Uploaded by Kim Watson

Fix QuickBooks Error 15240: Solutions & Troubleshooting

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Relevant Methods to Address
QuickBooks Error 15240
The 15000 series of errors usually arises while updating
payroll and can prevent users from doing the same. One such
error is the QuickBooks error 15240, which can occur due to
many possible reasons, like insufficient permissions oran
outdated application. This error can prevent users from running
the payroll function and needs to be addressed immediately. If
you are getting the QuickBooks error code 15240, you can follow
the steps given below to address it.
If you are unable to understand the steps or resolve the error message
on your own, you can reach out to us at 1.855.738.2784 to get
assistance from our QB technicians.
Possible Reasons and Causes for the
QuickBooks Update Error 15240
QuickBooks Desktop error 15240 can occur due to many common
factors, a few of which are listed below –
1. You are not running QB as an admin while running the payroll
updates, which is causing restrictions and access issues.
2. You are running QuickBooks in a multi-user mode while
installing the payroll updates, which is triggering the 15240
error.
3. The QuickBooks Desktop version you are using is outdated,
obsolete, or discontinued, which is causing compatibility
issues.
4. The Windows registry files might be broken or corrupted, and
there might be other Windows registry issues in the system.
Easy Solutions to Terminate the
QuickBooks Payroll Error 15240
QuickBooks error message 15240 can be reliably rectified by
using the steps provided below –
Step 1 – Add Windows Permissions to the
QB Installation Folders from the Security
Tab
You need to provide sufficient permissions to the QuickBooks
folders to run the update process correctly.
1. Exit QuickBooks and go to the C drive to access the Program
Files and find the Properties section to select it.
2. From the Properties window, go to the Security tab and choose
the Advanced option to ensure that the user is the owner of the
folder, and if not, take ownership.
3. For this, go to the Advanced Security Settings screen and add
users in the Object Name field, followed by hitting OK.
4. Next, mark the Replace Owner on Objects and Sub-Containers
option and select Full Control to edit the permissions, and hit
Apply and OK.
5. Lastly, rerun QuickBooks and install the updates again to check
the status of the 15240 error message.
Step 2 – Edit the Internet Settings from
the Gear Tab and Select SSL
You can modify the internet settings by accessing the browser in the following
manner –
1. Open Internet Explorer and go to the Gear icon to select the Internet
Options tab, and navigate to the Advanced section.
2. Next, go to the Securities tab and select the Use SSL 2.0 option, followed by
checking the Use SSL 3.0 box.
3. Lastly, hit Apply and OK, and rerun the QB update process to ensure that
the 15240 error code is dismissed.
Conclusion
You can follow the steps given in this blog to address
the QuickBooks error 15240. If the error persists, you can call
us at 1.855.738.2784 to get assistance from our team of QB
experts.
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