmddhhmm>\ or
<defined_directory > \<BSC_name>_logs\<yyyymmddhhmm>\
e.g.
D:\logcol\logfiles\PYHA_logs\201404171230
Log folders:
Info.txt file contains list of executed commands, execution time of the command and duration
of the command execution. Actual outputs of the executed commands are in their log files
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divided into different directories. Content of all sub directories should be included into the
trouble ticket.
Most log files can be opened with any text editor e.g. Ultra Edit. UE has also “find in files”
functionality, which helps finding the correct log file containing the output of the desired
command:
Setup the searched string, “root” directory of the log files and tick “Search Subdirectories”.
Search results will be displayed in output window and the log file(s) containing the searched
string can be opened by double-clicking the file name in search results:
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Example of the macro execution:
BSCLogcol can be started also from command line and optional parameters can be given.
Command line options can be viewed by using –v option I command line:
D:\logcol>bsclogcol.exe -v
Version: 2_2_3
All parameters are optional. If omitted, the tool will ask values for mandatory
parameters
-c <Configuration file. If omitted, default configuration file is used>
-i <IP address file>
-u <Username>
-p <Password>-t <mode>
The modes are 0 and 1. 1 will add time stamp to directory name
Default value is 1, so time stamp is added
-z If option -z exists, the output will be a zip file
-a <ip address of the network element. This can be given instead of -i>
-n <name of the network element. This can be given instead of -i>
-d <destination directory. If omitted, current directory is used>
-r <remote zipping of monitorings before transfer>
-y <data_collection_configuration.cfg>
-v <shows this info>
Advanced parameters: -m 1 #Only start monitorings
-m 2 #Only stop and collect monitorings #These parameters require that get_monitorings option
#in the .ini file has bigger value than zero
IP address and username/password -parameters can also be given with capital letter and
those options are used for SSH tunneling server:
-A <IP address of the SSH server>
-U <username of the SSH server>
-P <password of the SSH server>
E.g.
Connection to BSC at 10.16.66.10 via SSH server at 10.8.3.42:
bsclogcol -a 10.16.66.10 -n PYHA -u SYSTEM -p SYSTEM -A 10.8.3.42 -U SYSTEM -P
SYSTEM
Log collection of different BSCs can made easier by creating dos batch files for each BSC:
1. Open texteditor e.g. notepad or UE.
2. Add line (with valid option values):
bsclogcol -a <BSC_IP_ADDRESS> -n <BSC_NAME> -u <BSC_USERNAME> -p <BSC_PASSWORD>
Save file e.g. “<BSC_name>.bat” to BSClogcol installation directory.
Collect logs from the BSC by double-clicking the x.bat file and selecting which log collection
option you want to use.
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7. NOTES
BSCLogCol can be downloaded from NOLS.
8. REFERENCES
BSC Problem Reporting, DN991432
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