See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/264656963 Access to information: An asset for democracy or ammunition for political conflict, or both? Article in Canadian Public Administration · June 2012 DOI: 10.1111/j.1754-7121.2012.00215.x CITATIONS READS 11 66 1 author: Anne-Marie Gingras Université du Québec à Montréal 24 PUBLICATIONS 31 CITATIONS SEE PROFILE All content following this page was uploaded by Anne-Marie Gingras on 25 May 2016. The user has requested enhancement of the downloaded file. Anne-Marie Gingras Access to information: An asset for democracy or ammunition for political conflict, or both? Abstract: More than twenty-five years after its adoption, the Access to Information Act has become increasingly a cause for concern among public servants, experts, scientists and the media. This article reviews the evolution of the access-toinformation regime since the 1980s, the issues that have arisen, the political significance of information in democracy, and the enduring tension between its democratic purpose and strategic value. The article also examines the issues of centralization, control and secrecy within the state apparatus despite continuing calls for transparency. Under Conservative governments since 2006, there has been increased control and conflict over disclosure of information, which have spread to a larger part of the state apparatus. Among those involved in conflicts over information with the Prime Minister’s Office are members and officers of Parliament and parliamentary committees. Résumé : Plus de vingt-cinq ans après son adoption, la Loi sur l’accès à l’information constitue une source croissante d’inquiétude pour la fonction publique, les experts, les scientifiques et les médias. Cet article évalue les problèmes liés à l’accès à l’information depuis les années 1980, la portée politique de l’information en démocratie et la tension constante entre son objectif démocratique et sa valeur stratégique. Il se penche aussi sur les questions de centralisation, de contrôle et de secret gouvernemental au sein de l’appareil d’État dans un contexte d’exigences accrues de transparence. Avec l’arrivée au pouvoir des conservateurs en 2006, le contrôle et les conflits au sujet de la divulgation d’information se sont étendus à une plus grande partie de l’appareil gouvernemental. De nouvelles questions ont surgi et parmi ceux qui sont en conflit avec le Bureau du Premier ministre se trouvent les députés, les agents du Parlement et les comités parlementaires. Introduction Canada’s Access to Information Act (ATIA) has never been fully implemented. Successive information commissioners and access-to-information experts have expressed concerns over the administration of the Act and the federal government’s secrecy. More than twenty-five years after its adoption, concerns about this legislation have spread to several sectors of society, including the civil service, experts, scientists, advocacy groups The author is professor, Département de science politique, Université Laval. She would like to thank Jean-Guy Prévost and the Journal’s anonymous reviewers for their useful comments. CANADIAN PUBLIC ADMINISTRATION / ADMINISTRATION PUBLIQUE DU CANADA VOLUME 55, NO. 2 (JUNE/JUIN 2012), PP. 221–246 © The Institute of Public Administration of Canada/L’Institut d’administration publique du Canada 2012 222 ANNE-MARIE GINGRAS and the media. The statute was promulgated in 1983 after more than a decade of debates. It provides “a right of access to information records under the control of a government institution in accordance with the principles that government information should be available to the public, that necessary exemptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government” (R.S.C. 1985, c. A-1, s. 2[1]). The problems of the access-to-information regime have to be assessed from a broad perspective that encompasses the political significance of information and the development of the state apparatus as a whole. After all, the access-to-information regime extends beyond the matters dealt with by the Information Commissioner. Her opinion is sought only when regular access is denied and complaints are filed; her work does not provide the big picture of the access-to-information system. Access to information includes regular requests for government information made by journalists, experts and citizens, which require a response within thirty days by all government departments and organizations. The requests are not registered, and only dysfunctions (refusal, delay, and so on) become a matter for the Information Commissioner. Access to information as a system thus includes regular contacts between elected and administrative officials, on the one hand, and the press, experts and citizens, on the other hand. The system is thus not solely the concern of the Information Commissioner, but her reports help to provide an understanding of the specific problems encountered between claimants and government organizations, and the ambience in which information is circulated. The first part of this article elucidates the political significance of information in democracy and explains the enduring tension between its democratic purpose and its strategic value. Indeed, the question arises as to whether information is as much “sustenance for democracy” as it is “ammunition in political struggles.” Although these concepts coexist, information as sustenance for democracy has prevailed in the public mind and is viewed as a pillar of democratic systems. Transparency and the people’s right to know have become strong symbols of democratic governance. Freedom-of-information laws have been adopted in many countries, and the number of unelected positions designed to increase transparency of governments has risen. The second part of the article deals with the issues of centralization, control and secrecy. Although transparency has grown as a democratic virtue over the last three decades, the development of the state apparatus in the 1980s has also been marked by increased centralization and control. Information is considered ammunition in political struggles, and so policy making is affected by increased secrecy. This article will explain how THE ACCESS-TO-INFORMATION REGIME IN CANADA 223 transparency requirements and secrecy nuts-and-bolts coexist, and will discuss the tensions between centripetal and centrifugal forces regarding the flow of information. The third part of the article discusses how control of information has increased since the Conservatives were elected in 2006. Conflicts over disclosure of information have spread to a larger part of the state apparatus and become more critical. New issues about control of information have emerged: systematic vetting of all messages from the civil service, elected officials and diplomats; non-compliance with the Act concerning delegation orders; and a strained relationship between the Prime Minister’s Office and Parliament because of the former’s refusals to release the necessary information for full debates. The conflicting roles of information in democracy Information played a major role in the birth of liberal democracy. In the United Kingdom, subjects of the Crown became citizens once they were able to discuss cultural matters and then economic decisions made by the government in an open forum called the “public sphere” (Habermas 1978). In the seventeenth and eighteenth centuries, merchants and traders called into question government decisions about tariffs and trades. Habermas’ thesis on the birth of the “public sphere” for the bourgeois, though open to discussion, highlights the role played by information and debates in the transformation from feudalism to democracy. Although he postulates that the public sphere was animated by rationality, transparency and equality – a thesis that does not take into account social and economic inequalities – his assumption that the people can govern themselves by debating ruling principles and regulations is a central tenet of liberal democratic societies (Gingras 2009: 307–9). Today, although the public sphere is neither rational nor transparent, it nevertheless is a place for debates about public issues. Information is considered vital to democracy. “The free exchange of ideas is essential in a liberal democracy. Only when we hear and listen to ideas being debated can we begin to make any sort of intelligent judgment on a particular issue” (Malcolmson and Myers 2002: 214–15). According to constitutional expert Henri Brun (2005), access to political information has a constitutional dimension. Democracy relies on citizens’ capacity to express