Week 6 An Outline of Contract Law continued… CLAW1001 Foundations of Business Law Semester 1 2025 Written by Professor Andrew Terry Updated for Semester 1, 2025 by Dr Mathew Leighton-Daly Discipline of Accounting, Governance and Regulation University of Sydney Business School Defects in the Contract: Vitiating Factors and the Absence of Genuine Consent 2 Consent – factors affecting consent • • • • • • Misrepresentation Mistake Non est factum Duress Undue influence Unconscionable conduct How do these factors affect the contract? – contract may be void, or – contract may be voidable 3 A ‘void’ contract A ‘voidable’contract contract does not exist and has no legal effect contract ineffective with no need for parties to take any further action contract does exist but one of the parties has the legal right to ‘avoid’ or not perform (contract is capable of being rescinded) contract is effective until one party takes action to terminate/rescind the contract No rights and obligations; neither party can recover damages for breach; neither party can enforce the promises Timing of rescission may be importantright to rescind may be lost if: Alternative remedies may arise independently The of Sydney ofUniversity the contract • • • innocent third parties affected restitution not possible delay Page 4 4 Misrepresentation – a false statement of fact (but not opinion), past or present, made by one person (representor) to another person (representee) during precontractual negotiations which induces the representee to enter into the contract. – is NOT a term or part of the contract (therefore no action for damages in contract) – makes the contract voidable not void (but bars to rescission usually means no remedy) . 5 Different types of misrepresentation – the type determines the remedy – Fraudulent – rescission + action for damages in the tort of deceit – Negligent –action for damages in tort of negligent misstatement – Innocent – rescission but no action for damages – Statutory - action for misleading or deceptive conduct under s18 Australian Consumer Law 6 Mistake Common mistake – both parties make the same mistake Mutual mistake – both parties are mistaken but about different things: misunderstand each other and deal at cross-purposes Unilateral mistake – only one party is mistaken and the other party is aware of the mistake and tries to take advantage of that mistake Non est factum – mistake as to the nature of the document signed 7 Common mistake Both parties make the same mistake about the existence or identity of the subject matter of the contract Contract is void ab initio But - contract will not be void for common mistake if the goods never existed but one party promised the goods existed 8 McRae v Commonwealth Disposals Commission [1951] HCA 79 The Commission invited tenders for the purchase of a submerged oil tanker lying on a reef near New Guinea. McRae won the tender and was given the co-ordinates to locate the tanker. McRae incurred considerable expense in fitting out a salvage vessel but found no oil tanker at the location McRae sued for damages for breach of contract. Commission in seeking to escape liability argued that the contract was void due to common mistake as to the existence of the tanker Held: The Commission cannot rely on the mistake in avoiding the contract because any mistake was induced by the serious fault of their own servants, who asserted the existence of a tanker recklessly. 9 A contract will not be void for commonmistake if the mistake is about a quality or attribute of the subject matter Leaf v International Galleries [1950] 2 KB 86 Leaf bought a painting of Salisbury Cathedral from Defendant. Both honestly believed painting was an original Constable. 5 years later, Leaf tried to resell and discovered painting was not an original. Leaf wanted refund of money paid; argued common ab initio. mistake rendering the contract was void HELD: no mistake about subject matter - a painting of Salisbury Cathedral mistake was about quality of subject matter – the artist – which does not avoid the contract. Note: innocent misrepresentation by gallery would allow Leaf to terminate contract BUT too late to do so after 5 years 10 Mutual mistake Both parties are mistaken and have a different view of what has been “agreed” – dealing at cross-purposes Contract is void ab initio Raffles v Wichelhaus (1864) 159 ER375 Plaintiff sold 125 bales of cotton to defendant to 'arrive ex “Peerless” from Bombay' Problem: two ships named “Peerless” and both had sailed from Bombay carrying bales of cotton – one sailing in October and the other sailing in December. 11 Unilateral mistake about a term in a contract • • • • contract is not void but may be voidable in equity if: written contract serious mistake about a fundamental term knowledge: the other party is aware that circumstances exist which indicate that the first party is entering the contract under some serious mistake or misapprehension about either the content or subject matter of that term, unconscionable conduct: the other party deliberately sets out to ensure that the first party does not become aware of the existence of the mistake or misapprehension Taylor v Johnson [1983] HCA 5 Contract for the sale of 10 acres of land for price of $15,000 Johnson thinks contract price is $15,000 per acre Taylor knows Johnson is mistaken and takes steps to ensure Johnson does not discover the mistake. 