CRAFT VOICE IN SAFETY CVIS GUIDELINES Revised Apr 2016 Mission Statement Craft Voice in Safety (CVIS) creates a culture where everyone has a voice. Craft are taking care of craft, in a partnership with management, through ownership, communication and prevention to achieve our goal of “Nobody Gets Hurt”. ft, by the cra veloped for theforcrathe craft, by th ft, by the craft. De ed cra op vel the De for ft. ed cra op craft. Devel veloped for the craft, by the craft. Developed for the craft, the craft, by the De craft, by the craft. Developed for the cra ft. Developed for ft, by the craft.cra cra cra the the veloped for thethe by for ft, ed cra op craft, by the the craft, by the craft. D Devel for the by the ft. De craft. Developed craft, by the craft.craft. Developed for the craft, ft. Developed forcra oped for the the cra craft, by for the ft, ed by cra op ft, vel the cra the the ft. Develthe the by ft. 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De d for cra lop for the craft, ROLES AND RESPONSIBILITIES Chairmen and Co-Chairs CVIS Members • Run meetings in an orderly and timely fashion; • Lead by example; •Ensure meetings are conducted in a respectful manner; • Assist in organizing CVIS events; • Communicate incident findings; •Limit discussions exclusively to safety-related topics; •Make sure all members are heard and engaged; • Mentor all CVIS members; • Delegate CVIS tasks; • Provide positive leadership; • Facilitate communication between all shifts; • Communicate with front line supervisors; • Act as a liaison to management; • Follow up on action items; •Take a leadership role in all other CVIS duties to ensure the committee is effective; • Develop a group CVIS e-mail distribution list; and •Have responsibility for bringing craft recommendations to every CVIS meeting, including field challenges and wins; •Maintain and support safe work practices at all times, in all work areas; • Mentor new hires; • Develop personal relationships with craft; • Take a leadership role in safety training; –There are many different ways to incorporate CVIS into the culture of a project. – CVIS must be introduced and explained at the orientation stage. – Other opportunities for the CVIS members, including: Mass Meetings, Tool Training and Safety Rodeos. ft, by the cra veloped for theforcrathe craft, by th ft, by the craft. 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Devel • Promote CVIS participation with subcontractors. •Recognize and communicate safety challenges to the committee and management; •Assist in the development and review of programs and policies; •Correct unsafe conditions and behaviors in the field at a peer-to-peer level; •Be the liaison between senior management and craft to facilitate a One Team approach; •Be proactive, guide and motivate fellow craft towards a more positive safety culture; •Communicate achievements/accomplishments to the project; and • Protect confidentiality of information; –CVIS members need to be able to build trusting relationships with the craft. – Members will not disclose confidential information when issues are reported. – CVIS will not broadcast any private CVIS information (including photos) on social media. – The end goal is to separate the issue from the individual, so we are able to address any corrective actions without fear of discipline or retaliation. Pictures will be taken only to promote a positive safety culture and permission should be granted before taking someone’s picture. CVIS Do’s ü Be approachable and available; ü Be the voice for your peers; ü Address issues (good & bad) with üCommunicate the CVIS meeting minutes and distribute to the project; üMaintain a positive relationship with management; ü Provide on-the-spot feedback; üClose out issues in a timely manner, and ü Be a problem solver; ü Treat everyone equally; üMake adjustments as needed if plans/ policies üRespond to each suggestion – either positive üEstablish communication with other ü Ensure that a manager attends each CVIS Dont’s individuals/crews immediately; report actions during weekly meeting; or negative – while providing explanations for the response; meeting; are not working effectively; and CVIS committees. × Be a disciplinarian; × Become a safety cop; and × Forget where you came from (craft). velope ft, by the craft. 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De d for cra lop for the craft, üDocument attendance in the minutes; ü Communicate positive safety efforts; ROLES AND RESPONSIBILITIES Foremen / Superintendents •Allow CVIS members enough time to perform their duties; –CVIS meetings. – All efforts should be made to have the same manager attend CVIS meetings. •Listen and help resolve items brought forward by CVIS members in a timely manner; – Training. •Along with CVIS, will collectively decide on an appropriate amount of weekly time, support and resources to carry out duties; –Safety Rodeos. • –Orientation. •Promote the CVIS culture with clients (clients may sit in on meetings from time to time); –CVIS walks with management. • Make recommendations for CVIS members; • Support and promote the CVIS culture - this is key to the success of the program; •Deliver and discuss CVIS-supplied items; and •Ensure that CVIS action items are addressed appropriately and in a timely manner. • Communicate the CVIS schedule; Share incident reports company-wide from each project; •Provide a suitable location for the meetings; •Provide information about upcoming work or operations; Senior Management •Provide feedback and reasons why decisions are made on action items; •Ultimately responsible for the success of the program based on support and promotion; •Allow CVIS to run the meeting; •Provide a cost code to ensure CVIS members can perform CVIS functions to relieve costs from the operation; •Provide members with mentorship and coaching; •Allow CVIS to get involved in preventative mitigation measures on the project (pre-incident/risk reduction, pre-planning); and •Attend a weekly meeting between CVIS and senior management (i.e., Project Manager, the craft, by thebycrath ft. 