themselves, to choose and to vote, but this capacity would be useless without substantial information on the res publica. In Dagg v. Canada (Minister of Finance), [1997] 2 S.C.R. 403, Justice LaForest wrote, “The overarching purpose of access to information legislation is to facilitate democracy by helping to ensure that citizens have the information required to participate 224 ANNE-MARIE GINGRAS meaningfully in the democratic process and that politicians and bureaucrats remain accountable to the citizenry.” Information is also regarded as an accountability tool and a useful mechanism for enhancing the quality of the civil service. Indeed, according to the Trudeau government (in 1977), the ATIA would also provide an element of monitoring that would help to maintain the probity of administration, the consistency of handling individual cases and the quality of the analysis of policies and programs (John Roberts, as cited in Drapeau and Racicot 2010: 13–15). The communications policy of the Government of Canada emphasizes the link between information and public participation in the policy-making process and the capacity to form a sound opinion about public issues. It is the policy of the Government of Canada to: 1. Provide the public with timely, accurate, clear, objective and complete information about its policies, programs, services and initiatives . . . 8. Encourage public service managers and employees to communicate openly with the public about policies, programs, services and initiatives they are familiar with and for which they have responsibility. Openness in government promotes accessibility and accountability. It enables informed public participation in the formulation of policy, ensures fairness in decision making, and enables the public to assess performance. . . . Public service managers and employees . . . serve the public interest best by communicating openly and responsively about policies, programs, services and initiatives they help to administer, while treating sensitive information with the discretion it requires. (Canada, Treasury Board of Canada 2006 [emphasis in the original]) The darker side of information has seldom been studied in recent years.1 Neither “propaganda” nor “manipulation” is found in most political science or social science dictionaries. Yet information can mislead, deceive and harm. It can serve as ammunition in political struggles. Both views of information – as sustenance for democracy and as ammunition in political struggles – were debated in the House of Common in the 1970s, when access-to-information bills were tabled, until the Act was adopted in 1982 and promulgated in 1983.2 Arguments for and against access to information were advocated (see Table 1). Politicians who favour access to information while in opposition usually change their minds after taking power. They might also invoke both concepts about information depending on the circumstances. Drapeau and Racicot quote Pierre Elliott Trudeau who said, “Democratic process requires the ready availability of true and complete information. In this way people can objectively evaluate government policies. To act otherwise is to give way to despotic secrecy” (2010, section 14: 12). But Trudeau’s view of access to information was much more complex. Discussions on access to information in the House of Commons began as early as 1965 yet the statute was not enacted until 1983, almost on the eve of Prime Minister 225 THE ACCESS-TO-INFORMATION REGIME IN CANADA Table 1. Arguments For and Against Access to Information during the Debates on Access to Information Legislation in the House of Commons in the 1970s Arguments in favour Necessary openness and transparency in a democracy Access by members of Parliament and citizens to the civil service’s work: a must Civil service not the property of the government of the day; it belongs to the people The government must be watched Taxpayers must get their money’s worth The people’s participation depends upon what is known about the dealings of the government Arguments against Sensitive themes: national security, defence, cabinet confidences, and so on Difficulty of balancing confidentiality and disclosure Efficient operation of the state Protection of privacy Impact on the relationship between elected officials and civil servants Source: Drapeau and Racicot (2010: section 14) Trudeau’s resignation in 1984. It is highly plausible that Trudeau, being conscious of the sensitive political fallout from the ATIA, resisted and slowed its adoption for years. Considering his explicit view that the final say over government information disclosure belongs to the executive (see Drapeau and Racicot 2010, chapter 14: 24), he may have foreseen in the access-to-information regime tremendous potential for finding faults in government policies and practices. Stephen Harper has also used both concepts of information. In November 2005, he said, “Information is the lifeblood of democracy. Without adequate access to key information about government policies and programs, citizens and Parliamentarians cannot make informed decisions, and incompetent or corrupt governance can be hidden under a cloak of secrecy” (quoted in Stanbury 2010b). In April 2006, three months after taking power, Harper had changed his mind regarding access to information. In a special report to Parliament, Information Commissioner John Reid wrote, “All of the positions the government now takes in the discussion paper are contrary to the positions the Conservative Party took, and the leader espoused, during election campaign” (quoted in Stanbury 2010b). Although information is both fuel for democracy and ammunition in political struggles, the first sense has prevailed in the public mind and in research. Transparency and access to information have become strong symbols of democracy and major issues to be promoted in debates about 226 ANNE-MARIE GINGRAS democracy. Transparency International lists countries by level of openness or corruption, the former being conceived of as a tool to fight the latter. Both transparency and access to information are tools for enhancing legitimacy in political systems that have suffered from a lack of public trust and low voter turnout. According to Hood, “Transparency is a term that has attained a quasi-religious significance in debate over governance and institutional design. Since the 1980s, the word has appeared in the litanies of countless institutional reform documents and mission statements” (2006: 3). Transparency and new horizontal mechanisms for assessing the work of the government have been demanded by both civil society and academics. Reflecting on political representation and its many issues and looking for new research, results and conceptions of representation, Manin, Przeworski and Stokes write, “There are some things that we have learned. Perhaps foremost is the importance of information” (1995: 20). They plead for “horizontal mechanisms” for accountability to citizens and other government organizations (19) and promote the independence of information and knowledge: Even if elections give governments a broad authorization to rule, this authorization should not extend to informing us. Our information must not depend on what governments want us to know. The institutional implications are obvious: we need independent electoral commissions, independent accounting offices, independent statistical agencies. To coin a term, we need “accountability agencies” independent of other branches of government and subject to direct popular control, perhaps through elections (Manin, Przeworski and Stokes 1999: 24). Since the 1980s, the number of unelected powers and horizontal mechanisms has skyrocketed in liberal democracies. Vibert (2007: 5) counted around 200 unelected bodies in the United States and around 250 in the United Kingdom in 2007. According to Collet, the creation of unelected powers (autorités administratives indépendantes) is the state’s response to a crisis based on accusations of partiality and lack of efficiency. If French governments of all stripes (left- and right-wing) have agreed to cede their prerogatives to institutions over which they have no leverage, writes Collet (2007: 7), it is because they feel that their power is being threatened. Another source of legitimacy – expertise rather than representation – is called for to “rescue” governments. As was the case in other liberal democracies, some “unelected powers” were instituted in Canada to enhance the government’s legitimacy and increase trust in the political system. Officers of Parliament (and other bodies) were created to fulfil a variety of