HP 3PAR StoreServ 7000 Storage Service Guide Abstract This guide provides information about maintenance and upgrading HP 3PAR StoreServ 7000 Storage system hardware components for authorized technicians. HP Part Number: QR482-96503 Published: September 2013 Edition: 1 Downloaded from www.Manualslib.com manuals search engine © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft®, Windows®, are U.S. registered trademarks of Microsoft Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Warranty WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty Printed in the US Downloaded from www.Manualslib.com manuals search engine Contents 1 Servicing the Storage System........................................................................5 Service Processor Onsite Customer Care .....................................................................................5 Accessing the HP 3PAR Management Console.........................................................................5 CSR........................................................................................................................................5 Types of CSR.......................................................................................................................6 Accessing Replacement Videos..............................................................................................6 Parts-only Warranty Service...................................................................................................6 Identifying a Replaceable Part....................................................................................................6 Swappable Components.......................................................................................................7 Getting Recommended Actions...................................................................................................7 Powering Off/On the Storage System..........................................................................................8 Powering Off.......................................................................................................................8 Powering On.......................................................................................................................9 Disengaging the PDU Pivot Brackets............................................................................................9 Replacing an Interconnect Link Cable........................................................................................10 Repairing a Disk Drive.............................................................................................................10 Removing a 2.5 inch Disk ..................................................................................................13 Removing a 3.5 inch Disk...................................................................................................14 Installing a Disk Drive.........................................................................................................15 Verifying Disk Drives...........................................................................................................16 Disk Drive Numbering........................................................................................................17 Controller Node Replacement Procedure....................................................................................18 Preparation.......................................................................................................................18 Node Identification and Shutdown.......................................................................................19 Node Removal..................................................................................................................19 Node Installation...............................................................................................................20 Node Verification..............................................................................................................21 SFP Repair.............................................................................................................................21 Replacing an SFP...............................................................................................................25 2 Understanding LED Indicator Status.............................................................26 Enclosure LEDs.......................................................................................................................26 Bezels LEDs.......................................................................................................................26 Disk Drive LEDs..................................................................................................................26 Storage System Component LEDs..............................................................................................27 Power Cooling Module LEDs................................................................................................27 Drive PCM LEDs............................................................................................................29 I/O Modules LEDs.............................................................................................................30 Controller Node and Internal Component LEDs...........................................................................31 Ethernet LEDs....................................................................................................................32 Node FC and CNA Port LEDs..............................................................................................32 Fibre Channel (FC) Adapter LEDs.........................................................................................33 Converged Network Adapter (CNA) LEDs.............................................................................34 Node FC and CNA Port Numbering....................................................................................34 SAS Port LEDs....................................................................................................................35 Interconnect Port LEDs.........................................................................................................36 Verifying Service Processor LEDs...............................................................................................36 3 Support and Other Resources.....................................................................39 Contacting HP........................................................................................................................39 HP 3PAR documentation..........................................................................................................39 Typographic conventions.........................................................................................................42 Contents Downloaded from www.Manualslib.com manuals search engine 3 HP 3PAR branding information.................................................................................................42 4 Documentation feedback...........................................................................43 A Installing Storage Software Manually..........................................................44 Connecting to the Laptop.........................................................................................................44 Connecting the Laptop to the Controller Node.......................................................................44 Connecting the Laptop to the HP 3PAR Service Processor........................................................44 Serial Cable Connections....................................................................................................44 Maintenance PC Connector Pin-outs ...............................................................................44 Service Processor Connector Pin-outs ...............................................................................45 Manually Initializing the Storage System Software.......................................................................45 Manually Setting up the Storage System................................................................................45 Installing HP 3PAR OS Files .....................................................................................................48 Adding a Storage System to the Service Processor......................................................................50 Exporting Test LUNs................................................................................................................51 Defining Hosts...................................................................................................................51 Creating and Exporting Test Volumes....................................................................................52 B Node Rescue...........................................................................................54 Service Processor (Physical) Node Rescue .................................................................................54 C Illustrated Parts Catalog............................................................................56 Drive Enclosure Components....................................................................................................56 Storage System Components....................................................................................................58 Controller Node and Internal Components.................................................................................60 Service Processor....................................................................................................................63 Miscellaneous Cables and Parts...............................................................................................63 D Uninstalling the Storage System..................................................................66 Storage System Inventory.........................................................................................................66 Removing Storage System Components from an Existing or Third Party Rack...................................66 4 Contents Downloaded from www.Manualslib.com manuals search engine 1 Servicing the Storage System Use this chapter to perform removal and replacement procedures on the HP 3PAR StoreServ 7000 Storage systems. CAUTION: Before servicing any component in the storage system, prepare an Electrostatic Discharge-safe (ESD) work surface by placing an antistatic mat on the floor or table near the storage system. Attach the ground lead of the mat to an unpainted surface of the rack. Always use a wrist-grounding strap provided with the storage system. Attach the grounding strap clip directly to an unpainted surface of the rack. For more information on part numbers for storage system components listed in this chapter, see the “Illustrated Parts Catalog” (page 56). Service Processor Onsite Customer Care Use SPOCC to access Guided Maintenance or the SPMAINT (Service Processor Maintenance) in the Command Line Interface (CLI), where you perform various administrative and diagnostic tasks to support both the storage system and the SP. To open SPOCC, enter the SP IP address in a web browser and enter your user name and password. Figure 1 SPOCC – Support page Accessing the HP 3PAR Management Console To access the HP 3PAR Management console: 1. Double-click the exe to open the console. 