12 Unilateral mistake about the identity of one of the parties In exceptional circumstances, where the identity is of vital importance to the mistaken party, and intention only to enter contract with that person, unilateral mistake as to the identity of the other party may render the contract void (especially if there is no face-to-face meeting between the parties; meet at arms length) Cundy v Lindsay (1878) 3 App Cas 459 If the parties do meet face-to-face, mistaken identity will not void contract as seller is entering contract with the person physically present. Contract not void for mistake but may be voidable for other reason such as fraudulent misrepresentation - in practice not a viable remedy Phillips v Brooks [1919] 2 KB 243 Lewis v Averay [1972] 1 QB 198 13 non est factum = ‘it is not my deed’ Party signing a document is mistaken as to the nature of the document eg person signs a document believing it is a receipt when it is really an extension of an option to purchase land A successful claim of non est factum renders the contract void ab initio (ineffective from the beginning) BUT it operates within it very narrow limits: Claimant must prove that: • • • s/he belonged to class of persons who have to rely on others for advice as to what they are signing ( e.g. because illiterate or blind) so unable to read or understand the document document actually signed was radically different from document s/he thought s/he was signing failure to read and understand the document was not due to carelessness on part of claimant Petelin v Cullen [1975] HCA 24 14 Duress – Illegitimate pressure to contract exerted by one party over, and against the will of, another party – renders contract voidable Duress of the person: threat to injure, imprison person Barton v Armstrong [1976] HCA 104 – Economic duress: illegitimate commerce North Ocean Shipping Co Ltd v Hyundai Construction Co Ltd [1979] QB 705 threat to break contract but lost right to get a remedy because of delay in taking legal action was implied affirmation of contract Customary and maybe overwhelming commercial pressure is not necessarily duress: Crescendo Management Pty Ltd v Westpac (1988) 19 NSWLR 40 Australia and New Zealand Banking Group Ltd v Karam [2005] NSWCA 344 Independent legal advice may counter claim of economic duress 15 Statutory duress Australian Consumer Law - undue harassment or coercion prohibited s 50 (1) A person must not use physical force, or undue harassment or coercion, in connection with: (a) the supply or possible supply of goods or services; or (b) the payment for goods or services; or (c) the sale or grant, or the possible sale or grant, of an interest in land; or (d) the payment for an interest in land. 16 Undue Influence • The absence of full, free, informed consent – for example where dominant/stronger party abuses influence over the will of the subservient/weaker party in order to obtain some undue benefit • Undue influence = abuse of a relationship or position of trust and confidence • Presumed in cases of a ‘Special relationship’ (eg doctor and patient: Bar-Mordecai v Hillston), solicitor and client, religious leader and devotee: Allcard v Skinner) but the presumption is rebuttable. • May be proved in other relationships (eg person and carer) where a high degree of trust and confidence has developed between the parties. Once established, the onus of proof is on the dominant party to prove that the contract was voluntary (Johnson v Buttress) • Independent advice a key factor • Undue influence makes the contract voidable – but the opportunity to avoid the contract may be lost if there is delay (Allcard v Skinner) 17 Allcard v Skinner (1887) 36 Ch D 145 Miss A. joined a religious order in 1867 and made vows of poverty chastity and obedience. 2 years later, she made gifts of money and shares to the mother superior. Miss A. left the religious order in 1879 and in 1885 took legal action to recover the gifts. HELD: in circumstances, undue influence was presumed so the transactions were voidable Page 18 BUT Miss A. was not entitled to recover because of the delay she lost the right to set aside the gift because she took no action for 6 years 18 Johnson v Buttress [1936] HCA 41 Mr B. elderly, illiterate widower who relied on Mrs J. to help with day to day things. Mr B. transfers property to Mrs J as a gift. Mr B. dies and his son brings legal action to have gift set aside on basis that relationship between Mr B and Mrs J was one of trust and dependence. Court found that relationship of influence did exist so the onus of proof on Mrs J. and she failed to rebut the presumption of undue influence/ failed to show she did not unduly influence his decision. 