Time
What makes this place
your go-to restaurant?
Vibes, makes conversing
easy, nice environment,
past experience,
amenities, natural lighting,
nice washrooms, and nice
owner.
Choose a known
cafe (within
10km of RCH)
Why use Google
Maps?
Why would you go to the
popular times tab to decide
when you want to meet?
Start from
MacOS laptop
on the home
screen
Look up “maps”
on the browser
and click on
Google Maps
(which popped
up first)
Did you plan out where this bus is and
how you plan to get to the bus?
When people eat, they get tired,
and may not want to continue
the conversation. And when
people eat it is harder to talk at
the same time as they have to
concentrate on chewing and
deciding what to say.
I want to look for a time
where the cafe is not too busy
to reduce the amount of
distractions and cognitive
load for the interviewee. This
allows both of us to focus on
our conversation and be more
productive.
Yes, there is a bus that departs in from
of the university, so I’ll choose that one
Task Flow:
Check for least busy
times on the weekend
and take note of them
on Google Maps
Popular Times tab.
Visit menu page
Scroll down on
establishment (on
Google Maps) and
open link to the
website and
consequently the
menu
Website has unvisited
pages?
Have visited the menu
page?
Page has drink menu?
Visit one of the gallery,
home and the other
pages on the website
to find the drink menu.
Pick a drink off the
menu.
Why was your next
instinct to go to another
page? (nothing there)
Visit another page
on the website
LinkedIn messages tab
open?
Open LinkedIn from
browser
Make reservation and
hang up
Plan to use bus
transportation.
Navigate to the
LinkedIn tab on
browser
There might be some
photos of drinks.
Pick a known drink
without using the
menu
Known drink
menu items?
True:
False:
Sunday may have
external obligations
scheduled, such as
religious worship.
I feel it is a good
blend between
making connections
and making business
opportunities
Link:
Write a message to
the professional about
their drink preferences
and refer to the drink
options. Ask them to
also pick a time from
the ‘least busy’ time
list noted from earlier. I
chose to create a
times list on Saturday.
Read their
message
once
received
Go to “Messaging”
page on LinkedIn then
to professional’s direct
messages
Any of the the
chosen times work
for the professional?
Message the
professional that you
will choose another
restaurant because it’ll
be very busy and
unprofessional
Restaurant has (a)
drink(s) that meets
the professional’s
preferences and
dietary restrictions?
Grab phone
and call
restaurant
from the
phone
number
found on
Google
Maps
Call to check if
you can make a
reservation for
the chosen time
Viable bus route?
Plan out a walking
route.
Message the
professional that the
restaurant is booked
during their chosen
time
Message the
professional that the
restaurant doesn’t
meet their dietary
restrictions and that
you will have to
choose a different
restaurant
Plan outfit appropriate
for cafe
How did you choose white
shirt and black pants colours?
Personal preference and with
risk offending anyone without
risk
Ask professional if
they would like to
choose a different time
Professional
chooses a different
time?
Skills:
Fine Motor Control
Grammar and Spelling
of English
Basic navigation
of website
structures
Touch typing on
keyboard
Mouse pad skills
Responding in a timely
manner
Text Communication
Skills:
Clarity and
Conciseness
Reading Comprehension of
English language
Conflict Resolution
Verbal
Communication Skills:
Active listening, tone
and clarity +
conciseness
Critical Thinking
Knowledge:
Basic knowledge
of how to use a
laptop
Past academic and personal
experiential knowledge with
searching browsers such as
Google Chrome
Previous experience
finding locations and
navigating through
Google Maps
Previous experience
with ordering and
eating food at Cafe22
Knowledge that
eating can make one
tired
Knowledge of menu
structure
Knowledge of social
norms with business
casual
communication
Knowledge of LinkedIn
Knowledge of
cultural and
religious norms
Knowledge and past
experience with the
Cafe22 drink menu
When/How to respond
in a timely manner
Structure of making
a reservation
through the phone
Knowledge of Waterloo Transportation such
as the GRT buses and the Ion Train
Knowledge of
calling someone on
a phone
Experiential knowledge of seasonal weather
at University of Waterloo and it’s personal
effects on mood and energy.
Phone (iPhone,
Android or other)
Transportation
information on
Google Maps
Knowledge of social
norms with business
casual clothing
Tools:
MacOs
Desktop and
Taskbar Icons
Laptop and fingers
Google Chrome
Google Maps
Google Maps
Popular Times
feature
?
Knowledge/skills/tools:
Because not every student has access to a car.
Public transport is free for students and it reduces
the amount of walking so that I won’t show up
sweaty.
Why did you choose
Saturday as opposed
to Sunday?
What makes
Linkedin appropriate
for contact?
Choose a
previously
unknown cafe
(within 10km of
RCH)
Navigate back
to the Google
Maps tab to
find new cafe
Questions:
Why would it be important for something to be within
walkable distance or public transport, if you could
drive there in faster time?
Let me show you.
Know a
relevant
restaurant in
the area?
(within 10km of
RCH)
Legend
Choice Node:
How would I get to the
menu?
I used it before and I
am most comfortable
with it.
Move mouse to
Google Chrome
icon and double
click on it on the
desktop
Why would it better to drink
rather than eat with someone
you’re looking to build a
professional relationship with?
Cafe22 Website
LinkedIn website
LinkedIn
Messaging Page
Personal experience
with sweat and hot
weather
Knowledge of social
norms with business
casual dress wear
Appointment planning
is complete!