2. Enter your user name and password. 3. Under the Systems tree in the left panel, select the storage system to be serviced to connect. CSR HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. Service Processor Onsite Customer Care Downloaded from www.Manualslib.com manuals search engine 5 The materials shipped with a replacement CSR part specify whether a defective part must be returned to HP. When required, you must ship the defective part to HP within a defined period of time, normally five business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part could result in HP billing you for the replacement. With a CSR, HP pays all shipping and part return costs and determines the courier/carrier to be used. For more information about CSR, contact an HP-authorized service provider or go to http:// www.hp.com/go/selfrepair. To order parts, contact an HP-authorized service provider or go to http://www.hp.com/buy/parts. NOTE: Some HP parts are not designed for customer self repair. To satisfy the customer warranty, HP requires that an authorized service provider replace such parts. Types of CSR • Mandatory – You order the part directly from HP and repair the product yourself. Onsite or return-to-depot repair is not provided under warranty. • Optional – You can order the part directly from HP and repair the product yourself, or you can request that HP repair the product. If you request repair from HP, you may be charged for the repair, depending on the product warranty. NOTE: In some instances, remote support by an HP authorized service provider may be needed to fully diagnose a part failure. • No – The replaceable part is not available for self repair. For assistance, contact an HP-authorized service provider to replace the part. These parts include the drive and node enclosures, the I/O modules, PCMs, and internal components of the controller node in the HP 3PAR StoreServ 7000 systems. Types of CSR components include: • Disk drive • Controller node • SFP Accessing Replacement Videos HP produced videos of the procedures to assist you in replacing components. To view the videos, go to the HP Customer Self Repair Services Media Library website and navigate to your product: http://www.hp.com/go/sml Parts-only Warranty Service Your HP Limited Warranty may include a parts-only warranty service. Under the terms of parts-only warranty service, HP provides replacement parts free of charge. For parts-only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you are charged for the travel and labor costs of this service. Identifying a Replaceable Part Parts have a nine-character spare part number on their labels. For some spare parts, the part number is available in the system. Alternatively, the HP call center can assist in identifying the correct spare part number. 6 Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine Figure 2 Product label with HP Spare part number Swappable Components Colored touch points on a storage system component (such as a lever or latch) identify whether the system should be powered on or off during a part replacement: • Hot-swappable – Parts are identified by red-colored touch points. The system can remain powered on and active during replacement. NOTE: Disk drives are hot-swappable, even though they are yellow and do not have red touch points. • Warm-swappable– Parts are identified by gray touch points. The system does not fail if the part is removed, but data loss may occur if the replacement procedure is not followed correctly. • Cold-swappable – Parts are identified by blue touch points. The system must be powered off or otherwise suspended before replacing the part. CAUTION: • Do not replace cold-swappable components while power is applied to the product. Power off the device and then disconnect all AC power cords. • Power off the equipment and disconnect power to all AC power cords before removing any access covers for cold-swappable areas. • When replacing hot-swappable components, allow approximately 30 seconds between removing the failed component and installing the replacement. This time is needed to ensure that configuration data about the removed component is cleared from the system registry. To prevent overheating due to an empty enclosure or bay, use a blank or leave the slightly disengaged component in the enclosure until the replacement can be made. Drives must be replaced within 10 minutes, nodes 30 minutes and all other parts within 6 minutes. • Before replacing a hot-swappable component, ensure that steps have been taken to prevent loss of data. Getting Recommended Actions This section explains the steps required to get from an alert message to the action associated with the alert. The Component line in the right column lists the cage number, magazine number, and drive number (cage:magazine:disk). The first and second numbers are sufficient to identify the exact disk in an EOS system, since there is always only a single disk (disk 0) in a single magazine. The information displayed in the Component line depends on the type of components causing the alert. Getting Recommended Actions Downloaded from www.Manualslib.com manuals search engine 7 1. Follow the link to alert actions under Recommended Actions (see Figure 3 (page 8)). Figure 3 Verify Drive Failure Alert 2. 3. 4. 5. 6. At the HP Storage Systems Guided Troubleshooting web site, follow the link for your product. At the bottom of the HP 3PAR product page, click the link for HP 3PAR Alert Messages. At the bottom of the Alert Messages page, choose the correct message code series based on the first four characters of the alert message code. Choose the next digit in the code to narrow the message code series. On the next page, select the message code that matches the one that appeared in the alert. The next page shows the message type based on the message code selected and provides a link to the suggested action. 7. 8. Follow the link. On the suggested actions page, scroll through the list to find the message state listed in the alert message. The recommended action is listed next to the message state. Powering Off/On the Storage System The following describes how to power the storage system on and off. WARNING! Do not power off the system unless a service procedure requires the system to be powered off. Before you power off the system to perform maintenance procedures, first verify with a system administrator. Powering Off Before you begin, use either SPMAINT or SPOCC to shut down and power off the system. For information about SPOCC, see “Service Processor Onsite Customer Care ” (page 5). NOTE: PDUs in any expansion cabinets connected to the storage system may need to be shut off. Use the locatesys command to identify all connected cabinets before shutting down the system. The command blinks all node and drive enclosure LEDs. The system can be shutdown before powering off by any of the following three methods: Using SPOCC 1. 2. 8 Select InServ Product Maintenance. Select Halt an InServ cluster/node. Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine 3. 4. 5. 6. Follow the prompts to shutdown a cluster. Do not shut down individual Nodes. Turn off power to the node PCMs. Turn off power to the drive enclosure PCMs. Turn off all PDUs in the rack. Using SPMAINT 1. 2. 3. Select option 4 (InServ Product Maintenance). Select Halt an InServ cluster/node. Follow the prompts to shutdown a cluster. Do not shut down individual Nodes. NOTE: 4. 5. 6. The shutdown procedure must be repeated for each node in the system. Turn off power to the node PCMs. Turn off power to the drive enclosure PCMs. Turn off all PDUs in the rack. Using CLI Directly on the Controller Node if the SP is Inaccessible 1. 2. Enter the CLI command shutdownsys – halt. Confirm all prompts. Allow 2-3 minutes for the node to halt, then verify that the node Status LED is flashing green and the node hotplug LED is blue, indicating that the node has been halted. For information about LEDs status, see “Understanding LED Indicator Status” (page 26). CAUTION: Failure to wait until all controller nodes are in a halted state could cause the system to view the shutdown as uncontrolled and place the system in a checkld state upon power up. This can seriously impact host access to data. 3. 4. 5. Turn off power to the node PCMs. Turn off power to the drive enclosure PCMs. Turn off all PDUs in the rack. Powering On 1. 2. 3. Set the circuit breakers on the PDUs to the ON position. Set the switches on the power strips to the ON position. Power on the drive enclosure PCMs. NOTE: To avoid any cabling errors, all drive enclosures must have at least one or more hard drive(s) installed before powering on the enclosure. 4. 5. Power on the node enclosure PCMs. Verify the status of the LEDs, see “Understanding LED Indicator Status” (page 26). Disengaging the PDU Pivot Brackets To access the vertically mounted power distribution units (PDU) or servicing area, the PDUs can be lowered out of the rack. 1. Remove the two top mounting screws. 2. Pull down on the PDU to lower. NOTE: If necessary, loosen the two bottom screws to easily pull down the PDU. Disengaging the PDU Pivot Brackets Downloaded from www.Manualslib.com manuals search engine 9 3. Ensure the PDUs are in a fully lowered position before accessing. Figure 4 Disengaging the PDU Pivot Brackets Replacing an Interconnect Link Cable Before replacing an Interconnect Link cable, verify with the system administrator before powering off the system. 1. Shutdown all the controller nodes in the system. 2. Turn off power to the controller node PCMs. 3. Turn off power to the drive enclosure PCMs. 4. Turn off power to all PDUs in the rack. 5. Replace the damaged cable. Verify the direction of the cable connectors matches with the ports before connecting. 6. Set the circuit breakers on the PDUs to the ON position. 7. Set the switches on the power strips to the ON position. 