roles (ombudsman, auditing, liaison, monitoring, promotion, education, court intervention), all of which rely on information and knowledge: the Language Commissioner (1970), the Information Commissioner (1983), the Privacy Commissioner (1983), the Conflict of Interest and Ethics Commissioner (2007), the Public Sector Integrity Commissioner (2007), and the Commissioner on Lobbying (2008), THE ACCESS-TO-INFORMATION REGIME IN CANADA 227 among others. These new positions in the Canadian parliamentary system were created with the objective of informing members of Parliament and the public about the government’s policies and actions. In the 1980s, the access-to-information regime was also implemented, creating new tools for accessing government information based on the idea that the public has a “right to know.” According to Hazell and Worthy, “In the past two decades freedom of information legislation has moved from being a legislative ‘luxury’ enjoyed by a few advanced democracies to becoming an accepted part of the democratic landscape. Around ninety countries now have access to information regimes in place and another fifty have legislation pending” (2010: 352). The appetite for transparency has grown over the years, and it has resulted in the launching of “open government” in the United States, the United Kingdom, New Zealand, Australia, France and other countries. The current situation, in which institutional counter-powers assess the work of elected officials and the civil service, is the equivalent of a system of checks and balances, or “counter-democracy.” As Rosanvallon argues, “a complex assortment of practical measures, checks and balances, and informal as well as institutional social counter-powers has evolved in order to compensate for the erosion of confidence, and to do so, by organizing distrust” (2008: 4, emphasis in the original). Counter-powers have indeed developed alongside – and in opposition to – formal elective and representative democracy, and can be found within both civil society and the structure of representative government. They have become permanent features of contemporary liberal democracies. Counter-democracy is therefore not the opposite of democracy, but rather “a form of democracy that reinforces the usual electoral democracy as a kind of buttress, a democracy of indirect powers dissimulated throughout society” meant to complement “the episodic democracy of the usual electoral-representative system” (Rosanvallon 2008: 8). Rosanvallon considers both civil society counter-powers and institutional counter-powers. The former can rely on the access-toinformation system to obtain documents from various governmental organizations, assess their content and criticize the elected officials or the civil service. As for the latter, Rosanvallon observes, “If government is to be truly credible and efficient, neutral watchdogs must oversee the work of the people’s representatives. In other words, democracy can flourish only if it acknowledges the risks of dysfunctionality and equips itself with institutions capable of subjecting its own inner workings to constructive evaluation” (2008: 74–75, emphasis in the original). In a similar vein, Vibert contends that the rise of unelected bodies (in the United States, the United Kingdom, Australia and the European Union) “reflects the arrival of a new branch of government and a new kind of separation of powers in government” (Vibert 2007). Political science used 228 ANNE-MARIE GINGRAS to take for granted the classic separation of executive, legislative and judicial powers. Vibert writes that the new separation does not simply reflect the arrival of a new class of executive organizations, but “stands for something much more fundamental”: “a new branch within systems of government with a special responsibility for the handling and dissemination of information, the analysis of evidence and the deployment and use of the most up-to-date empirical knowledge” (2007: 12). Whereas Rosanvallon considers indirect powers disseminated throughout society, Vibert focusses on institutional “unelected bodies” – the very same “horizontal mechanisms” promoted by Manin, Przeworski and Stokes – among which are selected audit and inspection bodies and whistleblowers.3 All of these bodies reduce the information asymmetry between government and civil society, and between the executive and legislative powers. In other words, they focus on information and knowledge as a means for enhancing democracy. Besides helping citizens make an informed opinion, disclosure of information by officers of Parliament can serve as an accountability tool. Indeed, according to Stanbury (2010a), officers of Parliament can provide authoritative, relevant and timely information that helps members and senators hold the government to account. Vibert (2007: 13) notes that unelected bodies make judgments based on knowledge, whereas elected officials make judgments based on values and principles. Unelected bodies and the access-to-information regime highlight the importance of mediation in liberal democracy – an issue that also concerns civil society actors who use government information. Institutional counterpowers, such as officers of Parliament, as well as civil society actors, the media, experts, interest groups, political parties and other intermediaries, have a very specific function in democracy: by assessing or discussing public policies, they help people form opinions. They participate in the ongoing public discussion between government and civil society, one of the trademarks of the “democracy of the public” according to Bernard Manin (1995: 303). It seems obvious that, in a context of information abundance and over-specialized public relations management, citizens rarely make personal and original judgments on public policies but rely on intermediaries to help them form opinions. Mediation – conceived of as an intermediary structure that supplies framed conceptions of anything political – is thus fundamental in any democratic system. Institutional counter-powers’ work constrains, to a certain extent, the partisan dimension of public debates. While the legitimacy of elected officials relies on representation, unelected bodies’ legitimacy stems from expertise and standard procedures (Vibert 2007: 64). The officers of Parliament who are part of the new branch of government achieve legitimacy through the development of standards appropriate to their own particular THE ACCESS-TO-INFORMATION REGIME IN CANADA 229 role. Since each unelected body is part of a “larger scientific community,” experts working for these organizations have “a reputation to protect rather than an election to win.” It is in their interest to release rather than withhold information, since public understanding helps them get support for what they do; it not only allows them to deal with the interests that they regulate or look after, but also protects them from interference from their political masters: the politicians (Vibert 2007: 91). Some officers, such as the Information Commissioner, “provide citizens with an expanded possibility of using the system of justice to obtain redress in cases of grievance rather than having to turn to politicians for political redress” (Vibert 2007: 62). Institutional counter-powers occupy a new space between politics and the law, having taken some of the functions of the elected branch and some of the courts (Vibert 2007: 62). The unelected bodies’ connection with information and knowledge is thus summarized: . . . what lies at the heart of the rise of the unelected are the advantages that independent bodies have in gathering and presenting information, analysing evidence and linking them to the current state of knowledge. In turn, the benefits of a more systematic and authoritative mobilization of knowledge in society flow through the public in terms of a more reliable and trustworthy information on the components of public policy and a much better possibility to distinguish evidence-based judgments from value-judgments (Vibert 2007: 54). Centralization, control and secrecy The big picture Since the 1980s, although the state apparatus of liberal democracies has improved with institutional counter-powers acting as transparency bodies, another trend has emerged. The centralization of policy making and decisions by a central government apparatus has intensified in a context in which information is increasingly seen as ammunition in political struggles, meaning that the less opponents know about an issue, the more the government can proceed with minimal dissent. Leaks in the press and the rise of the twenty-four