Question As a PC Technician, you are on the road most of the day and use a laptop. When you get back to your office at the end of the day, you would like to be able to quickly connect a larger external monitor, keyboard, and mouse to your laptop through a single USB port to perform additional work on the larger screen. Which type of device should you choose to provide all the functionality above? Docking station Thunderbolt USB 4-port hub Port replicator Correct answer Port replicator Question Which of the following hard drive form factors would be connected to your laptop internally using a Micro SATA connection? 3.5" 1.8" 2.5" M.2 Correct answer 1.8" Question A car dealer recently set up an impact printer in their automotive repair shop. Unfortunately, the printer's output is now starting to crease the paper as it is printed which can lead to a paper jam during feeding. Which of the following might be causing these issues? (Choose TWO) The print head needs to be replaced Incorrect tension setting Incorrect paper size Excess paper in the feed path Incorrect paper size Excess paper in the feed path Correct selection Incorrect paper size Excess paper in the feed path Question Which of the following network performance metrics is used to represent variable delay experienced by a client when receiving packets from a sender? Correct answer Jitter Throughput Bandwidth Latency Correct answer Jitter Question There is a crinkling sound coming from the laser printer in the Dion Training offices. During their investigation, a technician observes that the images are printing at an angle on the pages. Which of the following should the technician do to fix this problem? Clean the transfer drum Replace the rollers Clear the page counter Replace the toner Correct answer Replace the rollers Question (This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-anddrop a label with the component's name onto the proper location on the motherboard.) Using the image of the motherboard above, which of the following correctly indicates the circled area? Your answer is incorrect PCIe x16 PCIe x8 PCI AGP Correct answer AGP Question The large multi-function printer in your office is shared between 12 people. Unfortunately, it has stopped working, and the technicians have determined it must be replaced. A new printer has been ordered, but it will be 2 weeks until it arrives. The only other printer available in your office is the manager’s printer, but it is connected via USB to their workstation. One of the technicians would like to share the manager’s printer with the other 12 employees for the next 2 weeks as a temporary workaround. Unfortunately, there are no spare wired network jacks available in the office to connect the printer to the network directly, but there is a wireless access point nearby. Which of the following is the BEST way for the technician to allow the 12 employees to access the manager’s printer? Provide a USB thumb drive to each employee so that they can transfer their files to the manager's computer for direct printing Purchase a portable wireless print server and connect the printer to it using USB Share the printer directly from the manager's computer by creating a share and giving the other employee's access rights to the share Configure a new printer on each user's workstation and point it to the manager's IP address Correct answer Purchase a portable wireless print server and connect the printer to it using USB Question Tim's iPhone was starting to flicker randomly during use. He attempted to turn the phone off and on again to fix the flickering, but it keeps flickering randomly. Which of the following components MOST likely causing the issues in the iPhone? Correct answer Backlight Inverter Display Converter Correct answer Backlight Question A user is complaining that they are hearing a grinding noise coming from their workstation. You begin to troubleshoot the issue and determine that it is not an issue with the hard drive but is instead caused by the power supply's fan. Which of the following actions would BEST solve this issue? Spray a little bit of WD-40 into the fan to lubricate it Spray the fan with compressed air to remove any dirt, debris, or dust Replace the power supply's fan Replace the power supply Correct answer Replace the power supply Question You have been asked to configure your neighbour’s SOHO network. Your neighbour wants to build a Minecraft server so that all their friends can play together over the internet. When configuring their firewall, where should you place the server? WAN Perimeter network MAN LAN Correct answer Perimeter network Question Jason wants to order a new gaming laptop for his son for his birthday. The laptop display must support a high refresh rate of 120 Hz or 144 Hz. Which of the following types of laptop displays should Jason purchase to meet this requirement? Correct answer TN VA Plasma IPS Correct answer TN Question Which of the following type of hard disk drives would provide the best performance in a gaming workstation? Correct answer 15,000 rpm 10,000 rpm 7200 rpm 5400 rpm Correct answer 15,000 rpm Question You have just installed a new hard disk drive into your computer, but the motherboard does not recognize it within the