19 Unconscionability Unconscionable dealing looks to the conduct of the stronger party in attempting to enforce, or retain the benefit of, a dealing with a person under a special disability in circumstances where it is not consistent with equity or good conscience that he should do so. Per Deane J in Commercial Bank of Australia v Amadio [1983] HCA 14 20 Unconscionable conduct = conduct “showing no regard for conscience; irreconcilable with what is right or reasonable” Equity will intervene when stronger party takes unfair and improper advantage of another party’s special disability) Equity will intervene to grant relief from unconscionable conduct in circumstances where: • one party is under a special disability • the other party knew or ought to have known of that special disability • the conduct was in the circumstances not consistent with good conscience Commercial Bank of Australia Ltd v Amadio [1983] HCA 14 What is the effect of unconscionable conduct on the contract? Unconscionable conduct does not prevent the formation of a contract but will render the contract voidable entitling the innocent party to rescind the contract ( 21 Commercial Bank of Australia Ltd v Amadio [1983] HCA 14 Mr & Mrs Amadio executed a guarantee and mortgage (as security for the guarantee) in favour of the appellant bank. The purpose was to guarantee debts of their son's company. Mr & Mrs Amadio were Italian migrants in their 70 with limited English skills, little formal education and little to no business experience. Son appeared to be successful but his company had significant debts. Son told his parents the guarantee would be for $50,000 and about 6 months but in fact not limited in this way. Bank manager visited Mr & Mrs Amadio at home and got them to sign the mortgage but did not give them any explanation about the documents. V’s company soon goes into liquidation and the bank demands payment from Mr & Mrs A. on the guarantee. 22 Examples of a ‘special disability’ include: o o o o o o o o Ignorance of material facts known to the other party Illiteracy or lack of education Poverty or need of any kind Age Infirmity of body or mind Drunkenness Lack of assistance or explanation where these are necessary Infatuation and emotional dependence Blomley v Ryan [1956] HCA 81 23 Louth v Diprose [1992] HCA 61 Mr D. was infatuated with Ms L. and gave her many gifts. He proposed to her; she refused. Subsequently Ms Ltold Mr D she was depressed and was going to be evicted and, if this happened, she would commit suicide. In response D. agreed to buy her a house and, at her insistence, put it in her name. Years later, when their relationship deteriorated, D. asked L. to transfer the house into his name. She refused and he brought proceedings seeking to recover the house. “ …the relationship…was plainly such that the respondent was under a special disability in dealing with the appellant. That special disability arose not merely from the respondent’s infatuation. It extended to the extraordinary vulnerability of the respondent in the false ‘atmosphere of crisis’ in which he believed that the woman with whom he was…completely emotionally dependent was facing eviction… and suicide… 24 How does the doctrine of undue influence differ from unconscionable conduct ? “The equitable principles relating to relief against unconscionable dealing and the principles relating to undue influence are closely related. The two doctrines are, however, distinct. Undue influence ... looks to the quality of the consent or assent of the weaker party ... Unconscionable dealing looks to the conduct of the stronger party in attempting to enforce, or retain the benefit of, a dealing with a person under a special disability in circumstances where it is not consistent with equity or good conscience that he should do so.”: Deane J in Commercial Bank of Australia Ltd v Amadio 25 • Equitable unconscionability prohibited under s20 Australian Consumer Law • Limitations of equitable unconscionability • More liberal unconscionability provision under s21Australian Consumer Law 26 Parties: the Doctrine of Privity of Contract 27 General rule: only the parties to the contract can have rights and obligations under the contract + only the parties to the contract can enforce the contract in a court Tweedle v Atkinson [1861] 121 ER 762 28 contracts where benefits conferred on family members who are strangers to the contract: Beswick v Beswick [1966] 1 Ch 538 Uncle transfers his coal merchant business to his nephew. Nephew promises to pay uncle agreed annuity for life and on his uncle’s death, to pay a smaller annuity to his aunt. Uncle dies. Nephew does not make payments to aunt. Aunt is a beneficiary under the contract BUT is she a party to the contract? Can she sue to enforce nephew’s promise? Aunt cannot enforce the promise in her personal capacity BUT she is also executor of her husband’s estate and can sue in that capacity 29 Joint promisees exception: where a promise is made to 2 or more persons jointly, if consideration is provided by one of the promisees, the other promisee is still entitled to sue on the contract: Coulls v Bagot’s Executor and Trustee Co Ltd [1967] HCA Insurance exception: Trident General Insurance Co Ltd v McNeice Bros Pty Ltd [1985] HCA s48 Insurance Act 1984 (Cth) 30 The Terms of the Contract 31 The Contents of the Contract – the Terms Terms of the contract encapsulate what the parties have agreed to. Terms are either: • Express: those agreed to by the parties orally or in writing – the terms and their agreement being objectively determined. • Implied: those implied by the courts OR by statute. 