8. Power on the drive enclosure PCMs. 9. Power on the node enclosure PCMs. 10. Verify the status of the LEDs, see “Understanding LED Indicator Status” (page 26). Repairing a Disk Drive Use the following instructions for replacing failed disk drives or solid-state drives (SSD). WARNING! If the StoreServ is enabled with HP 3PAR Data Encryption feature, only use the self-encrypting drives (SED). Using a non-self-encrypting drive may cause errors during the upgrade process. CAUTION: 10 • If you require more than 10 minutes to replace a disk drive, install a blank disk drive to prevent overheating while you are working. • To avoid damage to hardware and the loss of data, never remove a disk drive without confirming that the disk fault LED is lit. Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine NOTE: SSDs have a limited number of writes that can occur before reaching the SSD's write endurance limit. This limit is generally high enough so wear out will not occur during the expected service life of an HP 3PAR StoreServ under the great majority of configurations, IO patterns, and workloads. HP 3PAR StoreServ tracks all writes to SSDs and can report the percent of the total write endurance limit that has been used. This allows any SSD approaching the write endurance limit to be proactively replaced before they are automatically spared out. An SSD has reached the maximum usage limit once it exceeds its write endurance limit. Following the product warranty period, SSDs that have exceeded the maximum usage limit will not be repaired or replaced under HP support contracts. Identifying a Disk Drive 1. Under the Systems tree in the left panel of HP 3PAR Management Console, select the storage system to be serviced. The Summary tab should be displayed indicating the failed drive (see Figure 5 (page 11)). Figure 5 Summary Tab NOTE: The Physical Disks may indicate Degraded, which indicates that the disk drive is not yet ready for replacement. It may take several hours for the data to be recreated; do not proceed until the status is Failed. 2. On the Summary tab, select the Failed link in the Physical Disk row next to the red X icon ( ). CAUTION: If more than one disk drive is failed or degraded, contact your authorized service provider to determine if the repair can be done in a safe manner, preventing down time or data loss. A filtered table displays, showing only failed or degraded disk drives (see Figure 6 (page 12)). Repairing a Disk Drive Downloaded from www.Manualslib.com manuals search engine 11 Figure 6 Filtered Table The Alert tab displays a filtered Alert table showing only the critical alerts associated with disk drives, where the alert details are displayed (see Figure 7 (page 12)). NOTE: The lower pane lists the alerts in a tabular fashion (you can see the highlighted alert in Figure 7 (page 12)). Highlighted alerts display their details in the pane above the list. Figure 7 Alert Details 3. Double click the relevant alert to display the full alert. Disk Drive (Magazine) Location 1. 2. Execute steps 1 through 3 in the “Identifying a Disk Drive”. Select the Cage link for the Failed drive (see Figure 8 (page 12)). Figure 8 Cage Link for Failed Drive 3. 12 Select the Locate icon in the top toolbar of the Management Console. Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine Figure 9 Tool Bar Locate Icon 4. In the Locate Cage dialog box, enter an appropriate time to allow service personnel to view the LED status of the Drive Enclosure (Cage). See Figure 10 (page 13). NOTE: If necessary, use the Stop Locate icon to halt LED flashing. Figure 10 Locate Cage Dialog Box An icon with a flashing LED will be shown next to the cage, which flashes all drives in this cage except the failed drive. Removing a 2.5 inch Disk 1. 2. 3. 4. Pinch the handle latch to release the handle into open position. Pull the handle away from the enclosure and wait 30 seconds. Gently slide the disk drive out of the enclosure and set aside. Remove the replacement disk drive from its packaging. To reinstall a new disk drive, see “Installing a Disk Drive” (page 15). Repairing a Disk Drive Downloaded from www.Manualslib.com manuals search engine 13 Figure 11 7200 and 7400 Two Node System (HP M6710 Drive Enclosure) Removing a 3.5 inch Disk To remove a 3.5 inch disk drive: 1. Pinch the latch in the handle towards the hinge to release the handle. 2. Gently pull the disk drive one inch and wait 30 seconds. 3. Slide the disk drive out of the enclosure and set aside. 4. To reinstall a new disk drive, see “Installing a Disk Drive” (page 15). Figure 12 Removing a 3.5 inch disk drive 14 Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine Installing a Disk Drive CAUTION: Blank disk drive carriers are provided and must be used if all slots in the enclosure are not filled with disk drives. CAUTION: To avoid potential damage to equipment and loss of data, handle disk drives carefully. Each disk drive includes a green and amber LED on the front to indicate disk drive status. NOTE: type. All drives in a vertical column of an LFF drive enclosure must be the same speed and NOTE: Before beginning this procedure, review how to load the drives based on drive type, speed, and capacity. For more information, see Guidelines for Installing Disk Drives in Disk Enclosures in the HP 3PAR StoreServ 7000 Storage Installation Guide. Installing a 2.5 inch disk drive (SFF) 1. 2. 3. Press the handle latch to open the handle. Insert the disk drive into the enclosure with the handle opened from the top in the vertical position. Slide the disk drive into the enclosure until it engages; push firmly until it clicks. Figure 13 7200 and 7400 Two Node System (HP M6710 Drive Enclosure) Installing a 3.5 inch disk drive (LFF) 1. 2. 3. Press the handle latch to open the handle. Position the disk drive so the handle opens from the left and slide it into the enclosure. Push firmly until the handle fully engages and clicks. Repairing a Disk Drive Downloaded from www.Manualslib.com manuals search engine 15 Figure 14 Installing a 3.5 inch disk drive Verifying Disk Drives 1. 2. Verify the disk drive has been successfully replaced. Display the physical disks to monitor. Open the system in the Systems tab and select Physical Disks. NOTE: Users can select the column header State to resort. NOTE: Until data has been restored, the original disk drive will display as Failed and the replacement disk drive will display as Degraded. 16 Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine 3. The new drive displays in the same position as the failed drive and the State is listed as Normal. NOTE: The drive that was replaced continues to display in the table as Failed until the disk rebuild is complete, which may take several hours. When the process is complete, the failed drive is dismissed and dropped from the display. Disk Drive Numbering Figure 15 7200 and 7400 2-Node - displayed as DCN1 in software output Figure 16 7400 4 Controller Node Displayed as DCN1 in Software Output Repairing a Disk Drive Downloaded from www.Manualslib.com manuals search engine 17 Figure 17 M6710 (2U24) Displayed as DCS2 in Software Output Figure 18 M6720 (4U24) Displayed as DCS1 in Software Output Controller Node Replacement Procedure When the failure notification is received customers should contact their Authorized Service Providers (ASPs) for assistance with failure verification, identification of the exact component to be replaced, and the location of the failed node, if replacement is required. CAUTION: Customers should replace a controller node only on StoreServ 7200 Storage; other internal components should be serviced by ASPs. NOTE: Do not order a replacement node until the ASP has verified the failure, including a procedure to reset the node. CAUTION: Alloy gray-colored latches on components such as the node mean the component is warm-swappable. HP recommends shutting down the node (with the enclosure power remaining on) before removing this component. Contact your ASP for node diagnosis and shutdown. CAUTION: minutes. NOTE: To prevent overheating, node replacement requires a maximum service time of 30 Be sure to put on your electrostatic discharge wrist strap to avoid damaging any circuitry. Preparation When the replacement part has been received, complete the following steps before contacting your ASP for assistance with preparation for replacement: 1. Unpack the replacement node and place it on an ESD safe mat. 18 Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine 2. Remove the node cover: a. Loosen the two thumbscrews that secure the node cover to the node. b. Lift the node cover and remove. 3. If a PCIe adapter exists in the failed node: a. Unpack the replacement PCIe adapter and place it on a ESD safe mat. b. Remove the PCIe adapter riser card from the replacement node by grasping the blue touch point on the riser card and pulling the riser card up and away from the node. c. Insert the replacement PCIe adapter onto the riser card. d. Replace the PCIe adapter assembly by aligning the recesses on the adapter plate with the pins on the node chassis. This should align the riser card with the slot on the node. Snap the PCIe adapter assembly into the node. 4. Replace the node cover: a. While aligning the node rod with the cutout in the front, and the guide pins with the cutouts in the side, lower the node cover into place. b. Tighten the two thumbscrews to secure the node cover to the node. 5. Pull the gray node rod to the extracted position, out of the component. Node Identification and Shutdown Contact your ASP for assistance in completing this task. Node Removal 1. Allow 2-3 minutes for the node to halt, then verify the Node Status LED is flashing green and the Node UID LED is blue, indicating that the node has been halted. CAUTION: The system will not fail if the node is properly halted before removal but data loss may occur if the replacement procedure is not followed correctly. NOTE: The Node Fault LED may be amber, depending on the nature of the node failure. Figure 19 Verify Node LED Status NOTE: 2. 3. Nodes 1 and 3 are rotated with respect to nodes 0 and 2. Ensure that all cables on the failed node are marked to facilitate reconnecting later. At the rear of the rack, remove cables from the failed node. Controller Node Replacement Procedure Downloaded from www.Manualslib.com manuals search engine 19 4. 5. 6. 7. Pull the gray node rod to remove the node from the enclosure. When the node is halfway out of the enclosure, use both hands to slide the node out completely. Set the node on the ESD safe mat next to the replacement node for servicing. Push in the failed node’s grey rod to ready it for packaging and provide differentiation from the replacement node. Node Installation 1. Move both SFPs from the onboard FC ports on the failed node to the onboard FC ports on the replacement node: a. Lift the retaining clip and carefully slide the SFP out of the slot. b. Carefully slide the SFP into the FC port on the replacement node until fully seated and close the wire handle to secure it in place. 