BIOS/UEFI. You have verified the drive is properly connected to the motherboard and the power supply with the correct cables, but it still is not recognized. Which of the following actions would BEST solve this problem? Configure a RAID in the BIOS/UEFI Format the new hard drive as NTFS Update the firmware of the motherboard Format the new hard drive as FAT-32 Correct answer Update the firmware of the motherboard Question Your son has a gaming laptop in his bedroom. He loves his laptop since it allows him to take it over to his friend's houses when desired, but his laptop only has 1 USB port. When he gets home, though, he prefers to use a USB mouse, keyboard, and webcam when playing games on his laptop. He only has $20 saved up but wants to buy a device that would allow him to connect all 3 of these peripherals with one USB connector. Which of the following do you recommend he purchase? Port replicator USB 4-port hub Docking Station Thunderbolt Correct answer USB 4-port hub Question You have been asked to troubleshoot a digital projector in the home theater in your neighbor's basement. Your neighbor attempted to replace the projector's bulb, but after running for a few minutes, a message appears on the screen, and the projector turns itself off again. Based on these symptoms, what are the MOST likely causes of the projector continually turning off after just a few minutes of usage with a new bulb? (Select TWO) The bulb's life counter needs to be reset Your selection is incorrect Incorrect video resolution setting The cooling fan needs to be cleaned or replaced The video driver on the media player needs to be updated The brightness needs to be increased A higher lumen bulb must be installed Correct selection The bulb's life counter needs to be reset The cooling fan needs to be cleaned or replaced Question Your company's file server is using a RAID 5 configuration. You just received an alert from the server that states that "RAID is degraded" and that the "Local Disk 0, Physical Disk 3 has failed". Which of the following is the BEST way to fix this error? Replace physical disk 3 immediately, rebuild the array, and confirm that the RAID is no longer reporting itself as degraded Schedule an authorized downtime period, replace physical disk 3, rebuild the array, and confirm that the RAID is no longer reporting itself as degraded Reconfigure the RAID 5 to a RAID 0 to avoid any downtime, then rebuild the array during the next authorized maintenance period, and confirm that the RAID is no longer reporting itself as degraded Format logical disk 0, manually configure a new RAID using the remaining good drives from the RAID 5 and confirm that the RAID is no longer reporting itself as degraded Correct answer Schedule an authorized downtime period, replace physical disk 3, rebuild the array, and confirm that the RAID is no longer reporting itself as degraded Question An Android user recently cracked their screen and had it replaced. If they are in a dark room, the phone works fine. If the user enters a room with normal lights on, then the phone's display is dim and hard to read. What is MOST likely the problem? Faulty ambient light sensor Your answer is incorrect Auto-brightness is enabled Defective display Low battery Correct answer Faulty ambient light sensor Question You are building a virtualization environment to host public-facing servers that must connect to the internet. This will require that you install several secured Linux distributions as VMs. The VMs need to have access to a virtualized network and communicate with the host operating system and the internet. Which of the following types of network connections should you configure for each VM? Internal Localhost External Private Correct answer External Question Natalie just bought a new mobile Android phone, but her current phone is an iPhone. She needs to move all of her phone's existing contacts and appointments from her calendar from her current phone to her new phone. Natalie's iPhone was configured to use her Dion Training corporate account to save all her contacts and appointments to their cloud-based service, as well. Which of the following is the BEST way for Natalie to migrate her data from her old iPhone to her new Android device? Natalie should create an NFC connection to transfer all compatible data between the iPhone and the Android devices Natalie should create a wireless Bluetooth connection between the iPhone and the Android devices and use it to copy her contacts and appointments to the new device Natalie should log into her corporate email account on the new Android phone and restore her contacts and appointments to the new device Natalie should perform a backup of her iPhone using iTunes on her PC and then import the contacts and appointments from her PC to her new Android device Correct answer Natalie should log into her corporate email account on the new Android phone and restore her contacts and appointments to the new device Question Which of the following provides a cryptographic authentication mechanism to positively identify an organization as the authorized sender of email for a particular domain name? DMARC SPF SMTP DKIM Correct answer DKIM Question You need to determine the best way to test