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Devel The Right Members • Positive and influential; • Recognized as a safety champion by peers; • Strong leader and desire to make a difference; • Appropriate knowledge of their trade; • Proactive and motivated; • Watches out for their team naturally; • Responsible both on- and off-site; TRAITS OF A GOOD CVIS MEMBER •Participate and engage in all aspects of safety; • Great listening and communication skills; •Willing and able to learn while keeping an open mind; and • Respectful. velope ft, by the craft. De Dev oped for the crathe craft, by the craft.craft. by the craft. Devel for ft, ed cra op vel the the De for by ft. ed ft, cra cra velop the the De by for ft. ft, ed cra cra op the the vel by the craft, ft, by the craft. Developed for for the craft, by the craft. De veloped for the craft, by the cr ft. Developed for De craft. De veloped craft, by the crathe oped for the cra vel craft, by the craft. the De for the craft, by the De by the craft. 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De d for cra lop for the craft, RECRUITMENT, SELECTION AND REPRESENTATION Initial Start-Up Before establishing a CVIS committee, the project must start with one of the following options (listed in order of preference): 1 Start with an experienced CVIS member; or 2 Appoint an appropriate craft supervisor in a temporary (3-6 months) role to kick start the program; or Establish Committee • Initial start-up of the CVIS committee will begin when the first craft is hired; – After the 10th craft person is hired, a chairman will be named. –With more than 10 craft, the committee will have one representative from each trade. •After initial start-up, committee is responsible for electing the remaining members; • Members should be craft employees in a nonsupervisory role; •A CVIS team should be diverse; ideally with someone from each trade, shift and major subcontractor; 3 Project manager selects two leaders from the craft to start the program. •CVIS members can be chosen and voted in from a volunteer or recommendation list; •Recommendations for potential CVIS members are encouraged from everyone (before voting on membership, a conversation should take place with the candidate to see if they want to participate); •Chairman and/or co-chairs are voted on once the committee is established by CVIS members; •Quality over quantity is priority in developing the CVIS team; •It is recommended that new committees should review best practices from other CVIS teams on other projects; • Subcontractors (partners) will be involved; by oped for the craft, the cra ft. 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Devel by the project) will have a member on the committee; and –All subcontractors are welcome to participate in meetings and/or become full members of the CVIS committee. • CVIS members should be visibly identifiable; and – CVIS members will wear a blue safety vest or a blue hard hat, both to have the CVIS logos; and –Each project will have a CVIS board with photos of the members placed in a highly visible area (i.e., orientation or lunch room). • Removal Process of a CVIS Member •Member is not meeting expectations and is talked to by chairman/co-chair; • Improvement plan is discussed; and • Management is advised of the action taken. If no improvement is observed by the committee by the next meeting the member is scheduled for, the committee votes to remove or keep the member; he above process applies for both regular T members and the chairman/co-chair. CVIS member training (recommended). –Speak Up / Listen Up; and How to Monitor and Measure CVIS Effectiveness – Relevant nobodygetshurt.com modules. Reason to Remove a CVIS Member from the Committee • A review of committee and member effectiveness should occur a minimum of two times per year; • Determine whether or not concerns are being brought to the table; ed for the craft, by ope the craft. Devel ft. Dev cra velop the craft, by the by the craft. De •Monitor theft, status ofopaction through ft. Developed for ed for the craft,items •Member is not meeting the expectations of the craft, by the craft. by the cra by the craft. Devel Developed for the ed for the craft,cra ft. by the cr cra op ft, cra vel the cra the De for the by ft. ed ft, for cra op ed velop ft. Devel ft, by the craft. Developed for the craft, by the crathe ft, by the craft. De oped for the cra ft, by the craft. 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Developed for the craft, by the crathe veloped for the the craft, by thethe craft. Developed for the crathe craft, by the craft,ft.by the craft. Developed fored raft, by the craft.raf t. Developed for the cra Developed for the raft. Developed for t, by d for the craft, by the raft, by craft. De d for cra lop for the craft, RECRUITMENT, SELECTION AND REPRESENTATION A CVIS Committee Member’s Length of Service • Rotate members every 3-6 months; • Chairman may keep key/core members longer, if needed to maintain the integrity of the committee; • Former CVIS members may be reinstated; • Recommendation is a 20% maximum rotation at one time; and • All members are expected to recommend a replacement. Pro’s of Term Limits • Former members continue to build the CVIS culture in the field; • Helps the committee to stay fresh; and • Prevents burn out. It may not be in your best interest to rotate the subcontractors every three months. Any member may step down at any time. 