2. If a PCIe adapter is installed in the failed node, move the SFPs from the PCIe adapter on the failed node to the PCIe adapter on the replacement node: a. Lift the retaining clip and carefully slide the SFP out of the slot. b. Carefully slide the replacement SFP into the adapter on the replacement node until fully seated. Close the wire handle to secure it in place. 3. On the replacement node, ensure that the gray node rod is in the extracted position, pulled out of the component. With your hands grasping each side of the replacement node, gently slide it into the enclosure. Ensure the node is aligned with the grooves in the slot. 4. CAUTION: 5. Ensure that the node is correctly oriented; alternate nodes are rotated 180°. Keep sliding the node in until the it halts against the insertion mechanism. CAUTION: Do not proceed until the replacement node has an Ethernet cable connected. Without an Ethernet cable, node rescue cannot complete and the replacement node will not be able to rejoin the cluster. 6. 7. Reconnect the cables to the node. Push the extended gray node rod into the node to ensure the node is correctly installed. CAUTION: If the blue LED is flashing, it is an indication that the node is not properly seated. Pull out the grey node rod and push it back in to ensure that the node is fully seated. NOTE: Once inserted, the node should power up and go through the node rescue procedure before joining the cluster. This may take up to 10 minutes. 8. 9. Verify the node LED is blinking green in synchronization with other nodes, indicating that the node has joined the cluster. Follow the return instructions provided with the new component. NOTE: If a PCIe adapter is installed in the failed node, leave it installed. Do not remove and return it in the packaging for the replacement PCIe adapter. 20 Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine Node Verification 1. Verify the node is installed successfully: a. Under the Systems tree in the left panel, double click the storage system just serviced. b. In the lower, right of the Summary tab, in the Health section, check the State status is Normal. NOTE: If the state is not normal contact your ASP for further assistance. Figure 20 Verifying the Node Status 2. Select Controller Nodes. The Status LED for the replaced node may indicate green and take up to 3 minutes to change to green blinking (see Figure 21 (page 21)). Figure 21 Replaced Node Status LED SFP Repair The SFP is located in the port on the controller node HBA/CNA and there are two to six SFPs per node. Before you begin, use either SPMAINT or the HP 3PAR Management Console to identify the failed SFP. SFP Identification 1. 2. Under the Systems tree in the left panel, select the storage system to be serviced. On the Summary tab, click the Port link to open the port's tab. SFP Repair Downloaded from www.Manualslib.com manuals search engine 21 Typically the State is listed as Loss sync, the Mode as Initiator and the Connected Device Type as Free. 3. Verify that the SFP has been successfully replaced by refreshing the above pane. State should now be listed as Ready, the Mode as Target and the Connected Device Type as Host. To perform maintenance using CLI, access SPMAINT: 1. In the 3PAR Service Processor Menu, select option 7 Interactive CLI for an InServ. 2. Issue the following commands: • showport to view the port State: s750 cli%showport N:S:P Mode State Node_WWN Port_WWN/HW_Addr Type Protocol Label Partner FailoverState 0:0:1 initiator ready 50002ACFF70185A6 50002AC0010185A6 disk SAS 0:0:2 initiator ready 50002ACFF70185A6 50002AC0020185A6 disk SAS 0:1:1 target ready 2FF70002AC0185A6 20110002AC0185A6 host FC 0:1:2 target ready 2FF70002AC0185A6 20120002AC0185A6 host FC 0:2:1 target loss_sync - 2C27D75301F6 iscsi iSCSI 0:2:2 target loss_sync - 2C27D75301F2 iscsi iSCSI 22 Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine 0:3:1 peer offline - 0002AC8004DB rcip 1:0:1 initiator ready 50002ACFF70185A6 50002AC1010185A6 disk 1:0:2 initiator ready 50002ACFF70185A6 50002AC1020185A6 disk 1:1:1 target ready 2FF70002AC0185A6 21110002AC0185A6 host 1:1:2 target loss_sync 2FF70002AC0185A6 21120002AC0185A6 free 1:2:1 initiator loss_sync 2FF70002AC0185A6 21210002AC0185A6 free 1:2:2 initiator loss_sync 2FF70002AC0185A6 21220002AC0185A6 free 1:2:3 initiator loss_sync 2FF70002AC0185A6 21230002AC0185A6 free 1:2:4 initiator loss_sync 2FF70002AC0185A6 21240002AC0185A6 free 1:3:1 peer offline - 0002AC8004BD rcip - • IP RCIP0 SAS SAS FC FC FC FC FC FC IP RCIP1 showport -sfp to verify which SFP requires replacement: cli%showport -sfp N:S:P -State- -Manufacturer- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM 0:1:1 OK HP-F 8.5 No No No Yes 0:1:2 OK HP-F 8.5 No No No Yes 0:2:1 OK AVAGO 10.3 No No Yes Yes 0:2:2 OK AVAGO 10.3 No No Yes Yes 1:1:1 OK HP-F 8.5 No No No Yes 1:1:2 1:2:1 OK HP-F 8.5 No No Yes Yes 1:2:2 OK HP-F 8.5 No No Yes Yes 1:2:3 OK HP-F 8.5 No No Yes Yes 1:2:4 OK HP-F 8.5 No No Yes Yes 3. 4. Replace the SFP. See “Replacing an SFP” (page 25). Issue the following commands: • showport to verify that the ports are in good condition and the State is listed as ready: cli%showport N:S:P Mode State Node_WWN Port_WWN/HW_Addr Type Protocol Label Partner FailoverState 0:0:1 initiator ready 50002ACFF70185A6 50002AC0010185A6 disk SAS 0:0:2 initiator ready 50002ACFF70185A6 50002AC0020185A6 disk SAS 0:1:1 target ready 2FF70002AC0185A6 20110002AC0185A6 host FC 0:1:2 target ready 2FF70002AC0185A6 20120002AC0185A6 host FC 0:2:1 target loss_sync 2C27D75301F6 iscsi iSCSI 0:2:2 target loss_sync 2C27D75301F2 iscsi iSCSI 0:3:1 peer offline 0002AC8004DB rcip IP RCIP0 1:0:1 initiator ready 50002ACFF70185A6 50002AC1010185A6 disk SAS 1:0:2 initiator ready 50002ACFF70185A6 50002AC1020185A6 disk SAS SFP Repair Downloaded from www.Manualslib.com manuals search engine 23 1:1:1 target ready 2FF70002AC0185A6 21110002AC0185A6 host FC 1:1:2 target ready 2FF70002AC0185A6 21120002AC0185A6 host FC 1:2:1 initiator loss_sync 2FF70002AC0185A6 21210002AC0185A6 free 1:2:2 initiator loss_sync 2FF70002AC0185A6 21220002AC0185A6 free 1:2:3 initiator loss_sync 2FF70002AC0185A6 21230002AC0185A6 free 1:2:4 initiator loss_sync 2FF70002AC0185A6 21240002AC0185A6 free 1:3:1 peer offline 0002AC8004BD rcip RCIP1 - • FC - FC - FC - FC - IP showport -sfp to verify that the replaced SFP is connected and the State is listed as OK: cli% showport -sfp N:S:P -State- -Manufacturer- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM 0:1:1 OK HP-F 8.5 No No No Yes 0:1:2 OK HP-F 8.5 No No No Yes 0:2:1 OK AVAGO 10.3 No No Yes Yes 0:2:2 OK AVAGO 10.3 No No Yes Yes 1:1:1 OK HP-F 8.5 No No No Yes 1:1:2 OK HP-F 8.5 No No No Yes 1:2:1 OK HP-F 8.5 No No Yes Yes 1:2:2 OK HP-F 8.5 No No Yes Yes 1:2:3 OK HP-F 8.5 No No Yes Yes 1:2:4 OK HP-F 8.5 No No Yes Yes Open the HP 3PAR Management Console 1. Under the Systems tree in the left panel, select the storage system to be serviced to connect. 2. On the Summary tab, click the Port link to open the port's tab. 3. Verify that State is listed as Loss Sync, the Mode is listed as Initiator, and the Connected Device Type is listed as Free. Figure 22 Port details 4. 24 Contact HP Support for further verification. Servicing the Storage System Downloaded from www.Manualslib.com manuals search engine 5. 6. Replace the SFP. See “Replacing an SFP” (page 25). In the HP 3PAR Management Console, verify that the SFP is successfully replaced. The replaced port State is listed as Ready, the Mode is listed as Target, and the Connected Device Type is listed as Host. Figure 23 Port details Replacing an SFP 1. 2. 3. 4. 5. After identifying the SFP that requires replacement, disconnect the cable and lift the retaining clip to carefully slide the SFP out of the slot. Remove the replacement SFP module from its protective packaging. Carefully slide the replacement SFP into the adapter until fully seated, close the retaining clip to secure it in place, and reconnect the cable. Place the failed SFP into the packaging for return to HP. Reconnect the cable to the SFP module and verify that the link status LED is solid green. SFP Repair Downloaded from www.Manualslib.com manuals search engine 25 2 Understanding LED Indicator Status Storage system components have LEDs to indicate status of the hardware and whether it is functioning properly. These indicators help diagnose basic hardware problems. You can quickly identify hardware problems by examining the LEDs on all components using the tables and illustrations in this chapter. Enclosure LEDs Bezels LEDs The bezels are located at the front of the system on each side of the drive enclosure and include three LEDs. Figure 24 Bezel LEDs Table 1 Bezel LEDs Callout LED Appearance Indicates 1 Green On – System power is available. Amber On – System is running on battery power. System Power 2 Module Fault Amber On – System hardware fault to I/O modules or PCMs within the enclosure. At the rear of the enclosure, identify if the PCM or I/O module LED is also Amber. 3 Disk Drive Status Amber On – Specific disk drive LED identifies the affected disk. This LED applies to disk drives only. NOTE: Prior to running the installation scripts, the numeric display located under the Disk Drive Status LED on the bezels may not display the proper numeric order in relation to their physical locations. The correct sequence will be displayed after the installation script completes. Disk Drive LEDs The LEDs are located on the front of the disk drives: 26 Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine Figure 25 Disk Drive LEDs Table 2 Disk drive LEDs LED Appearance Status Indicates 1 - Fault Amber On Disk failed and is ready to be replaced. Flashing The locatecage command has been issued. Fault LEDs for failed disk drives do not blink. The I/O module Fault LEDs at the rear of the enclosure also blink. On Normal operation Flashing Activity 2 - Activity Green Storage System Component LEDs The storage system includes the following components in the enclosure at the rear of the system. Power Cooling Module LEDs The PCM has four or six LEDs, depending on PCM, and all are located in the corner of the module. Storage System Component LEDs Downloaded from www.Manualslib.com manuals search engine 27 Figure 26 PCM LEDs The following table describes the LED states. Table 3 PCM LED Descriptions Icon LED AC input fail PCM OK Fan Fail DC Output Fail Battery Fail 28 Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine Appearance Indicates On No AC power or PCM fault Flashing Firmware download On AC present and PCM On / OK Flashing Standby mode On PCM fail or PCM fault Flashing Firmware download On No AC power or fault or out of tolerance Flashing Firmware download On Hard fault (not recoverable) Flashing Soft fault (recoverable) Amber Green Amber Amber Amber Table 3 PCM LED Descriptions (continued) Icon LED Battery Good Appearance Indicates On Present and charged Flashing Charging or disarmed Green Drive PCM LEDs The following figure shows the drive enclosure PCM LEDs. Figure 