32 Express Terms Term or mere representation – In relation to oral statements made during negotiations of the contract it is necessary to distinguish between : – statements made to induce entry into the contract (mere representations) and – statements meant to be obligations under the contract (terms) – Why this distinction is important? – The test for distinguishing term v misrepresentation? – The impact of s18 Australian Consumer Law in this context? 33 Oralcontractsandpre-contractualstatements: Termorrepresentation? Pre-contractual statements may or may not be terms – it depends on the objective intention of the parties Objective test: would a “reasonable person” consider that the statement was intended to become part of the contractual obligation? Factors to consider include: i. Importance of the statement; ii. Time between the statement and the contract; iii. Special knowledge/skill or access to truth of one party; and iv. Inclusion of the statement in any subsequent document. 34 Oscar Chess Ltd v Williams [1957] 1 All ER325 W sold his car described as a1948 Morris Minor to car dealer. The vehicle’s log book indicated that the car was registered in 1948 BUT the car dealer later discovered it was a 1939 model (little difference in the models and W honestly believed that the statement was true). Car dealer sued. Was the statement that the car was a 1948 model a promise or term in the contract? No - W had no specialist knowledge or expertise to determine year/model of car. Statement of his belief not a promise that it was true. 35 Dick Bentley Productions v Harold Smith Motors [1965] 2 AllER 65 Plaintiff buys a luxury car from defendant car dealer. During negotiations before the contract of sale, car dealer states that car had done 20,000 miles since a new engine and gearbox were fitted. The plaintiff later discovers that the car had done about 100,000 miles. Is the statement a term? Dealer has special knowledge and and the statement is important to decision of the buyer . 36 Incorporating terms into the contract How can terms be incorporated into the contract? 1. By signature 2. By notice 3. By prior dealings 37 incorporating termsinto thecontract: signature Signature rule: parties are bound by terms in a signed document, even if the document has not been read L’Estrange v F Graucob Ltd [1934] 2 KB 394 “This agreement contains all the terms and conditions under which I agree to purchase the machine specified above and any express or implied condition, statement or warranty, statutory or otherwise, not stated herein is hereby excluded”. Mrs L. signed “Sales Agreement” without reading it. Was she bound by this clause? 38 To sign a document known and intended to affect legal relations is an act which itself ordinarily conveys a representation to a reasonable reader of the document. The representation is that the person who signs either has read and approved the contents of the document or is willing to take the chance of being bound by those contents,… whatever they might be. That representation is even stronger where the signature appears below a perfectly legible written request to read the document before signing it. Toll (FGCT) Pty Ltd v Alphapharm Pty Ltd [2004] HCA52 39 BUTthere are exceptions to the general rule: • • • • • • fraud misrepresentation duress undue influence unconscionable conduct non est factum 40 incorporating termsinto thecontract:reasonablenotice • • examples: tickets, receipts etc If an unsigned document contains a term it will be binding if reasonable notice is given 1. Is the document ‘contractual’? would a reasonable person expect the document to contain terms and conditions or would it be regarded merely as a receipt or delivery document or something else? Causer v Browne [1952] VLR 1 Oceanic Sun Line Special Shipping Co Inc v Fay [1988] HCA 2. Has reasonable and sufficient notice of the term been given before the contract is made? Olley v Marlborough Court Ltd [1949] 1KB 532 Thornton v Shoe Lane Parking Ltd [1971] 2QB 163 NOTE: reasonable notice of contractual terms not of the actual term 41 Is the document ‘contractual’? If the term is on an unsigned document, the document must be ‘contractual’(i.e understood to contain terms of contract) Causer v Browne [1952] VLR 1 Is a dry cleaning receipt a contractual document? OR Is a dry cleaning receipt a mere voucher to produce when collecting goods? Dry cleaner had to prove customer had notice of exclusion clause that was on the receipt. Failed. The document could be understood as a mere receipt to produce when collecting the dress and not notice of the contract or the exclusion clause 42 Has reasonable and sufficient notice of the term been given before the contract is made? Notice of the term must be given before or at the time of formation of the contract; notice after the contract has been made is ineffective Olley v Marlborough Court Ltd [1949] 1KB 532 Hotel guests paid for room in advance. Notice on back of door of their room excluded liability for safety of articles left in room. Guests' property stolen because of negligence of hotel. Is the exclusion clause part of the contract? When was the contract made? When did guests have notice of the exclusion clause? 