operating system patches in a lab environment before deploying them to your automated patch management system. Unfortunately, your network has several different operating systems in use, but you only have one machine available to test the patches on. What is the best environment to utilize to perform the testing of the patches before deployment? Sandboxing Virtualization Purchase additional workstations Bypass testing and deploy patches directly into the production environment Correct answer Virtualization Question A customer complains that their smartphone is hot to the touch when charging and their rubber phone case no longer fits it properly. What should you do? Put the phone under a heavy textbook to reshape the battery Turn off the phone, do not plug into the wall outlet, and replace the battery Open the battery meter app to see what is placing a large load on the battery Let the smartphone cool down for a few hours and try to recharge it again Correct answer Turn off the phone, do not plug into the wall outlet, and replace the battery Question A customer's Android smartphone is only 6 months old but is becoming excessively slow. When questioned, the customer states it was acting fine until they recently installed a new stock market tracking app. What action should you take to troubleshoot the slow performance on this phone? Factory reset the smartphone and reinstall all the apps Replace the phone with a newer model Uninstall the app, reboot the phone, and reinstall the app Perform a hard reboot of the smartphone Correct answer Uninstall the app, reboot the phone, and reinstall the app Question A customer's computer has a noisy, whining sound coming from it when in use. You opened the case and did not see any dust on the fans. What should you attempt next to eliminate the noise? Apply a small amount of oil to the fan’s bearings Replace the fans Clean the fans using a damp cloth Apply compressed air to each of the fans Correct answer Apply a small amount of oil to the fan’s bearings Question You are troubleshooting an issue on a client's computer and need to make some computer changes to test your theory of probable cause. What should you do BEFORE you make any changes to the computer to test your theory? Create a system restore point in the operating system Provide the customer with an invoice for the work Order a spare power supply in case you need to replace it Verify that a recent backup of all of the client's important files has been created Correct answer Verify that a recent backup of all of the client's important files has been created Question John is setting up 100 Windows 10 computers for a new corporate office. He wants to ensure that unauthorized applications are prevented from being installed during the bootup process. What feature should he ensure is enabled? Full disk encryption Secure Boot BIOS password required RAM integrity checking Correct answer Secure Boot Question Dion Training has just installed a new web server and created an A record for DionTraining.com. When users try entering www.DionTraining.com, though, they get an error. You tell their network administrator that the problem is because he forgot to add the appropriate DNS record to create an alias for www to the domain's root. Which type of DNS record should be added to fix this issue? AAAA CNAME PTR NS Correct answer CNAME Question Dion Training's file server uses a RAID 5 for its main data store. Recently, the RAID began flashing from green to yellow. Additionally, an alert was received that stated, "RAID ARRAY DISK1 FAILURE". Unfortunately, the company no longer has any spare 1 TB, 5400 RPM Seagate drives, so a technician replaces DISK1 with a 1 TB, 7200 RPM Western Digital drive. When the technician attempts to rebuild the array, the drive stays in degraded operation and continues to alert that "RAID ARRAY DISK1 FAILURE" is occurring. What is the most likely cause of this issue? The new drive is not formatted as FAT32 The HDD is incompatible Your answer is incorrect Bad SATA cable Correct answer The HDD is incompatible Question You just installed an SSD into a laptop to increase the storage speed of the device. Which of the following should you configure to increase the lifespan of the newly installed SSD? Disable memory caching on the SSD Disable regularly scheduled defragmentation of the SSD Enable the paging file within the operating system Enable the power-saving mode of the SSD Correct answer Disable regularly scheduled defragmentation of the SSD Question Which cloud computing concept allows users to store files on a cloud-based server when necessary and copy that data from the cloud, and put it back on the device when space once again becomes available on the device? Resource pooling Synchronization application On-demand Shared resources Correct answer On-demand Question Peter is attempting to print to his office printer, but nothing comes out. Yesterday, his printer was working just fine. Peter does not notice any errors on the taskbar's printer icon. Which of the following actions should Peter try FIRST to solve this issue? Check the status of the print server queue Check that the printer is not offline Cancel all documents and print them again Check to ensure the printer selected