27 Drive PCM LEDs The next table describes the drive PCM LED states. Table 4 Drive PCM LED Descriptions Icon LED AC input fail PCM OK Fan Fail Appearance Indicates On No AC power or PCM fault Flashing FiPartner PCM Faulty/Off or Firmware Download On AC Present and PCM On / OK Flashing Standby mode On PCM fail or PCM fault Flashing Firmware download Amber Green Amber Storage System Component LEDs Downloaded from www.Manualslib.com manuals search engine 29 Table 4 Drive PCM LED Descriptions (continued) Icon LED DC Output Fail Appearance Indicates On No AC power or fault or out of tolerance Flashing Firmware download Amber I/O Modules LEDs I/O modules are located on the back of the system. I/O modules have two mini-SAS universal ports, which can be connected to HBAs or other ports and each port includes External Port Activity LEDs, labeled 0–3. The I/O module also includes a Power and Fault LED. Figure 28 M6710 I/O Module Figure 29 M6720 I/O Module Table 5 I/O module LEDs Icon 30 Function Appearance State Meaning Power Green On Power is on Off Power is off Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine Table 5 I/O module LEDs (continued) Icon Function Appearance State Meaning Fault Amber On Fault Off Normal operation Flashing Locate command issued Figure 30 External Port Activity LEDs Function Appearance State Meaning External Port Activity; 4 LEDs for Data Ports 0 through 3 Green On Ready, no activity Off Not ready or no power Flashing Activity Controller Node and Internal Component LEDs Controller node LEDs are shown in the following table. Figure 31 Controller Node LEDs NOTE: Issue the locatenode command to flash the hotplug LED blue. Controller Node and Internal Component LEDs Downloaded from www.Manualslib.com manuals search engine 31 Table 6 Controller Node LEDs Status Unit ID Fault Green Blue Amber On Not a Cluster member Quick Flashing Boot Slow Flashing Cluster member On OK to remove Off Not OK to remove Flashing Locate command issued On Fault Off No fault Flashing Node in cluster and there is a fault Ethernet LEDs The controller node has two built-in Ethernet ports and each includes two LEDs. Figure 32 Ethernet LEDs Table 7 Ethernet LEDs Left LED Right LED Link Up Speed Activity Green On 1 GbE Link Amber On 100 Mb Link Off No link established or 10 Mb Link On No link activity Off No link established Flashing Link activity Green Node FC and CNA Port LEDs The controller node has two FC ports; each includes two LEDs. The arrow head-shaped LEDs point to the port they are associated with. NOTE: 32 Incorrectly configured interconnect cables illuminate amber port LEDs. Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine Figure 33 FC Port LEDs Table 8 FC Port LEDs All ports No light Off Wake up failure (dead device) or power is not applied FC-1 Amber Off Not connected 3 fast blinks Connected at 4GB/s 4 fast blinks Connected at 8GB/s On Normal/Connected – link up Flashing Link down or nor connected FC-2 Green Fibre Channel (FC) Adapter LEDs Figure 34 FC Adapter LEDs Table 9 FC Adapter LEDs All ports Port speed Link status No light Amber Off Wake up failure (dead device) or power is not applied Off Not connected 3 fast blinks Connected at 4GB/s 4 fast blinks Connected at 4GB/s On Normal/Connected – link up Flashing Link down or not connected Green Controller Node and Internal Component LEDs Downloaded from www.Manualslib.com manuals search engine 33 Converged Network Adapter (CNA) LEDs Figure 35 CNA LEDs Table 10 CNA LEDs Upper Lower Link ACT (Activity) Off Link down On Link up Off No activity On Activity Green Green Node FC and CNA Port Numbering Port position is displayed as Node:Slot:Port (N:S:P) in the Management Console. Figure 36 FC Ports Table 11 FC Ports Port Slot:Port FC-1 1:1 FC-2 1:2 Figure 37 FC Adapter Ports 34 Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine Table 12 FC Adapter Ports Port Slot:Port 1 2:1 2 2:2 3 2:3 4 2:4 Figure 38 CNA Ports Table 13 CNA Ports Port Slot:Port 1 2:1 2 2:2 SAS Port LEDs The controller node has two SAS ports and each includes four LEDs, numbered 0–3: Figure 39 SAS port LEDs Controller Node and Internal Component LEDs Downloaded from www.Manualslib.com manuals search engine 35 Table 14 SAS port LEDs Appearance Indicates Green Off No activity on port. This LED does not indicate a Ready state with a solid On as the I/O Module External Port Activity LEDs do. Flashing Activity on port Interconnect Port LEDs The controller node has two interconnect ports and each includes two LEDs. NOTE: Incorrectly configured interconnect cables illuminate amber port LEDs. Figure 40 7200 Interconnect Ports LEDs Figure 41 7400 Interconnect Ports LEDs Table 15 Interconnect port LEDs 7200 A 7200 does not use any external interconnect links. Interconnect port LEDs should always be off. 7400 Fault Amber On Failed to establish link connection Off No error currently on link Flashing 1. Interconnect cabling error 2. Controller node in wrong slot 3. Serial number mismatch between controller nodes Status Green On Link established Off Link not yet established Verifying Service Processor LEDs The HP 3PAR SP (Proliant DL320e) LEDs are located at the front and rear of the SP. 36 Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine Figure 42 Front Panel LEDs Table 16 Front panel LEDs Item LED Appearance Description 1 UID LED/button Blue Active Flashing Blue System is being managed remotely Off Deactivated Green System is on Flashing Green Waiting for power Amber System is on standby, power still on Off Power cord is not attached or power supplied has failed Green System is on and system health is normal Flashing Amber System health is degraded Flashing Red System health is critical Off System power is off Green Linked to network Flashing Green Network activity Off No network link 2 3 4 Power On/Standby button and system power Health NIC status Figure 43 Rear Panel LEDs Verifying Service Processor LEDs Downloaded from www.Manualslib.com manuals search engine 37 Table 17 Rear panel LEDs Item LED Appearance Description 1 NIC link Green Link Off No link Green or Flashing Green Activity Off No activity Blue Active Flashing Blue System is being managed remotely Off Deactivated Green Normal Off Off = one or more of the following conditions: 2 3 4 NIC status UID LED/button Power supply • Power is unavailable • Power supply has failed • Power supply is in standby mode • Power supply error 38 Understanding LED Indicator Status Downloaded from www.Manualslib.com manuals search engine 3 Support and Other Resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number or Service Agreement ID (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Specify the type of support you are requesting: HP 3PAR storage system Support request HP 3PAR StoreServ 7200, 7400, and 7450 Storage systems StoreServ 7000 Storage HP 3PAR StoreServ 10000 Storage systems 3PAR or 3PAR Storage HP 3PAR T-Class storage systems HP 3PAR F-Class storage systems HP 3PAR documentation For information about: See: Supported hardware and software platforms The Single Point of Connectivity Knowledge for HP Storage Products (SPOCK) website: http://www.hp.com/storage/spock Locating HP 3PAR documents The HP 3PAR StoreServ Storage site: http://www.hp.com/go/3par To access HP 3PAR documents, click the Support link for your product. HP 3PAR storage system software Storage concepts and terminology HP 3PAR StoreServ Storage Concepts Guide Using the HP 3PAR Management Console (GUI) to configure HP 3PAR Management Console User's Guide and administer HP 3PAR storage systems Using the HP 3PAR CLI to configure and administer storage systems HP 3PAR Command Line Interface Administrator’s Manual CLI commands HP 3PAR Command Line Interface Reference Analyzing system performance HP 3PAR System Reporter Software User's Guide Installing and maintaining the Host Explorer agent in order to manage host configuration and connectivity information HP 3PAR Host Explorer User’s Guide Creating applications compliant with the Common Information HP 3PAR CIM API Programming Reference Model (CIM) to manage HP 3PAR storage systems Contacting HP Downloaded from www.Manualslib.com manuals search engine 39 For information about: See: Migrating data from one HP 3PAR storage system to another HP 3PAR-to-3PAR Storage Peer Motion Guide 40 Configuring the Secure Service Custodian server in order to monitor and control HP 3PAR storage systems HP 3PAR Secure Service Custodian Configuration Utility Reference Using the CLI to configure and manage HP 3PAR Remote Copy HP 3PAR Remote Copy Software User’s Guide Updating HP 3PAR operating systems HP 3PAR Upgrade Pre-Planning Guide Identifying storage system components, troubleshooting information, and detailed alert information HP 3PAR F-Class, T-Class, and StoreServ 10000 Storage Troubleshooting Guide Installing, configuring, and maintaining the HP 3PAR Policy Server HP 3PAR Policy Server Installation and Setup Guide Support and Other Resources Downloaded from www.Manualslib.com manuals search engine HP 3PAR Policy Server Administration Guide For information about: See: Planning for HP 3PAR storage system setup Hardware specifications, installation considerations, power requirements, networking options, and cabling information for HP 3PAR storage systems HP 3PAR 7200, 7400, and 7450 storage systems HP 3PAR StoreServ 7000 Storage Site Planning Manual HP 3PAR StoreServ 7450 Storage Site Planning Manual HP 3PAR 10000 storage systems HP 3PAR StoreServ 10000 Storage Physical Planning Manual HP 3PAR StoreServ 10000 Storage Third-Party Rack Physical Planning Manual Installing and maintaining HP 3PAR 7200, 7400, and 7450 storage systems Installing 7200, 7400, and 7450 storage systems and initializing the Service Processor HP 3PAR StoreServ 7000 Storage Installation Guide HP 3PAR StoreServ 7450 Storage Installation Guide HP 3PAR StoreServ 7000 Storage SmartStart Software User’s Guide Maintaining, servicing, and upgrading 7200, 7400, and 7450 storage systems HP 3PAR StoreServ 7000 Storage Service Guide Troubleshooting 7200, 7400, and 7450 storage systems HP 3PAR StoreServ 7000 Storage Troubleshooting Guide HP 3PAR StoreServ 7450 Storage Service Guide HP 3PAR StoreServ 7450 Storage Troubleshooting Guide Maintaining the Service Processor HP 3PAR Service Processor Software User Guide HP 3PAR Service Processor Onsite Customer Care (SPOCC) User's Guide HP 3PAR host application solutions Backing up Oracle databases and using backups for disaster HP 3PAR Recovery Manager Software for Oracle User's recovery Guide Backing up Exchange databases and using backups for disaster recovery HP 3PAR Recovery Manager Software for Microsoft Exchange 2007 and 2010 User's Guide Backing up SQL databases and using backups for disaster recovery HP 3PAR Recovery Manager Software for Microsoft SQL Server User’s Guide Backing up VMware databases and using backups for