FEDERAL UNIVERSITY OYE-EKITI
TOP UP & CONVERSION PROGRAMME
FACULTY OF MANAGEMENT SCIENCES
DEPARTMENT OF BUSINESS ADMINISTRATION
EXAMINATION: SECOND SEMESTER, 2021/2022 ACADEMIC SESSION
Degree: B.Sc. in Business Administration
Course Title: Human Behaviour in Organizations
Credit Unit: 3
Course Code: BUS 314
Time Allowed: 21/2 hours
INSTRUCTION: Attempt Question 1 and any other Two Questions
1 (a).
Organizational behaviour (OB) starts with a set of fundamental concepts revolving around
the nature of people and organizations. These concepts are the enduring principles that
form a strong foundation for OB. Discuss this classification briefly under the nature of
people and organizations
(18 marks)
(b).
(c).
Briefly explain the goals of organizational behaviour
(4 marks)
Diagrammatically discuss the concept of an “organizational behaviour model”
(8 marks)
2(a)
Define personality, and briefly explain the various types of personalities you are familiar
with
(7 marks)
(b)
State five factors influencing perception
(5 marks)
(c)
Mention three perceptual errors that you are familiar with
(3 marks)
3 (a)
(b)
4 (a)
(b)
5 (a)
(b)
A group is an aggregation of people who share a “common ideology”. List and explain
five (5) groups you know
(71/2 marks)
Explain with the aid of a diagram, the concept of “formation of attitude”
(71/2 marks)
As a student of business administration, who has been tutored on human behaviour in
organizations. What are five (5) ways you can resolve conflict at your workplace?
(10 marks)
Point out the differences between Theories X and Y
(5 marks)
State equations explicitly demonstrating the role of organizational behaviour in work
systems
(3 marks)
Write short notes on the following:
(i)
(ii)
(iii)
(iv)
(v)
(vi)
Group dynamics
Grapevine communication
Abraham Maslow’s Hierarchy of Needs
Stress Management
Organizational Culture
Ethos
(2 marks)
(2 marks)
(2 marks)
(2 marks)
(2 marks)
(2 marks)