ANSWER BOOKLET
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MATRIC NO
PROGRAMME
COURSE CODE
COURSE TITLE
SEMESTER
SECTION
DATE
MC230522649
BBA
BAGB2033
Corporate Social Policy
6
023
28/4/24
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
Type or insert your scanned answer on this answer booklet.
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The green and yellow highlighted points are the Examples
Question 1: (4) Types of Business Ethics with each Examples
a). Metaethics: Interrogate Corporate Ethical Nature Claims
Metaethics examines significant definition source, validity & reliability associated with ethical
statements. It challenges how ethical requirements such as fairness & sustainability " are
fundamental concepts. In business contexts, metaethical inquiry examines the basis underlying
(CSR) claims. When, company Ben & Jerry pushed for racially fairness, metaethics asks why
their viewpoint is based on objectively moral reality ( such as "inequalities is essentially bad")
b). Descriptive Ethics: Analysis On Moral Principles & Practices Within Organisations
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
Descriptive ethics investigates way people and organisations really interact as opposed to dictati
ng that they ought to behave. This is based on the empirical approach maps of
ethical environment by examining customs, attitudes among staff, including broadbased behaviours. Upon entering emerging markets, firms like Starbucks does descriptive ethical
analysis evaluations ensure that regulations & policies were outlined with local norms.
Starbucks's Coffee & Farmers Equity in line within regional norms, while including the normal
ethical standards.
c): Normative Ethics: Moral Conduct Within Organisations
Describes as the fundamental principles rules that govern correct inappropriate conduct of
behaviour. It offers prescriptives principles for ethical decisions frequently anchored with
philosophy frameworks including deontology, outcome-focused ethics, character driven ethics.
A deontology approach may compel a corporation to closely follow guidelines for
environmental, irrespective of how complying raises expenses. For example,
Patagonia institutionalised normative ethics by prioritising environmentally friendly products,
whereas contributing early income (1%) to charities, which demonstrates deontology
commitment towards the stewardship. An outcome focused ethics viewpoint have justified the
short-term monetary loss if social benefits include carbon emission out-weight them
D: Applied Ethics: Conducting Ethical Framework Decision Depending on the Context
Abstract concepts are translated through practical policy for particular industry sectors in areas li
ke governance of environment management, labour rights & data protection/privacy, which links
between normative ideas and real-life obstacles, which must have measurable outcomes. For, an
instance Starbucks Café & Farmer’s Equity increased income, for coffee growing region for
coffee production. This applied framework has yielded the societal advantages.
Question 2: (4) Characteristics of Monopolistic Competitions with Examples
a. Free of Market Entry & Exit
The lack of major entrance or departure restrictions keeps industries competitive, permitting com
panies to react quickly with profitable possibilities or as loss. Usually
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
there have not been substantial barriers, such as exorbitant startup expenses, secured via tradema
rks, or rigorous regulatory requirements may prohibit fresh rivals from creating a new-start up.
Once extraordinary revenue opportunities arise, short run-equilibrium from monopolistic firms,
the newcomers rapidly fill the marketplace, ultimately reducing surplus earnings to baseline rate
s. In contrast, ongoing loss causes unproductive enterprises to shut down, re-establishing the
equilibrium point. Low entry barriers are common in Petaling Jaya's and some other strategic
places in Malaysia for food truck business. Anybody who has a considerably adequate number
of resources may acquire or rent a vehicle and begin serving meals substantially has little govt
intervention than opening a full-service restaurant. When the owner doesn't prove successful, the
owner may sell their vehicle then shutdown the operation.
b. Setting Up Price & Elasticity of Demand:
Monopolistic companies/firms don’t have 100% rights to set up their own price for products,
because the product remains existing in the market, but differentiated products that have no
perfect substitutes gives little freedom for regulating pricing beyond marginal expense.
For instance, telecommunications include, Maxis, Digi, U-Mobile etc. They try to operate on
price behalf on the data plans & phone calls, which also use the non-pricing competition distinct
offers, to lure clients, such as ads campaign promote network accessibility, bundle plans & loyal
programs.
c. Lacking Knowledge of Specific Products
Inadequate intelligence of the specific product leads to market
inefficiencies. Individuals can take poor decisions by choosing more expensive or poorquality items merely due to their lack of comprehensive knowledge regarding their options. The
monopolistic market, customers are possibly not aware about the goods qualities, price, plus
substitutes due to asymmetry of information for the specific goods & services. This weakness
encourages businesses to maintain difference using promotional activities narration instead of
making genuine changes. Fast food chains frequently emphasize "deluxe" products or healthy
food options, notwithstanding the nutritional information identical with rivals. Example. There is
a strong knowledge disparity involving medical firms & customers. Corporations make
investments extensively in R&D with marketing advertising, as they have in-depth
understanding of their goods. Users, only opposing hand, frequently count on little knowledge
via appearance of packaging, ads, or short consultant services with pharmacy
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
D. The Demand Curve Downward-Sloping.
The distinctive products & dominance in market and some market dominance, any business in a
market where competition is monopolistic confronts of demand curve that's downward sloping.
This suggests it that in order to make money more by selling larger quantities of the goods,
companies must cut prices. So, the demand curve is very elastic, because there's several near
replacements accessible. A certain sports/athletics footwear may generate sales extra pairs, only
when the price is reduced as demanded by the consumers. Nevertheless, when a company
increases costs dramatically, buyers may simply transfer to alternative labels such as from Nike
to Mizuno, New Balance, Addidas, Under Armour & etc. So, the demand for the specific brand
is very responsive to the price shifts
Question 3: The impacts of advertising ethics supported by an example
a. Promoting & Supporting Sustainability in the Long-Run
Responsible & ethical advertising helps to create a better environment through supporting ethical
purchasing & business conduct. Corporations, who's forthcoming about their initiatives to
promote sustainability & principles of ethics will draw ecological & culturally conscientious
customers, supporting sustained expansion & robustness.