disaster recovery HP 3PAR Management Plug-in and Recovery Manager Software for VMware vSphere User's Guide Installing and using the HP 3PAR VSS (Volume Shadow Copy HP 3PAR VSS Provider Software for Microsoft Windows Service) Provider software for Microsoft Windows User's Guide Best practices for setting up the Storage Replication Adapter HP 3PAR Storage Replication Adapter for VMware for VMware vCenter vCenter Site Recovery Manager Implementation Guide Troubleshooting the Storage Replication Adapter for VMware HP 3PAR Storage Replication Adapter for VMware vCenter Site Recovery Manager vCenter Site Recovery Manager Troubleshooting Guide Installing and using vSphere Storage APIs for Array Integration (VAAI) plug-in software for VMware vSphere HP 3PAR VAAI Plug-in Software for VMware vSphere User's Guide HP 3PAR documentation Downloaded from www.Manualslib.com manuals search engine 41 Typographic conventions Table 18 Document conventions Convention Element Bold text • Keys that you press • Text you typed into a GUI element, such as a text box • GUI elements that you click or select, such as menu items, buttons, and so on Monospace text • File and directory names • System output • Code • Commands, their arguments, and argument values <Monospace text in angle brackets> • Code variables • Command variables Bold monospace text • Commands you enter into a command line interface • System output emphasized for scannability WARNING! Indicates that failure to follow directions could result in bodily harm or death, or in irreversible damage to data or to the operating system. CAUTION: NOTE: Indicates that failure to follow directions could result in damage to equipment or data. Provides additional information. Required Indicates that a procedure must be followed as directed in order to achieve a functional and supported implementation based on testing at HP. HP 3PAR branding information 42 • The server previously referred to as the "InServ" is now referred to as the "HP 3PAR StoreServ Storage system." • The operating system previously referred to as the "InForm OS" is now referred to as the "HP 3PAR OS." • The user interface previously referred to as the "InForm Management Console (IMC)" is now referred to as the "HP 3PAR Management Console." • All products previously referred to as “3PAR” products are now referred to as "HP 3PAR" products. Support and Other Resources Downloaded from www.Manualslib.com manuals search engine 4 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. 43 Downloaded from www.Manualslib.com manuals search engine A Installing Storage Software Manually WARNING! Use this procedure only if access to HP SmartStart CD or the Storage System and Service Processor Setup wizards are not available. This appendix describes how to manually set up and configure the storage system software and SP. You must execute these scripted procedures from a laptop after powering on the storage system. Connecting to the Laptop You can connect the laptop directly to a controller node or SP using the connector cables. Once you have established a serial or Ethernet connection, you can access the CLI or SPOCC to perform maintenance procedures. For more information on servicing the storage system, see the HP 3PAR StoreServ 7000 Storage Service Guide. Connecting the Laptop to the Controller Node Connect the RJ45 cable to the controller node MFG ports (known as the public interface) to the laptop with a LAN connection. For a two-node system, both nodes need to be connected to the public network. HP recommends that each node of a four-node system have a public network connection. If only two connections are used on a four-node system, each node pair should have a connection. Node pairs are 0–1 and 2–3. Connecting the Laptop to the HP 3PAR Service Processor See the HP 3PAR StoreServ 7000 Storage Installation Guide. Serial Cable Connections The gray adapter for the laptop (PN 180-0055) is used on the serial port for connection to the controller node MFG port. You will need a USB-to-serial adapter on a modern laptop to have a serial port. The black adapter for the SP (PN 180-0059) connects the Ethernet port on the laptop to the maintenance port on the controller node. Maintenance PC Connector Pin-outs Use at the laptop end of a standard Ethernet cable to connect to the maintenance port on the controller node and in conjunction with the SP adapter (PN 180-0059-01) and a standard Ethernet cable to connect the laptop to the SP serial port. DB9 (Female) RJ45 44 • Pin 2-Pin 2 (orange) • Pin 3-Pin 3 (black) • Pin 5-Pin 5 (green) Installing Storage Software Manually Downloaded from www.Manualslib.com manuals search engine Figure 44 Maintenance PC Connector Pin-outs Service Processor Connector Pin-outs Use at the SP end of a standard Ethernet cable and in conjunction with the laptop adapter (PN 180-0055-01) to allow serial connection to the SP. DB9 (Female) RJ45 • Pin 2-Pin 3 (orange) • Pin 3-Pin 2 (black) • Pin 5-Pin 5 (green) Figure 45 Service Processor Connector Pin-outs Manually Initializing the Storage System Software Use the following procedures to manually set up the storage system and SP when access to the wizards is not available. NOTE: You must physically connect a laptop to the SP to complete these procedures. See the section “Connecting a Laptop to the SP” in the HP 3PAR StoreServ 7000 Storage Installation Guide. Manually Setting up the Storage System The Out-of-the-Box (OOTB) script guides you through setting up and configuring the storage system software: 1. Connect the PC to the controller node 0 through a serial cable and log in with user ID console. 2. From the Console Menu, select option 1, Out of The Box Procedure. 3PAR Console Menu 1400293-1 3.1.2.xxx 1. Out Of The Box Procedure 2. Run ootb-stress-analyzer 3. Re-enter network configuration 4. Update the CBIOS 5. Enable or disable CLI error injections 6. Perform an IDE rescue Manually Initializing the Storage System Software Downloaded from www.Manualslib.com manuals search engine 45 7. Set up the system to wipe and rerun ootb 8. Cancel a wipe 9. Perform a deinstallation 10. Update the system for recently added hardware (admithw) 11. Check system health (checkhealth) 12. Exit > 1 WARNING! Proceeding with the system setup script causes complete and irrecoverable loss of data. Do not perform this procedure on a system that has already undergone the system setup. If you quit this setup script at any point, you must repeat the entire process If the system is ready for the system setup script, the following message appears: It appears your Cluster is in a proper manual startup state to proceed. Cluster has the following nodes: Node 0: Node 1: ... Is this correct? 3. 4. Enter < C > to continue or < Q > to quit ==> c Verify the number of controller nodes in the system, then type c and press Enter. If the system is not ready for the system setup script, an error message appears. After following any instructions and correcting any problems return to step 2 and attempt to run the setup script again. Set up the time zone for the operating site: a. Select a location from the list, type the corresponding number <N>, and press Enter. b. Select a country, enter the corresponding number <N>, and press ENTER. c. Select a time zone region, type the corresponding number <N>, and press Enter d. Verify the time zone settings are correct, type 1 and press Enter. NOTE: The system automatically makes the time zone change permanent. Disregard the instructions on the screen for appending the command to make the time zone change permanent. 5. Press Enter to accept the default time and date, or type the date and time in the format <MMDDhhmmYYYY>, where MM, DD, hh, mm, and YYYY are the current month, day, hour, minute, and year, respectively, and then press Enter. Current date according to the system: <date_and_time> Enter dates in MMDDhhmmYYYY format. For example, 031822572008 would be March 18, 2012 10:57 PM. Enter the correct date and time, or just press enter to accept the date shown above.=> <enter> (...) Is this the desired date? (y/n) y 6. 7. 46 To confirm the date setting, type y and press Enter. Name the storage system using up to 31 alphanumeric characters. Type yes and press Enter to confirm the name. Installing Storage Software Manually Downloaded from www.Manualslib.com manuals search engine NOTE: The system name can include only letters, numbers and the special characters “.-_”, (dot, hyphen, underscore) and can be no more than 31 characters long. The first character in the sequence must be a letter or number. Enter the InServ system name ==> <systemname> Cluster will be initialized with the name <systemname> IS THIS THE CORRECT NAME? yes/change => yes Cluster is being initialized with the name <systemname> ...Please Wait... 8. Verify the OS version is correct. Type c and press Enter to continue. Patches: None Component Name Version CLI system 3.1.2.xxx CLI Client 3.1.2.xxx System Manager 3.1.2.xxx Kernel 3.1.2.xxx TPD Kernel Code 3.1.2.xxx Enter < C > to continue or < Q > to quit ==> c 9. Verify the number of drives in the storage system. Type c and press Enter to continue. 10. If there are any missing or nonstandard connections, an error message displays. Verify that all nonstandard connections are correct or complete any missing connections, then type r and press Enter to recheck the connections. If it is necessary to quit the setup procedure to resolve an issue, type q and press Enter When all connections are correct, type c and press Enter to continue. 11. The system prompts you to begin the system stress test script. Type y and press Enter. The system stress test continues to run in the background as you complete the system setup. At this point, it is recommended that the OOTB stress test be started. This will run heavy I/O on the PDs for 1 hour following 1 hour of chunklet initialization. The results of the stress test can be checked in approximately 2 hours and 15 minutes. Chunklet initialization will continue even after the stress test completes. Select the "Run ootb-stress-analyzer" option from the console menu to check the results.Do you want to start the test (y/n)? ==> y 12. When finished, type c and press Enter. 