43 Thornton v Shoe Lane Parking Ltd [1971] 2QB 163 Tgoes to car park for first time.. Ttakes ticket from machine at entry. Small print on ticket: “subject to conditions as displayed on the premises”. Sign on pillar inside car park states: “Carpark accepts no liability”. T injured when he returned to his car. Can the carpark rely on exclusion clauses in the displayed notices? 44 The customer pays his money and gets a ticket. He cannot refuse it. He cannot get his money back. He may protest to the machine, even swear at it. But it will remain unmoved. He is committed beyond recall. He was committed at the very moment when he put his money into the machine. The contract was concluded at that time. It can be translated into offer and acceptance in this way: the offer is made when the proprietor of the machine holds it out as being ready to receive money. The acceptance takes place when the customer puts his money into the slot. The terms of the offer are contained in the notice placed on or near the machine stating what is offered for the money. The customer is bound by those terms as long as they are sufficiently brought to his notice beforehand, but not otherwise. He is not bound by the terms printed on the ticket if they differ from the notice, because the ticket comes too late. The 45 contract has already been made. incorporating termsinto thecontract:priordealings Balmain New Ferry Co v Robertson [1906] HCA 83 Rwas regular passenger on ferry between Circular Quay and Balmain. Entry to ferry wharf was through a turnstile that required payment of one penny. A sign above the turnstile stated: “Notice: A fare of one penny must be paid on entering or leaving the wharf. No exception will be made to this rule whether the passenger has travelled by ferry or not”. R missed the ferry and tried to leave the wharf without paying another penny. He was detained by the attendants and sued the ferry company for false imprisonment. Page 46 Was the ferry company justified in detaining R for nonpayment? Did R know of the conditions of entry to the wharf? 46 The problem of pre-contractual representations and written contracts – the parol evidence rule “…Where a contract is reduced into writing, where the contract appears in the writing to be entire, it is presumed that the writing contains all the terms of it, and evidence will not be admitted of any previous or contemporaneous oral agreement which would have the effect of adding to or varying it in any way…” Mercantile Bank of Sydney v Taylor (1891) 12 LR (NSW) 252 47 Exceptions to the parol evidence rule – Partly written/partly oral contracts Van den Esschert v Chappell – Collateral warranty/contract Savage v Blakeney But “entire agreement” or ‘four corners” clauses common in SFCs 48 Evidence that the contract is not ’entire’; that it is partly written and partly oral As parol evidence rule applies only to written contracts agreed to be complete and entire, the rule will not apply to contracts that are partly written and party oral. Van den Esschert v Chappell [1960] WAR114 Agreement for the sale of a house. Immediately before signing the written contract, the purchaser specifically asks about ‘white ants’. The seller gives verbal assurance that the property is free of white ants. The purchaser signed the contract and the statement later proves to be incorrect. There was nothing in the written document about white ants. Is the seller’s statement a term of the contract? The court found that the contract was partly written and partly oral . The Statement was in respect to a specific request about an important matter immediately prior to the signThienUgnivoerfsitythofeSycdnoeyntract by the parties and was a contractual term 49 collateral contact What is a collateral contract? • An oral contract subsidiary to the main written contract – ( really just a way for the court to give contractual effect to pre-contractual oral statements when the principal is in contract is in writing) and the parol evidence rule would otherwise preclude it. What are the requirements for a collateral contract? 1. The statement must be promissory in nature (intended as a promise): JJ Savage & Sons v Blakney [1970 ] HCA 2. The promisee entered the main contract on the basis of the promise and in reliance upon it (the consideration for the collateral contract is entry into the main contract between the parties). 2. The collateral promise must not be inconsistent with the terms of the main contract: Hoyts Pty Ltd v Spencer[1919] HCA– a collateral contract cannot be inconsistent with the terms of the principal contract. 