Himalayan Coffee
House
EMPLOYEE TRAINING GUIDE
Michael Carter
HIMALAYAN COFFEE HOUSE | 2552 YONGE STREET, TORONTO ON
Himalayan Coffee House
Part 1: Schedules
Himalyan Coffee house has three groups of five-hour shifts for all employees. These
are:
Early Morning: 5 a.m. to 10 a.m.
Early Afternoon: 10 a.m. to 3 p.m.
Late Afternoon: 3 p.m. to 8 p.m.
*Each shift comes with a 30-minute paid break.
Part 2: Service Standards:
The following is a list of service standards that we promise to our customers:
1.Speed
1.Accuracy
1.Artists
1.Accessibility