is the default printer Correct answer Check the status of the print server queue Question Which type of internet connection is terminated at a local switching center and requires a different media type between the switching center and the end customer? Cable Fiber Satellite DSL Correct answer DSL Question You have been asked to install a network cable inside a conduit placed underground and connected to two buildings located about 1 KM apart. Which of the following cable types should you choose? Coaxial Plenum Shielded Fiber Correct answer Fiber Question Which of the following is true of a dedicated video card in a computer system? Less expensive than an integrated video card Share the use of the system's memory Can be upgraded or replaced Cannot be upgraded or replaced Correct answer Can be upgraded or replaced Question Your company uses a virtual desktop infrastructure (VDI) environment for employees to access their desktop applications. To allow employees access to the VDI environment, the company is installing thin clients in each employee's office. Which THREE of the following tasks should you first complete to install a thin client for a new employee? Connect the device to a second monitor Install the latest security updates Connect the thin client to the network Install a full operating system Connect the thin client to a printer Install the necessary applications Correct selection Install the latest security updates Install the necessary applications Question You are configuring a workstation to be used as a point of sale (POS) device. Which of the following peripherals should you install with the device? Webcam Flatbed scanner Signature pad Memory card reader Correct answer Signature pad Question A technician is troubleshooting a newly installed WAP that is sporadically dropping connections to devices on the network. Which of the following should the technician check FIRST during troubleshooting? Bandwidth saturation Encryption type WAP placement WAP SSID Correct answer WAP placement Question Tony, a system administrator, set up a printer on John's workstation. During the setup, Tony was able to print a test page. Later, when John attempted to print a document, an error message was displayed that indicates access was denied to the printer. John tried to restart the printer and workstation, but the same error message is displayed when he attempts to print a document. Which of the following MOST likely caused this issue? The print spooler is hung and must be restarted The printer lacks the memory required to process the document The printer is offline The user lacks adequate security permissions to the printer Correct answer The user lacks adequate security permissions to the printer Question Which of the following is used when a CDMA smartphone attempts to connect to the cellular network while traveling? (Select ANY that apply) Firmware PRL Baseband PRI Your selection is correct PRL PRI Question You are setting up a new wireless network at the local branch of your community's public library. Previously, the library only had a small wired network that relied on statically assigned IP addresses. You just finished installing all of the wireless access points. You configured a server to automatically provide an IP address to wireless clients when connecting to one of the wireless access points. To test the new wireless network, you turn on your wireless adapter on your laptop and connect to the network. Your laptop is automatically assigned an IP address of 192.168.1.12 from the DHCP server, and you can ping the default gateway of 192.168.1.1. You open a web browser and attempt to connect to diontraining.com, but you cannot connect and instead receive an error. You attempt to ping the IP address for the Google DNS server (8.8.8.8) and are successful. Which of the following should you attempt to do NEXT to resolve this issue? Disable the Windows Firewall to ensure it isn't blocking your access to the website Enable DHCP inside of your laptop's network adapter settings Verify that the DHCP server is properly configured to provide the IP address of a DNS server Disable the Broadcast SSID option for the wireless access point Correct answer Verify that the DHCP server is properly configured to provide the IP address of a DNS server Question Which of the following network standards allows a networking device to provide up to 15.4W of power to a connected device? 802.3af 802.11ac 802.3at 802.11s Correct answer 802.3af Question Which of the following components of a color laser printer is used to combine the 4 colors before printing them to the paper in one pass? Transfer roller Transfer belt Duplexing assembly Pickup roller Correct answer Transfer belt Question 2Incorrect What describes how many times the image on the monitor changes per second? Frame rate Resolution Aspect ratio Refresh rate Correct answer Refresh rate Question You are building a virtualization environment to host several secured Linux distributions as VMs. The VMs need to have access to the local corporate network and communicate with the host operating system, the other VMs, and the internal network clients. Still, they should not have access to the internet. Which of the following types of network connections should you configure for each VM? Localhost Internal External Private Correct answer Internal Question Which of the following ports is used by the Service Location Protocol when organizing and locating printers, databases, and other resources in a network? 