hour news cycle in the 1990s have also become major concerns for the government’s information services. Forty years ago, centralization of power appeared to be a practical – albeit authoritarian – response to mounting demands from civil society inspired by a legitimate appeal for democratization. For political and economic leaders, concerns about an ebullient and changing Western society were expressed with force in the 1975 trilateral report, “The Governability of Democracy,” written by Crozier, Watanuki, and Huntington. The authors identified three types of challenges to democratic functioning: contextual issues (arising from the external environment), social trends, and the intrinsic characteristics of democracy. They contended that 230 ANNE-MARIE GINGRAS these challenges led to “the delegitimation of governmental authority, mounting political demands that pointed to the overload of government, the fracturing and disaggregation of political parties and political purposes, and intensified parochialism and disagreement among democracies on international issues” (Huntington 2000: xxiii). Issues of trust in government, political institutions and democratic principles have since become a major strand of political science research. Twenty years later, OECD countries complained about “intense pressure from citizens, transmitted or provoked by the media and demanding rapid responses” (OECD 1996, quoted in Roberts 2006a: 100). A so-called overload of requests and insufficient administrative mechanisms further contributed to the feeling that centralization was necessary to maintain the support of the electorate and give timely answers to the media. In Canada, central agencies of the federal government – the Privy Council Office (PCO), the Treasury Board Secretariat (TBS) and the Department of Finance – began to extend and exert more power over line and staff departments in the 1980s (Savoie 1999). After years of studying the machinery of government, Savoie labelled the extreme centralization of political power “court government,” in which “effective political power now rests with the prime minister and a small group of carefully selected courtiers” (2010: 226–33). It is also . . . a shift from formal decision-making processes to informal processes made in cabinet involving only a handful of key actors. We now make policy by announcement, and we manage government operations by adjusting administrative and financial requirements to the circumstances of the day. . . . Court government is different from cabinet government. . . . Authority is highly concentrated in the hands of prime ministers and their courtiers . . . drawn from the cabinet, from partisan political staffers, from the bureaucracy, and from outside, including selected lobbyists and think tanks (Savoie 2008: 16). Court government promotes “an undisciplined process” (Savoie 2008: 16) and is thus different from the regular, formal policy process called horizontal government, which is formulated through the civil service and involves consultations with stakeholders. Two policy processes coexist: an informal fast track for the prime minister and a regular and democratic process subjected to transparency requirements. “Court government provides quick and unencumbered access to the levels of power to make things happen and to pick and choose those political, policy, administrative issues that appeal to prime ministers or that need a resolution because the media are demanding immediate answers” (Savoie 2008: 231). Prime ministers have tended to prefer informal processes because they are fast, free from transparency requirements, more efficient and more secretive than formal processes. Informal processes help to prevent leaks in the media and ensure perfect control of information in the face of horizontal government. THE ACCESS-TO-INFORMATION REGIME IN CANADA 231 Centralization and horizontal government have grown simultaneously. Horizontal government that demands an interdepartmental perspective burdens policy making with the requirement of consulting the “policy community” – other government organizations, civil society stakeholders and sometimes provinces. The concept of policy community draws “attention to the important role that organized interests and other nongovernmental actors play in the Canadian policy process” (Skogstad 2003: 963). Public debate among groups, organizations and businesses is thus an essential feature of horizontal government. This type of process implies trade-offs, which means that the result may be a far cry from the original intention. Court government and horizontal government complement each other. As the formal policy-making process becomes less efficient, the centre looks for speedier and more discreet policy making. And it is not unreasonable to believe that the more power is concentrated and the more government information is out of reach, the more social actors and journalists will become skilful at digging up this information. Pressure on central agencies from social actors and the media to release government information prompts these agencies to avoid transparency requirements as much as possible. Over the last three decades, both control of and access to information have gained ground in Canadian democracy. It is clear that centripetal (court government) and centrifugal (horizontal government) forces collide, and each has affected information flow in a different fashion. On the one hand, informal decision making – a central feature of court government – resembles a closed-circuit process, involving consultations with persons or groups from whom the prime minister wants to hear and with no transparency requirements. Its authoritative nature is clear: information management is easier, message control is tighter, and uncontrolled information leaks to the press are next to impossible. For court government insiders, information is limited to its instrumental character; it is mostly, or exclusively, ammunition for political struggles. It is widely recognized that although information has long been viewed as a source of enlightenment – freedom of information ensures a vibrant public sphere in which citizens can make informed opinions – it is also a vital tool for obtaining or preserving power, and this dimension now prevails. Information has a strategic value for defending a project or enhancing one’s stature. Setting an agenda, imposing a frame, being the primary definer (Hall et al. 1978: 56–58) of an issue and having inside information are all good methods for keeping a politician safe from his or her enemies. For the prime minister and his or her courtiers, access to information is perceived as a strategic tool used by opponents of all stripes to embarrass the government.4 232 ANNE-MARIE GINGRAS On the other hand, formal processes and consultations are natural steps in a democracy and involve transparency requirements that “thicken” horizontal government. Official decision making requires more time and can become quite complex, even frustrating, but it is also in line with democratic ideals. From this perspective, access to information is a tool to open up government to civil society, in compliance with the letter and the spirit of the law, as well as with the TBS’s policy on communication, which links disclosure of government information to increased citizen participation (see http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=12316&section=text#cha1, last consulted on 25 July 2010). An OECD study on new technologies in public policies establishes a clear framework for consulting citizens at various stages of policy making. Information matters a great deal, especially during the stages of agenda setting and analysis (McIntosh 2003: 27–37). Disclosure of government information on the entire range of options for a policy problem or cost analysis of an option facilitates discussion and citizen participation. To sum up, whereas open government reflects the need for transparency and legitimacy in a democratic system, the strategic dimension of access to information in court government serves efficiency in policy making. The specifics of control and secrecy The centralization described above is translated into very specific practices, most of them informal but nonetheless efficient. Indeed, avoiding transparency requirements has been an unadmitted objective at the highest level of the civil service and in ministers’ offices since implementation of the ATIA in 1983. Information Commissioners John W. Grace (1990–98) and John Reid (1998–2006), as well as access-to-information experts Alasdair Roberts and Michel Drapeau, have identified a series