Example, A company named Allbirds focuses on shoes and clothing, emphasizes its dedication
to environmentally responsible operations along with sustainable development in marketing. As
the company engages those who care about the environment by emphasizing incorporation with
long lasting renewable materials, that attempts to reduce its ecological footprint, resulting in
establishing more loyal customers and sustainable business in long-term.
b. Give Support & Care for Clients Within Communities
Ethical ads promotion protects customers from becoming deceived by fraudulent or deceitful
promises. Additionally, it means refraining from promoting damaging prejudices, discriminating
against written material, or items that may jeopardize community safety and well-being. In
society accountable ads address the larger socioeconomic consequences that arise from messages
that have been derived. In, 2017 the laundry soap advertising published in China by Qiaobi
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
brand depicted dark skin man placed in the washing machine along with appearing as a lighter in
complexion Asian young guy. So, the commercial been extensively denounced for supporting
racism, resulting in serious outrage towards the brand, illustrating the tremendous detrimental
effect of unethical act and derogatory advertising.
c. Improving Company's Brand Reputation & Name:
Corporations that frequently employ ethical practices of their marketing & promotional materials
may inclined forge favorable brand reputation. The result is improved client retention, favorable
referrals from peers, giving a greater advantage over rivals. Individuals have a greater incentive
to subsidize firms whose connection alongside what they hold & exhibit behavior that is ethical.
An ethical approach, Lush, a skincare retail, founded its identity on a stringent anti-animal
experimentation policy & dedication of utilizing ethical produced, natural ingredients for every
product. Lush ads emphasis ideals for cruel-free procedure for the components, this shows the
Lush has developed a good brand reputation & customer loyalty
d. Risk Management & Law Regulation issues.
Without being ethical, the tactical ads, which include phoney ads or deceptive contends, may
culminate in disciplinary measures, potentially penalties along with lawsuits.
Corporations/companies may reduce these dangers while also protecting financial health &
image by following ethical standards and advertising restrictions. To support evidence, Redbull
previously , charged because of tagline "Redbull Gives You Wings" as ads in TV's & other
social platforms. after it was discovered revealed that the drink never provides any special
abilities to fly. The, demonstrates legal problem & deceptive assertions of advertisements,
emphasising the necessity for sincerity within marketing & sales purposes
Question 4: Legislation Strategies on how to prevent sexual harassment
The primary legislative measurement linking via (CSR) is the adoption of precise legal
terminologies & penalties regarding sexual misconduct & harassment. The revisions to the
Employment Act of 1955, which become operational are significant legislative advances to this
direction, by expressly describing harassment based on the workplace, the legislation establishes
an unambiguous distinction between permitted & improper behaviour. Adherence this type of
regulation provides critical component of firm’s social obligation concerning the employees,
rather than just an enforceable obligation. A reality illustration of the effects for legislative
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
purposes on scrutiny that corporations undergo when dealing with gender discrimination
allegations. The alterations, exist reports in Malaysian medium of information’s (particularly in
lacking tailored firm names over confidentiality motives) regarding staff members/employees
prevailing in asserts in opposition to superiors or managers/bosses for not sufficiently handling
allegations for sexual harassments, resulting in negative publicity and reputations with financial
penalties. This highlights the way legal terms require businesses that regard obligation carefully.
A critical legislation tactic for preventive is to require businesses to take preventive measures.
This modified Employment Act compels businesses to post signs promoting attention
against sexual harassments & investigating the complaints. This legal requirement acts as
an appropriate benchmark in terms of corporate social responsibility. The social conscious
businesses frequently go farther than such fundamental criteria, creating extensive internal
organizational anti-sex assault & harassment policies, outlining A critical legislation tactic for
preventive is to require businesses to take preventive measures. This modified Employment Act
compels the forbidden behaviors, complaints methods, investigations, even repercussions.
Companies can provide monthly training & awareness workshops & programs for every staff,
promoting an atmosphere of dignity & compassion. An encouraging actual situations instance is
the proactive strategy undertaken by some international businesses based in Malaysia. Firms
such as Shell Malaysia possess openly published principles & policies outlining the dedication in
a courteous workplace.
Within the momentary job environment, a larger legislation framework combining into
CSR includes tackling by addressing sexual harassments in adjacent areas like distribution
networks & business activities. Corporations that are accountable to society are becoming
more aware of the need to ensure integrity for a cross chain of values. This involves undertaking
efforts to avoid & manage not solely internally among companies, also external among other
vendors & collaborators. Since, Malaysian legislation focusses largely about both employers &
workers interaction, prominent corporations are including anti-harassment norms within the
suppliers conduct code & auditing procedures. For an instance, certain big Malaysian
manufacturers with worldwide consumers are now including language throughout agreements
with suppliers requiring compliance to appropriate labour standards, particularly sexual
harassment prohibition
Ultimately, an extended legislation approach that emphasizes socially responsible conscious
company cultural values promotes an overall atmosphere for respect & gender parity within
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Corporate Social Policy (BAGB2033)
January 2025 Final Examination
CONFIDENTIAL
Matric No:MC230522649
legal & regulatory structures. While regulations addressing sexual misconduct at the
workplace are critical, a fully preventive strategy necessitates an overall change in
attitudes. Companies, as prominent contributors to humanity are responsible for vigorously
advocating with core values. These involve backing community awareness campaigns pushing
for improved constitutional safeguard against the sexual harassments against all life aspects &
enacting regulations with policies to encourage inclusiveness & cultural diversity. Actual
situations scenarios involve Malaysian corporations who significantly engage in efforts
advancing upon women empowerments with gender equality
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