445 443 389 427 Correct answer 427 Question Which of the following is the MOST dangerous type of threat when using virtualization? VM sprawl VM escape Virtual NIC duplication Rogue VM Correct answer VM escape Question You are configuring a new client workstation on the network. Which type of IP address should you configure it with? Dynamic Static Link-local APIPA Correct answer Dynamic Question Dion Training has recently purchased a new wireless printer and has asked you to configure it in their office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printer not printing the test page? You connected the printer to the guest wireless network instead of the corporate wireless network You didn't configure the printer to use the Internet Printing Protocol (IPP) You didn't enable DHCP on your workstation You forgot to configure your workstation as a print server Correct answer You connected the printer to the guest wireless network instead of the corporate wireless network Question A computer technician is replacing a failed power supply in a customer's gaming workstation that contains multiple hard drives and a dedicated graphics card. Which of the following are the two most important things for the technician to consider when selecting a power supply replacement for this system? (Select TWO) Dual voltage Your selection is correct Wattage rating Number and type of connectors Dual rail Correct selection Number and type of connectors Question A computer technician is building a server that will run multiple virtual machines simultaneously. Which CPU technology should be selected so that the processor can utilize two logical cores? 32-bit CPU Hyperthreading Dedicated GPU Multi-core processor Correct answer Hyperthreading Question You work for the city's Department of Motor Vehicles (DMV). There are five DMV locations spread out across the city that you have been asked to connect with a network. You have created a list of requirements for this network, including that it must be wired and support at least 1 Gbps of bandwidth. Which of the following network types would MOST likely be used for the DMV to connect their internal networks across the city securely? PAN MAN LAN WAN Correct answer MAN Question Susan, a computer technician, received a complaint from a client about an issue with their laptop. Based on the symptoms observed, she believes that there is an issue with the laptop's memory. Which of the following symptoms was MOST likely observed during their troubleshooting? Incorrect time in the BIOS Distended capacitor POST code beeps Continuous reboots Correct answer Continuous reboots Question You are troubleshooting a computer that won't display any output on the screen. First, you powered the computer off and on again, noting that the fans were spinning, but there was still no display output. You confirmed that the monitor and video cable were working by testing them with another computer. Next, you re-seated the PCIe x16 video card and tried a different video card, but the issue persisted. You checked all power connections inside the case to ensure they were secure. Finally, you tested the computer with minimal components (motherboard, processor, one stick of RAM, and power supply), but there was still no display and no POST beep codes. Given the steps taken, what is the MOST likely cause of the issue? The CMOS battery needs to be replaced The power supply wattage is too low for the components in the computer The power supply's voltage switch is set to 240V but the power outlet is providing 110V The motherboard has failed and needs to be replaced Correct answer The power supply wattage is too low for the components in the computer Question You just rebooted your Windows 10 workstation, and the desktop's background picture looks strange. Upon closer examination, you notice that only a few hundred unique colors are being shown in the image. Which of the following settings should you reconfigure? Refresh rate Resolution Color depth App size Correct answer Color depth Question Which cellular technology is comprised of HSPA+ and EV-DO to provide higher data speeds than previous cellular data protocols? 3G LTE 4G 5G Correct answer 3G Question Which of the following virtualization concepts refers to a VM's ability to have memory allocated for its use? Virtual application streaming Resource pooling Synchronization Measured service Correct answer Resource pooling Question 1Incorrect Wireless network users recently began experiencing speed and performance issues on your network after Access Point 2 (AP2) was replaced last night due to a recent hardware failure. The original wireless network was installed according to a wireless consultant's specifications and has always worked properly without any past issues. Now that you are at the client's office, you logged into each of the devices and saw the following configuration settings. Based on the configurations shown, which of the following settings should you change to bring