of problems with access to information, among which routine extensions of deadlines for disclosure is the first concern. All experts and observers agree that a culture of secrecy has prevailed despite implementation of the ATIA (Drapeau 2009; Stanbury 2009a, 2009b; Hazell and Worthy 2010; Canada, Office of the Information Commissioner 2006, 2008, 2010; Roberts 2003, 2005, 2006a, 2006b, 2010). Routine extensions of deadlines have long been targeted as the major flaw in access to information. In his 1996–97 annual report to Parliament, Information Commissioner Grace reported that delays in responding to access requests had reached “crisis proportions.” In 1998, the next commissioner, John Reid, established an evaluation system for the access-toinformation regime. On the grading scale of the Office of the Information Commissioner (OIC), the Privy Council Office (PCO) rated a “D” (“below standard compliance”) in 2002 and an “F” (“red alert”) in 2003, 2004 and 2005. THE ACCESS-TO-INFORMATION REGIME IN CANADA 233 Extensions of deadlines, however, are only a symptom. A broader analysis of the flaws in the access-to-information regime reveals two general modes of resistance to freedom-of-information legislation. Roberts identifies “direct challenges to the right of information, by amendment or legislation” and “informal administrative response which, while maintaining a public pretence of conformity to the law, have the effect of limiting its significance in practice” (2006b: 109). Administrative shortcomings, such as inadequate records management, under-resourcing of access-to-information offices, and lack of training for access-to-information officers in government organizations could be added to the first two methods of resistance. In 2001, the Liberal government issued a formal notice which deemed many ministerial advisors exempt from application of the ATIA and engaged the Information Commissioner in prolonged and costly litigation to attain judicial support for its position (Roberts 2006b: 111). Informal modes of resistance were established, all under the centre’s closed control. As with every administrative endeavour, leadership plays a major role in access-to-information performance. Indeed, the centre of government (PCO, TBS, Department of Finance) has all the levers it needs to enhance or limit access to information. The centre allocates human, technical and economic resources to the Information Commissioner and to most access-to-information offices within government institutions. According to its official Internet site, “The Treasury Board is responsible for accountability and ethics, financial, personnel and administrative management, comptrollership, approving regulations and most Orders-in-Council.” The president of the Treasury Board “carries out his responsibility for the management of the government by translating the policies and programs approved by Cabinet into operational reality and by providing departments with the resources and the administrative environment they need to do their work” (see http://www.tbs-sct.gc.ca/tbs-sct/ abu-ans/tb-ct/abu-ans-eng.asp, accessed on 22 September 2011). The PCO has three main roles, one of which is to ensure “that Canada and Canadians are served by a quality public service – that delivers advice and services in a professional manner, and strives to meet the highest standards of accountability, transparency and efficiency” (see http://www. pco-bcp.gc.ca/index.asp?lang=eng&page=about-apropos, accessed on 22 September 2011). The Department of Finance plans and prepares the federal government’s budget according to the centre’s priorities. Like any organization, the government also has informal rules, a reality that lends itself to decision-making sources other than the formal one with regard to information disclosure. Roberts has studied informal practices designed to slow down or prevent information disclosure, which illustrate the fact that information is considered ammunition in political struggles. He writes, 234 ANNE-MARIE GINGRAS . . . experience suggests that the passage of time provides officials with the opportunity to develop a broader range of techniques for dulling the disruptive potential of new disclosure rules. Contests over official information are fought as fiercely as they were before the introduction of FOI law. . . . Not only do government officials become more adept in managing disclosure requirements, they become more articulate in expressing their reasons for resistance (Roberts 2006b: 118). Among these informal practices are the use of a Blackberry, the development of an oral culture (a problem also raised by the Information Commissioner), and the destruction of documents (Roberts 2006a: 86–93; Roberts 2010: 259–62). In 2005, the Gomery Commission, examining the sponsorship scandal, brought to light how access to information was obstructed. Documents were destroyed at the Department of Public Works, and a posteriori directives were crafted to make it look as if the rules had been followed. Inquiries into the Somalia and contaminated blood scandals also revealed destruction of administrative documents (Roberts 2006b: 112; 2010: 262). Among practices of resistance to access to information, “special” processing of politically sensitive requests was considered one of the most “efficient.” It was probably implemented in the 1990s, and has been well documented over the years. Toronto Star reporter Ann Rees (2003) obtained internal documents revealing how politically sensitive access requests were handled at Citizenship and Immigration Canada. Alasdair Roberts then provided data on the existence of special procedures for sensitive accessto-information requests likely to fuel controversy. He analyzed 2,120 requests made to Human Resources Development Canada from 1999 to 2001 and shed light on an “internal law of administration” that undermined the principle of equal treatment at the core of the ATIA (Roberts 2003: 186). His analysis “found a clear evidence of connection between the chances of a deemed refusal and the profession of the requester, as well as the perceived sensitivity of the request”: requests by the media or opposition parties had a significantly longer processing time, as did those that were politically sensitive; that is, likely to embarrass the minister (2003: 189). This kind of practice, which takes into account the identity of the applicants, contravenes both the spirit and the letter of the law. Special processing of politically sensitive access requests involved political interference at several levels of administration of the ATIA: a notice was sent to ministers’ offices, requests could be tagged (or “amber lighted”), media lines were developed for department officials and house cards were prepared for ministers (Roberts 2005: 6–9; 2010: 263–64). “The task of overseeing requests within the Privy Council Office was handled by a ‘communications coordination group’ that included representatives from the Prime Minister’s Office, other senior ministerial aides, and top communications officers” (Murphy 2002). THE ACCESS-TO-INFORMATION REGIME IN CANADA 235 The complete “disclosure package” – including documents which are to be released to the requester, along with the “communications products” – is sent to the Minister’s Office for review. The role of the Minister’s Office at this final stage is a sensitive matter for ATIA officers. The formal position is that the purpose of this review is to give the Minister’s Office a warning or “heads up” about the impending release, and not to allow an opportunity to question the ATIA officer’s disclosure decisions. In practice, however, the Minister’s Office may raise questions about disclosure decisions as well as communication strategy. After approval by the Minister’s Office, the disclosure package is returned to the ATIA office, and then sent to the requester. At the time of the disclosure, the ATIA office also sends an email notice that contains the communications products for the request to senior officials within the department (Roberts 2005: 7–8). In the special report on the investigation of a complaint by the Canadian Newspaper Association, the Information Commissioner concluded, . . . that access requests that are labelled as “sensitive,” “of interest,” “amber light” or with some other label indicating a need for “special handling,” whether they are made by the media or any other group, are subjected in most government institutions we investigated to unwarranted delays in processing. The media is not singled out but is a part of a wider problem affecting other groups as well, including