ISO 9001:2015
0.1
0.2
0.3
0.3.1
0.3.2
0.3.3
0.4
1
2
3
4
4.1
4.2
4.3
4.4
4.4.1
4.4.2
5
5.1
5.1.1
5.1.2
5.2
5.2.1
5.2.2
5.3
Introduction
General
Quality management principles
Process approach
General
Plan-Do-Check-Act cycle
Risk-based thinking
Relationship with other management standards
Scope
Normative references
Terms and definitions
Context of the organization
Understanding the organization and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system
Quality management system and its processes
.. Establish, implement, maintain and continually improve ..
.. Maintain documented information ..
Leadership
Leadership and commitment
General
Customer focus
Policy
Establishing the quality policy
Communicating the quality policy
Organizational roles, responsibilities and authorities
6
6.1
6.1.1
6.1.2
6.2
6.2.1
6.2.2
6.3
7
7.1
7.1.1
7.1.2
7.1.3
7.1.4
7.1.5
7.1.5.1
7.1.5.2
7.1.6
7.2
7.3
7.4
7.5
7.5.1
7.5.2
7.5.3
7.5.3.1
7.5.3.2
8
8.1
Planning
Actions to address risks and opportunities
.. Consider issues of 4.1 and requirements of 4.2 ..
.. Actions to address risks and opportunities
Quality objectives and planning to achieve them
.. Quality objectives at relevant functions ..
.. Determine what, who, when, how ..
Planning of changes
Support
Resources
General
People
Infrastructure
Environment for the operation of processes
Monitoring and measuring resources
General
Measurement traceability
Organizational knowledge
Competence
Awareness
Communication
Documented information
General
Creating and updating
Control of documented information
.. Documented information controlled ..
.. Activities for control of information ..
Operation
Operational planning and control
8.2
8.2.1
8.2.2
8.2.3
8.2.3.1
8.2.3.2
8.2.4
8.3
8.3.1
8.3.2
8.3.3
8.3.4
8.3.5
8.3.6
8.4
8.4.1
8.4.2
8.4.3
8.5
8.5.1
8.5.2
8.5.3
8.5.4
8.5.5
8.5.6
8.6
8.7
9
9.1
9.1.1
9.1.2
9.1.3
9.2
9.2.1
9.2.2
9.3
9.3.1
9.3.2
9.3.3
10
10.1
10.2
10.2.1
10.2.2
10.3
Requirements for products and services
Customer communication
Determining the requirements for products and services
Review of the requirements for products and services
.. Ensure ability to meet requirements ..
.. Retain documented information ..
Changes to requirements for products and services
Design and development of products and services
General
Design and development planning
Design and development inputs
Design and development controls
Design and development outputs
Design and development changes
Control of externally provided processes, products and services
General
Type and extent of control
Information for external providers
Production and service provision
Control of production and service provision
Identification and traceability
Property belonging to customers or external providers
Preservation
Post-delivery activities
Control of changes
Release of products and services
Control of nonconforming outputs
Performance evaluation
Monitoring measurement, analysis and evaluation
General
Customer satisfaction
Analysis and evaluation
Internal audit
.. Conduct internal audits at planned intervals ..
.. Plan, establish, implement and maintain audit program ..
Management review
General
Management review inputs
Management review outputs
Improvement
General
Nonconformity and corrective action
.. When a nonconformity occurs ..
.. Retain documented information ..
Continual improvement
AS9100D
0.1
0.2
0.3
0.3.1
0.3.2
0.3.3
0.4
1
2
3
4
4.1
4.2
4.3
4.4
Introduction
General
Quality management principles
Process approach
General
Plan-Do-Check-Act cycle
Risk-based thinking
Relationship with other management standards
Scope
Normative references
Terms and definitions
Context of the organization
Understanding the organization and its context
Understanding the needs and expectations of interested parties
Determining the scope of the quality management system
Quality management system and its processes
5
5.1
5.1.1
5.1.2
5.2
5.2.1
5.2.2
5.3
Leadership
Leadership and commitment
General
Customer focus
Policy
Establishing the quality policy
Communicating the quality policy
Organizational roles, responsibilities and authorities
6
6.1
Planning
Actions to address risks and opportunities
6.2
Quality objectives and planning to achieve them
6.3
7
7.1
7.1.1
7.1.2
7.1.3
7.1.4
7.1.5
Planning of changes
Support
Resources
General
People
Infrastructure
Environment for the operation of processes
Monitoring and measuring resources
7.1.6
7.2
7.3
7.4
7.5
7.5.1
7.5.2
7.5.3
Organizational knowledge
Competence
Awareness
Communication
Documented information
General
Creating and updating
Control of documented information
8
8.1
8.1.1
8.1.2
8.1.3
8.1.4
Operation
Operational planning and control
Operational Risk Management
Configuration Management
Product Safety
Prevention of Counterfeit Parts
8.2
8.2.1
8.2.2
8.2.3
Requirements for products and services
Customer communication
Determining the requirements for products and services
Review of the requirements for products and services
8.2.4
8.3
8.3.1
8.3.2
8.3.3
8.3.4
8.3.5
8.3.6
8.4
8.4.1
8.4.2
8.4.3
8.5
8.5.1
8.5.2
8.5.3
8.5.4
8.5.5
8.5.6
8.6
8.7
9
9.1
9.1.1
9.1.2
9.1.3
9.2
Changes to requirements for products and services
Design and development of products and services
General
Design and development planning
Design and development inputs
Design and development controls
Design and development outputs
Design and development changes
Control of externally provided processes, products and services
General
Type and extent of control
Information for external providers
Production and service provision
Control of production and service provision
Identification and traceability
Property belonging to customers or external providers
Preservation
Post-delivery activities
Control of changes
Release of products and services
Control of nonconforming outputs
Performance evaluation
Monitoring measurement, analysis and evaluation
General
Customer satisfaction
Analysis and evaluation
Internal audit
9.3
9.3.1
9.3.2
9.3.3
10
10.1
10.2
Management review
General
Management review inputs
Management review outputs
Improvement
General
Nonconformity and corrective action
10.3
11
11.1
Continual improvement
Notes
Revision Indicator