the wireless network back to optimal performance? (Please select any or all options that apply) (This is a simulated Performance-Based Question. if this was the real certification exam, you would have to click on each device on the network diagram to open it and view/edit its configuration.) Change AP2 from Auto/Auto to 100/Full Change AP2's Channel from 1 to 6 Change AP1's and AP3's Mode from G to B Change AP1's Channel from 1 to 6 Change AP1 and AP3 from 100/Full to Auto/Auto Correct answer Change AP2's Mode from B to G Change AP2 from Auto/Auto to 100/Full Change AP2's Channel from 1 to 6 Question Jennifer just moved from France to the United States. She unpacks her computer and plugs it into the wall using a power adapter to ensure the plug connects properly. When she tries to power on the computer, the screen remains blank, she doesn't hear the fans spinning, and nothing appears to be happening. What is MOST likely the problem? The power supply's input is set to 220V The power supply's input is set to 115V The power supply's output is set to 115V The power supply's output is set to 220V Correct answer The power supply's input is set to 220V Question Jason's laptop is having some issues when he is typing. He opened a Word document and attempted to type "The quick brown fox jumped over the lazy dog," but the screen displayed "Theqickbrwnfxjmpedverthelazydg" instead. It appears the O, U, and space bar are not functioning. What is most likely the issue? Stuck keys on the laptop Sticky keys are enabled Defective backlight Incorrect keyboard drivers Correct answer Stuck keys on the laptop Question You have been assigned a trouble ticket for a workstation that is unable to boot. When you arrive at the workstation, you recognize an error message on the screen that reads, "Error loading operating system, BOOTMGR is missing, Press Ctrl+Alt+Del to restart." Which of the following actions should you take first? Reboot the computer into recovery mode and initiate the disk restoral process Reboot the computer into the Windows 10 repair console and enter "Bootrec /fixmbr" at the command prompt Reboot the computer and allow it to load back into Windows Reboot the computer into the BIOS to see if the boot order is set to HDD Correct answer Reboot the computer into the Windows 10 repair console and enter "Bootrec /fixmbr" at the command prompt Question Which of the following types of hard drives would be used in a gaming laptop to increase the system's boot-up performance while providing a large amount of storage at a lower overall cost? Hybrid drive Magnetic drive SSD Optical drive Correct answer Hybrid drive Question Dion Training wants to install a new accounting system and is considering moving to a cloud-based solution to reduce cost, reduce the information technology overhead costs, improve reliability, and improve availability. Your Chief Information Officer is supportive of this move since it will be more fiscally responsible. Still, the Chief Risk Officer is concerned with housing all of the company’s confidential financial data in a cloud provider’s network that might be shared with other companies. Since the Chief Information Officer is determined to move to the cloud, what type of cloud-based solution would you recommend to account for the Chief Risk Officer’s concerns? SaaS in a private cloud PaaS in a hybrid cloud PaaS in a community cloud SaaS in a public cloud Correct answer SaaS in a private cloud Question You just bought a new Virtual Reality headset to use with your computer. To ensure your computer is ready to support the new VR games, which of the following should you install? A larger hard drive A RAID 5 array A dedicated graphics card A Bluetooth adapter Correct answer A dedicated graphics card Question You are working at a Managed Service Provider for a large chain of doctor's offices. The company is opening a new office downtown. It needs 2 devices to be installed at the front desk to allow customers to self-check-in for their appointments and view/edit their personal contact information. Which of the following type of devices would BEST meet the needs of this doctor's office? Thin client CAD workstation Thick client Touch screen kiosk Correct answer Touch screen kiosk Question An organization needs to run a Windows-based inventory application on a Linux-based infrastructure. Which of the following solutions would BEST meet this requirement? Use a Type 1 hypervisor to run Windows VMs Utilize an application virtualization tool Install the application on a remote Windows server and access it via RDP Your answer is incorrect Dual-boot Windows and Linux on the infrastructure Correct answer Utilize an application virtualization tool Question A user was moved from one cubicle in the office to a new one a few desks over. Now, they are reporting that their VoIP phone is randomly rebooting. When the network technician takes the VoIP phone and reconnects it in the old cubicle, it works without any issues. Which of the following is MOST likely the cause of the connectivity issue? Bad power supply Cable short Attenuation Misconfigured DNS Correct answer Cable short Question A customer reports that their laptop is unable to detect any wireless networks. The Wi-Fi toggle is