Parliamentarians, organizations, academics and lawyers (Canada, Office of the Information Commissioner 2008). Secrecy and the Conservative government: New issues in information control With the election of the Conservative government in 2006, the relationship between the government and the press on Parliament Hill became tense as Stephen Harper refused to allow press conferences to be presided over by a member of the Ottawa press gallery, a long-time custom. Journalists had to register in advance to ask questions when press conferences were held by the prime minister, and some journalists never got to ask questions, as Conservative political staff would pick and choose those who could intervene. The Conservatives also favoured local and Internet media, and many announcements were made outside Ottawa. Scrums were avoided and cabinet meetings kept secret to avoid having ministers encounter journalists in a wide-open forum (Martin 2010: 64–65). While the omnibus federal Accountability Act extended access to information to nineteen new entities – the Canadian Broadcasting Corporation, Canada Post, the officers of Parliament, and so on – it also added new exemptions, excluded mandated activities and did not provide new resources to the Office of the Information Commissioner (OIC). It did create a “duty to assist” for access-to-information officials, but it is a difficult task to enforce. In a five-year assessment of the government’s access-to-information performance, Stanbury wrote, 236 ANNE-MARIE GINGRAS Harper has led a government which continued to play these games [resist transparency and engage in damage control by ignoring response deadlines, blacking out the embarrassing bits, conducting business orally, excluding records and institutions from the coverage of the ATIA, and keeping the system’s watchdog overworked and under-funded] with alacrity. . . . His effort to reform the ATIA Act made it worse – with the exception of expanding its scope to some Crown Corporations. There is a chasm between what Harper promised before coming to office and what he has delivered on the vital matter of access to information (Stanbury 2010b). Conflicts over the release of information spread to a larger part of the state apparatus soon after promulgation of the Accountability Act, and new issues about control of information have emerged. Before describing those new issues, dysfunctions in access to information recorded by the Information Commissioner, who deals with complaints related to noncompliance with the Act, will be summarized. The Privy Council Office’s access-to-information performance had been poor under the Liberal government, but the Information Commissioner’s data show that it got worse when the Conservatives came to power. For the first eight months of fiscal year 2006–07, the PCO “slipped deeper into ‘Red Alert,’ ” defined as “so many major deficiencies that a significant departmental effort is required to deal with their resolution or many major persistent deficiencies that have not been dealt with over the years” (Canada, Office of the Information Commissioner 2007). In a special report issued in February 2009, the commissioner at the time, Robert Marleau, indicated that extensions to the statutory deadline had become the norm rather than the exception, and that “some of the institutions reviewed this year took an average of 120 days to respond to requesters.” The OIC’s analysis showed a trend toward greater use of deadline extensions and for longer periods of time (Canada, Office of the Information Commissioner 2009).5 In 2010, interim Information Commissioner Suzanne Legault observed, “This right – access to information – is at risk of being totally obliterated because delays threaten to render the entire access regime irrelevant in our current information economy” (Canada, Office of the Information Commissioner 2010: 2). In the 1990s, lack of leadership was identified as one of many problems. The more observers and institutional watchdogs scrutinized the access-toinformation regime, the more the focus was on the centre, which meant that the highest level of the political or administrative hierarchy was involved in day-to-day administration of the ATIA. In the 2010 OIC special report, Out of Time, the interim Information Commissioner noted: Leadership is clearly the single most important determinant of how well institutions fulfill their obligations under the Act. Senior management’s commitment to the access regime determines the level of resources allocated to their access program as well as the degree of institutional openness. . . . Where institutions are doing well, strong leadership overwhelmingly predicates success. . . . However, these institutions represent the minority (Canada, Office of the Information Commissioner 2010). THE ACCESS-TO-INFORMATION REGIME IN CANADA 237 Since 2006, new issues in information control have emerged, and three recurrent problems illustrate a deterioration of the government’s accessto-information performance: mandatory consultations with the PCO for every message coming out of the government, delegation orders, and a strained relationship between the Prime Minister’s Office (PMO) and Parliament concerning disclosure of information for full debates on public policies. First, the processing of politically sensitive requests was transformed into a system of mandatory consultations with the PCO for any message coming from the civil service and diplomats, meaning that administrative and technical information are now treated as politically sensitive. This situation was publicly contested in the media and by academics (CampionSmith 2008; Cornellier 2008; Whittington 2008; Stanbury 2009b; Buzzetti et al. 2010; Davis 2010a). A “Message Event Proposal” (MEP) must be completed for every event or message, including details on the following items: event, event type, desired headline, key messages, media lines, strategic objectives, desired sound bite, ideal speaking backdrop, ideal event photograph, tone, attire, rollout materials, background, and strategic considerations (Blanchfield and Bronskill 2010; Davis 2010a; Martin 2010: 59; Simpson 2010). Not only has the PMO had the upper hand in message control, but the prime minister himself often seems involved, according to experienced analysts (Cornellier 2008; Simpson 2010). Once submitted, the MEP is studied by PMO and PCO officials, often bouncing back and forth among ministerial aides and civil servants before getting final approval. The system erases the traditional line separating public servants and politicians, according to political scientist Jonathan Rose (cited in Blanchfield and Bronskill 2010). Massive centralization has caused logjams, delays and frustration in the civil service: . . . there is a pervasive fear within this government – fear of making a mistake, of saying something ever so slightly off-message or creating the mildest unexpected controversy. Within the federal public service, there is widespread disgust at this centralized mania for message control, since it leaves public servants feeling neutered, their expertise unwanted.6 They are replaced instead for explanatory purposes about policy by young ministerial staffers. . . . (Simpson 2010). The notion of secrecy expanded such that plans for the new Museum of Human Rights were kept from public view, and “Canada Post . . . rejected an access to information request to disclose the cost of posties’ uniforms, claiming the information is ‘trade secret’ ” (Stanbury 2009a). Other information has been published on the sly: for example, public health studies by twenty experts who challenged the government’s views on climate change were made “public” in the midst of the summer holidays in 2008 and never put on Health Canada’s Internet site. After the 2 May 2011 election, the situation did not change (Plecash and McDonell 2011). 