13. Create spare chunklets as directed. CAUTION: HP recommends that at least four physical disks worth of chunklets be designated as spares to support the servicemag command. The default sparing options create an appropriate number of spare chunklets for the number of disks installed. Select one of the following spare chunklet selection algorithms: Custom allows specifying the exact number of chunklets, but is not recommended as spares must be manually added when new disks are added. Enter "Ma" for maximal, "D" for default, "Mi" for minimal, or "C" for custom: D Selecting spare chunklets... Manually Initializing the Storage System Software Downloaded from www.Manualslib.com manuals search engine 47 14. Verify the correct license is displayed and press Enter. If the license information is not correct, type c and press Enter to continue with the system setup. After completing the system setup, contact your local service provider for technical support to obtain the proper license keys. 15. Complete the network configuration: a. When prompted, type the number of IP addresses used by the system (usually 1) and press Enter. b. Type the IP address and press Enter. c. Type the netmask and press Enter. When prompted, press Enter again to accept the previously entered netmask. d. Type the gateway IP address and press Enter. e. Specify the speed and duplex and press Enter. Please specify speed (10, 100 or 1000) and duplex (half or full), or auto to use autonegotation: auto NOTE: f. g. If an NTP system IP address is not provided, use the SP IP address. Type the NTP system IP address and press Enter. If you indicated more than one IP address, the setup script prompts you to choose which nodes to use for each address. Note, <X Y Z> are nodes (for example: 2 3 for nodes 2 and 3). Enter config for IP #0 IP Address: <IPaddress> Netmask: <netmask> Nodes Using IP address: <X Y Z> h. Verify the IP address information is correct. Type y and press Enter. 16. The OOTB has completed when the following displays: Out-Of-The-Box has completed. Please continue with the SP moment of birth. Exiting Out-Of-The-Box Experience... Installing HP 3PAR OS Files After completing the Service Processor Setup wizard process, HP 3PAR OS files must first be installed onto the SP in order to communicate and add a storage system. NOTE: If the StoreServ is previously setup before the SP, do not use the SP Setup Wizard. Beginning with HP 3PAR Service Processor Software 4.1.0 MU2, the SP Setup Wizard expects the StoreServ to be in a non-initialized state. As a result, use SPMOB (SP console) method to set up the SP. The SPMOB allows you to ignore StoreServ verification failures during SP setup because the SmartStart SP Setup Wizard prevents the bypassing of the verification operation. To install the OS files: 1. Insert the HP 3PAR OS Release Distribution CD into the SP. 2. Log in to the SP as spvar (password prompted). 3. In the SPMAINT main menu, type: 48 • 1 for SP Control/Status • 16 for Maintain SP Software Installing Storage Software Manually Downloaded from www.Manualslib.com manuals search engine • 1 for Update SP Software Revision • 2 for CDROM to install the files. NOTE: 4. The installation process takes approximately five minutes. When prompted to update the SP, verify that the software version is correct. Type y and press Enter to continue with the update process. Mounting CDROM... Using spinstaller from /sp/sw/sp/2.5.1.GA-15/ tpdSPInFormOS3.1.2.226-3.1.2.226-12.i386.rpm Do You wish to update the SP from /mnt/cdrom? (y or n) y 5. When the installation process completes, the SPMAINT main menu reappears. To verify the current software versions after installation, type 1 for SP Control/Status. 1 SP Main 3PAR Service Processor Menu Transfer media: ethernet Transfer status: Ok Enter Control-C at any time to abort this process 1 2 3 4 5 6 7 ==> ==> ==> ==> ==> ==> ==> X Exit SP Control/Status Network Configuration InServ Configuration Management InServ Product Maintenance Local Notification Configuration Site Authentication Key Manipulation Interactive CLI for an InServ 1 6. Type 1 for Display SP Version to verify installation is complete. 1.1 Display SP Version SP Software Version SP-4.1.0.GA-97 SP Base Image Version: Red Hat Enterprise Linux Server release 6.1 (Santiago) SP Version: 4.1.0.GA-97 SP Patches: InFormOS release (3.1.2): 3.1.2.370 More detail is available in the latest SPLOR or spconfig data. Press to continue Continue to “Adding a Storage System to the Service Processor” (page 50). Installing HP 3PAR OS Files Downloaded from www.Manualslib.com manuals search engine 49 Adding a Storage System to the Service Processor After successfully completing the Service Processor Setup Wizard, you must add the storage system to the configuration database of the SP. Adding the storage system permits the SP to communicate, service, and monitor the health of the system. NOTE: Beginning with HP 3PAR SP OS 4.1.0 MU2, only the StoreServ with a serial number associated with the SP ID can be attached to the SP. For assistance with adding the StoreServ to SP, contact HP Support. To add the storage system to the SP: 1. Connect the maintenance PC to the SP. 2. In the SPMAINT, type 3 and press Enter to select InServ Configuration Management. SPXXXXX 1 SP Main 3PAR Service Processor Menu Transfer media: ethernet Transfer status: No transfer yet Enter Control-C at any time to abort this process 1 2 3 4 5 6 7 ==> ==> ==> ==> ==> ==> ==> X Exit SP Control/Status Network Configuration InServ Configuration Management InServ Product Maintenance Local Notification Configuration Site Authentication Key Manipulation Interactive CLI for an InServ 3 3. Type 2 and press Enter to Add a new InServ. SP - InServ Configuration Manipulation Enter Control-C at any time to abort this process 1 2 3 4 ==> Display InServ information ==> Add a new InServ ==> Modify an InServ config parameters ==> Remove an InServ X Return to the previous menu 2 4. Enter the IP address of the InServ and press Enter. SP - InServ Configuration Manipulation Enter Control-C at any time to abort this process Please enter the IP address of the InServ you wish to add -OR Enter QUIT to abort: <static.ip.address> 16:57:36 Reply='<static.ip.address>' 50 Installing Storage Software Manually Downloaded from www.Manualslib.com manuals search engine Adding <static.ip.address> to firewall rules on interface eth0 5. Enter a valid user credentials (CLI super-user name and password) to add the HP 3PAR InServ and press Enter. Please enter valid Customer Credentials (CLI super-user name and password) to add the HP 3PAR InServ. Username:<Valid Username> Password:<Valid Password> NOTE: If adding a storage system fails, exit from the process and check the SP software version for compatibility. Update the SP with the proper InForm OS version before adding additional systems. 6. After successfully adding the system, press Enter to return to the SP menu. ... validating communication with <static.ip.address>... site key ok interrogating <static.ip.address> for version number... Version 3.1.x.GA-x reported on <static.ip.address> retrieving system data for <static.ip.address> ... HP 3PAR system name <InServ Name> found for <static.ip.address> SYSID <InServ Name> found for <static.ip.address> serial number <InServ serial #>found for <static.ip.address> Writing configuration file for <static.ip.address>... verifying / adding cli service ids... Adding InServ to NTP configuration... creating required file structures... adding InServ to SP database... Config complete for <static.ip.address>.. Starting 'spcollect' tasks for InServ <InServ Name> Starting 'spevent' task for InServ <InServ Name> InServ add complete Press <enter/return> to continue Exporting Test LUNs As the final step in verifying the storage system installation, create two or three test LUNs and confirm that the attached host or hosts can access them. After you have created the test LUNs and verified that the host can access them, notify the system administrator that the storage system is ready for use. NOTE: Before you can export test LUNs, you must determine the host Fibre Channel connection types and set the appropriate port personas for all target ports, or ports that connect to host computers. See the HP 3PAR Implementation Guides where appropriate. Defining Hosts In order to define hosts and set port personas, you must access the CLI. For more information about the commands used in this section, see the HP 3PAR OS Command Line Interface Reference. To set the personas for ports connecting to host computers: Exporting Test LUNs Downloaded from www.Manualslib.com manuals search engine 51 1. In the CLI, verify connection to a host before defining a host: 192.168.46.249 cli% showhost 2. Define a new system host as follows: 192.168.46.249 cli% createhost -persona <hostpersonaval> <hostname> <WWN>... where <hostpersonaval> is the host persona ID number, <hostname> is the name of the test host, and <WWN> is the WWN of an HBA in the host machine. This HBA must be physically connected to the storage system. 3. After you have defined a system host for each physically connected WWN, verify host configuration information for the storage system as follows: 192.168.46.249 cli% showhost 4. Use the controlport command to set each target port as follows: 192.168.46.249 cli% controlport config <connmode> [-ct loop | point] <node:slot:port> where <connmode> is the name of the disk, host, or rcfc. The -ct subcommand sets the connection type and is optional. Use loop for the disk; loop or point for the host; and point for rcfc. The <node:slot:port> specifies the controller node, PCI slot, and PCI adapter port to be controlled. 5. When finished setting each connected target port, verify that all ports are set correctly. 192.168.46.249 cli% showport -par Creating and Exporting Test Volumes For more information about the commands used in this section, see the HP 3PAR OS Command Line Interface Reference. To create and export test volumes: 1. In the CLI, create a common provisioning group test to verify the system can create and export virtual volumes. 192.168.46.249 cli% createcpg test_cpg 2. Create a virtual volume. 192.168.46.249 cli% createvv <usr_CPG> test0 256 3. Create a VLUN of the virtual volume for export to the host. 192.168.46.249 cli% createvlun test0 0 <hostname> 4. 52 Verify that the host can access the VLUN. Installing Storage Software Manually Downloaded from www.Manualslib.com manuals search engine 5. 6. Repeat steps 1 through 4 for each host. From the SP, type exit to stop the CLI session, then type x and press Enter to return to the SP main menu. Type x and press Enter again to exit. Type exit and press Enter to log off the SP. Disconnect the cables between the SP and the maintenance PC. Exporting Test LUNs Downloaded from www.Manualslib.com manuals search engine 53 B Node Rescue Service Processor (Physical) Node Rescue The SP node rescue should be used only in cases when the storage system includes a physical SP and no nodes remain in the cluster or when all nodes are down. NOTE: For SP node rescue, you can specify whether to use the public Ethernet port (MGMT) or the private Ethernet port and a crossover cable. To perform an SP node rescue: 1. Connect the crossover cable to the SP and to the MGMT port of the node that is being rescued. 2. Connect the network cable to the MGMT port on the SP and connect the free end of the cable to the Ethernet port on the laptop. 