50 Statement must be promissory in nature (intended as a promise): JJ Savage & Sons v Blakney Contract for purchase of a boat found in series of letters and conversations. In one of the letters, the seller gave several estimated speeds of motors that could be fitted to the boat. When the boat did not reach those estaimated speeds, the buyer sued for breach of the main contract or alternatively breach of a collateral contract HCA held that the representation was neither a term of the main contract nor a term of a collateral contract. On receipt of the letter there were three courses open to B. He could have required the attainment of the speed to be inserted in the specification as a condition of the contract; or he could have sought from [JJ] a promise ... that the boat would attain the speed as a prerequisite to his ordering the boat; or he could be content to form his own judgement as to the suitable power unit for the boat relying upon the opinion of [JJ] of whose reputation and experience in the relevatn field he had... a high regard. Page 51 51 The promise must not be inconsistent with the terms of the main contract Hoyts Pty Ltd v Spencer S leased a building and granted a 4 year sub-lease to Hoyts. Term in sub-lease allowed termination with 4 weeks notice. During negotiations, S told Hoyts that S would not terminate the sublease unless the owner terminated S’s lease. S gave notice of termination to Hoyts. And Hoyts sues for breach of oral/collateral contract not to terminate unless owner terminated S’s lease. Held–as written lease gives unqualified right to terminate there was no requirement for 4 weeks notice of termination 52 ‘Entire Agreement’ ‘4-Corners’ clauses Common in written contracts and SFCs. Effectively limit the contract to the written terms Significance of the s18 Australian Consumer Law misleading conduct action in relation to pre-contractual negotiations in business 53 Implied Terms Terms implied by the courts – Past dealings Hillas v Arcos – Custom or trade usage Con-Stan Industries of Australia Ltd v Norwich Winterthur Insurance (Australia) Ltd – Business efficacy – The Moorcock – 54 Terms implied by reference to past dealings an uncertain or incomplete agreement is unenforceable but if possible, the Court will enforce the agreement by reference to previous dealings between the parties; question of fact based on particular circumstances of the parties in each case: Hillas & Co Ltd v Arcos Ltd [1932] All ER494 55 Terms implied by custom or trade usage Con-Stan Industries of Australia Ltd v Norwich Winterthur Insurance (Australia) Ltd [1986] HCA – – – – Existence of custom is question of fact Custom is well known and generally acquiesced in (reasonable presumption term part of contract) Custom must not contradict express terms Party may be bound by a custom even if had no knowledge of it 56 Terms implied for ‘business efficacy’ In business transactions such as this, what the law desires to effect by the implication is to give such business efficacy to the transaction as must have been intended at all events by both parties who are business men; not to impose on one side all perils of the transaction, or to emancipate one side from all the chances of failure, but to make each party promise in law as much, at all events as it must have been in the contemplation of both parties that he should be responsible for in respect to those perils. The Moorcock (1889)14 PD 64 Bowen LJ 57 Requirements set out in BP Refinery (Westernport) Pty Ltd v Shire of Hastings (1977) 16 ALR 363: The term: • Must be reasonable and equitable • Must be necessary in order to give business efficacy to the contract so that no term will be implied if the contract is effective without it • Must be so obvious that “it goes without saying” • Must be capable of clear expression • Must not contradict any express term of the contract 58 Requirement of being so obvious that “it goes without saying” Codelfa v State Rail Authority NSW[1992] HCA – Contract to build Eastern suburbs railway. Work to be done 3x 8hour shifts per day, 6 days a week. SRAcould not be sued for nuisance etc BUTresidents got injunction to stop Codelfa working 24hours per day – so work could not be completed within time specified in the contract. – Codelfa argues: implied term that if it could not work as planned any additional costs would be paid by SRA. – Court refuses to imply this term. Why? Because if parties had thought about what would happen in this circumstance, there would be a number of options and court cannot select option for partiesmust be “so obvious that it goes without saying” BUT -alternative ground for relief: frustration of contract 59 Terms implied by legislation eg Sale of Goods Act 1923 (NSW) implied terms as to title: section 17 implied terms in sale by description: section 18 implied terms as to quality or fitness: section 19 implied terms in sale by sample: section 20 Cannot be excluded in consumer contracts Note: if a term is implied into the contract, action lies for breach of contract not for breach of SGA: contrast Australian Consumer Law consumer guarantees 60
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