238 ANNE-MARIE GINGRAS Institutional cards from the Information Commissioner show that in 2007–08, all institutions surveyed for access-to-information compliance complained about mandatory consultations with the PCO, which delayed processing of access-to-information requests and negatively affected their ability to respond to requesters on time. “Cabinet Confidences Counsel plays a key role in the access to information system, since federal institutions must consult with this group to exclude information under section 69 of the Access to Information Act. Consequently, PCO bears added responsibility to ensure that its practices do not unduly affect the workings of the system” (Canada, Office of the Information Commissioner 2008). Control of information appeared to be a routine process, as did interference in formal access-to-information requests (Davis 2010b). In October 2009, a journalist filed a complaint for political interference against Sébastien Togneri, a ministerial aide to then-Minister of Public Works and Government Services Canada Christian Paradis. Information Commissioner Suzanne Legault investigated the case: As a result of her investigation, the Commissioner concluded that a member of the Minister’s office interfered with the release of records under the Act by instructing officials to retrieve the original release package and later directing them to release only one chapter of the report. Ministerial staff members have no authority to make any decision under the Act or give any direction to institution officials. The Commissioner also found that the actions and inaction of some PWGSC officials resulted in an unjustified delay of several months in releasing the requested information. This is contrary to the legal duty of all public officials to assist requesters to receive information in a timely manner, as set out in the Act. (Canada, Office of the Information Commissioner 2011: vii) The Information Commissioner also condemned civil servants’ obedience to ministerial staff and made some recommendations, one of them dealing with her lack of authority in processing requests to the RCMP when an offence is observed (2011: vii). Second, the Information Commissioner mentioned “delegation orders” as a problem in 2010 (2010). They raise issues similar to the blatant political interference described above, except that this type of overstepping the line between civil service and partisan work has an official veneer. Heads of government departments and institutions delegate powers, duties and responsibilities to someone inside the organization for administering the Act, and it is understood that section 3.2(2) of the statute opens the door to political interference. During discussions on access to information in the 1970s, the most crucial issue was that of ultimate authority for allowing information disclosure. Pierre Elliott Trudeau thought that only the executive should decide what Canadians should know (Drapeau and Racicot 2010, section 14: 24). The ATIA barely applied to his government, as the statute was promulgated in 1983. After more than twenty-five years, the THE ACCESS-TO-INFORMATION REGIME IN CANADA 239 issue of ultimate authority for allowing information disclosure remains paramount. The report of the Office of the Information Commissioner sheds light on “oral evidence of delegation orders with multiple layers of review and approval which, in some instances, resulted in additional and unwarranted delays. . . . Greater guidance is also required to achieve appropriate, efficient and transparent delegation orders and prevent improper influence on the processing of access requests.” In her review of the PCO’s performance, the Information Commissioner recommended that authority for disclosure decisions be given to the director of the accessto-information office, which means that civil servants with appropriate experience and knowledge of jurisprudence are not the ones making information disclosure decisions at the Privy Council Office, the highest administrative level (Canada, Office of the Information Commissioner 2010). Finally, the PMO has had a strained relationship with Parliament because of its refusal to disclose information to the House, the committees, and the officers of Parliament. Information is seen exclusively as ammunition in political struggles and not as an asset for democracy (for debates or as an accountability tool). Debates have been avoided, reduced or eliminated as much as possible in many ways while the communications unit of the PMO has had increased its resources (Chiasson 2010). Six documented cases of conflict over information disclosure illustrate this reduction in debate in Parliament. First, large omnibus bills including more and more issues are tabled. This procedure reduces the time allotted for discussing the issues at stake in a detailed fashion. C.E.S. Franks is critical of how the Conservatives have tabled budget implementation acts: Between 1995 and 2000, budget implementation acts averaged 12 pages in length. From 2001 to 2008, they averaged 139 pages. In 2009, the two acts added up to 580 pages – 32 per cent of Parliament’s legislative output that year. The 2010 Budget Implementation Act, Bill C-9, contains 883 pages of varied and unrelated legislative provisions. It could form close to half the pages of Parliament’s legislative output for 2010. These omnibus budget implementation bills subvert and evade the normal principles of parliamentary review of legislation (Franks 2010). It is difficult to assess the degree to which political debate has shrunk as a result of omnibus bills since it is impossible to evaluate non-events. Franks explains that the rush to get Bill C-9 through Parliament limited the review of provisions that were detailed and involved complex technical matters. In addition to reducing debate, the tabling of omnibus bills has fall-out that could result in judicial recourse or unintended effects. According to Franks, “Poorly drafted legislation will mean more confusion and more court cases” (2010). 240 ANNE-MARIE GINGRAS Second, in the fall of 2009, Conservative members of Parliament boycotted a parliamentary committee to avoid discussing the management of Afghan prisoners by the Canadian Armed Forces. The issue at stake concerned knowledge by the Canadian government of the alleged abuses of Afghan detainees transferred to Afghanistan’s National Directorate of Security (ANDS) by the Canadian Armed Forces. The Geneva Convention states that the detaining power is responsible for the treatment of prisoners of war and cannot hand over detainees to an organization if mistreatment is known to be standard procedure in this organization. Indeed, diplomat Richard Colvin testified in November 2009 that he had knowledge of possible mistreatment by ANDS and that the Canadian Armed Forces could not possibly keep track of the detainees handed over to the Afghan authorities. The Canadian government refused to disclose documents pertaining to the issue, and in December, MPs voted 146 to 129 in favour of a motion to set up an official public inquiry, a demand that went unanswered. The House was prorogued that month. In April 2010, the Speaker of the House declared that the refusal to disclose documents related to the treatment of Afghan detainees amounted to a breach of parliamentary privilege: It is the view of the chair that accepting an unconditional authority of the executive to censor the information provided to Parliament would, in fact, jeopardize the very separation of powers that is purported to lie at the heart of our parliamentary system and the independence of its constituent parts. . . . Furthermore, it risks diminishing the inherent privileges of the House and its members, which have been earned and must be safeguarded (Milliken 2010). In July 2010, a special committee of the House was set up to discuss which documents related to Afghan detainees could be released without any harm to national security. Liberal, Conservative, and Bloc Québécois MPs worked under the guidance of three justices, among them Frank Iacobucci and Claire L’Heureux-Dubé. In June 2011, approximately 4,000 documents (from a total of 40,000 documents) were disclosed, and Foreign Affairs Minister John Baird declared that the process was over and had shown that accusations of improper conduct were unfounded. This declaration was challenged by opposition parties (Chase and Curry 2011) given that approximately 36,000 documents were not reviewed by the committee. It seemed that, contrary to what was asserted by the government, there were indications that the government had been repeatedly warned about the issue (Stanbury 2009c). Third, in 2010, Harper “issued an order stipulating that staffers and advisers in his office could not be called to testify before parliamentary committees” (Martin 2010: 253). This followed allegations of political interference by an assistant to then-minister Christian Paradis, Sébastien Togneri, which were examined by the Standing Committee on Access to THE ACCESS-TO-INFORMATION REGIME IN CANADA 241 Information, Privacy and Ethics. Dimitri Soudas, the prime minister’s director of communications, refused to testify, and the order was perceived as a protective shield for him and other staffers. According to the rules of the House of Commons, any citizen must appear when he or she is called to testify before a parliamentary committee (Canada, House of Commons n.d.). Fourth, in March 2011, International Cooperation Minister Bev Oda offered a convoluted explanation for her decision to deny funding to a longstanding charitable organization, KAIROS, saying she was not involved in the decision although it appeared later that she was. House Speaker Milliken (2011) said that the government seemed to have withheld information from parliamentary committees and that “International Cooperation Minister Bev Oda may have misled the House.” The 2 May 2011 election prevented a parliamentary committee from studying the matter further. Fifth, from fall 2010 to spring 2011, the Conservatives refused to disclose the cost estimates of crime bills and of F-35 fighter jets to the finance committee. They also refused to explain the impact of corporate tax cuts on the federal treasury. In March 2011, Speaker Peter Milliken ruled that, “on its face, the government withheld information from a parliamentary committee. . . . There is no doubt that the government had failed to comply with a parliamentary committee’s demand for costs related to the Conservatives’ crime bills. . . . This is a serious matter that goes to the heart of the House’s undoubted role in holding the government to account” (Milliken 2011). On 25 March 2011, Liberal leader Michael Ignatieff tabled a motion of contempt of Parliament against the Conservatives; the motion was adopted by a vote of 156 to 145 and led to the dissolution of Parliament and the May 2 election.7 The principle at stake in this debate goes to the heart of parliamentary democracy: the obligation of a government to provide members of this House with the information they need in order to hold the government accountable to the people of Canada. We are the people’s representatives. When the government spends money, the people have a right to know what it is to be spent on. Parliament does not issue blank cheques (Ignatieff 2011). Sixth, in tabling his spring and status reports in June 2011, Interim Auditor General John Wiersema explained that his office’s investigation discovered that “Parliament was never given a consolidated picture of how much funding was requested to host the G8-G20 summits in June 2010” (Auditor General 2011). Thirty-two projects were approved for funding (some in municipalities located in Tony Clement’s riding, more than 60 km away from the summits’ locations8) without any documentation by the federal government. “Supporting documentation is important for transparency and accountability,” said Wiersema, whose personnel were told that 242 ANNE-MARIE GINGRAS no civil servant had been involved in the selection process for the projects. In August 2011, information disclosed through the Ontario Access to Information Act showed that documentation related to the funding of the projects was in the riding office of then-Infrastructure Minister Tony Clement and that public servants had been involved in the process of project attribution (Bourgault-Côté 2011; Curry 2011). Conclusion Access to information is a mechanism for opening up government to citizens and enhancing transparency, and it is part of a new machinery in which information and knowledge play a central part. A new system of checks and balances has come into existence, with access-to-information and institutional counter-powers in line with Rosanvallon’s concept of counter-democracy. The new forms of authority address the need for more transparency, a trend officially endorsed by many Western governments, although effective transparency raises huge challenges. In the Canadian federal government, however, informal rules about control of information have overtaken statutory democratic objectives. Information is not conceived, first and foremost, as a useful democratic mechanism by elected officials (Roberts 2006a, 2006b; Stanbury 2009b, 2010b; Buzzetti et al. 2010) but rather as ammunition for political struggles. The current access-to-information system needs to be repaired, and the 2005 electoral platform of the Conservative party could be used as a guideline. Harper’s party promised to implement the Information Commissioner’s recommendations for reform of the Access to Information Act; give the Information Commissioner the power to order the release of information; subject the exclusion of cabinet confidences to review by the Information Commissioner; oblige public officials to create the records necessary to document their actions and decisions; provide a general public interest override for all exemptions; eliminate blanket exceptions rules; and ensure that the disclosure of requirements of the ATIA cannot be circumvented by secrecy provisions in other federal statutes, while at the same time respecting the confidentiality of national security and the privacy of personal information, among other actions (Stanbury 2010c). Had elected and administrative officials fully grasped the importance of the implementation of institutional counter-powers and civil society’s need for transparency, had they realized that “democratic societies require a variety of forms of authority and the new separation of powers represent a major new dimension to decision-making in democracies” (Vibert 2007: 12), they would have implemented proactive disclosure for most government information – that is, “open government” – and protected politically THE ACCESS-TO-INFORMATION REGIME IN CANADA 243 sensitive information. Instead, the central apparatus of government has moved in the opposite direction and has imposed mandatory consultations with the PCO for almost all access-to-information requests, even those without any political fallout. This decision has caused major information jams and civil service frustrations. In a recent assessment of the performance of freedom-of-access laws in the United Kingdom, New Zealand, Australia, Canada and Ireland, Hazell and Worthy noted that Canada “comes last as it has continually suffered from a combination of low use, low political support and a weak Information Commissioner since its inception” (2010). Notes 1 It was, however, studied quite extensively after the Second World War. 2 NDP MP Barry Mather tabled a bill on access to information in the mid-1960s; Conservative MP Gerald Baldwin, in 1974 and 1977; Lincoln Alexander, in 1976; Frank Oberle, in 1977; Ian Waddell, in 1980; and Walter Baker, in 1982 (Drapeau and Racicot 2010, section 14, p. 4). 3 Vibert (2007: 20) includes among unelected bodies independent risk assessors (such as the Canadian Nuclear Safety Commission), independent service providers (such as the CBC), and selected watchers of boundaries between state and market (such as the CRTC). 4 Donald Savoie, whose work relies on interviews with high civil servants and elected officials, echoes this idea in his books. 5 The 2008–09 statistical report published by the Treasury Board Secretariat (TBS) stated that only 57.1 per cent of all requests were responded to within the statutory period of thirty days. According to Suzanne Legault, the current Information Commissioner, the Achilles’ heel of the access-to-information system is extension of deadlines (Canada, Office of the Information Commissioner 2009). An Information Commissioner’s assessment of response delays by twenty-four federal institutions representing 88 per cent of all requests for information in 2008–09 shows that seven organizations responded within an average delay of between 31 and 60 days; six, between 61 and 90 days; six, between 91 and 120 days; and five, between 157 and 163 days (Canada, Office of the Information Commissioner 2010). 6 In October 2010, the Professional Institute of the Public Service of Canada launched an Internet site on the use of public science for the public (http://www.publicscience.ca/ portal/page/portal/science/aboutus), which aims to inform Canadian citizens of the work of government scientists. This initiative illustrates the need to better communicate with the public on science matters. 7 Communications tricks and interference with access to information, because of their complexity and details, have not yet attracted strong popular consideration. 8 Among the questionable projects funded were $274,000 on public toilets 20 km from the summit site, $100,000 on a gazebo an hour’s drive away, $1.1 million for sidewalk and tree upgrades 100 km away, $194,000 for a park 100 km away, and $745,000 on downtown improvements for three towns nearly 70 km away (see Bryden [2011]). References Blanchfield, Mike, and Jim Bronskill. 2010. “Harper’s message control is unprecedented, critics say.” The Globe and Mail, 6 June. 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