enabled, but no networks appear in the list. You verify that the wireless card is listed in the Device Manager with no errors and that the drivers are up to date. The laptop was recently dropped, and the customer mentioned intermittent issues before the total loss of connectivity. What should you do next? Test the wireless connection with a USB Wi-Fi adapter Reset the network settings in the operating system Reseat the wireless card in its slot Replace the wireless card immediately Correct answer Reseat the wireless card in its slot A customer wants to build a home server that would allow their family to stream locally stored video files on a home network. The home server should also have fault tolerance to ensure the server's data is not inadvertently lost in the event of a hard disk drive failure. Which of the following configurations would BEST meet these requirements? (Select TWO) Dual-core CPU Gigabit NIC RAID Dedicated GPU 32 GB of RAM Correct answer Gigabit NIC RAID Question You are building a virtualization environment to practice your penetration testing skills. This will require that you install several vulnerable Linux distributions as VMs. The VMs need to have access to a virtualized network but should not communicate with the host operating system or the internet. Which of the following types of network connections should you configure for each VM? External Internal Private Localhost Correct answer Private Question Which of the following network devices is used to put each connected network host to its own collision domain? Access point Unmanaged switch Repeater Hub Correct answer Unmanaged switch Question A penetration tester wants to build a workstation that will be used to brute force hash digests. Which of the following is the BEST option to ensure sufficient power and speed to crack them? Multi-core CPU Integrated GPU 7200-RPM HDD Dedicated GPU Correct answer Dedicated GPU Question A technician receives a report that a VoIP phone is experiencing a "no network connectivity" error. The technician notices the Cat6a patch cable running from the back of the phone is routed behind the user's rolling chair. The cable appears to have been rolled over numerous times by the user, and it looks flattened from the abuse. Which of the following is the most likely cause of the connectivity issues being experienced on the VoIP phone? Cross-talk Improperly crimped cable Transmit and receive reversed Excessive collisions Correct answer Cross-talk Question A client states that their computer is experiencing slow performance when reading or writing to the hard drive. You have already verified that it is not a system (software) performance issue, and the system is not overheating. Which of the following would be the BEST action to take in attempting to fix this problem? Run the disk repair tool Clean the cooling fans of the system Upgrade the memory of the system Backup the hard drive Correct answer Run the disk repair tool Question Which motherboard form factor measures 6.7" x 6.7" (17 cm x 17cm) in size? ITX mATX mITX ATX Correct answer mITX Question While working as a technician, you are trying to help a customer whose PC cannot boot up. When the computer is turned on, an error stating "bootable device not found" appears on the screen. What should you attempt first? Verify that either the Molex or SATA cable is connected to the HDD Boot into Recovery Mode and run the Bootrec /fixmbr command to fix the MBR that's preventing the PC from booting Press F12 to check the boot order and select the proper HDD to boot from Check Disk Management to see if the system drive is recognized Correct answer Verify that either the Molex or SATA cable is connected to the HDD Question Jason's cellphone company allows him to use his smartphone as a wireless hotspot with his laptop when traveling. Jason notices that if he runs a speed test from his smartphone, the cellular connection is 8761 kbps. If he runs the same speed test connection from his laptop connected to his cellphone over its wireless hotspot, the speed drops to 243 kbps. Which of the following is the MOST likely cause for the drop in the speed test results? The laptop is out of range of the smartphone's hotspot The wireless hotspot feature is throttling the cellular connection speed The smartphone's RFID signal is low The SSID for the wireless hotspot is not being broadcast Correct answer The wireless hotspot feature is throttling the cellular connection speed Question Which of the following network performance metrics is used to represent the round-trip time it takes for a packet to be sent by a device to a server and then a response received from that destination server? Throughput Bandwidth Jitter Latency Correct answer Latency Question Jay is complaining that the speed at which the cursor moves across his laptop's screen when using his trackpad makes it difficult to properly control. Which setting could he use to slow down the cursor in Windows 10? Settings > Devices > Touchpad > Touchpad sensitivity Settings > Devices > Mouse > Speed Settings > Devices > Mouse > Touchpad sensitivity Settings > Devices > Touchpad > Speed Correct answer Settings > Devices > Touchpad > Speed
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