Writing a Formal Letter of Complaint
Title: A Cricket Fan’s Frustration!
Imagine you recently went to watch an exciting cricket match
at your local stadium. You had been looking forward to it for weeks! However, the
experience was not as great as you had hoped.
Here are some of the problems you faced:
●​ Your seat had a blocked view, even though you paid for a "great view"
ticket.
●​ The food stall ran out of snacks, and the prices were too high.
●​ The toilets were dirty and had no soap or paper towels.
●​ The speakers were too loud, and you could not hear the
commentators properly.
You feel disappointed because you love cricket and want fans to
have a great experience.
Your Task:
Write a formal letter of complaint to the stadium manager. In your letter:
1.​ Explain why you are writing and describe the problems you faced.
2.​ Say how these issues affected your experience.
3.​ Suggest ways they could improve things for future matches.
4.​ End the letter politely, asking for a response or a solution.
Remember to use formal language, clear paragraphs, and a respectful tone.
Start with "Dear Sir/Madam," and end with "Yours sincerely," followed by your
name.