3. Access SPMAINT and in the 3PAR Service Processor Menu, select the following: 4. • 4 InServ Product Maintenance • 11 Node Rescue • 1 Configure Node Rescue, then select the desired system • 3 Automatic Node Rescue, then enter the node number Select y to confirm the correct node number. When communication from the SP to the node is established, output similar to the following appears: NOTE: This process takes approximately 15 minutes. When complete, the node reboots and becomes part of the cluster. If the process takes longer than twenty minutes, problems may exist and the node rescue process needs to be corrected. root@1200163-0 Tue Apr 01 16:53:19:~# beginning rescue function... .255.248 -s 10.255.155.54155.53 -m 255.255 Informing system manager to not autoreset node1 Resetting node 1 Attempting to contact node 1 via internal serial port Waiting for node to respond (10 seconds elapsed)... Waiting for node to respond (20 seconds elapsed)... Waiting for node to respond (30 seconds elapsed)... =Successfully started inter-node serial link communication Starting Whack, setting values, and loading image: Interacting with CBIOS on the node... . Booting from net... TFTP "install" from 10.255.155.54................................complete mknbi-1.2-7/first32.c (GPL) Top of ramdisk is 0X1FFFF000 Ramdisk at 0X00800000, size 0X00500000 . Kernel on remote node has been started. Waiting for node to join cluster. This usually takes around 10 minutes, but may take 20 minutes or longer. Install kernel is running - please wait... Waiting for node to join cluster (0 minutes and 15 seconds elapsed) =Waiting for node to join cluster (0 minutes and 30 seconds elapsed) . Waiting for node to join cluster (13 minutes and 15 seconds elapsed) =Node 1 has joined the cluster; node rescue successful. . Please wait... Starting SP tasks..... 54 Node Rescue Downloaded from www.Manualslib.com manuals search engine 5. 6. 7. After the node has booted, verify that the node status LED is blinking green in unison with the other node LEDs, indicating that the node has joined the cluster, then press Enter to continue. Select the following: • 1 Deconfigure <name of cluster> Node Rescue • x to return to return to the main menu • 7 Interactive CLI for an InServ, then select the desired system Issue the following commands: • shownode to verify that all nodes have joined the cluster. cli% shownode Control Data Cache Node Name -State- Master InCluster --LED-- Mem(MB) Mem(MB) Available(%) 2 1201553-2 OK No Yes GreenBlnk 4096 12288 100 3 1201553-3 OK Yes Yes GreenBlnk 4096 12288 100 • 8. checkhealth -svc -detail to verify that the system is healthy. Click the SPMAINT menu button, then click Sign Out. Service Processor (Physical) Node Rescue Downloaded from www.Manualslib.com manuals search engine 55 C Illustrated Parts Catalog The following shows each component of the storage system for all replaceable hardware parts including the part number, full description, quantity, and CSR type. Drive Enclosure Components Figure 46 HP M6710 Drive Enclosure (2U24) Figure 47 HP M6720 Drive Enclosure (4U24) 56 Illustrated Parts Catalog Downloaded from www.Manualslib.com manuals search engine Figure 48 2.5-inch SFF disk drive Figure 49 3.5-inch LFF disk drive Table 19 Drive Chassis FRUs Material Number Description Qty Per Chassis CSR Type 683232-001 SPS-Enclosure Midplane 2U24 Assy 1 Not 683233-001 SPS-Enclosure Midplane 4U24 Assy 1 Not 683234-001 SPS-Drive Carrier SFF SSD Assy 683235-001 SPS-Drive Carrier LFF HDD Assy 683236-001 SPS-Drive Carrier LFF SSD Assy 24–480 Mandatory The following are CSR-A parts: 697387-001 SPS-Drive HD 300GB 6G SAS 15K M6710 2.5in HDD 697388-001 SPS-Drive HD 450GB 6G SAS 10K M6710 2.5in HDD Mandatory Drive Enclosure Components Downloaded from www.Manualslib.com manuals search engine 57 Table 19 Drive Chassis FRUs (continued) Material Number Description Qty Per Chassis 727398-001 SPS-HDD SS7000 600GB 10K SFF 6G SAS-S 2.5in. Mandatory 697389-001 SPS-Drive HD 900GB 6G SAS 10K M6710 2.5in HDD Mandatory 727397-001 SPS-HDD SS7000 1TB 7.2K SFF 6G SAS-S 2.5in. Mandatory 727391-001 SPS-HDD SS7000 1TB 7.2K SFF ENCR SAS-S 2.5in. Mandatory 697390-001 SPS-Drive HD 2TB 6G SAS 7.2K NL M6720 3.5in HDD Mandatory 697391-001 SPS-Drive HD 3TB 6G SAS 7.2K NL M6720 3.5in HDD Mandatory 697392-001 SPS-Drive 200GB 6G SAS SLC M6710 2.5in SSD Mandatory 703521–001 SPS-Drive HD 100GB 6G SAS 3.5in HDD Mandatory 703522–001 SPS-Drive 100GB 6G SAS 3.5in HDD Mandatory 703523–001 SPS-Drive 200GB 6G SAS 3.5in HDD Mandatory 743182-001 SPS-HDD SS7000 2TB 7.2K LFF SAS Mandatory 743181-001 SPS-HDD SS7000 3TB 7.2K LFF SAS Mandatory 743183-001 SPS-HDD SS7000 4TB 7.2K LFF SAS Mandatory Storage System Components Figure 50 764 W Power Cooling Module without Battery 58 Illustrated Parts Catalog Downloaded from www.Manualslib.com manuals search engine CSR Type Figure 51 764 W Power Cooling Module Battery Figure 52 580 W Power Cooling Module Figure 53 I/O Module Storage System Components Downloaded from www.Manualslib.com manuals search engine 59 Table 20 Storage System Components Part Number Description Qty. CSR Type 683239-001 SPS-PCM 764W Assy up to 2 Not 727386-001 SPS-PCM 764W Assy, Gold 2 Not 683240-001 SPS-Battery PCM 764W Assy up to 2 Not 683241-001 SPS-PCM 580W Assy up to 2 Not 683251-001 SPS-Module I/O SASquatch up to 4 Not Controller Node and Internal Components Figure 54 Controller Node Figure 55 Node Disk 60 Illustrated Parts Catalog Downloaded from www.Manualslib.com manuals search engine Figure 56 4-port Fibre Channel Adapter Figure 57 2-port CNA Adapter Figure 58 FC SFP Adapter Controller Node and Internal Components Downloaded from www.Manualslib.com manuals search engine 61 Table 21 Controller Node and Components Part Number Description Qty. CSR Type 683245-001 SPS-Node Module 7200 NO HBA 2 Optional 683246-001 SPS-Node Module 7400 NO HBA 4 Not 683248-001 SPS-Node Boot Drive (Node drive) 1 per node Not 683259-001 SPS-Adapter FC 4port 1 Not 683237-001 SPS-Adapter CNA 2port 1 Not 468508–002 SPS-Module FC SFP Up to 4 per node Not Figure 59 Internal Node Components Figure 60 Internal Node Components 62 Illustrated Parts Catalog Downloaded from www.Manualslib.com manuals search engine Table 22 Internal Node Components Callout Part Number Description Qty. CSR Type 1 N/A Node drive location 1 2 683807-001 SPS-Cable Node Drive SATA 1 Not 683250-001 SPS-Cable Boot Drive (Node drive cable) 3 683247-001 SPS-PCIe Riser Assy 1 Not 4 N/A N/A N/A N/A 5 N/A N/A N/A N/A 6 683249-001 SPS-Battery Coin (TOD battery) 1 Not 7 683806-001 SPS-Memory DIMM 8GB DDR3 Control Cache 7200, 7400 1 Not 8, 9 683803-001 SPS-Memory DIMM 2GB DDR2 7200 2 (7200) Not 8, 9 683804-001 SPS-Memory DIMM 4GB DDR2 7400 2 (7400) Not Service Processor Figure 61 Service Processor DL320e Table 23 Service Processor Part Number Description Qty 725287-001 HP 3PAR Service Processor DL320e 1 Miscellaneous Cables and Parts Table 24 Storage System Cables Part Number Description 683808-001 SPS-Cable Node Link PCIe 7400 683809-001 SPS-Cable Console Node 683810-001 SPS-Cable Console Drive Chassis 683252-001 SPS-Power Cord PCM Qty. CSR Type Not Service Processor Downloaded from www.Manualslib.com manuals search engine 63 Table 24 Storage System Cables (continued) Part Number Description Qty. CSR Type 656427-001 SPS-CA 1m PREMIER FLEX FC OM4 Mandatory 656428-001 SPS-CA 2m PREMIER FLEX FC OM4 Mandatory 656429-001 SPS-CA 5m PREMIER FLEX FC OM4 Mandatory 656430-001 SPS-CA 15m PREMIER FLEX FC OM4 Mandatory 656431-001 SPS-CA 30m PREMIER FLEX FC OM4 Mandatory 656432-001 SPS-CA 50m PREMIER FLEX FC OM4 Mandatory 649991-001 SPS-Cable FC LC-LC OM3 10 M Not 649992-001 SPS-Cable FC LC-LC OM3 25 M Not 649993-001 SPS-Cable FC LC-LC OM3 50 M Not 649994-001 SPS-Cable FC LC-LC OM3 100 M Not 659061-001 SPS-Cable FC LC-LC OM3 6 M Not 408765-001 PS-CA,EXT MINI SAS, 0.5M 408767-001 SPS-CA,EXT MINI SAS, 2M Mandatory 408769-001 SPS-CA,EXT MINI SAS, 6M Mandatory 456096–001 SPSSFP+, 10G BLc, SR Optional Table 25 Miscellaneous Parts Part Number Description Qty. CSR Type 683253-001 SPS-Rail Kit 2U24 Fasteners Optional 683254-001 SPS-Rail Kit 4U24 Fasteners Optional 683812-001 SPS-Panel 2U Filler The following are CSR-A parts: 64 683255-001 SPS-Bezel M6710 drive shelf, right Mandatory 683256-001 SPS-Bezel M6720 drive shelf, left Mandatory 683257-001 SPS-Bezel 7200, right Mandatory 683258-001 SPS-Bezel 7400, left Mandatory 690777–001 SPS-Bezel M6720 drive shelf, right Mandatory Illustrated Parts Catalog Downloaded from www.Manualslib.com manuals search engine Table 25 Miscellaneous Parts (continued) Part Number Description Qty. CSR Type 690778–001 SPS-Bezel M6710 drive shelf, left Mandatory 683807–001 SPS-Drive blank SFF Mandatory 697273–001 SPS-Drive blank LFF Mandatory Table 26 Service Processor Parts Part Number Description Qty. CSR Type 683811-001 SPS-Processor 1U Mounting Kit 675040-001 SPS-Service Processor 1U Mounting Kit Mandatory 647980-001 SPS-CABLE ADAPTER SERVICE PROCESSOR Not 707989–001 SPS-Service Processor DL360e Not 5183–2687 Ethernet Cable 25 ft CAT5 M/M 5183–5691 Ethernet Cable 50 ft. CAT5 RJ45 M/M C7542A HP Ethernet 15.2m (50 ft) CAT5e RJ45 M/M Cable Mandatory Miscellaneous Cables and Parts Downloaded from www.Manualslib.com manuals search engine 65 D Uninstalling the Storage System Use these procedures when removing systems from an operating site and relocating to an alternate site. Before uninstalling a storage system: • Obtain drive enclosure shipping containers, one per enclosure. • Verify with a System Administrator that the system is prepared for shutdown. • Complete the storage system inventory after uninstalling the system. Storage System Inventory To complete the storage system inventory, record the following information for each system to be uninstalled: • Site information and system serial numbers • Software currently being used on the system • In the CLI, issue the following commands: ◦ To show inventory - showinventory ◦ Software version - showversion –b –a ◦ Drive cage firmware version - showcage ◦ Disk drive firmware version - showpd –i ◦ CBIOS version - shownode -verbose ◦ Amount of data and control cache in the controller nodes - shownode ◦ Number and type of Fibre Channel adapters in each node - showport -i ◦ Number of drive magazines - showcage –d ◦ Number and sizes of drives in disk drives - showpd • Storage system hardware configuration • Number of enclosures and nodes • Physical condition of system hardware and cabinet (note presence of scratches, dents, missing screws, broken bezels, damaged ports, and other visible anomalies) • Destination address or addresses and list of the equipment going to each address Removing Storage System Components from an Existing or Third Party Rack See the appropriate component removal procedures in “Servicing the Storage System” (page 5). 66 Uninstalling the Storage System Downloaded from www.Manualslib.com manuals search engine
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