Human Resource Management
Questions
1. What do you know of HR?
– What does it do and what has been your
experience?
2. What HR functions have you seen your
Functional manager do as part of his job
role?
Is your Manager responsible for this?
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Placing the right person in the right job
Starting new employees in the organization
Training employees for jobs that are new to them
Improving job performance of each person
Gaining creative cooperation and developing smooth
working relationships
Interpreting company policies and procedures
Controlling labour costs
Developing abilities of each person
Creating and maintaining departmental morale
Protecting employees’ health and physical conditions
Human Resource Management
• HRM involves all management decisions
and practices that directly affect the people
of an organization.
Every Line/Functional Manager is an HR
Manager
Line Vs. Staff
• HR Managers have both Line and Staff Authority
• As Line managers, HR managers issue orders to their subordinates
and exercise authority over subordinates’ activities
• As Staff managers, HR managers advise, guide and provide support
to other Line managers with regards to HR policies and practices
• Line managers (of other functions such as marketing, finance,
production etc) are both Line and HR managers. They are
responsible for motivating, enthusing, inspiring and evaluating their
subordinates.
• Besides Line Function and Staff Function, HR managers also
perform a Coordinative Function, coordinating between the HR
department and other departments to ensure HR policies and
practices are implemented efficiently and effectively
Arthashastra By Kautilya
Evolution of HRM
Trends shaping HRM
• Social, Demographic and Workforce
Trends
• Geographic/Globalization Trends
• Economic Trends
• Technological Trends
• Political Trends and Values
What is the most important thing
that HR can give an employee?
The most important thing that HR
can give an employee is a
company that wins in the
marketplace.
Strategic HRM Model
Employee
HR Policies Behaviours Organisational Strategic
&
Goals & Outcomes
&
Practices
Competencies
Sustainable and Responsible
Human Resource Management
Sustainable and Responsible Human Resource Management
• Sustainable Human Resource Management
(HRM) can be defined as using the tools of HR
to create a workforce that has the trust, values,
skills and motivation to achieve a profitable triple
bottom line.
• Responsible Human Resource Management
(HRM) includes the responsibility to manage the
employee stakeholder and to manage HR’s
contribution to responsible business
performance.
PWC Article
What is the difference between
• Assisted Intelligence
• Augmented Intelligence
• Autonomous Intelligence
What do the PWC Article
Authors mean by?
• Individualism Vs Collectivism
• Business Fragmentation Vs Corporate
Integration
Homework Question
• You are a superhuman who can transcend
time. You are in 2029 in a city of your
choice………………………..You witness
an organization that seems to be from one
of PWC’s 4 worlds. Describe its mission,
product, target market, organization
structure and employee characteristics.
Four Worlds of Work in 2030
1. Key characteristics
2. Key challenges
3. Key people
4. Key people-related focus areas
5. Examples of representative
organizations/industries
Four Worlds of Work in 2030
Red World
• Innovation rules
• Speed and Agility important
• Specialists and niche profit makers thrive
• Risks are high
• Workers sell their skills
• Contract negotiations are key
Four Worlds of Work in 2030
Blue World
• Corporate is King
• Consumer choice dominates
• Performance enhancement drugs become
important
• Elite Super workers emerge
• Organizations obsessively monitor and
measure performance
Four Worlds of Work in 2030
Green World
• Corporate Responsibility is a business
imperative
• Companies are open and collaborative
• Strong ethical and green agenda
• Family friendly policies, flexible hours,
socially useful projects
Four Worlds of Work in 2030
Yellow World
• Fairness and social good dominate
• Artisans and Worker Guilds gain
prominence
• Guilds protect, support, train workers
• Workers feel loyalty not to their employer
but to people with the same skills and
causes and to the Guilds they belong to
• Fairness and increased Govt intervention
PWC workforce of the future
Take the Quiz
https://www.pwc.com/gx/en/services/workforce
/publications/workforce-of-the-future.html
Questions
1. Where do you see yourself in these four
worlds?
2. Given the events that are happening in the
world today, which world do you think we
are moving towards?
The Individual Response
1. Understand the big picture
2. Plan for an automated world
3. Take action
The Corporate Response
1. Linear predictions don’t cut it
2. Make decisions based on purpose and
values
3. Embrace technology as a force for good
4. Focus on the humans and the humane
Models of HRM
https://youtu.be/RDYrUcPEiM?si=Hvt9ZOsr19yIW6vQ
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