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Develby r the craft, by the cra r loped for the cr vel he craft. Developed he craft, by the cra , the craft. Devel MEETINGS: STRUCTURE AND AGENDA How Often • CVIS committee is to meet weekly - multiple meetings may be needed to include each shift; and • At the discretion of the CVIS chairman and project manager, based on the project needs or requirements (brain storming sessions for campaigns or policy reviews, etc.). Who Attends • ll efforts by CVIS members need to be made A to attend all meetings; –If unable to attend, notice needs to be provided to the chairman by a CVIS member or supervisor as soon as possible. The member will provide any information that he/she has gathered from the field to be presented at the meeting; and –Minutes will be provided to all members of the committee for review. • • CVIS may allocate a certain amount of time without management involvement, if required to discuss action items or facilitate CVISspecific discussions; •A safety representative is strongly encouraged to attend the weekly meetings; •There is an open invitation to all subcontractor representatives to attend the weekly meetings; and •Meeting minutes are to be taken by a nonCVIS member to allow all members to remain engaged in the meeting. How to Handle Multiple Shifts •One chairman or individual leader for normal five (5) and two (2) working rotations; •When able, there should be one cross-shift meeting held for day and night shifts; •On a rotation job or turnaround schedule, there should be multiple co-chairs leading multiple meetings; and ne consistent senior management O craft. 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Call to Order • Introduce any new members or guests; • Delegate a note taker for the meeting minutes (not a CVIS member); • ocument start time of meeting in the D minutes; and • emind members of time constraints and the R importance of staying focused on the meeting discussion/topics. 4. Review Status of Old Business • eview status of old business and identify R areas that are open, closed or in progress; and • rovide an update on open action items that P have been open for a long period of time and may require more attention. 5. Open Table Discussions • eview the new business items slated for R discussion in greater detail; • ction items will be prioritized and addressed A by individuals assigned by the team; and 2. Sign In • ocument attendees and absentees on D meeting minutes; and • Address absenteeism after the meeting. 3. Introduction of New Business and Round Table • iscussion for each new item is to take place D during the open table forum and should be short and to the point. – Action items must be corrected or addressed within the defined time frame. • dditional items to be discussed during A CVIS meetings include: project incidents, trends, upcoming risks, construction update, challenges and proactive initiatives. embers share a brief description of any M new items; and Delegation of Upcoming Meetings or Assignments ft, by the cra 6. veloped for theforcrathe craft, by th ft, by the craft. De ed cra op vel the De for ft. ed cra op by the ed for the craft, craft. Devel call, to ancraIndividual safety for the craft,meetings, craft, by the the(i.e., the craft. Develop Developedmass veloped for theft.cra for the craft, by ft. Developed for ft, by the craft.cra De ed cra ft. op the the cra vel by for the De ft, D ed ft. by cra op ft, for the craft. Devel oped for the craft, by the craft. 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CVIS Communication •Mass safety meetings with CVIS involvement; • Participate in craft orientation presentation; •CVIS members schedule to be communicated by management; •CVIS information boards located in orientation room and other strategic areas; •Content to be posted on CVIS information boards; and – Photos of CVIS members; – Meeting minutes (updated); • – Flyers – Banners – Nobodygetshurt.com – Safety rodeos – Mass meetings – Milestone events/BBQs CVIS Documentation •The CVIS group will maintain a project CVIS information binder that will include: –An up-to-date description about the minutes; – A copy of the CVIS manual; – Upcoming events (safety training); and – CVIS achievements; and – Anonymous input (i.e., suggestion box or white boards). –Contact information for CVIS members and others (safety, supervision) CVIS forms of communication to the project. velope ft, by the craft. De Dev oped for the crathe craft, by the craft.craft. by the craft. 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We did.” board; •Be patient with the evolution of CVIS - it takes time to evolve; •Network with other CVIS committees; – 1st Choice: a few members of the new CVIS team to visit a mature CVIS program (committee members, supervision, safety); or – 2nd Choice: have an experienced/ successful CVIS member visit your project. •Nobodygetshurt.com is a good resource for CVIS committee members; ft, by the cra veloped for theforcrathe craft, by th ft, by the craft. De ed cra op vel the De for ft. ed cra op craft. Devel veloped for the craft, by the craft. Developed for the craft, the craft, by the De craft, by the craft. Developed for the cra ft. Developed for ft, by the craft.cra cra cra the the veloped for thethe by for ft, ed cra op craft, by the the craft, by the craft. D Devel for the by the ft. De craft. Developed craft, by the craft.craft. Developed for the craft, ft. Developed forcra oped for the the cra craft, by for the ft, ed by cra op ft, vel the cra the the ft. Develthe the by ft. 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