What is QuickBooks Error OLSU 1013?
Causes and How to Fix it
Are you trying to update your bank information in QuickBooks Desktop but
constantly failing because of QuickBooks error OLSU 1013? If yes, then you
don’t need to panic as such errors are very common nowadays. You may see
an error message that says, "An unexpected error occurred. The branding and
profile server could not be accessed." To ensure the smooth operation of your
QuickBooks Desktop application, we have come up with this post that talks
about the reasons why QuickBooks Bank Feed Error 1013 is commonly
triggered and its troubleshooting solutions.
Do you want to get rid of the QuickBooks error OLSU 1013 without wasting
your precious time applying any tedious troubleshooting solutions? If yes,
feel free to talk to QuickBooks professionals at 1.855.738.2784.
What causes QuickBooks bank feed error
1013?
The following are the reasons that can cause QuickBooks bank feed error
1013:
•
The TLS settings in Internet Explorer are not compatible with QuickBooks
Desktop.
•
The connectivity issues between QuickBooks Desktop and the bank.
What are the best ways to fix QuickBooks
error OLSU 1013?
Solution 1: Manually configure the TLS settings in Internet Explorer
1. Open Internet Explorer and select the Tools menu.
2. Choose Internet Options.
3. Go to the Advanced tab and then scroll down to the Security section.
4. Check the TLS 1.2 checkbox.
5. Click the OK button.
6. Close all the applications that are running on your computer.
7. After following the steps mentioned above, restart your computer.
8. Try to update your bank-related information in QuickBooks Desktop.
Solution 2: Refresh the connection between your bank and QuickBooks Desktop
1. Open QuickBooks Desktop and select the Company menu.
2. From the drop-down menu, select the Chart of Accounts option.
3. Check the Include Inactive checkbox.
4. Look for an inactive account with a lightning bolt and right-click on it.
5. Click Edit Account.
6. Move to the Bank Feed Settings tab and then choose Deactivate All Online
Services.
7. Click the OK button.
8. Select the Save & Close button.
9. Close your company file and open it again.
10. Make sure that the lightning bolt is no more there.
Note: While following the steps mentioned above, make sure to hold the Ctrl key
on your keyboard each time you click a button, except when putting in any
info.
11. Try to update your bank-related information in QuickBooks Desktop.
Conclusion
Even after going through the troubleshooting solutions mentioned in the post
above, if you get QuickBooks error OLSU 1013, then the format of the bank
transactions you are trying to download might not be compatible with
QuickBooks Desktop. Thus, our recommendation for you is to download your
latest bank transactions in . QBO format in QuickBooks Desktop and check if
this fixes the error. For further troubleshooting assistance to get rid of
QuickBooks bank feed error 1013, feel free to speak to certified QuickBooks
experts at 1.855.738.2784.